You’ve built a strong founder-led business — but growth is still running through you. I help scaling founders remove founder dependency, build operational capacity, and create the business architecture needed to grow without chaos. As a Fractional COO and Strategic Operations Partner, I work with founders whose business is already working — but the delivery, team, decisions, systems, and leadership rhythm have not yet caught up with the level of growth they’re trying to hold. Fractional COO | Strategic Operations Partner | Upwork Expert-Vetted | Top Rated | $200K+ Earned | 90%+ Job Success Most of my clients come to me when growth has started to expose the cracks behind the scenes. The business is making money. The clients are there. The opportunity is real. But the founder is still too involved in every decision, every delivery issue, every team question, every client escalation, and every moving part. That is founder dependency. And it is usually not solved by hiring another assistant, adding another tool, or writing another SOP. It requires stronger business architecture. I help founders build the operational capacity required to scale. Together, we may work on: • Founder dependency and bottleneck removal • Business architecture and operating model design • Team roles, decision rights, and accountability • Delivery systems, SOPs, and client experience • KPI dashboards and visibility systems • Pricing, packaging, retention, and margin improvement • Leadership rhythm, operating cadence, and calm CEO decision-making • Strategic priorities and execution systems for the next stage of growth This is not surface-level strategy. It is the work of making the business easier to run, easier to lead, and less dependent on the founder carrying everything. CLIENT RESULTS INCLUDE: • 10–15+ hours/week freed from day-to-day operations • Stronger execution without constant founder involvement • Clearer team ownership and decision-making • Improved margins through simpler, more effective systems • Increased revenue through better pricing, positioning, delivery, and operational clarity • A business that feels structured, calm, and back under control RECENT CLIENT WORK: • Helped a scaling mental health practice remove operational bottlenecks, improve decision-making, and prepare the business for acquisition • Supported a construction business through operational restructuring, KPI visibility, and a 28.6% revenue increase within 4 months • Partnered with a data analytics agency to strengthen sales, leadership, and scalable delivery foundations • Helped a creative agency move from reactive delivery into a clearer operating structure • Supported SaaS, consulting, agency, wellness, construction, community, and expert-led businesses through growth-stage complexity HOW I WORK: Assess We identify what is actually breaking under scale: founder dependency, delivery drag, team confusion, unclear decision rights, weak visibility, pricing strain, or operational complexity. Architect We design the business architecture: roles, responsibilities, rhythms, systems, priorities, KPIs, and decision flows. Align We create the leadership and execution structure needed for the founder and team to operate with more clarity and less reactivity. Accelerate We implement what matters most so the business becomes calmer, stronger, and more scalable. WHO THIS IS FOR: This is a strong fit if: • You are a founder, CEO, consultant, agency owner, or expert-led business owner • Your business is around $500K–$5M+ revenue • Growth is happening, but it still depends too heavily on you • You want strategic ownership, not task-based support • You need someone who can see the full business model, not just isolated operations • You are ready to build the structure for your next stage of scale This is not a fit if: • You are looking for a VA, OBM, admin support, or task-based project manager • You only want someone to “write SOPs” without addressing the business model underneath • You are very early-stage and still validating your offer • You want low-cost execution rather than strategic partnership • You want coaching without operational change ABOUT ME: I bring 20 years of experience across finance, strategy, operations, consulting, and founder advisory. I have built my own 7-figure consulting business, worked with founders and CEOs across multiple industries, and generated around $300K through Upwork while being recognised as Expert-Vetted / Top 1%. My strength is seeing the full system: business model, delivery, operations, leadership, decision flow, team capacity, pricing, and growth strategy — then simplifying it so performance becomes sustainable. If your business is growing but still depends too heavily on you, let’s start with a focused strategy conversation.

