I build agentic AI systems and autonomous AI agents on top of enterprise-grade Microsoft architecture. I design AI agents that reason, plan, and take real actions - using Copilot Studio, Azure OpenAI, LLMs, and RAG - and I connect them to the systems your business already runs on (Dynamics 365, Power Platform, Azure). I architect it so it still works a year after go-live, not just in the demo. 8+ years in the Microsoft ecosystem | Microsoft Certified: PL-200 (Power Platform), PL-400 (Developer), MB-210 (D365 Sales) | 29 projects and 361 hours delivered on Upwork | Replies typically within 2 hours. If you want AI that does more than chat — agents that triage, summarize, route, and act across your tools - I design the agent architecture, choose the right models and orchestration, and build it on a foundation that scales. AGENTIC AI & INTELLIGENT AUTOMATION Agentic AI architecture — single-agent and multi-agent systems that plan and act autonomously Custom AI agents and copilots — triage, FAQs, summarization, document processing, guided workflows LLM integration — Azure OpenAI, Claude, GPT; prompt engineering and tool/function calling RAG (Retrieval-Augmented Generation) — grounding agents in your real business data Copilot Studio — custom agents, knowledge bases, and conversational workflows AI Builder — document processing, prediction, and form recognition Practical AI tied to business outcomes — not hype MICROSOFT DYNAMICS 365 Dynamics 365 Customer Engagement (CRM): Sales, Customer Service, Marketing Implementation, customization, and adoption-focused rollout Custom tables, forms, views, business rules, and security roles Process automation with Power Automate and business process flows Data migration, deduplication, and integration with third-party systems Plugin and extension development (C#, .NET) when out-of-the-box is not enough MICROSOFT POWER PLATFORM Power Apps — model-driven and canvas apps for internal teams and field users Power Automate — cloud flows, approval chains, notifications, RPA/desktop flows Power Pages — customer portals, partner sites, and secure external experiences Power BI — dashboards and reports for leadership and operations Dataverse — data model design, environments, and ALM best practices Custom connectors and API integrations across Microsoft 365, D365, and external apps ARCHITECTURE & AZURE Solution architecture — environment strategy, data modeling, ALM, and maintainable design Azure Functions, Logic Apps, and API-based integrations for scalable backends Reliable integrations — REST APIs, webhooks, SharePoint, Teams, Outlook WHAT YOU GET WHEN YOU HIRE ME AI agents and copilots that support real tasks — triage, FAQs, summarization, guided steps CRM implementations your sales and support teams will actually use Power Apps that match real processes — simple for users, solid under the hood Power Automate flows that remove repetitive work (approvals, syncs, alerts, documents) Power Pages portals that give customers and partners a clean self-service experience Power BI visibility so managers see KPIs without chasing people for updates Clean data migrations with validation, mapping, and minimal disruption WHY CLIENTS WORK WITH ME Architect-level thinking — I design for adoption, maintainability, and clean ALM, not just a working demo Microsoft Certified: PL-200 | PL-400 | MB-210 29 projects and 361 hours delivered, with a clean track record and no disputes Clear communication — plain English unless you want technical depth On-time delivery — your deadline drives the plan Honest scoping — I tell you what you need, what can wait, and what will not work HOW WE START Send a short note with: What you use today (D365, spreadsheets, other tools, current AI setup) What is broken, slow, or manual Your target timeline and must-have outcome I'll reply within 2 hours with a clear, tailored plan - scope, approach, and next steps. Let's build AI agents and a Microsoft stack your business can run on every day - not shelfware.

I help businesses turn Salesforce into a powerful, revenue-driving system by optimizing processes, automating workflows, and building scalable solutions tailored to real business needs. With 7+ years of hands-on Salesforce experience, I don’t just configure Salesforce, I design systems that improve efficiency, data quality, and team performance. What I Can Do for You Salesforce Setup & Administration • User setup, roles, profiles, and permission sets • Security model and access control optimization • Clean and scalable org structure Customization & Configuration • Custom objects, fields, page layouts • Validation rules and business logic • Advanced automation using Flows, Process Builder, Workflow Rules Process Automation • Sales pipeline automation (Sales Cloud) • Service workflows and case management (Service Cloud) • Reduction of manual work through smart automation Reports & Dashboards • Custom reports for actionable insights • Real-time dashboards for performance tracking • KPI-driven analytics Data Management • Data cleanup and de-duplication • Data validation and integrity • Structured data imports and migrations Integrations & Development • API integrations with third-party tools (Outlook, QuickBooks, etc.) • Custom development using Apex, Visualforce, Lightning • JavaScript and HTML for UI enhancements System Optimization • Identify bottlenecks and inefficiencies • Improve performance and usability • Apply Salesforce best practices Training & Support • End-user onboarding and training • Ongoing support and system guidance • Improving user adoption Why Clients Work With Me • 7+ years of Salesforce experience • Certified Salesforce Administrator • Strong mix of Admin, Developer, and Architect expertise • Focus on business outcomes, not just technical setup • Proactive problem-solving approach • Experience across multiple industries Additional Technical Skills • Python, Node.js, SQL • Git, APIs, system integrations • HTML5, CSS, JavaScript, jQuery • PHP, WordPress • Excel and data analysis If you need to optimize Salesforce, automate workflows, improve reporting, or build a scalable CRM system, I can help. Let’s connect and discuss your project.

