I build custom dashboards, client portals, and internal tools for businesses that have outgrown spreadsheets and off-the-shelf software. Mostly Next.js, Supabase, and Node.js. What I build: - Client portals — logins, role-based access, document sharing, status tracking - Internal operations tools — job tracking, scheduling, commission calculations, admin panels - Custom CRMs and intake systems — lead capture, pipeline, automated follow-up - Booking and marketplace platforms with Stripe payments - API integrations, so your data stops living in three places Recent work: - $15.5K client portal for a coaching business — assessment engine, client accounts, automated reporting - Real-time queue management system on Next.js, Supabase and WebSockets - Sales commission tracker with automated payout calculations - Multi-vendor booking platform handling 500+ transactions a month I'm not only a developer. I run procurement and a multi-state SDR team for a landscaping company across Arizona, Florida and Texas. So when you describe a process, I understand the operation behind it — and I'll tell you when software isn't the answer. You get clean, documented code and plain-English updates. 100% Job Success across 50+ projects. Top Rated. Tech: Next.js, React, TypeScript, Node.js, Supabase, PostgreSQL, REST APIs, Stripe. WordPress and PHP where a project calls for it. Tell me what you're trying to fix and I'll come back with specific questions and an approach, not a template.

Top 1% Expert-Vetted Talent on Upwork ◆ 15+ Years Experience | Fractional CTO - AI Architect ◆ From Strategy → Architecture → Governance (End-to-End Ownership) ◆ Trusted by Startups, Mid-Market & Enterprise Teams Hi, I’m Fawad — an Expert-Vetted Fractional CTO with extensive experience across AI, AWS, Salesforce, HubSpot, and custom application development. I’ve held executive and consulting leadership roles supporting organizations like United Rentals, CITGO, Gap, Caterpillar, U.S. Bank, Salesforce, HubSpot, DoorDash, Google, and Microsoft.

Hey, I'm Viktor 👋 I Will Automate Your Digital Business Operations. Send me a message to get started. -I'm currently saving over $30,000/m for a variety of agencies using custom CRM integrations and content systems that produce 15+ articles per day. -I work with Calo ($39M raised) to build an AI-powered customer support system. -I save 25+ hours every week using a lead triage, customer communication, and qualification system for a UK alloy wheel repair shop. -Automated approval workflows for a YouTube agency managing 700+ projects- Creative Director no longer bottlenecks production What changes for you: -Approvals, handoffs, and status updates happen without you -Leads get qualified, routed, and followed up on automatically -Your team operates from one source of truth instead of Slack threads and spreadsheets -You stop hiring for problems that automation solves How I work: I scope properly, deliver fast, and focus on measurable ROI. I underpromise and overdeliver. Whether you need an approval system for 20 projects or 700, I can help. I provide Loom updates throughout the project so you always know what's happening and what's next. Tools: n8n | Make | Asana | ClickUp | Monday | Airtable | API Integration | ChatGPT | Claude | Voice AI (Vapi) | GoHighLevel | Zapier Top Rated on Upwork. 100% Job Success Score. 40+ projects delivered. Send me a message if you're ready to stop being in the weeds. --- Extended Bio I've been on Upwork for about a year. Top Rated badge, 100% Job Success Score, 30+ projects completed. Before this, I ran a video editing agency serving astrology and spirituality creators. After ChatGPT launched, I started experimenting with how AI could optimize business workflows. I taught myself automation through free resources and structured programs- passed the full Make Academy, became n8n certified, and completed ClickUp's certification program. I've worked with clients across the US, Canada, UK, Germany, France, Portugal, Austria, Finland, Croatia, UAE, Bahrain, Australia, and the Philippines. Most of my clients are agencies and professional service firms drowning in operational chaos- founders who can't take a vacation without everything falling apart, teams waiting on approvals that bottleneck production, and businesses that could handle 30-50% more clients if their operations ran smoother. That's what I fix. My approach: I scope projects properly and manage expectations clearly. My motto: "You start as an uninformed optimist, then become an informed pessimist, and finally end up as a realistic optimist." I underpromise and overdeliver. I focus on fast delivery with measurable ROI. Most of my clients see thousands in monthly savings after systems go live. Communication: I provide regular updates- text for quick check-ins, Loom videos for walkthroughs. You'll always know what's happening, what's next, and what's needed from your side. The work I do: I build systems that run 24/7 without you. Approval automation so your Creative Directors don't bottleneck production. CRM systems so leads don't sit idle for 30 days. Client onboarding workflows so intake → consultation → engagement happens without manual handoffs. AI agents that qualify leads, answer customer questions, and book appointments. Voice agents that handle restaurant reservations and hotel bookings end-to-end. Complex n8n workflows with API integrations when off-the-shelf tools don't cut it. I work with your existing tools: Asana, ClickUp, Monday, Make, n8n- rather than forcing you to rebuild your stack. Augmentation, not replacement. If you're an agency owner tired of being the approval bottleneck, or a professional service firm losing revenue to manual operations, let's talk.

