Fractional COO / Business Operating System / EOS Integrator / Small Business Consulting ------------------------------------------------------------------------------------------------------------ Whether through strategic coaching or hands-on involvement, I help founders navigate the complexities of running a business, from optimizing operations to managing and developing teams. With over 15 years of experience, I provide "in the trenches" assistance with strategic planning, execution, building high-performing teams, streamlining processes, and leveraging technology for automation. Over the past several years, I focused on implementing business operating systems like Entrepreneurial Operating System (EOS), spearheaded complex business transformations, and provided fractional COO/Integrator support for over 200 founder-led firms worldwide in all industries with revenue from $2mm to $40mm. The following are things I can assist you with. ---------------------------------------------------- 1) Business operating system implementation like EOS that is tailored to your firm's needs to take your firm to the next level. 2) Fractional COO/Integrator to execute the CEO/Visionary's vision and goals, and help set up the team for success. 3) Strategic planning and execution. 4) Budget projections. 5) Problem solving and critical thinking. 6) Project and task management 7) Lead generation, sales and client onboarding. 8) Standard operating procedures (SOP) and process optimization. 9) System implementations and optimization. 10) Meeting facilitation, coaching and training. 11) People management to build a high performing team.

You’ve built a strong founder-led business — but growth is still running through you. I help scaling founders remove founder dependency, build operational capacity, and create the business architecture needed to grow without chaos. As a Fractional COO and Strategic Operations Partner, I work with founders whose business is already working — but the delivery, team, decisions, systems, and leadership rhythm have not yet caught up with the level of growth they’re trying to hold. Fractional COO | Strategic Operations Partner | Upwork Expert-Vetted | Top Rated | $200K+ Earned | 90%+ Job Success Most of my clients come to me when growth has started to expose the cracks behind the scenes. The business is making money. The clients are there. The opportunity is real. But the founder is still too involved in every decision, every delivery issue, every team question, every client escalation, and every moving part. That is founder dependency. And it is usually not solved by hiring another assistant, adding another tool, or writing another SOP. It requires stronger business architecture. I help founders build the operational capacity required to scale. Together, we may work on: • Founder dependency and bottleneck removal • Business architecture and operating model design • Team roles, decision rights, and accountability • Delivery systems, SOPs, and client experience • KPI dashboards and visibility systems • Pricing, packaging, retention, and margin improvement • Leadership rhythm, operating cadence, and calm CEO decision-making • Strategic priorities and execution systems for the next stage of growth This is not surface-level strategy. It is the work of making the business easier to run, easier to lead, and less dependent on the founder carrying everything. CLIENT RESULTS INCLUDE: • 10–15+ hours/week freed from day-to-day operations • Stronger execution without constant founder involvement • Clearer team ownership and decision-making • Improved margins through simpler, more effective systems • Increased revenue through better pricing, positioning, delivery, and operational clarity • A business that feels structured, calm, and back under control RECENT CLIENT WORK: • Helped a scaling mental health practice remove operational bottlenecks, improve decision-making, and prepare the business for acquisition • Supported a construction business through operational restructuring, KPI visibility, and a 28.6% revenue increase within 4 months • Partnered with a data analytics agency to strengthen sales, leadership, and scalable delivery foundations • Helped a creative agency move from reactive delivery into a clearer operating structure • Supported SaaS, consulting, agency, wellness, construction, community, and expert-led businesses through growth-stage complexity HOW I WORK: Assess We identify what is actually breaking under scale: founder dependency, delivery drag, team confusion, unclear decision rights, weak visibility, pricing strain, or operational complexity. Architect We design the business architecture: roles, responsibilities, rhythms, systems, priorities, KPIs, and decision flows. Align We create the leadership and execution structure needed for the founder and team to operate with more clarity and less reactivity. Accelerate We implement what matters most so the business becomes calmer, stronger, and more scalable. WHO THIS IS FOR: This is a strong fit if: • You are a founder, CEO, consultant, agency owner, or expert-led business owner • Your business is around $500K–$5M+ revenue • Growth is happening, but it still depends too heavily on you • You want strategic ownership, not task-based support • You need someone who can see the full business model, not just isolated operations • You are ready to build the structure for your next stage of scale This is not a fit if: • You are looking for a VA, OBM, admin support, or task-based project manager • You only want someone to “write SOPs” without addressing the business model underneath • You are very early-stage and still validating your offer • You want low-cost execution rather than strategic partnership • You want coaching without operational change ABOUT ME: I bring 20 years of experience across finance, strategy, operations, consulting, and founder advisory. I have built my own 7-figure consulting business, worked with founders and CEOs across multiple industries, and generated around $300K through Upwork while being recognised as Expert-Vetted / Top 1%. My strength is seeing the full system: business model, delivery, operations, leadership, decision flow, team capacity, pricing, and growth strategy — then simplifying it so performance becomes sustainable. If your business is growing but still depends too heavily on you, let’s start with a focused strategy conversation.