Transforming Complex Business Needs into Scalable Salesforce & AI Solutions With a 𝐓𝐨𝐩 𝐑𝐚𝐭𝐞𝐝 𝐏𝐥𝐮𝐬 𝐛𝐚𝐝𝐠𝐞, 𝟗𝟗%+ 𝐉𝐨𝐛 𝐒𝐮𝐜𝐜𝐞𝐬𝐬 𝐒𝐜𝐨𝐫𝐞, 𝐚𝐧𝐝 5𝟬𝟬+ 𝐜𝐨𝐦𝐩𝐥𝐞𝐭𝐞𝐝 𝐩𝐫𝐨𝐣𝐞𝐜𝐭𝐬, I specialize in designing and implementing Salesforce-centric CRM architectures that are scalable, secure, and automation-driven. Over the last 10+ years, I’ve worked deeply across Salesforce Sales Cloud, Service Cloud, Pardot, and Agentforce, building systems that support complex sales motions, multi-team workflows, and enterprise reporting requirements. I also bring strong HubSpot expertise, making me highly effective in hybrid Salesforce–HubSpot environments. 𝐒𝐚𝐥𝐞𝐬𝐟𝐨𝐫𝐜𝐞 𝐓𝐞𝐜𝐡𝐧𝐢𝐜𝐚𝐥 𝐄𝐱𝐩𝐞𝐫𝐭𝐢𝐬𝐞 • Salesforce data model design (standard & custom objects) • Advanced automation using Flows (record-triggered, scheduled, screen) • Apex development (triggers, classes, batch jobs, async processing) • Validation rules, approval processes & complex business logic • Role hierarchy, profiles, permission sets & security architecture • Lightning Experience customization & custom components • Experience Cloud portals (partners, customers, internal users) • Salesforce reporting, dashboards & executive-level analytics • Data migration, deduplication & large-scale data cleanup • REST/SOAP APIs, middleware & third-party integrations I focus on performance-optimized Salesforce implementations that are maintainable, well-documented, and easy for internal teams to extend. 𝐂𝐞𝐫𝐭𝐢𝐟𝐢𝐜𝐚𝐭𝐢𝐨𝐧𝐬: ✅ Salesforce Certified Data Architect ✅ Salesforce Certified Integration Architect ✅ Salesforce Certified Development Lifecycle and Deployment Architect ✅ Salesforce Certified Field Service Consultant ✅ Salesforce Certified Tableau CRM and Einstein Discovery Consultant ✅ Salesforce Certified Sales Cloud Consultant ✅ Salesforce Certified Service Cloud Consultant ✅ Salesforce Certified Platform Developer II ✅ Salesforce Certified Platform Developer I ✅ Salesforce Certified Administrator ✅ Salesforce Certified Platform App Builder 𝐖𝐡𝐲 𝐓𝐞𝐜𝐡𝐧𝐢𝐜𝐚𝐥 𝐓𝐞𝐚𝐦𝐬 & 𝐅𝐨𝐮𝐧𝐝𝐞𝐫𝐬 𝐇𝐢𝐫𝐞 𝐌𝐞 • Strong hands-on Salesforce engineering background • Ability to translate complex business requirements into system logic • Clean, scalable, and extensible CRM architecture • Clear documentation & structured delivery • Proven experience across 600+ real-world implementations If you're looking for a Salesforce professional who can seamlessly support your team and help drive your projects forward, I'd be glad to help. I offer a FREE INITIAL CONSULTATION to understand your requirements, discuss your goals, and explore the best Salesforce solutions for your business. Let's connect and discuss how we can work together to streamline your processes, improve productivity, and maximize your Salesforce investment. Thanks Keywords to search for me on Upwork - Salesforce, Salesforce Developer, Salesforce Consultant, Salesforce Administrator, Salesforce Architect, Salesforce Integration, Salesforce App Development, Salesforce CRM, Salesforce Lightning, Salesforce Apex, Salesforce Visualforce, Salesforce Flow, Salesforce Automation, Salesforce Customization, Salesforce Configuration, Salesforce Implementation, Salesforce Migration, Salesforce API, Salesforce REST API, Salesforce SOAP API, Salesforce Security, Salesforce Data Management, Salesforce Data Migration, Salesforce Dashboards, Salesforce Reports, Salesforce Marketing Cloud, Salesforce Sales Cloud, Salesforce Service Cloud, Salesforce Community Cloud, Salesforce Experience Cloud, Salesforce Einstein, Salesforce CPQ, Salesforce DevOps, Salesforce Pardot, Salesforce Commerce Cloud, Salesforce Field Service, Salesforce Admin Training, Salesforce Development Training, Salesforce AppExchange, Salesforce DX, Salesforce Mobile SDK, Salesforce LWC, Salesforce Aura, Salesforce Best Practices, Salesforce Governance, Salesforce Analytics, Salesforce Data Loader, Salesforce Objects, Salesforce Schema, Salesforce Validation Rules, Salesforce Approval Processes, Salesforce Workflow Rules, Salesforce Sandbox, Salesforce Deployment, Salesforce Visualforce Pages, Salesforce Trigger, Salesforce Permission Sets, Salesforce Sharing Rules, Salesforce Record Types, Salesforce Email Integration, Salesforce CTI, Salesforce Custom Metadata, Salesforce Custom Labels, Salesforce Public Site, Salesforce Customer Portal, Salesforce Chatter, Salesforce SOQL, Salesforce SOSL, Salesforce Multi-Tenant Architecture, Salesforce Lightning Web Components, Salesforce OmniStudio, Salesforce Shield, Salesforce Health Cloud, Salesforce Nonprofit Cloud, Salesforce Financial Services Cloud.