Hello! I'm Jason Charvet, your next Fractional COO. Businesses hire me to optimize their operations and supercharge their scalability, without diluting the essence of their core vision. I specialize in equipping ambitious leaders to break free from the operational quagmire, allowing them to focus on strategy and innovation. My track record speaks for itself: under my leadership, businesses have seen revenue growth soar to 7+ figures, expanded from local to global markets, and witnessed their teams burgeon from a handful to over 20 dedicated professionals. With a strong range of experience from pivotal roles in companies like Toniiq, Creative QT, and Wolseley/Ferguson, I've managed P&Ls, spearheaded international expansions, and helmed ERP integrations. My strategic direction has led to a surge in product launches, substantial operational cost savings, and a robust increase in customer satisfaction. Dive into my offerings: ✅ Strategic operational blueprints and execution ✅ Supply chain transformation ✅ Global expansion and market penetration ✅ Data-driven decision making ✅ Mastery in ERP systems and integration ✅ Business Process Design ✅ Quality Management systems development I come with stellar recommendations. Some of my endorsers have said: "Jason's contributions were exceptional. His strategic mindset, operational prowess, and leadership shine. Jason's ability to envision long-term strategies is matched by his proficiency in day-to-day operations." "Jason is amazing at what he does. He helped us revamp our internal inventory management systems, and the end result has exceeded all our expectations." "Jason was hired to help rebuild our logistics, supply chain, and daily operations and we are so glad we found him. He is intelligent, takes initiative, and is an honest hard worker." In my role as a Fractional COO, I am committed to achieving aggressive goals, driving cost savings, and amplifying productivity, all while fostering revenue growth. My goal? To align your business operations with your overarching vision and drive palpable growth. For businesses ready to transcend their operational barriers and scale seamlessly, I'm your strategic Fractional COO.

✔️ 70+ successful projects | 🌍 55+ clients worldwide | 🔝 Top 2% Upwork Talent | 💯 100% Job Success Are you looking for a Fractional COO (EOS Integrator) / CAO (AI) who can step in and streamline your operations, align your teams, and drive scalable growth? I help founders, CEOs, and executive teams regain control of their operations by implementing world-class business systems, process frameworks, and strategic execution plans—without the overhead of a full-time executive. AI-Driven. Human-Perfected. Unbeatable Operations. 🔧 What I Do: I specialize in business operations transformation, focusing on: ✅ Fractional COO/CAO Services – Executive-level support to align business strategy and daily execution (Vision to Traction) ✅ Operations Management – Process improvement, SOP creation, KPI tracking, and workflow automation (AI-driven Solutions) ✅ Strategic Planning & Execution – OKRs, Quarterly Rocks, roadmaps, and scalable operating models (Data-driven decision-making (DDM), based on Data Intelligence) ✅ Team Structuring & Leadership – Org design, role clarity, talent ops, and remote team management ✅ Digital Operations Hub Design – Combine automation, AI, and talent to run efficient, outsourced processes 🎯 Who I Work With: - Startups & Scaleups needing structure, systems, and strategic focus - SMBs & E-commerce companies preparing for growth, funding, or exit - Government Agencies looking to institutionalize business process management (BPM) - Founders overwhelmed by operations and ready to delegate and scale 📈 Recent Results: - 💡 Designed and implemented a Strategic Dashboard for the Ministry of Economy in Argentina to track 15 public entities - 🚢 Overhauled passenger onboarding for a top ferry services operator in South America, streamlining admin, ticketing, and check-in with digital tools - 💳 Led business process reengineering for a Fintech to optimize performance and compliance - 🛠 Built a Project Management Framework for a UAE-based product design firm, integrating Pipefy and KPI dashboards - 🐶 Launched end-to-end operations for a DTC (Amazon Seller) dog treat brand: from digital sales channels to fulfillment 🎓 Credentials & Background: - Ex-Accenture & Deloitte | Senior Consultant in transformation programs (Big 4) - Corporate experience at Microsoft, Avaya, and Telecom - Bachelor’s in Industrial & Business Engineering, UTN Argentina - Built and led international, remote teams with multi-million dollar budgets - Fluent in English and Spanish | Culturally adaptive across global markets - Endurance mindset: I’m also an ultramarathon runner 🏃‍♂️ 📂 Ready to See the Impact? - 📎 Explore my portfolio to see how I’ve helped startups and companies like yours gain clarity, control, and results. - 📅 Let’s connect to discuss how I can help scale your operations—without scaling your headaches.

