Customer support and customer service specialist with more than five years of experience in different industry. ⭐ Having worked with many companies and startups I have gained a valuable and unique skill set that has been more than game-changing for my clients. ⭐ I have a proven track record of success in every position I've held and every project I've worked on and my clients have only great recommendations to give about me. Feel free to check my Upwork rating and reviews. ⭐ I'm a very motivated and highly functional individual with a strong desire to continuously learn and stay on top of the newest trends and technologies and leverage them to improve processes and drive business success. ⭐ I have gained expertise in customer support, customer service, customer care, tech support,customer onboarding, and customer experience. ⭐ I'm also committed to expanding my knowledge and skills in business and leadership to provide the best value and make informed data-driven decisions. I have excellent: - Communication Skills (written and verbal) - Organizational Skills and attention to detail (detail-oriented) - Problem-solving ability and superior ability to work under pressure. -Timely and responsive customer support. -Consistent follow-up to ensure customer satisfaction. -Expertise in using various customer service tools and software. -Dedication to maintaining a high level of professionalism and courtesy. Tools I use: - MS Office suite, Microsoft Teams, Calendly - GSuite, Google products. - Ticketing and CRM systems such as Zendesk, HelpDesk, Jira, Helpdesk, Hubspot, Georgias, Freshdesk, Close, Ringcentral, Zoho, Salesforce, , Five9, Open Phone, Justcall, Zapier, Shopmonkey and Calendly - Communication: Slack, Zoom, MSteams and Google Meet. - Other utility tools: Canva. ⭐ My goal is to deliver the highest quality possible and to do whatever is necessary to guarantee the full satisfaction of my clients. ⭐ Don’t hesitate to get in touch with me if you need any of my services, or if you just want to have a friendly chat (for free) ✨

I am an experienced Virtual Assistant who is knowledgeable with CRMs, Linkedin, Mailchimp, Yesware, Google suite and Microsoft Office. I have worked as an admin assistant and appointment setter for a real estate company in California and a social media and Linkedin manager for a fitness trainer in Florida. I have several experience in various administrative task such as web research, data entry, data base and lead management. I also have background in email marketing and social media management. I am reliable, efficient, flexible, enthusiastic and hardworking. I am always excited to learn new things while nourishing the skills I gained from my past jobs. I am looking forward to work with you! Software/Tools: Yesware Mailchimp Pipedrive CRM Slack Mojo Dialer Vulcan7 Email Marketing Email Automation Microsoft Office Linkedin Search Hunter.io Outreach.io

I am an international professional with more than 10 years of expertise in the field, fully-proficient in English/Portuguese/Spanish. Areas: Business, Logistics and Marketing Accountable Efective Efficient

Experienced Medicare cold caller, telemarketer, and customer service professional with a strong background in Lead generation, qualifying prospects, and handling client inquiries. Skilled in clear communication, objection handling, and working in compliance with Medicare guidelines. I deliver results, stay professional, and make every call count. I am well versed in the following: Vici Dial TLD Convoso CRM Ring Central Google Sheets MS Office Application Ringy Go High Level Shoot me a message, Lets grow your business together.

I’m a Virtual Assistant with 10+ years of experience in customer service and admin tasks, helping businesses stay organized and keep everything running smoothly. My background includes managing inboxes and CRMs, providing customer support, following up with leads, coordinating tasks, and collaborating with internal teams using tools such as HubSpot, Pipedrive, ClickUp ad Slack. I’m highly detail-oriented and reliable, able to work independently, take full responsibility for my tasks, and keep operations running smoothly behind the scenes.