𝗔𝗜 𝗦𝗼𝗹𝘂𝘁𝗶𝗼𝗻𝘀 𝗔𝗿𝗰𝗵𝗶𝘁𝗲𝗰𝘁 | 𝗛𝗲𝗮𝗹𝘁𝗵𝗰𝗮𝗿𝗲 𝗔𝗜 𝗘𝘅𝗽𝗲𝗿𝘁 | 𝗙𝘂𝗹𝗹-𝗦𝘁𝗮𝗰𝗸 𝗣𝗿𝗼𝗱𝘂𝗰𝘁 𝗦𝘁𝗿𝗮𝘁𝗲𝗴𝗶𝘀𝘁 | 𝗔𝗜 𝗔𝗴𝗲𝗻𝘁𝘀 | 𝗠𝗼𝗯𝗶𝗹𝗲 𝗔𝗽𝗽𝘀 | 𝗛𝗜𝗣𝗔𝗔 | 𝗡𝗲𝘅𝘁.𝗷𝘀, 𝗥𝗲𝗮𝗰𝘁, 𝗣𝘆𝘁𝗵𝗼𝗻, 𝗙𝗮𝘀𝘁𝗔𝗣𝗜, 𝗔𝗪𝗦 I help startups, healthcare organizations, and enterprises design, build, and scale AI-powered SaaS platforms, mobile applications, healthcare solutions, automation systems, and enterprise software products. Over the years, I’ve worked across AI, SaaS, Healthcare, Enterprise Systems, FinTech, Real Estate, Marketplaces, EdTech, Sports, and other high-growth industries, helping businesses transform ideas into scalable, production-ready products. 𝗧𝗵𝗮𝘁’𝘀 𝘄𝗵𝗲𝗿𝗲 𝗜 𝗮𝗱𝗱 𝘃𝗮𝗹𝘂𝗲. I combine product strategy, software architecture, AI expertise, and full-stack engineering to help founders and organizations launch products faster while building the right foundation for long-term growth. 𝗪𝗶𝘁𝗵 𝟮𝟬+ 𝘆𝗲𝗮𝗿𝘀 𝗼𝗳 𝗲𝘅𝗽𝗲𝗿𝗶𝗲𝗻𝗰𝗲 𝗮𝗻𝗱 𝟭𝟬𝟬+ 𝗽𝗿𝗼𝗱𝘂𝗰𝘁𝘀 𝗱𝗲𝗹𝗶𝘃𝗲𝗿𝗲𝗱, 𝗜 𝗵𝗲𝗹𝗽 𝗰𝗹𝗶𝗲𝗻𝘁𝘀: • Build AI-powered SaaS platforms from concept to launch • Design scalable web and mobile applications • Develop AI agents, copilots, and workflow automation systems • Build HIPAA-compliant healthcare and telehealth solutions • Create enterprise-grade software platforms and internal tools • Modernize legacy systems and improve scalability • Architect secure APIs, integrations, and cloud infrastructure • Lead MVP development, product validation, and growth planning • Scale products from early-stage startup to enterprise readiness 𝗜’𝘃𝗲 𝗵𝗲𝗹𝗽𝗲𝗱 𝗯𝘂𝗶𝗹𝗱: • AI Research & Knowledge Platforms • Healthcare & Telehealth Systems • AI Voice & IVR Solutions • AI Agents & Automation Platforms • FinTech & Payment Applications • Subscription-Based SaaS Products • Enterprise Workflow Platforms • Marketplaces & On-Demand Apps • Sports Analytics & Community Platforms • AR/VR & Immersive Experiences 𝗖𝗼𝗿𝗲 𝗘𝘅𝗽𝗲𝗿𝘁𝗶𝘀𝗲: • AI Agents & Workflow Automation • AI SaaS Product Development • Healthcare AI & HIPAA-Compliant Systems • Full-Stack Web & Mobile Development • SaaS Architecture & Product Strategy • Enterprise Software Solutions • API Development & Systems Integration • Cloud Architecture & Scalability • MVP Development & Product Validation • Technical Leadership & Solution Architecture 𝗧𝗲𝗰𝗵 𝗦𝘁𝗮𝗰𝗸: • AI/ML: OpenAI, Claude, Gemini, LangChain, RAG, Vector Databases • Frontend: React, Next.js, TypeScript • Mobile: React Native, iOS, Android • Backend: Node.js, Python, FastAPI, Express.js • Database: PostgreSQL, MySQL, MongoDB, Redis • Cloud: AWS, Docker, Kubernetes, CI/CD • Integrations: Stripe, Twilio, EHR/EMR, Payment Gateways, Third-Party APIs 𝗪𝗵𝗮𝘁 𝗖𝗹𝗶𝗲𝗻𝘁𝘀 𝗧𝘆𝗽𝗶𝗰𝗮𝗹𝗹𝘆 𝗛𝗶𝗿𝗲 𝗠𝗲 𝗙𝗼𝗿: • “We need an experienced partner to build our SaaS product.” • “We need an AI agent or automation platform.” • “We need a HIPAA-compliant healthcare solution.” • “We need help turning our MVP into a scalable product.” • “We need a technical leader who can own architecture decisions.” • “We need a full-stack team that understands both product and engineering.” • “We need help integrating AI into our existing platform.” • “We need an enterprise-grade solution that can scale.” 𝗠𝘆 𝗮𝗽𝗽𝗿𝗼𝗮𝗰𝗵 𝗴𝗼𝗲𝘀 𝗯𝗲𝘆𝗼𝗻𝗱 𝗰𝗼𝗱𝗶𝗻𝗴. I focus on product thinking, business goals, user experience, technical scalability, compliance requirements, and long-term maintainability to ensure the solutions we build create measurable business value. Whether you're launching a new product, scaling a platform, integrating AI, or building a healthcare solution, I can help you validate the right approach, avoid costly mistakes, and create a clear path forward. Reach out to discuss your goals and challenges, and we'll identify practical solutions and the best strategy for success.