I help founders solve the problems that sit between operations, revenue and technology. Sometimes that means operating as a Fractional COO and building the structure, accountability and management systems needed to scale. Sometimes it means acting as a Fractional CRO by strengthening positioning, sales, marketing, customer acquisition and revenue operations. Increasingly, it means working as an AI-focused Fractional CTO: designing AI operating systems, data architecture, intelligent workflows, agents, integrations and automation that make the business faster and less dependent on manual coordination. Most growth problems do not remain inside one department. Sales affects delivery. Marketing affects capacity. Operations affects retention. Technology affects all of them. I can diagnose the whole system, identify the real constraint and help implement the solution. WHAT I CAN HELP YOU BUILD Operations and Scale • Operating models and organisational structure • Decision rights and accountability • SOPs, workflows and management cadence • Forecasting, capacity planning and executive dashboards • Process improvement and change management • Founder-dependency reduction • Fractional COO and operational leadership Sales and Revenue • Go-to-market strategy • ICP, positioning and offer development • Sales processes, scripts and qualification • CRM and pipeline architecture • SDR and business-development systems • Revenue operations and attribution • Customer onboarding, success, retention and expansion • Fractional CRO and sales leadership Marketing and Growth • B2B growth strategy • Content and authority systems • LinkedIn and outbound acquisition • Paid-media operating systems • Campaign measurement and commercial attribution • Lead lifecycle and conversion improvement • Partnerships and alternative routes to market • Growth forecasting and performance reviews AI and Technology • AI strategy and adoption roadmaps • AI operating-system architecture • Claude, ChatGPT and multi-model implementation • AI agents with human approval and audit trails • Business data and knowledge architecture • CRM, API and platform integrations • Workflow automation and intelligent reporting • AI-assisted sales, marketing, operations and decision support • Fractional AI CTO and technical transformation leadership HOW I ENGAGE You do not need to hire me as a Fractional COO to work with me. I take on: • Focused diagnostics • Strategy and architecture engagements • Defined system builds • Sales, marketing or operational transformation projects • AI implementation and automation projects • Fractional COO, CRO or AI CTO leadership • Advisory support for founders making complex decisions My deepest experience is with founder-led businesses between £500k and £10m revenue, but I also work with earlier-stage and larger organisations where the problem requires senior commercial, operational or technical judgement. The starting point is simple: tell me what is not working, what you are trying to achieve and what you have already tried. I will tell you directly where I believe the real problem sits and whether I can help.