🔧 HubSpot Developer | Automation & Integration & RevOps As a Certified Platform Developer and Automation Engineer, I help businesses maximize their HubSpot investment by building custom integrations, robust workflows, and powerful CRM extensions. My focus is automating complex operations, ensuring flawless data sync across all systems, and unlocking efficiency for sales and RevOps teams. I turn fragmented tech stacks into a cohesive, automated engine. ✅ HubSpot Development, Automation & RevOps Capabilities • CRM Integration: Build and customize secure integrations with external systems like QuickBooks, Guesty, and Nextech. I create both private and public applications with secure OAuth2. • Automation & Workflow Optimization: Design end-to-end automation using native tools, Zapier, Make (Integromat), n8n, and Pabbly Connect. I automate CRM processes, integrate booking/finance systems, and build retry-safe workflows. • Custom API & System Connectors: Develop RESTful APIs using Node.js/Express and Django REST Framework to securely integrate 3rd-party applications, using webhooks and custom endpoints for real-time CRM updates. • CMS & Template Development: Deliver fast-loading, SEO-optimized email, quote, and landing page templates for the Platform. I build custom HubL modules and interactive React-based serverless apps. • Data Management & Reporting: Automate data cleaning and transformation using Python (Pandas, Polars), secure data handling with PostgreSQL/MongoDB, and build custom analytics dashboards. • Configure and optimize marketing emails, list segmentation, lead nurturing flows, and lifecycle stage automation aligned with sales and revenue operations. • Align Marketing, Sales, and Service pipelines, manage CRM properties, lifecycle logic, and deal stages to maintain a clean, scalable HubSpot architecture. 🧠 My Automation & Integration Process I follow a clear, data-driven process focused on solving your operational challenges: • Discovery & Audit: Reviewing your current tech stack, identifying automation gaps, and defining key objectives (e.g., data sync, time saved, error reduction). • Architecture Blueprint: Designing the secure and scalable integration structure (API, webhooks, serverless functions) and detailed workflow logic. • Development & Coding: Building custom integrations (private apps, custom API endpoints) and implementing robust automation workflows in HubSpot, Zapier, or n8n. • Testing & Validation: Rigorous testing of data integrity, security, and workflow fail-safes to ensure 100% accuracy and reliability. • Deployment & Handover: Go-live and providing documentation with ongoing support for maintenance and scaling. 🛠️ Tools & Technologies (Summary) I leverage Node.js, Python, SQL, AWS Lambda, and tools like Zapier, Make, and n8n to deliver reliable integrations for platforms including QuickBooks, Guesty, Nextech, Airtable , Attio, Zoho , Stripe, PandaDoc, GHL, Shopify, Google Sheet, Email, WhatsApp, Base44, Clay, Custom API. 🧩 Approach & Expertise ✔️ Platform API Mastery — Deep expertise in CRM customization and secure API integrations. ✔️ Full-Stack Automation — Skilled in connecting the CRM with any 3rd-party tool. ✔️ Industry Proven — Experience across Healthcare , Hospitality , and Finance. ✔️ Scalable & Secure — Focus on data accuracy, code security, and long-term scalability. ✔️ Certified Expert — Officially certified in HubSpot Development and implementation. 🧭 Let’s Automate Your HubSpot Need help with HubSpot integrations, automation, or CRM optimization? 📩 Message me to discuss your project.