I am a Salesforce Admin and Solution Architect with 8+ years of hands-on experience designing, implementing, and optimizing Sales Cloud and core Salesforce administration across fast-growing startups, SMBs, and enterprise organizations. With strong expertise in Sales Cloud architecture, process automation, integrations, user management, and CRM optimization, I help businesses streamline sales operations, improve data accuracy, and build scalable Salesforce environments that support long-term growth. I bring a unique combination of Salesforce Administration, Sales Cloud consulting, and architectural design enabling me to support full-cycle CRM transformations from strategy to execution. Certified Dynamics 365 and CRM expert with strong skills in financial reporting, data modeling, process automation, consolidations, and multi entity management. I transform messy systems into smooth efficient workflows and help teams understand best practices for long term success. 🔹SALESFORCE ADMINISTRATION EXPERTISE🔹 • User Management • Profiles, Permission Sets, Roles, Sharing Settings • Record Types, Page Layouts, Compact Layouts • Object Model Design, Field-Level Security • Validation Rules, Formula Fields, Dependent Picklists • Queues, Public Groups, Teams • Data Import Wizard, Data Loader, Data Management • Duplicate Management, Data Quality, Data Cleanup • Sandbox Management and Release Readiness • Health Audits, Security Reviews, Access Optimization • Backup & Restore, Monitoring, System Maintenance • User Support, Training, Documentation, Adoption Enablement 🔹SALES CLOUD EXPERTISE🔹 • Lead → Opportunity Lifecycle Design • Lead Assignment, Scoring, Qualification Framework • Opportunity Stages, Forecasting, Pipeline Structuring • Web-to-Lead, Lead Routing, Auto-Response Rules • Account & Contact Management • Campaign Management, ROI Tracking, Campaign Influence • Products, Price Books, Quotes • Territory Management • Einstein Activity Capture, Sales Engagement • Reports, Dashboards, Revenue Analytics • Sales Automation and Process Optimization • Sales Methodology Alignment (MEDDIC, BANT, SPIN, Custom) 🔹ARCHITECTURAL EXPERTISE🔹 • End-to-End Solution Design • Data Modeling and System Scalability • Security Architecture, Sharing Models • Automation Architecture (Flows, Orchestrator, Approvals) • Process Mapping (As-Is and To-Be) • Integration Architecture • API-based integrations using REST and SOAP • 3rd-party system mapping, middleware design • Release Architecture and DevOps Alignment • Documentation: SDD, BRD, FRD, User Stories • Governance, Standards, Best Practices • Org Optimization & Technical Debt Reduction 🔹AUTOMATION & FLOW EXPERTISE🔹 • Record-Triggered Flows • Scheduled Flows • Auto-Launch Flows • Approval Processes • Workflow Rules → Flow Migration • Flow Error Handling, Flow Best Practices • Complex branching logic and reusable subflows 🔹INTEGRATION EXPERTISE (ADMIN + ARCHITECT LEVEL)🔹 • HubSpot → Salesforce • Pardot → Salesforce • Marketo → Salesforce • DocuSign, Conga, S-Docs • Zapier, n8n, Make.com • Slack → Salesforce • REST/SOAP API integrations • Connected Apps, OAuth, Named Credentials 🔹DATA, REPORTING & ANALYTICS🔹 • Advanced Reports and Dashboards • Sales Performance Metrics • Pipeline & Forecast Reporting • Data Migration, Data Transformations • Trend Reporting, Historical Tracking • Multi-object report generation • Executive Dashboards and Real-time Insights 🔹CERTIFICATIONS🔹 • Salesforce Certified Administrator • Salesforce Certified App Builder • Salesforce Sales Cloud Consultant • Salesforce Service Cloud Consultant 🔹WHAT YOU CAN EXPECT WORKING WITH ME🔹 • Clear communication and strong documentation • Reliable ownership of Admin and Sales Cloud tasks • Scalable architecture, secure configuration • Fast turnaround and clean execution • Best-practice Salesforce administration • Workflow optimization that improves sales efficiency • Stable, error-free automation • High-quality Sales Cloud design and support 🔹IF YOU'RE LOOKING FOR🔹 • Sales Cloud setup • Salesforce Admin support • Process automation using Flows • User management & security setup • Pipeline automation • Lead management optimization • Integration setup (HubSpot, Slack, Zapier, etc.) • Data cleanup and reporting • Sales Cloud architecture • Salesforce health check & org optimization I can support your project end-to-end. Let’s work together to build a Salesforce system that is scalable, intelligent, and aligned with your sales goals.