🎯 Your Strategic Business Partner I'm the operational leader you bring in when you're ready to scale but need someone who can see what's broken and fix it fast. With 10 years as a US Coast Guard officer, 13 years as a financial advisor managing 350+ households, and 11 years on Upwork supporting business owners, I've built my career on turning operational chaos into streamlined success. Think of me as your fractional COO, chief of staff, or executive right hand, whatever title fits your needs. I step into your business, identify the gaps, and build the systems that let you focus on growth while I handle everything else. 💼 What I Bring to Your Business Strategic Operations Leadership • Business operations management and process improvement • Financial planning, analysis, and accounting oversight • Project and program management from concept to completion • Team coordination and management • Investor relations and stakeholder communication Executive-Level Support • Chief of Staff and Executive Assistant services • Business planning and strategic development • Client and customer success management • Relationship management across all stakeholders • Data visualization and business analysis I have a unique ability to see patterns others miss. Whether it's a bottleneck in your workflow, a gap in your financial reporting, or a process that's costing you time and money, I'll spot it and create a solution that sticks. 🏆 Background That Sets Me Apart • BS in Mathematical Sciences from the United States Coast Guard Academy • MBA with dual emphasis in Finance and Management • Former US Coast Guard Officer with nearly 10 years of leadership experience • 13-year Financial Advisor career at Ameriprise Financial, building and managing a 350+ household client base • 11 years on Upwork with deep expertise across multiple industries • $40,000+ earned supporting business owners who needed operational excellence 🔧 Core Skills Business Operations • Executive Support • Project Management • Process Improvement • Financial Analysis & Accounting • Business Planning & Strategy • Program Management • Team Management • Customer Relationship Management • Communication & Coordination • Data Visualization • Client Management • Business Analysis 🤝 My Work Philosophy I'm not just here to check boxes or complete tasks. I'm here to be your business partner. I dig into the details, understand your vision, and build the infrastructure that supports sustainable growth. Most of my Upwork clients take our contracts offline because the partnership becomes so valuable, that's the level of commitment I bring. 👥 Who I Work Best With My ideal clients are business owners and entrepreneurs who need more than just help, they need a strategic partner who can wear multiple hats. If you're growing fast and need someone to handle operations, finance, client success, or executive support while you focus on the big picture, we're a perfect match. I work primarily with US-based clients, though I'm open to partnering with English-speaking businesses in Canada, the UK, and other regions. 🚀 Let's Talk If you're ready to stop putting out fires and start building systems that scale, let's connect. I'll review your current operations, identify opportunities for improvement, and create a plan that moves your business forward. Send me a message, and let's discuss how I can support your growth.

Fractional COO | EOS Integrator | Scale Operations for Founder-Led Businesses ------------------------------------------------------------------------------------------------------------ If projects slip, priorities constantly change, your team lacks accountability, or everything still depends on you, you've come to the right place. I work as a Fractional COO and implement business operating systems (like EOS) for founder-led businesses to build the systems, processes, accountability, and leadership needed to scale. Whether you need strategic guidance or someone to work alongside your team, I help turn ideas into execution. Over the past 15+ years, I've helped more than 200 founder-led businesses, from startups to $40M companies, improve execution through business operating systems, leadership development, process optimization, and operational strategy. I don't just make recommendations, I help implement them. My approach is hands-on, practical, and focused on building a business that can grow without relying on the founder for every decision. I can help you with: ✔ Fractional COO & Operational Leadership ✔ EOS / Business Operating System Implementation ✔ Strategic Planning & Quarterly Execution ✔ Leadership Team Development & Accountability ✔ SOP Development & Process Optimization ✔ Project Management & Execution ✔ Technology & Systems Implementation ✔ Business Development ✔ Financial Analysis & Planning Feel free to contact me to discuss your situation and how I can help.

