𝑳𝒐𝒐𝒌𝒊𝒏𝒈 𝒇𝒐𝒓 𝒔𝒐𝒎𝒆𝒐𝒏𝒆 𝒘𝒉𝒐 𝒄𝒂𝒏 𝒉𝒂𝒏𝒅𝒍𝒆 𝒅𝒂𝒕𝒂 𝒆𝒏𝒕𝒓𝒚, 𝒍𝒆𝒂𝒅 𝒈𝒆𝒏𝒆𝒓𝒂𝒕𝒊𝒐𝒏, 𝒘𝒆𝒃 𝒓𝒆𝒔𝒆𝒂𝒓𝒄𝒉, 𝑪𝑹𝑴 𝒖𝒑𝒅𝒂𝒕𝒆𝒔, 𝒂𝒏𝒅 𝒈𝒆𝒏𝒆𝒓𝒂𝒍 𝒂𝒅𝒎𝒊𝒏 𝒔𝒖𝒑𝒑𝒐𝒓𝒕 — 𝒂𝒍𝒍 𝒊𝒏 𝒐𝒏𝒆 𝒑𝒍𝒂𝒄𝒆? 𝑰’𝒎 𝒂 𝒗𝒆𝒓𝒔𝒂𝒕𝒊𝒍𝒆 𝑽𝒊𝒓𝒕𝒖𝒂𝒍 𝑨𝒔𝒔𝒊𝒔𝒕𝒂𝒏𝒕 𝒘𝒊𝒕𝒉 3+ 𝒚𝒆𝒂𝒓𝒔 𝒐𝒇 𝒆𝒙𝒑𝒆𝒓𝒊𝒆𝒏𝒄𝒆 helping entrepreneurs, real estate professionals, SaaS companies, e-commerce sellers, and agencies streamline their daily operations and save valuable time. I combine speed, accuracy, and smart research skills to deliver high-quality work — every time. 🔧 𝑯𝒆𝒓𝒆’𝒔 𝑾𝒉𝒂𝒕 𝑰 𝑪𝒂𝒏 𝑫𝒐 𝒇𝒐𝒓 𝒀𝒐𝒖: ✅ 𝑫𝒂𝒕𝒂 𝑬𝒏𝒕𝒓𝒚 & 𝑫𝒂𝒕𝒂 𝑴𝒂𝒏𝒂𝒈𝒆𝒎𝒆𝒏𝒕 Online/Offline Data Entry (Excel, Google Sheets, CRMs) Manual Data Entry from PDFs, images, handwritten notes Data Cleaning, Deduplication, Formatting PDF to Word/Excel/Google Docs Conversion Product Listing (Amazon, Shopify, eBay, WooCommerce) ✅ 𝑳𝒆𝒂𝒅 𝑮𝒆𝒏𝒆𝒓𝒂𝒕𝒊𝒐𝒏 & 𝑷𝒓𝒐𝒔𝒑𝒆𝒄𝒕𝒊𝒏𝒈 B2B Lead Generation (Industry, Title, Location, etc.) LinkedIn Prospecting via Sales Navigator & Apollo.io Email List Building with Verified Contact Info Real Estate Lead Generation (FSBO, absentee owners, buyers, agents) Cold Outreach Research & Decision-Maker Targeting ✅ 𝑾𝒆𝒃 𝑹𝒆𝒔𝒆𝒂𝒓𝒄𝒉 Company & Contact Research Market, Product & Competitor Research Real Estate Research (Zillow, Realtor.com, PropStream, etc.) Email & Social Media Profile Finding ✅ 𝑨𝒅𝒎𝒊𝒏 𝑺𝒖𝒑𝒑𝒐𝒓𝒕 & 𝑽𝒊𝒓𝒕𝒖𝒂𝒍 𝑨𝒔𝒔𝒊𝒔𝒕𝒂𝒏𝒄𝒆 CRM Data Entry & Updates (HubSpot, Salesforce, Zoho, Pipedrive) Calendar & Task Management Google Workspace & Microsoft Office Support Invoice, Survey, and Form Data Entry File Management & Document Organization 🛠️ 𝑻𝒐𝒐𝒍𝒔 𝑰 𝑾𝒐𝒓𝒌 𝑾𝒊𝒕𝒉: Spreadsheets & Docs: Google Sheets, Excel, Word, Google Docs Lead Tools: LinkedIn Sales Navigator, Apollo.io, Crunchbase, Hunter.io, Snov.io Email Verification: NeverBounce, ZeroBounce, Hunter CRMs: HubSpot, Zoho, Salesforce, Pipedrive, Monday Project Management: Trello, ClickUp, Asana, Notion Real Estate Platforms: Zillow, PropStream, Redfin, BatchLeads E-commerce: Amazon Seller Central, Shopify, eBay, WooCommerce 💡 𝑾𝒉𝒚 𝑪𝒍𝒊𝒆𝒏𝒕𝒔 𝑪𝒉𝒐𝒐𝒔𝒆 𝑴𝒆 🔹 I handle both simple and complex tasks with precision 🔹 I work fast — but never cut corners 🔹 I communicate clearly and proactively 🔹 I deliver clean, organized, and ready-to-use results 🔹 I aim to make your life easier — not just complete tasks 📩 Ready to delegate your time-consuming tasks and focus on what really matters? Let’s work together — message me today and I’ll be happy to support your goals.

🏆 Top Rated | 🗓️ 10+ Years of Experience | 💼 4,200+ Hours Worked | ✅ 100% Job Success The best outbound doesn't come from sending more emails it comes from reaching the right people with the right message before your competitors do. I build B2B email outreach strategies powered by proven outbound plays and fresh, untapped segments most teams never think to target. And I make sure they land in Inbox. Your cold emails aren't failing because of copy or your list they're failing because of infrastructure: misconfigured, un-warmed domains, mailboxes flagged on day one, and sending patterns that trip spam filters. I fix that, and I build sending systems that stay in the inbox as you scale. I'm a cold-email outreach & deliverability expert and GTM engineer with a 10-year background across