Hello! I'm Jason Charvet, your next Fractional COO. Businesses hire me to optimize their operations and supercharge their scalability, without diluting the essence of their core vision. I specialize in equipping ambitious leaders to break free from the operational quagmire, allowing them to focus on strategy and innovation. My track record speaks for itself: under my leadership, businesses have seen revenue growth soar to 7+ figures, expanded from local to global markets, and witnessed their teams burgeon from a handful to over 20 dedicated professionals. With a strong range of experience from pivotal roles in companies like Toniiq, Creative QT, and Wolseley/Ferguson, I've managed P&Ls, spearheaded international expansions, and helmed ERP integrations. My strategic direction has led to a surge in product launches, substantial operational cost savings, and a robust increase in customer satisfaction. Dive into my offerings: ✅ Strategic operational blueprints and execution ✅ Supply chain transformation ✅ Global expansion and market penetration ✅ Data-driven decision making ✅ Mastery in ERP systems and integration ✅ Business Process Design ✅ Quality Management systems development I come with stellar recommendations. Some of my endorsers have said: "Jason's contributions were exceptional. His strategic mindset, operational prowess, and leadership shine. Jason's ability to envision long-term strategies is matched by his proficiency in day-to-day operations." "Jason is amazing at what he does. He helped us revamp our internal inventory management systems, and the end result has exceeded all our expectations." "Jason was hired to help rebuild our logistics, supply chain, and daily operations and we are so glad we found him. He is intelligent, takes initiative, and is an honest hard worker." In my role as a Fractional COO, I am committed to achieving aggressive goals, driving cost savings, and amplifying productivity, all while fostering revenue growth. My goal? To align your business operations with your overarching vision and drive palpable growth. For businesses ready to transcend their operational barriers and scale seamlessly, I'm your strategic Fractional COO.

⚠️ Growth without operational structure eventually creates chaos. Revenue may increase, but delivery slows down, teams burn out, and client satisfaction begins to decline. Most scaling agencies and service businesses reach a point where marketing performance grows faster than their internal systems can handle. That’s where I step in. ⚙️ I work as a Fractional COO and Operations Manager helping agencies and service-based companies build the operational structure required for sustainable growth. My focus is aligning marketing performance, delivery teams, and operational systems so that revenue growth does not create internal bottlenecks. Instead of simply managing projects, I design and oversee the operational framework that allows businesses to scale efficiently while maintaining team productivity and client satisfaction. 👥 Over the years I have led 75+ professionals across multiple departments including Paid Advertising, SEO, Social Media, Development, CRM Automation, Creative Production, Sales, and Client Success. Managing 20+ client accounts simultaneously has given me extensive experience coordinating cross-functional teams, aligning delivery timelines with revenue targets, and maintaining operational stability in fast-paced agency environments. 📊 I work closely with founders and CEOs to strengthen internal operations by restructuring workflows, improving capacity planning, establishing SOP frameworks, and building communication systems that keep teams aligned. My role often sits between leadership, marketing teams, and delivery departments to ensure that strategic decisions translate into consistent execution. 🚀 My leadership style focuses on creating scalable systems rather than temporary fixes. This includes developing revenue-aligned operational processes, structuring cross-department collaboration, implementing performance tracking systems, and ensuring that marketing execution supports measurable business outcomes. The goal is always to build operational clarity so teams can perform at a high level without unnecessary friction. 🎓 As a PMP Certified professional and Meta Certified marketer, I operate across 50+ tools spanning project management platforms, CRM systems, marketing automation tools, analytics platforms, and collaboration environments. This allows me to integrate operational processes directly with marketing performance and client delivery. 🤝 If your business is scaling and you need someone who can manage operations, teams, systems, and execution at a leadership level rather than simply handling tasks, I would be glad to discuss how I can support your growth.