⚠️ Growth without operational structure eventually creates chaos. Revenue may increase, but delivery slows down, teams burn out, and client satisfaction begins to decline. Most scaling agencies and service businesses reach a point where marketing performance grows faster than their internal systems can handle. That's where I step in. ⚙️ I work as a Fractional COO, Operations Manager, and Scrum Master helping agencies and service-based companies build the operational structure required for sustainable growth. My focus is aligning marketing performance, delivery teams, and operational systems so that revenue growth does not create internal bottlenecks. Instead of simply managing projects, I design and oversee the operational framework that allows businesses to scale efficiently while maintaining team productivity and client satisfaction. 👥 WHAT I BRING TO THE TABLE: ✔ Led 75+ professionals across multiple departments including Paid Advertising, SEO, Social Media, Development, CRM Automation, Creative Production, Sales, and Client Success ✔ Managed 20+ client accounts simultaneously — coordinating cross-functional teams, aligning delivery timelines with revenue targets, and maintaining operational stability in fast-paced agency environments ✔ Run Agile delivery end-to-end: sprint planning, daily standups, backlog grooming, retrospectives, and velocity tracking to keep development and marketing teams shipping on schedule ✔ PMP Certified and Meta Certified — combining formal project management discipline with hands-on marketing execution 📊 HOW I WORK WITH FOUNDERS AND CEOs: I strengthen internal operations by restructuring workflows, improving capacity planning, establishing SOP frameworks, and building communication systems that keep teams aligned. My role often sits between leadership, marketing teams, and delivery departments to ensure that strategic decisions translate into consistent execution. As Scrum Master, I remove blockers before they become delays and protect team focus so sprints actually finish what they start. 🚀 MY LEADERSHIP APPROACH: I focus on creating scalable systems rather than temporary fixes. This includes developing revenue-aligned operational processes, structuring cross-department collaboration, implementing performance tracking systems, and ensuring that marketing execution supports measurable business outcomes. The goal is always to build operational clarity so teams can perform at a high level without unnecessary friction. 🛠️ TOOLS I OPERATE ACROSS (50+ TOTAL), INCLUDING: ClickUp, Asana, Jira, Trello, Monday | GoHighLevel, HubSpot | Zapier, n8n, Make | Slack, Notion | Google Analytics, Looker Studio, Meta Ads Manager. This allows me to integrate operational processes directly with marketing performance and client delivery. 🤝 If your business is scaling and you need someone who can manage operations, teams, systems, and execution at a leadership level rather than simply handling tasks, I would be glad to discuss how I can support your growth. Send me a message and let's talk about where your operations are today and where they need to be.

Ex-CXO | 36+ Years | I help manufacturing businesses cut costs, fix inefficiencies & scale operations using AI-Enabled Operational Governance +Customized Diagnostic Tools. I help manufacturing and growth-focused businesses eliminate inefficiencies, scale operations, and improve profitability—fast. With 36+ years of experience, including CXO-level leadership in global manufacturing organizations, I bring a rare blend of hands-on operational expertise, strategic thinking, and AI-driven transformation to every engagement. I don’t offer generic consulting—I solve real business problems that impact your bottom line. What I Can Do for You ✔ Operations & Manufacturing Excellence Lean, KAIZEN, TPM, TQM, 5S implementation to drive productivity and reduce costs ✔ Business Transformation (AI-Enabled) Integrating data, dashboards, and AI insights for smarter decision-making ✔ Process Optimization & Bottleneck Removal Identify constraints, improve throughput, and streamline workflows ✔ Strategic Consulting & Growth Planning Market research, GTM strategies, and scalable business models ✔ Financial Modeling & Business Planning Investor-ready financials, forecasting, and decision support ✔ Supplier Sourcing & Cost Optimization RFQs, negotiations, audits, and global sourcing strategies ✔ Corporate Governance & ESG Advisory Structured frameworks for sustainable and compliant growth My Background: Former Unit Head / Operations Leader at global MNCs like Roca, Saint-Gobain, H&R Johnson Led large-scale manufacturing operations, teams, and turnaround initiatives Founder & CEO of S3 Optistart Consulting Certified in Strategy (IIM), Finance (Illinois), Supply Chain (Rutgers), AI (Google, IBM) What Makes Me Different: ✔ 36+ years of real industry experience (not just theory) ✔ Proven track record in turnarounds & performance improvement ✔ Ability to combine operations + finance + strategy + AI ✔ Strong execution focus—not just recommendations Typical Results Clients See: 15–30% improvement in operational efficiency Significant cost reductions through Lean initiatives Clear, data-driven decision systems Scalable processes for growth Let’s Work Together: If you’re looking for a trusted partner to streamline operations, solve complex challenges, and drive measurable growth, let’s connect.