development, product design, and marketing. I build the outbound strategies, systems, and marketing automations behind predictable B2B pipeline: Clay enrichment, cold email infrastructure, n8n / Make workflows, and CRM / RevOps alignment and I make sure every email actually lands in the inbox. What I do: 🎯 Targeting & Enrichment ✅ TAM mapping, ICP definition & new-segment discovery for untapped B2B markets ✅ Lead sourcing & scraping (Apollo, Sales Navigator, Apify) ✅ Waterfall enrichment so you never lose a contact (verified data at scale) ✅ AI personalization at scale: a researched, unique line for every lead, not {first_name} vague ✅ Lead scoring & qualification so reps only touch ready-to-buy accounts 📡 Signal-Based & Intent Outbound ✅ Website visitor identification (reverse-IP) turn anonymous traffic into named accounts ✅ Social signals LinkedIn activity, engagement & profile changes ✅ Intent triggers hiring, funding, job changes, tech-stack & news signals ✅ Real-time routing so you reach buyers the moment they're in-market ✍️ Cold Email Copy & Campaigns ✅ Reply-focused cold email copy & sequences A/B tested, written to start conversations ✅ Full campaign setup on Instantly ✅ Multi-inbox / multi-domain architecture for high-volume sending at scale ✅ List hygiene & verification so you protect sender reputation 🔒 Deliverability & Infrastructure ✅ Domain & inbox setup (Google Workspace / Microsoft 365 / custom SMTP) ✅ SPF, DKIM, DMARC (configured and aligned correctly) ✅ Warm-up strategy, sending limits, ramp plans & mailbox rotation ✅ Spam-folder fixes, burned-domain recovery & blacklist delisting ✅ Inbox-placement testing across Gmail, Outlook & Yahoo ⚙️ Outbound Systems & Marketing Automation (my edge) ✅ End-to-end outbound strategy & playbooks, built around your ICP ✅ Custom n8n / Make workflows that run enrichment, sending & follow-up on autopilot ✅ AI agents & integrations (the GTM-engineering stack behind full outbound systems) 🔧 CRM & RevOps ✅ CRM setup & automation in HubSpot, Pipedrive, Attio & GoHighLevel ✅ Pipeline alignment, lead routing & deal-stage workflows ✅ Reporting dashboards so your team sees what's actually working ✅ Clean hand-off from outbound into your revenue engine My Process: Every engagement starts with a deliverability audit, not guesswork. I find exactly why you're hitting spam, fix the root cause, and hand you a system that scales without burning domains. Whether you need a one-time fix or someone to own deliverability across your whole GTM motion, I plug in where you need me. Results: ⭐ 58 meetings booked & $300K+ pipeline from a cold-email system built to land in the inbox (Instantly.ai) ⭐ 29 meetings booked via cold email for a B2B lead-gen client (Instantly.ai) ⭐ Built AI enrichment + lead scoring (LinkedIn → Clay → Sheets) so lists are clean and verified before they ever send Other Skills beyond outbound: ✅ WordPress & Webflow websites ✅ UI/UX design (Figma) ✅ High-converting landing pages for your campaigns ✅ AI UGC ad creation (Google Flow CapCut) If your cold email is underperforming or you're building from scratch and want it done right the first time reach out.