I automate and connect everything behind the scenes with the latest AI-powered technologies. Hi, I’m Maksim — a results-driven automation specialist and solution architect with 10+ years of experience in business process automation, CRM/ERP integrations, API development, and AI-powered solutions. I have a small automation team. Together, we design and implement advanced systems that unify software, eliminate manual work, and boost efficiency. By combining our expertise, we successfully deliver end-to-end projects that save clients 20–50% in operational costs and drive measurable growth. What We Do 🚀 Business Process Automation — from routine operations to AI-driven workflows. 🔌 System Integrations — CRM, ERP, APIs, and custom middleware. 🔄 Two-Way Synchronization — reliable bi-directional system sync with a single source of truth to keep all data up to date. 🖥 CRM/ERP Implementation — full-cycle setup from scratch to fully operational systems, including process design, customization, and user onboarding. 📂 Data Migration — secure transfer of data between platforms with full integrity and minimal downtime. ⚡ Low-Code / No-Code Solutions — rapid implementations with Make.com, Zapier, and more. 🤖 AI Implementations — GPT & Claude chatbots, AI voice agents, predictive analytics, and intelligent data processing. 📊 Operations Optimization — marketing automation, production scheduling, inventory management, and intelligent forecasting for supply chains and sales. Why Choose Us: 🏆 Proven Track Record — hundreds of successful projects worldwide. ✂ Tailored Solutions — built exactly for your workflows. 🔄 Full-Cycle Delivery — from analysis to implementation and training. 🤖 Latest Technologies — AI, cloud, automation, and advanced analytics. ✅ Transparent Collaboration — clear milestones and progress updates. Industries Served: Real Estate, eCommerce, Healthcare, Finance, Manufacturing, Education, Technology Startups Tools & Platforms Expertise. 🔌 Automation & Integration: Make.com / Zapier / n8n, / Power Automate / SmartConnect 📊 CRM, ERP & Analytics: Monday.com / Zoho / Zoho Deluge / GoHighLevel / GHL / HighLevel / Salesforce / HubSpot / Pipedrive / Kommo / AmoCRM / FreshSales / Freshworks / Odoo / Bitrix24 / Oracle ERP / NetSuite / SAP / Microsoft Dynamics / Service Titan / Service Fusion / Housecall Pro / Close.io / ActiveCampaign / Klaviyo / Asana / Trello / Airtable / Smartsheet / Wrike / AppSheet / Dubsado / Notion / ClickUp 🖥 Web, eCommerce & Forms: WordPress / WooCommerce / Shopify / Webflow / Jotform / Typeform / DocuSign 💻 Programming Languages & Frameworks: Python / PHP / Java / React / C# / C++ / JavaScript / JSON / XML 💾 Databases & Backend Platforms: SQL / MySQL / Supabase / Xano ☁ Cloud & Infrastructure: AWS / Amazon Web Services / Azure / Docker / Kubernetes / Jenkins / GitLab / GitHub 📈 Analytics & BI: Zoho Analytics / Power BI / Tableau / Google Analytics / Google Data Studio / Google Looker 📂 Spreadsheets & Data Tools: Google Sheets / Excel / VBA /Macros 📞 Communication & Marketing: Twilio / LeadConnector / Intercom / Clay / Scribe /LinkedIn / Sales Navigator / SMTP 🤖 AI & Machine Learning OpenAI / ChatGPT / Claude / BotPress /Gemini /ElevenLabs / VAPI Let’s Talk: Contact me today — your direct path to streamlined, fully automated processes, elimination of routine tasks, and significant cost reduction. I deliver measurable results by leveraging AI and the latest technologies tailored to your business needs.