Ready to launch newsletter publication? I'll build your newsletter system and teach you how to run it yourself. I won't just hand over the files. You'll know how to operate it yourself so you can publish weekly without needing me around. That's my promise. HERE'S HOW TO COLLABORATE: ―――――――――――――――――――――――――――――― 1. 𝙁𝙧𝙚𝙚 10-𝙈𝙞𝙣 𝘾𝙤𝙣𝙨𝙪𝙡𝙩𝙖𝙩𝙞𝙤𝙣: We discuss your project, vision, and success metrics. 2. 𝘽𝙪𝙞𝙡𝙙 & 𝙎𝙚𝙩𝙪𝙥: I configure your platform, design templates, and automate workflows. 3. 𝙃𝙖𝙣𝙙𝙤𝙫𝙚𝙧: You receive a full-featured walkthrough video or recorded tutorial for future reference. ―――――――――――――――――――――――――――――― MY EXPERTISE ―――――――――――――――――――――――――――――― BEEHIIV ―――――――――――――――――――――――――――――― ✪ Account configuration, branding, and custom domain connection. ✪ Newsletter setup, migration, and list upload. ✪ Website & form integration, subscription flows, and web-page formatting. ✪ Automation, RSS feed setup, and digital product integration. ✪ Deliverability (DMARC/SPF/DKIM) and referral program setup. ―――――――――――――――――――――――――――――― CONVERTKIT ―――――――――――――――――――――――――――――― ✪ Email broadcasts, sequences, and visual automation builder. ✪ Landing pages, opt-in forms, and audience segmentation. ✪ A/B testing, digital product sales, and paid subscriptions. ✪ Integrations (Shopify, WordPress, Zapier, etc.) and deliverability reporting. ―――――――――――――――――――――――――――――― SUBSTACK ―――――――――――――――――――――――――――――― ✪ Publication setup, migration, and home page build. ✪ Custom design, welcome sequences, and domain connection. ✪ Growth optimization, monetization, and analytics. ✪ Ongoing support and troubleshooting. ―――――――――――――――――――――――――――――― Ready to start? Hit the Message button and tell me about your project. I respond in less than 10 minutes. We’ll schedule a free call to discuss: ☞ The topic you’re covering. ☞ The gap your newsletter bridges. ☞ What success looks like for you. ―――――――――――――――――――――――――――――― You don’t need to know all the answers - I’m here to help you figure everything out. Just message me or invite me to your job, and I'll take it from there. ―――――――――――――――――――――――――――――― SEARCH KEYWORDS ―――――――――――――――――――――――――――――― beehiiv, beehiv, beehive, behive, behiiv, behiv, newsletter, nesletter, news letter, e-newsletter, email newsletter, convert kit, kit, mail chimp, aweber, convertkit, email, email marketing, email automation, email campaign setup, email design, mailchimp, email marketing strategy, email & newslette, klaviyo, convertKit, email deliverability, newsletter, email template, welcome email, email campaign optimization, email platform account setup, email marketing platform support, email marketing consultation, email copywriting, email software, email system, beehiiv integration, Make, Zapier, Integromat, email, email list, email support, email testing, email campaign, email outreach, email security, email signature, email management, email subject line, email communication, email template upload, email marketing report, email template development, cold email, trigger email optimization, trigger email setup, multiple email account management, benchmark email, announcement email, re-engagement email, company update email, lead nurturing email, customer transaction email, automation, email deliverability, email marketing platform support, landing page design, email campaign optimization, email marketing consultation, email marketing strategy, marketing automation, social media management, lead generation, HTML newsletter, user experience design, welcome email, newsletter writing, Zapier, MailerLite, email software, email system, DNS, fashion & beauty, ActiveCampaign, HubSpot, campaign management, customer relationship management, email flow, Keap, Brevo, CRM automation, GoHighLevel, customer retention, Campaign Monitor, SMTP, Beehiiv, workflow setting, audience segmentation & targeting, internet marketing, CRM software, HubSpot CRM, HubSpot Sales Hub, HubSpot pipeline management, HubSpot workflows, HubSpot automation, CRM strategy, lead management, Mailchimp, ecommerce, email & newsletter, Omnisend, Make com, n8n, API integration, HighLevel, workflow automation, email marketing tools, A/B testing, Substack, Pipedrive, ConvertKit, lead magnet, Gmail, AWeber, Salesforce CRM, inbound marketing, calendar management, technical support, newsletter design, SendGrid, Flodesk, DMARC, DKIM, domain forwarding, B2B marketing, MX records, Constant Contact, SMTP, DNS, graphic design, web design, landing page

