Is your Zendesk set up properly - or just set up? Most support teams are using 20% of what Zendesk can do. I help companies unlock the rest. I've spent 4+ years as the sole Zendesk owner for Proton one of Europe's fastest-growing privacy tech companies managing a full CS operation for 100+ agents across 8 product lines. I built it from scratch and kept it running at scale for handling 2K tickets monthly and rasing Here's what I can do for you: Full Zendesk setup from zero - channels, routing, SLAs, automations, macros, ticket fields ✅ AI chatbot configuration complex multi-turn dialogues, Zendesk AutoAssist copilot ✅ Integrations REST API, webhooks, Slack, Freshdesk, Calendly and more ✅ Knowledge base structure self-service that actually deflects tickets ✅ KPI dashboards and reporting data your team can act on ✅ Ongoing admin and optimisation retainer or one-off I work fast, document everything, and hand over solutions your team can actually maintain. Based in North Macedonia (CET timezone). Available now. Let's talk about what you need. Rate: Change to $40/hour

Managing various application of Linux/Unix environments. ✔️ Linux:- CentOS | Ubuntu | Debian | Redhat ✔️ Apache | Nginx | LiteSpeed | MySQL | PhpMyAdmin | CWP | WHM | cPanel ✔️ Deployments:- LAMP | LEMP | Node.js | Python | Tomcat | JBoss | RoR ✔️ CMS:- Wordpress | Drupal | Joomla | Mediawiki | Moodle ✔️ Email Servers:- Zimbra | Postfix | Mail-in-a-box | modoboa ✔️ Google GSuite | Microsoft 365 Admin | Sendgrid | AWS SES ✔️ Networking/Firewall | PfSense | IPFire | OpenVPN ✔️ DNS | NFS | SAMBA| FreeNAS ✔️ DevOps | CI/CD | Jenkins | Ansible | Git ✔️ Containerisation | Docker |Kubernetes ✔️ FreePBX | Digium VOIP System ✔️ Cloud Platform | AWS | Linode | DigitalOcean | Azure | GCP ✔️ VMware | vSphere (vCenter, ESXi) | VirtualBox | KVM | QEMU

A results-driven cybersecurity professional with 3+ years of hands-on experience in security. Worked in threat detection, vulnerability assessment, and incident response. Skilled in triaging security investigations, reducing system vulnerabilities, and collaborating across teams to deploy resilient defense strategies. Recognized for a proactive response to emerging threats and a steadfast commitment to safeguarding critical systems and sensitive data in an ever-evolving cyber threat landscape.

I am Bhupendra , proud to be an Indian. I have years of experience about all data entry and web research work. I am very hardworking, punctual and honest. I am very fast and also accurate in Data Entry. I am flexible and detail-oriented. It is my aim to work part time and full-time jobs and to provide excellent service to my clients and for Upwork. I am also proficient in using MS-Word, MS Excel, MS-PowerPoint, Google Docs, PDF conversion and web researching. I am looking for an opportunity to share my knowledge and skills to buyers and co-providers.I am open to any types of job and willing to undergo training if needed, in order to enhance my knowledge and skills. Also looking for long-term job. Part-time also welcome. Expertise in the following areas: ● Data Entry & Data Extraction ● Web Research ● Bookkeeping & Accounting ● MS Office ● WordPress ● MediaWiki ● Internet Research ● Administrative Work I'm happy to offer you a sample of my work for you to test my competency. My ultimate goal is to make you a returning client. I will deliver my best to build a trustworthy working relationship. I am a fast learner & can follow detailed instructions. I'm also open to learning new things. You are welcome to discuss any project, I can do a sample, so that you can judge my actual skill level. Thank you for visiting my profile. Bookmark it if you like or save the link for future reference.

Managing various application of Linux/Unix environments. ✔️ Linux:- CentOS | Ubuntu | Debian | Redhat ✔️ Apache | Nginx | LiteSpeed | MySQL | PhpMyAdmin | CWP | WHM | cPanel ✔️ Deployments:- LAMP | LEMP | Node.js | Python | Tomcat | JBoss | RoR ✔️ CMS:- Wordpress | Drupal | Joomla | Mediawiki | Moodle ✔️ Email Servers:- Zimbra | Postfix | Mail-in-a-box | modoboa ✔️ Google GSuite | Microsoft 365 Admin | Sendgrid | AWS SES ✔️ Networking/Firewall | PfSense | IPFire | OpenVPN ✔️ DNS | NFS | SAMBA| FreeNAS ✔️ DevOps | CI/CD | Jenkins | Ansible | Git ✔️ Containerisation | Docker |Kubernetes ✔️ FreePBX | Digium VOIP System ✔️ Cloud Platform | AWS | Linode | DigitalOcean | Azure | GCP ✔️ VMware | vSphere (vCenter, ESXi) | VirtualBox | KVM | QEMU ✅ I offer 1 hour of free work to let you try and taste the quality. No strings attached. I am glad to look into your project before we start. Just invite me to a job and i would gladly try making this work. That's because i am interested in long term collaboration.