Certified Microsoft Healthcare Specialist | Clinical Quality Measures, HEDIS, MIPS MACRA, PCMH, HIPAA, FHIR, HL7, EMR/EHR Integration, Telemedicine, Clinical Analytics, and AI-driven Healthcare Solutions With 15+ years of hands-on experience in healthcare technology, interoperability, and compliance, I specialize in developing, integrating, and optimizing enterprise-grade healthcare solutions aligned with U.S. regulatory standards such as HIPAA, HITECH, and Meaningful Use (MU 1, 2, 3,3.5). My expertise spans EHR/EMR design and integration, clinical data exchange (HL7, FHIR, CCDA, EDI), and AI-driven clinical analytics, supporting healthcare organizations, startups, and payers in achieving operational excellence, compliance, and innovation. Core Expertise - Healthcare Technology & Compliance HIPAA / HITECH Compliance HL7, FHIR, CCDA, HEDIS, EDI Meaningful Use (MU 1, 2, 3) ICD-9/10/11, CPT, SNOMED, LOINC, NDC, HCPCS, RxNorm Telehealth, Telemedicine, Homecare, mHealth, IoMT PMS, HIX, and Healthcare Data Exchange - EHR / EMR Development & Integration Custom EHR/EMR design for Behavioral Health, OBGYN, Wound Care, Eye Care, and Dental Integration with major EHR systems: EPIC | eClinicalWorks (eCW) | Cerner | AllScripts | Athenahealth | NextGen | DrChrono | PracticeFusion | AdvancedMD | GE Centricity | Kareo | IMS | EMD - Data, Analytics & Business Intelligence Data Modeling (Transactional + Dimensional) ETL, Reporting, Dashboards, and KPIs Tools: IBM InfoSphere Data Architect, Cognos BI, Report Studio, Framework Manager Population Health, Risk Adjustment, and Care Gap Analytics - AI & Machine Learning in Healthcare My team and I leverage AI/ML, NLP, and Computer Vision to create smarter, data-driven healthcare systems. AI Virtual Assistants for patient engagement Non-invasive Continuous Glucose Monitoring Predictive Denial Management & RCM Optimization AI-based Clinical Decision Support Tools Wound Detection & Skin Analysis (Computer Vision) NLP for Risk Adjustment and Clinical Documentation Radiology & Pathology Image Analysis Posture/Squat Analysis for Physiotherapy Disease Quality Analytics (e.g., Diabetes) Healthcare IT Services Revenue Cycle Management (RCM) Healthcare Interoperability (FHIR, HL7, CCDA, EDI) Medical Billing Systems & Coding Integration Telemedicine / Remote Patient Monitoring MU Certification Support & HIPAA Consultancy Risk Stratification & Preventive Care Platforms Population Health & Clinical Analytics Solutions **Why Choose Me** Microsoft Healthcare & Azure FHIR Specialist Deep expertise in U.S. healthcare workflows Proven integration with top EHRs & PMS systems Focused on compliance, interoperability, and AI innovation Experienced team combining the healthcare domain + data science Let’s build secure, scalable, and intelligent healthcare solutions - from EMR integrations to AI-powered telemedicine platforms. Available for project-based or long-term partnerships.