With 4+ years of hands-on experience in GoHighLevel and nearly 3 years in technical support, I help businesses automate operations, improve lead conversion, and build scalable systems that generate measurable results. I specialize in designing, implementing, and optimizing complete business ecosystems inside GoHighLevel, including CRM setup, workflows, pipelines, websites, funnels, AI systems, integrations, and customer journey automation. Over the years, I have worked with agencies, SaaS businesses, healthcare providers, coaches, consultants, real estate companies, and local service businesses. My focus is always on building reliable systems that reduce manual work, improve efficiency, and create a better customer experience. 🔹 GoHighLevel Expertise • Complete GoHighLevel Account Setup • SaaS Mode Configuration • CRM Architecture & Pipeline Management • Opportunity & Lead Tracking Systems • Funnel & Landing Page Development • Website Design & Optimization • Membership Sites & Course Platforms • Calendar & Appointment Booking Systems • Snapshot Creation & Deployment • White-Label SaaS Setup • Contact Segmentation & Custom Fields 🔹 Automation & Workflow Development I build advanced automation systems that help businesses scale without increasing manual workload. • Workflow Creation & Optimization • Lead Qualification & Routing • Email & SMS Automation • Appointment Reminder Systems • Client Onboarding Workflows • Missed Call Text Back Automations • Sales Pipeline Automation • Reactivation Campaigns • Internal Notification Systems • Reputation Management Workflows • Multi-Step Customer Journeys 🔹 AI Systems & Conversational Automation I help businesses leverage AI to improve response times, increase conversions, and automate customer interactions. • AI Voice Agents • AI Appointment Setters • AI Sales Agents • AI Customer Support Systems • Chatbot Development • CloseBot Setup & Optimization • Lead Qualification Bots • Conversational AI Workflows • SMS & Website Chat Automation I have experience working with: • OpenAI GPT • Codex • Claude Models • Claude Code • Google Gemini • CloseBot • Lovable • Genspark • Replit Using these platforms, I build AI-powered workflows, applications, websites, funnels, and customer engagement systems. 🔹 Integrations & Technical Implementation I have extensive experience integrating GoHighLevel with third-party applications and creating seamless data flows between systems. • Zapier • Make (Integromat) • Pabbly Connect • Stripe • Twilio • Mailgun • Google Workspace • Facebook Lead Ads • TikTok Lead Forms • Calendly • Webhooks • Custom API Integrations • CloseBot Integrations 🔹 CRM & Platform Migrations I assist businesses in migrating from other platforms into GoHighLevel while maintaining data integrity and minimizing downtime. Experience with: • Kajabi • Thinkific • ClickFunnels • HubSpot • ActiveCampaign • Mailchimp • Keap • Other CRM & Course Platforms 🔹 Technical Support & Troubleshooting I have worked with companies such as HL Pro Tools, GoFunnels, and VA Hub Pro, providing technical support, troubleshooting, onboarding assistance, and CRM optimization. Responsibilities included: • Workflow Troubleshooting • Funnel & Website Fixes • Automation Audits • Integration Support • Zoom Support Sessions • CRM Optimization • Client Onboarding • System Documentation • Technical Problem Resolution 🔹 Why Work With Me? ✅ 4+ Years of GoHighLevel Experience ✅ Nearly 3 Years of Customer & Technical Support Experience ✅ Advanced Automation & CRM Expertise ✅ AI Systems & Conversational Automation ✅ API, Webhook & Integration Experience ✅ Strong Communication & Client Support Skills ✅ Detail-Oriented & Solution Focused ✅ Long-Term Partnership Mindset Whether you need a complete GoHighLevel build, workflow automation, AI implementation, CRM optimization, technical troubleshooting, or ongoing support, I can help you create systems that save time, improve performance, and support business growth.