🚀 | SEO Assistant Manager for 5 years 📊 | GBP Specialist for 1 year 👷🏻‍♀️ | Exec Administrator for Design and building company UK for 1 year 💻 I Data Entry Specialist for 5 years 📱| Web builder for 1 year (WordPress/Framer) 🔍 | Admin Assistant Extraordinaire for 10 years Response time: 1-2 hours Working hours: 10-12 hours 🔍 What I Offer: ✨ SEO Services I help your website show up higher on Google using both on-page and off-page framework. ​📍 Local Business Help Optimized Google Business Profiles and increased organic visibility for a portfolio of 25+ websites, achieving steady month-over-month growth in rankings and traffic. ​📊 Website Check-ups I use tools like ScreamingFrog to scan your website and used SERanking to find any issues. ​🔗 Link Building I list your business in local directories to help people find you and improve your online reputation. ​📧 Email & Inbox Management I reply to customer questions and keep your business and buying folders organized. ​📦 Managed Operations for £4M Turnover Entity Oversaw the full purchasing and invoicing cycle for a high-revenue UK construction firm, ensuring financial accuracy and supplier satisfaction. 💻 Database Management I managed your CRM/ERP system making sure your project successful completed on time. ​📝 Writing/Creating Operation Processes I write down step-by-step instructions on how your business should run to keep things organized. ​🤝 Team Communication I act as the middleman between you, your customers, and your suppliers through calls, texts, and emails. 🛠️ Technical Power-Tools: SEO: SurferSEO, BrightLocal, Yoast SEO, ScreamingFrog, SEMrush. Web/Design: WordPress, Elementor, Framer, Shopify, Canva. Ops/Finance: ERP Systems, REassist CRM, Microsoft 365, Google Workspace. 📈 Lead Generation: Expertise in sourcing leads, contact information, and market research. 🔄 Fast Learner: Continuously praised by clients for my quick adaptability to new tools and processes. 🌟 I am passionate about delivering high-quality results and always go the extra mile to ensure your satisfaction. Let’s collaborate and achieve your goals together! 💪 Ready to get your business off Page 2 and start scaling your high-turnover operations? Let's connect and discuss your specific goals.🌱

Hi there, Hope you're doing well! I've been working successfully for some big IT companies in my country. Since 2014, I have dedicated my time to freelance for companies worldwide. I hope to build long-term relationships with some fantastic and unique people! With many years of experience in IT sales, I am confident that I have the skills and knowledge to provide administrative assistance to your work. I have highly developed organizational and prioritizing skills and can multitask and effectively manage my time and responsibilities. I can provide quality service in the following areas: • Administrative Support / VA / Google Sheets • Data Entry / Web Research / Data Collection • Lead Generation / 50 - 100 lead plans • Magento / Product Listing / Brand Inventory / Shopify • Customer Relationship Management (CRM) Assistant / Pipedrive, Close, HubSpot • Ai / Claude / ChatGPT / Atlas Over the last 10 years, I have completed more than 100 diverse projects with a 100% success rate and ⭐⭐⭐⭐⭐ reviews. If you're unhappy with my work, I'll send a full refund after one month. "Stevan did excellent web market research for me, presented in a clear and concise manner." "The communication with him was great. He is a great professional, interested in learning and delivering great results." "This guy is great. His work ethic is AMAZING, and he is available around the clock." "Stevan is on the rise and looking to grow his profession by expanding his skills and experiences. He is very professional and speaks fluent English." "Stevan onboarded quickly, with great communication, and lightning-fast turnaround. I look forward to working with him again!" As you can tell from the testimonials above, my number one goal is my client's success. I consistently complete projects with the highest standard of excellence. Thank you for your time, Stevan

As a results-driven business development and sales consultant with over 4 years of experience, I specialize in crafting tailored strategies to help businesses grow and thrive. I have a proven track record in building strong client relationships, preparing winning proposals, and managing procurement processes. Whether you need help with sales strategies, CRM setup, or market research, I can deliver solutions that align with your goals. Key highlights of my work: Expertise in preparing technical and administrative tender documentation and sales proposals. Skilled in using CRM tools like Zoho and HubSpot for pipeline management, automation and KPI dashboard build up. Adept at conducting market research and competitor analysis to uncover growth opportunities. Experienced in creating marketing materials, including presentations, trade fair content, and reports.

Knowledgeable as a top-level Executive Virtual Assistant in the industry with more than five years of extensive expertise in exceeding clients expectations and delivering quality work and achieving high performance.

Tools & Platforms: Olark | LivePerson | Live Engaged | Zendesk | Intercom | Freshdesk | Salesforce | Pipedrive | Chargify | Xero | Zoho | Cliq | Slack | Full Story | Hootsuite | Shopify | Helpscout | Google | Georgias | JIRA| Hubspot With nearly nine years of remote work experience, I specialize in customer support, technical assistance, and sales. My background includes working in a BPO for a major cable company, handling live chat, and providing top-tier sales support for a leading accounting software. I’m highly skilled in managing multiple priorities, navigating various customer service platforms, and ensuring seamless customer experiences. My work is driven by efficiency, attention to detail, and a passion for problem-solving. I’m excited to bring my expertise to your team and help drive exceptional customer satisfaction and business success. Let’s connect and make great things happen! 🚀