Fractional COO helping DTC and CPG brands build scalable operating systems, optimize supply chain operations, improve inventory performance, and scale profitably without operational chaos. I build the operational foundation that allows growing brands to move from reactive execution to predictable growth. With 10+ years of experience across enterprise supply chain, ecommerce operations, and consumer brands including managing 1,000+ SKU portfolios at Unilever, I bring Fortune 500 operational discipline to founders who need structure, visibility, and execution. I don't just provide recommendations. I work alongside founders to diagnose operational gaps, design scalable systems, implement processes, and create the infrastructure required to grow. What I help brands build: ✅ Supply Chain & Inventory Systems Demand forecasting, procurement, replenishment, safety stock, inventory optimization, supplier management, and 3PL operations designed to improve availability and reduce working capital tied up in inventory. ✅ Ecommerce Operations Infrastructure Shopify operations, fulfillment workflows, customer experience processes, launch readiness, and the operational backbone required to support DTC growth. ✅ Operating Systems & SOPs Documented workflows, KPI dashboards, reporting cadences, accountability structures, and processes that transform founder knowledge into scalable execution. ✅ Operational Scaling Identifying bottlenecks, improving cross-functional workflows, and building systems that allow teams to execute without constant founder involvement. Selected results: ✅ Madore Athletics: Built supply chain and operational infrastructure supporting US market expansion and growth into a six-figure activewear brand. ✅ Built operations from the ground up, establishing supply chain, Shopify, Klaviyo, fulfillment, and launch infrastructure within the target timeline. Industries supported: DTC Ecommerce · CPG · Activewear · Beauty · Wellness · Functional Food & Beverage · Consumer Goods Core expertise: Fractional COO · Ecommerce Operations · Supply Chain Strategy · Demand Planning · Inventory Management · Procurement · Replenishment · 3PL Management · SOP Development · KPI Systems · Process Improvement Tools: Shopify · SAP · Odoo · Notion · Monday com · Slack · Google Workspace · Power BI I partner with founder-led businesses that need an operator who can bring clarity, build systems, and drive execution. If your operations are reactive, your inventory is unpredictable, or your business has outgrown its current processes, let's discuss how to build the operational foundation for your next stage of growth.

When growth starts depending on founder heroics, loose handoffs, tribal knowledge, and inconsistent execution, the business needs a stronger operating model before it can handle more momentum. For the last 25 years, I've helped founder-led, service-based, and growth-stage businesses diagnose operational friction, redesign broken or overloaded workflows, and build systems that improve clarity, accountability, and scalable execution. My background combines executive operations, business systems thinking, process redesign, and practical implementation. I am especially valuable when leadership can feel that operations, marketing, and delivery are out of alignment, but the real problem has not yet been clearly defined. Most common on and off-platform deliverables: - Workflow audits and operational cleanup - SOPs, policies, playbooks, and process documentation - ClickUp and Monday(.com) setup, cleanup, and workflow organization - Project and implementation support - Handoff redesign, accountability structure, and process visibility - Service-delivery improvement and operating rhythm - Cross-functional alignment between operations, marketing, and website execution - Fractional COO or strategic operations support for founder-led teams My work has included: - Setup, cleanup, and workflow organization using ClickUp and Monday(.com) - Centralizing fragmented service operations across multi-location businesses - Improving service delivery and workflow consistency - Building SOPs, process visibility, and accountability structures - Aligning operations with business realities and growth constraints - Guiding teams through operational cleanup, redesign, and implementation A few representative examples: - Centralized operations for a $200M service conglomerate spanning 50 brands across 8 states. - Overhauled a rehab and recovery organization's cash flow from deep in the red to 11% net profit. - Recalibrated a <5% profit virtual admin firm into a <18% (24/7/365) virtual call center - Designed a custom event-management platform to fix an inefficient event management process - Developed SOP-driven operational frameworks that improved execution for scaling businesses. I am the right fit when you need someone who can: - identify what is actually breaking execution - redesign the operating model - create clearer workflows, ownership, and standards - guide implementation far enough that the system becomes usable in the real world If your business is growing, but the current structure is creating friction, rework, confusion, or founder bottlenecks, that is the kind of problem I am built to solve.