Your dashboards are slow, your data sources don't agree with each other, and leadership has stopped trusting the numbers, I rebuild the analytics layer underneath, using dbt on Snowflake or BigQuery, so your team makes decisions on data you can actually defend. With over 11,000 hours logged and 80+ projects delivered on Upwork, I've worked with growth-stage SaaS startups, fintechs, retail and eCommerce operators, real estate firms, and global research organizations to design dbt-based data models, build end-to-end ETL/ELT pipelines, and deliver BI systems that eliminate reporting delays. A few projects I've led recently: CGIAR - Built a centralized enterprise analytics platform on Microsoft Fabric and Power BI, replacing fragmented reporting across a global research consortium. Sojo Industries - Designed a continuous intelligence layer delivering real-time visibility and enterprise-grade analytics for retail operations. Markets4U - Migrated a fast-growing fintech off Metabase, Oracle BI, and Vertica onto a high-performance analytics stack built for real-time decisions. Westwise - Centralized fragmented data sources to power marketing and sales insights for a legal services platform. ECAP - Delivered analytics and financial modeling for a private real estate investment firm managing strategic property portfolios. Voice AI Automation Company - Integrated Stripe, HubSpot, GA4, Google Ads, Linear, Pylon, and MongoDB into a unified, business-ready data model for an AI-first SaaS company. How I work across the analytics engineering stack: Data Modeling and Transformation - I build dbt models on Snowflake and BigQuery that turn raw, multi-source data into clean, analytics-ready datasets. Strong focus on testing, documentation, and modular design so your data layer stays reliable as it scales. Data Engineering and Pipelines - I design and maintain ETL/ELT pipelines using SQL, Python, and Apache Airflow across AWS, GCP, and Azure. Whether you need to ingest from APIs, sync SaaS tools, or move data between warehouses, I build pipelines that don't break when your business grows. Business Intelligence and Dashboards - I build interactive dashboards in Power BI, Tableau, and Looker Studio that turn analytics-ready data into clear, actionable insights for stakeholders. KPI tracking, executive reporting, self-service analytics — designed for the people who actually use them. Cloud and Warehouse Expertise - Deep work across Snowflake, BigQuery, PostgreSQL, and Redshift, with hands-on experience integrating GA4, HubSpot, Salesforce, Stripe, and other SaaS data sources into unified warehouses for cross-functional reporting. Why clients keep working with me: - 11,00+ hours logged, 100% Job Success Score, Top Rated Plus - End-to-end ownership from data ingestion through dbt modeling to dashboard delivery - I translate technical complexity into business outcomes, not jargon - Long-term clients rehire me for scale-up support, audits, and platform migrations - Available for project-based work and ongoing analytics engineering partnerships If your reports are slow, your data sources don't talk to each other, or you can't trust the numbers in your dashboards — let's talk. I'll audit your current stack, identify what's broken, and rebuild the foundation your team needs to make confident, data-driven decisions. Send me a message and I'll map out a plan tailored to your analytics, data engineering, or dashboard work — clear scope, real outcomes, no fluff.