I help founders and executives focus on the big picture, while I own the operations and keep everything running behind the scenes. With 12+ years running back-office functions for global organizations including P&G, Microsoft, Johnson & Johnson, Airbnb, and Indeed, I bring Fortune 500 discipline to growing businesses. As your Fractional COO / Chief of Staff, I handle: 1. Building systems & SOPs that scale 2. Project & program coordination end-to-end 3. Team management and cross-functional alignment 4. Stakeholder communication and executive support I've helped clients reduce operational bottlenecks, build lean scalable systems, and free up executive time so leadership can focus on growth. My clients don't just get tasks done, they get someone who spots the gaps, fixes the process, and makes sure nothing falls through the cracks. If you're scaling and need operations handled properly, let's talk.

✔️ 70+ successful projects | 🌍 55+ clients worldwide | 🔝 Top 2% Upwork Talent | 💯 100% Job Success Are you looking for a Fractional COO (EOS Integrator) / CAO (AI) who can step in and streamline your operations, align your teams, and drive scalable growth? I help founders, CEOs, and executive teams regain control of their operations by implementing world-class business systems, process frameworks, and strategic execution plans—without the overhead of a full-time executive. AI-Driven. Human-Perfected. Unbeatable Operations. 🔧 What I Do: I specialize in business operations transformation, focusing on: ✅ Fractional COO/CAO Services – Executive-level support to align business strategy and daily execution (Vision to Traction) ✅ Operations Management – Process improvement, SOP creation, KPI tracking, and workflow automation (AI-driven Solutions) ✅ Strategic Planning & Execution – OKRs, Quarterly Rocks, roadmaps, and scalable operating models (Data-driven decision-making (DDM), based on Data Intelligence) ✅ Team Structuring & Leadership – Org design, role clarity, talent ops, and remote team management ✅ Digital Operations Hub Design – Combine automation, AI, and talent to run efficient, outsourced processes 🎯 Who I Work With: - Startups & Scaleups needing structure, systems, and strategic focus - SMBs & E-commerce companies preparing for growth, funding, or exit - Government Agencies looking to institutionalize business process management (BPM) - Founders overwhelmed by operations and ready to delegate and scale 📈 Recent Results: - 💡 Designed and implemented a Strategic Dashboard for the Ministry of Economy in Argentina to track 15 public entities - 🚢 Overhauled passenger onboarding for a top ferry services operator in South America, streamlining admin, ticketing, and check-in with digital tools - 💳 Led business process reengineering for a Fintech to optimize performance and compliance - 🛠 Built a Project Management Framework for a UAE-based product design firm, integrating Pipefy and KPI dashboards - 🐶 Launched end-to-end operations for a DTC (Amazon Seller) dog treat brand: from digital sales channels to fulfillment 🎓 Credentials & Background: - Ex-Accenture & Deloitte | Senior Consultant in transformation programs (Big 4) - Corporate experience at Microsoft, Avaya, and Telecom - Bachelor’s in Industrial & Business Engineering, UTN Argentina - Built and led international, remote teams with multi-million dollar budgets - Fluent in English and Spanish | Culturally adaptive across global markets - Endurance mindset: I’m also an ultramarathon runner 🏃‍♂️ 📂 Ready to See the Impact? - 📎 Explore my portfolio to see how I’ve helped startups and companies like yours gain clarity, control, and results. - 📅 Let’s connect to discuss how I can help scale your operations—without scaling your headaches.