Over 20 years, I have designed and/or developed numerous websites and intranet applications, ranging from small businesses to global corporations. I am capable of full stack design and development, however my primary competencies are data design, software architecture, and functionality-driven UI/UX. On the frontend I specialize in jQuery and jQueryUI. On the backend, I am fully proficient in PHP, MySQL, Apache web server, and Linux system administration. I am familiar with many PHP-based CMS systems and frameworks, including Drupal, CodeIgniter, Laravel, and MediaWiki. I have many years of Git experience using GitHub and BitBucket, as well as managing multiple repositories on a private server. I have used many issue tracking systems, including BugZilla, Traq, and Jira; I use FlySpray for my personal projects. I primarily work in Linux. Past projects I have worked on include calendar/scheduling, warehouse inventory, real estate listings, medical patient checkin, project management, and numerous e-commerce sites. I am looking for mid- to long term projects that I can really sink my teeth into.

I am a dedicated developer specializing in assisting small and medium-sized businesses with a range of internet services. From server and domain selection to crafting dynamic websites, implementing business email solutions, integrating Microsoft 365 and Dynamics 365, to seamlessly tying in PBX telephony – I am here to provide comprehensive support tailored to your unique needs. Let's collaborate to enhance your online presence and streamline your digital operations.

About Hi, I’m Gabriele — a full-stack developer and consultant who helps small and mid-sized businesses build fast, reliable websites and web apps. I blend hands-on engineering with human-centric project management: clear communication, proactive updates, and a calm, solution-oriented attitude. Clients work with me because I can talk to both people and machines — translating business needs into clean, maintainable code. What I do: - Websites & Web Apps: WordPress (custom themes/plugins), React/Node.js, PHP, MediaWiki/Joomla when needed. - Integrations & Automation: REST APIs, SSO (OAuth2/SAML), payments, email deliverability, third-party services. - Performance & Reliability: caching/CDN, security hardening, monitoring, backups, incident response. - DevOps & Sysadmin: Ubuntu/Linux, Nginx/Apache, Docker, CI/CD. How I work: - Consultative approach, clear scope & milestones, frequent check-ins. - Friendly, responsive communication and documentation your team can actually use. - Fluent in English / Italian / Spanish; CET time zone. If you need a developer who is technically sharp and genuinely easy to work with, let’s connect and map the quickest path from idea to production.

With over 7+ years of hands-on experience, I am a seasoned Linux System Administrator ready to tackle your server challenges and enhance your system's performance and security. As a dedicated professional, I specialize in the following key areas: 🛠️ Server Configuration and Optimization: Transforming server setups into efficient powerhouses is my forte. From initial configuration to ongoing performance optimization, I ensure your systems run seamlessly. 🔐 Security Hardening: Protecting your digital assets is paramount. I implement robust security measures, including access controls, firewalls, and regular audits, to safeguard your servers from potential threats. 🚀 Network Administration: Streamlining network operations is crucial for any business. I bring expertise in network design, implementation, and troubleshooting, ensuring your systems communicate flawlessly. 🤖 Scripting and Automation(Shell, python): Boosting efficiency through automation is a game-changer. I leverage scripting languages to automate routine tasks, saving you time and resources. 💼 DevOps Integration: As a Linux DevOps enthusiast, I seamlessly integrate development and operations, fostering collaboration and accelerating your software delivery pipeline. 🌐 Multi-Distribution Proficiency: Whether it's Debian, CentOS, Ubuntu, or others, I am well-versed in various Linux distributions, ensuring adaptability to your specific needs. 🏆 Proven Track Record: Throughout my career, I've successfully managed numerous projects, overcoming challenges and delivering results that exceed expectations. Let's collaborate to take your Linux infrastructure to new heights. Whether you need a one-time system overhaul or ongoing support, I am here to contribute to your success. Contact me to discuss how we can elevate your systems together!

To obtain a position that will enable me to use my strong organizational skills, educational background, ability to work well with people and enhance my knowledge in my selected field.