Shopify Developer with 14+ years of experience helping businesses build, redesign, optimize, and scale high-performing eCommerce websites. I specialize in Shopify, Shopify 2.0, Shopify Plus, WordPress, WooCommerce, UI/UX Design, Figma, Conversion Rate Optimization (CRO), SEO, website performance, custom development, API integrations, and AI automation. With 100+ successfully completed projects on Upwork, I've worked with startups, established brands, agencies, wholesalers, manufacturers, SaaS businesses, and eCommerce companies to turn business requirements into fast, scalable, user-friendly digital solutions. I don't just build websites. I focus on creating high-converting, SEO-friendly, mobile-optimized, and easy-to-manage eCommerce experiences that support real business goals. 🛒 SHOPIFY DEVELOPMENT As an experienced Shopify Developer, I can build, customize, migrate, and optimize Shopify stores from the ground up. ✔ Shopify Store Development ✔ Shopify 2.0 / Online Store 2.0 ✔ Shopify Theme Development ✔ Shopify Plus ✔ Custom Shopify Liquid Development ✔ Custom Sections & Features ✔ Shopify Store Redesign ✔ Shopify Migration ✔ Shopify Product & Collection Optimization ✔ Shopify App Integration ✔ Shopify API & Webhooks ✔ Shopify Speed Optimization ✔ Shopify SEO ✔ Conversion Rate Optimization (CRO) ✔ Wholesale / B2B Shopify Stores ✔ Customer-Specific Pricing ✔ Subscription & Membership Stores ✔ Klaviyo & Marketing Integrations 🌐 WORDPRESS & WOOCOMMERCE DEVELOPMENT I also specialize in WordPress Development and WooCommerce for businesses that need flexible, scalable websites and online stores. ✔ WordPress Website Development ✔ WooCommerce Development ✔ Custom WordPress Themes ✔ Custom Plugin Development ✔ Elementor ✔ Divi ✔ Brizy ✔ WooCommerce Customization ✔ Payment & Shipping Integration ✔ API Integration ✔ WordPress Migration ✔ Website Speed Optimization ✔ Technical SEO ✔ Responsive & Mobile-Friendly Websites 🎨 UI/UX DESIGN & FIGMA My development experience is combined with strong UI/UX Design skills, allowing me to take a project from design through development. ✔ Figma UI/UX Design ✔ Website Design ✔ Shopify UI/UX ✔ WordPress UI/UX ✔ Wireframes ✔ Interactive Prototypes ✔ Landing Page Design ✔ Product Page Design ✔ eCommerce UX ✔ Mobile-First Design ✔ Responsive Web Design ✔ Figma to Shopify ✔ Figma to WordPress I focus on creating interfaces that are not only visually appealing but also easy to navigate and designed to improve conversions. 📈 SEO, CRO & PERFORMANCE OPTIMIZATION If you already have a Shopify or WordPress website but aren't getting the performance you expect, I can help identify and fix technical and conversion issues. ✔ Technical SEO ✔ On-Page SEO ✔ Google Search Console ✔ Google Analytics 4 ✔ Google Merchant Center ✔ Schema Markup / JSON-LD ✔ Meta Tags & Metadata ✔ Internal Linking ✔ Google Indexing Issues ✔ Core Web Vitals ✔ Page Speed Optimization ✔ Image Optimization ✔ Mobile Optimization ✔ Product & Collection Page Optimization ✔ Conversion Rate Optimization 🤖 AI AUTOMATION & CUSTOM DEVELOPMENT I also help businesses integrate AI and automation into their existing websites and business workflows. ✔ AI Automation ✔ OpenAI / ChatGPT Integration ✔ AI Chatbots ✔ AI-Powered Workflows ✔ Shopify AI Integrations ✔ HubSpot CRM Integration ✔ CRM Automation ✔ Marketing Automation ✔ Email Automation ✔ Zapier ✔ Make. com ✔ API Integrations ✔ REST APIs ✔ Webhooks For more complex requirements, I can also work with: ✔ React.js ✔ Node.js ✔ PHP ✔ Laravel ✔ Custom Web Applications ✔ SaaS Platforms ✔ Admin Dashboards ✔ Customer Portals ✔ Custom Business Systems ⭐ WHAT I CAN HELP YOU WITH Whether you need: → A new Shopify store → Shopify 2.0 customization → Shopify Plus development → WooCommerce development → Shopify or WordPress migration → Figma to Shopify/WordPress → eCommerce website redesign → SEO & technical optimization → Shopify speed optimization → Conversion rate optimization → Custom Shopify functionality → API/CRM integrations → AI automation → A complete custom web application I can manage the project from planning and UI/UX through development, testing, optimization, and launch. 