Most organisations don't have a strategy problem. They have a systems problem. Decisions get made, priorities get set — and then nothing moves at the speed or quality leadership intended. That's where I come in. I am a Fractional COO. My specialisation is architecting, building, maturing, and handing over the operating system for your mission, organisation, project, or self — across people, process, technology, and AI. I do not just design systems and leave. I stay through maturation and release only when the system runs without me. Come to me when: ◆ You need a Fractional COO to lead operations from the inside while you focus on growth ◆ A market opportunity has just cracked open and you need to galvanise your organisation to move fast enough to capture it ◆ Your systems and processes need a full redesign — people, workflow, technology, all of it ◆ AI and automation are the next step and you need someone who can architect it, not just implement tools ◆ A critical project has stalled, derailed, or needs to be recovered before it costs you more ◆ You are building something meant to last across generations — a family enterprise, an ecosystem, a legacy institution ◆ You need a personal operating system to run yourself at the level your work requires The Standish Group's CHAOS Report found that 66% of technology and transformation projects end in partial or total failure. My clients are in the other 34% — and they stay there. What I bring to each of those situations: 🔷 Operational Operating Systems Fractional COO leadership, organisational design, team architecture, rhythm and accountability systems, performance management — built to run self-sustaining, without you in every meeting. 🔷 Growth Operating Systems Rapid operational readiness when a window opens. Speed-to-market planning, resource mobilisation, and the internal alignment needed to move before the moment closes. 🔷 Transformation Operating Systems End-to-end business process re-engineering, workflow architecture, systems integration, and the change management to make it stick. 🔷 AI & Automation Operating Systems AI strategy, process automation, CRM architecture, and workflow orchestration — systems that don't just execute tasks but learn and improve over time. 🔷 Recovery Operating Systems Diagnosis, stabilisation, and full recovery for projects that have stalled, overrun, or lost stakeholder confidence. 🔷 Legacy & Family Enterprise Operating Systems Architecture for multigenerational family enterprises, ecosystem governance, and perpetuity planning — systems built to hold across generations. 🔷 Personal Operating Systems Productivity, rhythm, and execution systems for executives, entrepreneurs, and leaders — the personal architecture that lets you run yourself at the level your work requires. 🏢 Background that bridges strategy and delivery: Ernst & Young — transformation and advisory CSC — enterprise systems and programme management ThoughtWorks Africa — scaled from inception to 8-figure annual revenue in under two years Built and scaled a digital agency to 7 figures in under two years Advised 100+ organisations across five continents 🌍 I work with founders post-funding, leadership teams in growth or transition, organisations that have just seen a market crack open, and individuals building work meant to last. My clients span five continents — Africa, Europe, North America, Asia, and Oceania.

I’m a senior operator with 15+ years running complex retail and ecommerce businesses, including COO / EVP Operations for a $100M+ multi-brand ecommerce portfolio and VP roles inside a $1.5B omni-channel retailer. I help leadership teams restore control by making the economics of the business legible again and embedding discipline into how decisions get made. I’m most effective when: -Inventory exposure is growing faster than confidence -Cash is tightening despite topline results -Forecasts exist but aren’t believed -The organization is active, but the system isn’t improving -What I do is not tactical optimization. I rebuild the operating machinery. That typically includes diagnosing inventory health at the SKU and portfolio level, resetting buy logic and escalation thresholds, rebuilding forecasts and purchase models so guardrails are enforced by the system, and establishing a weekly and monthly operating cadence that forces tradeoffs into the open. Margin protection, cost structure, and fulfillment realities are addressed as part of the same system, not in isolation. I work across Amazon, DTC, wholesale, and omni-channel environments, and I’m often brought in during periods of instability: rapid growth, post-acquisition integration, or early signs of cash stress that leadership wants to address before they become acute.

Founders of fast-growing US and EU companies hire me when their business is scaling, but daily execution is falling apart. I build the rigid operational layer — OKRs, EOS frameworks, and AI workflows — so you can finally stop being the bottleneck. You're past the scrappy stage. The team is growing, the deals are coming — but somehow you're still the bottleneck. Priorities shift weekly. Your team waits for your input to move. You're spending Sundays firefighting instead of building. That's not a strategy problem. It's an operations problem. I'm Vasilii, an international Fractional COO with a Top Rated Plus track record on Upwork. I step into 7-figure startups and scaleups to build the operational architecture founders never had time to create: * Execution Rhythm: OKRs, weekly cadence, and clear ownership matrices. * Decision Systems: Autonomy in your org structure so the team moves fast without you in every meeting. * AI-Driven Operations: Identifying manual bottlenecks and integrating AI tools to cut overhead and speed up delivery. * Scalable Workflows: Processes that hold steady as you scale past 20, 50, or 100+ people. Why American and European founders trust me: * Western Management Standards: 95% of my portfolio consists of US, UK, and EU-based companies doing $500K–$5M. I operate entirely in your business culture and adapt to your time zones. * Proven ROI: Over $200K+ in verified earnings and a 100% Job Success Rate on this platform. Your investment is backed by real, audited execution. Engagement Options & Pricing: * Hourly Consultations: $99/hour Best for operational audits, short consultations, or ad-hoc tasks (under 5 hours/week). * Starter Fractional Package: $750/week (Up to 10 hours/week) Perfect for early-stage teams that need structured operational support and basic framework setup. * Scale Fractional Package: $1,250/week (Up to 20 hours/week) My most popular option. Designed for growing companies that need consistent operational leadership, execution tracking, and team management. Engagements are typically 3–6 months, part-time. No full-time overhead, no long onboarding — just rapid operational traction. If your company is doing $500K–$10M and you feel stuck in execution mode — let's talk. 👉 Click the "Invite to Job" button in the top right, and let’s schedule a brief 15-minute alignment call.