I help organizations build secure, scalable, and compliance-ready digital ecosystems where security is not an afterthought, but a core part of architecture, design, and execution. With 15+ years in Enterprise & Solution Architecture and 9+ years specializing in Cybersecurity, GRC, and Compliance, I bridge the gap between business goals, technical architecture, and security governance. My focus is simple: Design it right Secure it from day one Make it audit-ready without slowing business down I’ve worked across government, regulated industries, and large enterprises, delivering solutions that meet strict compliance requirements while staying practical for engineering teams to implement. What I Help You Build & Secure I work with organizations that need more than just advice; they need real, implementable security and architecture solutions. Secure enterprise & cloud architecture from ground up Audit-ready compliance programs (NIST, ISO, PCI DSS, GDPR, HIPAA) Zero Trust security frameworks & implementation roadmaps Strong identity & access control systems (IAM-first design) Cloud transformation with built-in security (AWS, Azure, Hybrid) Risk reduction strategies without disrupting operations Architecture clarity for engineering and leadership teams Core Expertise Cybersecurity & GRC (Governance, Risk & Compliance) NIST SP 800-53 / 800-53A Control Design & Assessment ISO 27001 Gap Analysis & Implementation Support Risk Assessments, TARA & Security Maturity Evaluation Audit Preparation, Evidence Mapping & Control Validation Security Policies, Standards & Governance Frameworks Vendor & Third-Party Risk Assessments Continuous Compliance & Monitoring Strategy Cloud & Security Architecture Zero Trust Architecture (ZTA) design & execution AWS & Azure Cloud Security Architecture IAM Architecture (Okta, ForgeRock, Azure AD) Penetration Testing & Vulnerability Management Strategy Incident Response Architecture & Security Integration Secure-by-Design cloud migration planning Enterprise & Solution Architecture End-to-End Solution Architecture Design Application, Infrastructure & Network Architecture High-Level & Low-Level Design (HLD / LLD) Enterprise Modernization & Migration Strategy Data Center & Hybrid Architecture Design Architecture Diagrams, RFPs & Technical Documentation Technology Evaluation & Vendor Selection Support Frameworks & Technologies I Work With NIST SP 800-53 • NIST CSF • ISO 27001 • FISMA • PCI DSS • GDPR • HIPAA • CIS Benchmarks • Zero Trust (NIST) • TIC 3.0 AWS • Azure • Hybrid Cloud • Kubernetes • CI/CD • IAM • Enterprise Networking • Security Architecture • Cloud Infrastructure Why Clients Work With Me Clients choose me when they need clarity, security, and execution not just theory. 15+ years in enterprise architecture & system design 9+ years deep experience in cybersecurity & compliance Strong background in government & regulated environments Practical, engineering-friendly solutions (not just documentation) Ability to align business, security, and technical teams Fast communication & structured delivery approach Focus on real-world implementation, not just recommendations My Working Philosophy I believe security and architecture should enable business growth not block it. So every solution I design is: ✔ Secure by default ✔ Scalable for future growth ✔ Fully aligned with compliance standards ✔ Easy for engineering teams to implement 📩 Let’s Work Together If you’re building, securing, or modernizing your infrastructure, I can help you design a system that is secure, compliant, and future-ready from day one. Message me and let’s discuss your project. I'll help you identify risks, improve architecture, and build a stronger security foundation.

90% of Salesforce implementations fail to meet business goals. Here’s how I’ve delivered numerous successful projects. 🚀 Why I'm the Best Fit for Your Salesforce Projects - Over 10 years of experience in delivering custom Salesforce solutions that improve efficiency and drive growth. - Salesforce Certified Developer & Architect with deep knowledge in system design, integration, and automation. - Proven expertise in implementing Salesforce solutions across various clouds, optimizing business processes, and increasing team productivity. Here’s the thing. If you’re looking for someone who understands Salesforce inside and out and knows how to make it work for your business, then I’m the right person. I’m Muhammad Umair, a Salesforce Certified Developer and Architect with over 10 years of experience. I’ve helped businesses just like yours improve their workflows, automate processes, and drive better results with Salesforce. Let’s break it down. I specialize in Salesforce architecture consulting and Salesforce solution architecture, which means I design Salesforce systems that are built to scale and meet your exact business needs. Whether you’re looking to integrate Salesforce with third-party tools or automate processes to free up your team’s time, I’ve got the technical expertise to make it happen. Here’s what I can do for you: ✅ Salesforce Cloud Implementations I work with Sales Cloud, Service Cloud, Experience Cloud, and Marketing Cloud to tailor each to your specific business needs. If you want to improve your sales process, customer service, or marketing automation, I’ve got the tools to help. ✅ Custom Salesforce Development I build Salesforce apps using Apex, Visualforce, Lightning Web Components (LWC), and Aura components. These custom solutions are designed to fit your business, solve your problems, and integrate smoothly with your existing systems. ✅ Advanced Automation & Workflows If you’re spending too much time on manual tasks, I can help. With Salesforce automation, I’ll set up Flows, Process Builder, and Approval Processes to automate those repetitive tasks and make your team more productive. ✅ Salesforce Integrations Whether it’s QuickBooks, Shopify, DocuSign, or any other tool, I specialize in Salesforce API integrations. I’ll connect your Salesforce platform with your other systems, ensuring your data flows smoothly and everything works together. ✅ Data Architecture & Reporting I design Salesforce data models and create detailed reports and dashboards to give you actionable insights. The result? Better decision-making and more efficient business processes. What this really means is that I’ll take the time to understand your unique business needs, design a solution tailored to those needs, and implement it in a way that makes your day-to-day work easier. No more wasting time on systems that don’t work for you. Just straightforward, effective solutions. Tools & Technologies: Salesforce Platforms: Sales Cloud, Service Cloud, Experience Cloud, Marketing Cloud, Financial Cloud Salesforce Development: Apex, LWC, Visualforce, Aura Components Automation & Workflow Tools: Flows, Process Builder, Approval Processes Salesforce Integrations: QuickBooks, Shopify, DocuSign, Marketo, Mailchimp Programming Languages & Frameworks: ReactJS, Angular, Node.js, Laravel, SQL Server Project Management: Salesforce CPQ, Document Management, Forecasting, Case Management Certifications: Salesforce Certified Administrator Salesforce Platform Developer I Salesforce Platform Developer II Salesforce Sharing & Visibility Designer Salesforce Data Architecture & Management Designer If you’re ready to take your Salesforce systems to the next level, get in touch with me today. I typically respond within hours, so don’t hesitate to send me a message and we can start working on a solution that’s right for you. Salesforce architecture consultant, Salesforce solution architect, Salesforce system design, Salesforce enterprise implementation, Salesforce cloud implementation expert, Salesforce CRM customization, Salesforce business process automation, Salesforce API integration expert, Salesforce experience cloud consultant, Salesforce service cloud specialist, Salesforce sales cloud implementation, Salesforce data model design, Salesforce org optimization, Salesforce technical consultant, Salesforce platform customization, Salesforce workflow automation expert, Salesforce end-to-end implementation, Salesforce CRM architect, Salesforce system optimization, Salesforce multi-cloud consultant

I am a 15X Salesforce Certified Consultant & Architect with 15+ years of hands-on experience helping enterprise organizations design, scale, and automate their CRM ecosystems. I bridge the gap between complex technical architecture and strategic business growth. Over my career, I’ve partnered with Fortune 500 companies and global enterprises to turn messy data into streamlined operations, close complex revenue cycles faster, and build future-ready custom applications. 🔹 What I Do Best ○ Enterprise Architecture & Strategy: Designing scalable, clean, and secure Salesforce ecosystems from the ground up. ○ Custom Development: Advanced coding (Apex, LWC, Aura) built to be clean, scalable, and fully optimized. ○ Revenue & CPQ Optimization: Advanced Quote-to-Cash implementations that simplify complex pricing and sales cycles. ○ Automation & Flow Strategy: Replacing heavy manual workflows with seamless, high-productivity automation using Flow Builder. ○ Complex Integrations & APIs: Connecting Salesforce flawlessly with critical third-party tools (REST/SOAP, Marketing, Finance, Support). ○ Data Governance & Migration: Managing large-scale data migrations and cleanup to ensure executive-level accuracy. 🔹 Core Cloud Expertise Sales Cloud, Service Cloud, Experience Cloud, Marketing Cloud, Financial Services Cloud, Commerce Cloud, Data Cloud, CPQ, Agentforce, CRM Analytics. 📌 Premium Experience & Proven Results I am trusted by high-profile global organizations to manage massive Salesforce footprints. My track record includes delivering enterprise-grade solutions for: ○ Blackstone (Fortune 500 Private Equity Giant) ○ Upwork (Directly hired by Upwork to optimize their own internal Salesforce Org) ○ Deloitte (Leading global enterprise consulting firm) ○ Arrow Electronics ($30B+ Revenue Tech Leader) ○ Cvent & Encore Capital Group 👉 My Approach: I don't just write code or configure apps. I dive deep into your business objectives first, then architect Salesforce solutions that drive measurable business impact, maximize user adoption, and yield clear ROI. If you are looking for a reliable, elite-tier Salesforce partner who understands both the technical architecture and the business side of CRM strategy, let's connect. Keywords & Core Expertise: Salesforce • Salesforce Architect • Salesforce Developer • Salesforce Consultant • Salesforce Admin • CRM Implementation • Salesforce Optimization • Salesforce Integration • Sales Cloud • Service Cloud • Marketing Cloud • Experience Cloud • Data Cloud • Financial Services Cloud • Commerce Cloud • Agentforce • CRM Analytics • Apex • LWC (Lightning Web Components) • Aura Components • Visualforce • JavaScript • REST/SOAP API • JSON • Data Migration • Data Loader • Flow Builder • Automation • Security Model • Org Setup • Sandbox Management • Deployment • Salesforce CPQ • Quote to Cash • AppExchange • Product Development • Einstein AI • Generative AI • Custom Objects • Reports & Dashboards • Account • Lead • Contact • Opportunity • Case