🏆 WHY CLIENTS WORK WITH ME ✔ 14+ years of professional experience ✔ Top Rated Upwork Freelancer ✔ 100+ successfully completed projects ✔ Shopify & Shopify 2.0 expertise ✔ WordPress & WooCommerce expertise ✔ UI/UX & Figma experience ✔ Strong SEO & CRO knowledge ✔ Custom development & API integration experience ✔ Business-focused approach ✔ Clear communication ✔ Reliable project delivery ✔ Clean, scalable development ✔ Long-term technical support I am comfortable working independently from a brief, Figma design, existing website, competitor reference, technical specification, or business objective and finding the best solution. 📩 LET'S DISCUSS YOUR PROJECT

I'm a Claude Certified Architect (Anthropic CCA) & I build multi-agent AI systems in Claude Code: ⭐⭐⭐⭐⭐ "Has achieved more in 4 weeks than several builders I've worked with achieved in a year" Harrison Scott, Founder, Cognifai 100+ AI automations and AI agents running in production on Claude Code and n8n. 👉 Message me with one process you'd love to automate and I'll send you a personalized Loom showing exactly how I'd build the AI automation and deliver in a few weeks. If you want an AI automation engineer who has lives in Claude Code and ships n8n automation that survives production, that's my lane: AI automation wired into your real systems, multi-agent workflows that coordinate work end to end, and automations I also maintain on retainer because I know what breaks at 3am. 2.5 years in pre-sales engineering means I'm comfortable in the "we know the pain, we don't know the fix yet" stage. We figure out together whether the answer is an AI automation on n8n, an AI agent on Claude Code, or something in between. 9 years in technical sales to the manufacturing industry before that. Countless factory visits taught me to read a process the way an operator does, spot the real bottleneck, and turn it into a clean AI automation spec for a developer to build against, even when that developer is me. I work in English and German (grew up in Austria) and I'm fluent in GDPR / FADP / on-prem AI automation for clients whose data can't leave the country. Projects where I bring the most value: ✅ AI automation with n8n (100+ production builds): document processing, support ticket triage, AI lead generation, and social media marketing automation ✅ Multi-agent AI automation that coordinates 3-10 specialized Claude agents for ops, research, or customer-facing workflows (the more complex the better) ✅ AI agent development with Claude Code, the Claude Agent SDK, and MCP: multi-step reasoning, tool calling, self-monitoring loops ✅ Document-processing AI automation: OCR plus RAG for invoices, contracts, shipping labels, and conference data (Mistral OCR, Pinecone, Supabase vector) ✅ GDPR / FADP / on-prem AI automation where data can't leave the building (legal, medical, Swiss and EU clients where audit trail and data residency are non-negotiable) ✅ Self-hosted AI automation stacks on client infrastructure: Ollama, Gemma 4, local machine learning and vision models for image routing and classification ✅ Voice AI automation: receptionists and agents (LiveKit, Vapi, ElevenLabs, local Whisper.cpp) including German-language voice agents deployed on-prem ✅ AI automation rescue: fixing other builders' broken n8n workflows and automations (usually faster than starting over) ✅ Long-term AI automation retainers: monthly maintenance, iterative improvement, on-call support for production systems 🔧 Core Specializations AI Automation Engineering • AI automation with n8n (100+ production builds) • Production-grade error handling, retry logic, and self-monitoring AI automation • Advanced webhook processing and REST API integrations • Local AI automation with Ollama, including vision models for classification and routing Claude Code & AI Agents • End-to-end AI agent builder work: design, build, eval, deploy • Claude Code skills, plugins, hooks, and MCP servers for client teams • Claude Code prompt engineering and eval-driven optimization • Multi-agent orchestration with Claude Code, the Claude Agent SDK, and n8n AI Automation for Document