👋 Hi! I'm Julie, a Fractional COO, Chief Merchant, and Fractional Integrator helping retail, CPG, beauty, fashion, home, and consumer brands grow smarter and more profitably. With 25 years of merchandising leadership, $1.5B+ in P&L ownership, and 200+ annual product launches, I deliver bespoke growth strategies grounded in execution, with results you can measure. I've spent my career inside consumer brands as a senior merchandising and operations leader at Bath & Body Works, RH Restoration Hardware, Calypso St. Barth, Abercrombie & Fitch, Club Monaco, and Delia's. I co-founded Plan + Pivot Collective with Carolyn MacBain-Waldo, who brings deep expertise in merchandise planning and inventory management, giving clients full-service strategic and financial depth. My merchandising thinking translates beyond classic retail. I've helped hospitality and resort teams reset their amenity-merchandise strategy, F&B operators tighten margins through deeper assortment, and wellness/fitness brands productize their offerings to drive retention. If you sense a merchandising or operations gap, even outside traditional retail, the conversation is worth having. 🚀 How I Can Help ✨ Fractional COO, Chief Merchant, or Integrator: assortment and product strategy, merchandising operations, KPI design, scalable retail and growth playbooks, margin and pricing leadership. ✨ Merchandising Strategy & Product Development: assortment planning, line planning, key item distortion, white-space optimization, SKU rationalization, and product architecture built for your brand, customer, and margin goals. ✨ Go-to-Market & Growth Strategy: market entry, channel strategy (DTC, e-commerce, wholesale, retail, Amazon), launch calendars, brand positioning, and retention/LTV optimization for subscription and DTC brands. ✨ Inventory Management & Demand Forecasting: open-to-buy (OTB), allocation, seasonal merchandise planning, sell-through analysis, replenishment strategy, and category management across retail, DTC, and omnichannel. ✨ Pricing Strategy & Margin Expansion: pricing guardrails, costing strategy, vendor development, private-label conversion, promo calendars, and markdown optimization to drive profitability. ✨ Management Consulting & Financial Planning: business plans, financial projections, P&L analysis, KPI dashboards, competitive analysis, and investor-ready growth stories for retail and CPG brands at every stage. 📌 Client Results ✅ Accelerated GTM by 6 months for a consumer-product startup with a clear merchandising roadmap ✅ Cut missed deadlines by 40% for a fashion brand through tightened product development cycles ✅ Improved margin by 15% for a beauty founder via profitability modeling, pricing strategy, and SKU optimization ✅ Optimized assortment architecture and inventory management for home and fragrance brands ✅ Built scalable DTC foundations that secured investor confidence 📊 Track Record ✔️ Led a $3B business at Bath & Body Works (candles, soaps, home fragrance), turned around a $1.5B body-care division, delivering 3 consecutive years of comp growth with stable margins and optimized SKU productivity. ✔️ Drove 10 to 25% comp growth across $200M to $400M categories at Restoration Hardware: textiles, rugs, décor, lighting. ✔️ Expanded margins by 600bps at Calypso St. Barth through private-label sourcing and vendor management. 💡 What Sets Me Apart Most consultants hand you a playbook. I don't. Every engagement is bespoke, built for your brand, customers, stage, and team. As your Fractional COO, Chief Merchant, or Integrator, I roll up my sleeves and work alongside you: resetting assortments, building GTM plans, sharpening product development calendars, and aligning merchandising strategy with financial goals. I'm a management consultant who actually executes, not one who advises from a distance. My expertise spans fashion, beauty, fragrance, home décor, accessories, apparel, consumer goods, and CPG across omnichannel retail, DTC, e-commerce, wholesale, and adjacent industries such as hospitality, F&B, and wellness. 📈 What You Can Expect ✔️ Bespoke merchandising and growth strategies, never off-the-shelf playbooks ✔️ Assortments built to deliver margin, not just fill shelves ✔️ GTM strategies that land faster and build predictable retail revenue ✔️ Smarter inventory management, pricing, and SKU productivity ✔️ Clear financial analysis, KPI reporting, and investor-ready growth stories ✔️ A Fractional COO, Chief Merchant, or Integrator invested in your success, not advising from the sidelines 📌 The outcome: custom retail and CPG strategies, executed with precision, that help you make more money from your products, strengthen your brand, and build growth that lasts. 👉 Let's build a strategy that makes your products more profitable, your customers more loyal, and your growth more predictable. Whether you need a Fractional COO, Chief Merchant, Strategist, or Fractional Integrator, I'd love to hear what you're building!