Processing • Document AI automation with OCR + RAG: invoices, contracts, purchase orders, shipping labels (Mistral OCR, Pinecone, Supabase vector) • Intelligent document classification and data extraction piped straight into n8n automations • Claude Code agents that read, compare, and validate documents, then route exceptions to a human • On-prem document AI automation for GDPR / FADP clients whose data can't leave the building Why clients pick me over a cheaper AI developer: triple Anthropic certification, 100+ production AI automations shipped, and a sales-engineering background that means your AI automation gets built against the business problem, not just the prompt. 🔧 EXPERTISE: AI Automation | AI Automation Engineer | Business Process Automation | Workflow Automation | n8n | Claude Code | Claude Agent SDK | Claude API | MCP | AI Agent Development | Multi-Agent Systems | Prompt Engineering | Machine Learning | RAG | AI Chatbot | Voice AI | AI Consulting | AI Lead Generation | Local LLM | Ollama | GDPR-Compliant AI

I help businesses grow by fixing messy, founder-dependent operations and turn them into structured, scalable organizations ran by agile systems. Instead of jumping straight into tools or automation, I focus first on fixing how your business actually runs from workflows, team structure, and decision-making. Once operations are clear and stable, I then design and implement systems and automation that support long-term growth. I work end-to-end, from operational audit to full system buildout, helping businesses move from reactive and chaotic to structured and scalable. 🧠 Core Focus: Operations First, Systems Second • Diagnose operational bottlenecks across teams, workflows, and handoffs • Redesign processes for clarity, accountability, and speed • Remove founder dependency by defining roles and decision ownership • Build structured operating cadence and execution systems • Systemize proven workflows into scalable systems and automation 🧱 Operations & Process Architecture • Process mapping (As-Is → To-Be redesign) • SOPs, playbooks, and workflow documentation • Role clarity, accountability systems, and org structure alignment • KPI frameworks, reporting systems, and performance tracking • Cross-team workflow design and handoff optimization ⚙️ Systems & Workflow Implementation • End-to-end system design aligned with real operations • CRM setup and pipeline structuring (HubSpot, Monday, Airtable, etc.) • Internal tools and workflow systems using no-code/low-code platforms • Dashboarding and reporting for real-time visibility • Task and project management systems for team execution 🤖 Automation (After Systems Are Stable) • Workflow automation using Zapier, Make, n8n • AI integrations using OpenAI, Claude, Gemini • API and webhook integrations across tools • Sales, onboarding, and operations automation • Data synchronization and reporting automation • AI-powered workflows to reduce manual workload 🔧 What I Actually Help Fix • Disconnected tools and inconsistent data • Manual handoffs and repetitive work • Lack of ownership and unclear responsibilities • Slow execution and operational bottlenecks • Founder being the central point for decisions 📈 Results Delivered • Reduced $200K/month in operational waste by restructuring workflows • Cut 500+ manual tasks/month by redesigning and systemizing sales operations • Reduced onboarding time by 50% through structured team workflows • Built end-to-end operational systems replacing fragmented tools 🌍 Industries & Teams I Work With • Service-based businesses and agencies • E-commerce, retail, and inventory-heavy businesses • SaaS and tech-enabled teams • Healthcare, real estate, and professional services • Logistics and supply chain businesses • Founders and operators scaling from early-stage to multi-entity businesses 🛠️ How I Work • Audit your current operations • Identify bottlenecks and redesign workflows • Build the right system and tech stack • Implement, automate, and train your team ➕ In short: I don’t just automate tasks — I fix your operations first, then build systems that allow your business to scale without breaking.