𝐀𝐈 𝐀𝐮𝐭𝐨𝐦𝐚𝐭𝐢𝐨𝐧 𝐄𝐱𝐩𝐞𝐫𝐭 | 𝐧𝟖𝐧, 𝐌𝐚𝐤𝐞.𝐜𝐨𝐦, 𝐙𝐚𝐩𝐢𝐞𝐫, 𝐂𝐡𝐚𝐭𝐆𝐏𝐓 & 𝐀𝐈 𝐀𝐠𝐞𝐧𝐭𝐬 Are repetitive tasks slowing down your growth? I help founders, agencies, and enterprises save 100+ hours every month by building AI-powered automations, custom workflows, and seamless integrations that scale with your business. With expertise in n8n, Make.com (Integromat), Zapier, ChatGPT, and AI Agents, I design systems that replace manual work, reduce errors, and run 24/7—so you can focus on growth while automation handles the rest. 🔧 𝐖𝐡𝐚𝐭 𝐈 𝐃𝐨 ✅ Workflow Automation & AI Agents – Smart no-code/low-code automations in n8n, Zapier, Make.com for lead management, onboarding, reporting, and customer support. ✅ AI-Powered Solutions – Integrations with ChatGPT, OpenAI, Claude, LangChain & custom AI Agents for chatbots, content generation, voice agents, and decision-making workflows. ✅ API Development & Integrations – Connect CRMs, SaaS tools, and databases like Airtable, HubSpot, GoHighLevel, Salesforce, Pipedrive, Notion, Slack, QuickBooks & more. ✅ Custom Business Automations – E-commerce order flows, SaaS automation, CRM pipelines, marketing automations, and intelligent reporting systems. 🛠 𝐓𝐨𝐨𝐥𝐬 & 𝐓𝐞𝐜𝐡 𝐒𝐭𝐚𝐜𝐤 Automation: n8n, Make.com, Zapier, Paragon AI & LLMs: ChatGPT, OpenAI API, Claude, LangChain, Voice Agents Databases & CRMs: Airtable, HubSpot, Salesforce, Pipedrive, GoHighLevel Integrations: APIs, Webhooks, Google Workspace, Notion, Slack, Telegram Data & Reporting: Google Sheets, Excel Automations, Web Scraping 🌟 𝐖𝐡𝐲 𝐖𝐨𝐫𝐤 𝐖𝐢𝐭𝐡 𝐌𝐞? ✔ Proven Results – Clients save 100+ hours/month with my automations. ✔ Scalable Systems – Workflows that keep running long after hand-off. ✔ Clear Communication – Loom walkthroughs, clean documentation & simple explanations. ✔ Tailored Solutions – Every automation is custom-built to match your business goals. 📈 𝐂𝐥𝐢𝐞𝐧𝐭 𝐒𝐮𝐜𝐜𝐞𝐬𝐬 𝐒𝐭𝐨𝐫𝐢𝐞𝐬 💬 “Zain delivered an AI automation that reduced manual data entry by 70% and improved efficiency across our team. The ROI was immediate.” 💬 “The chatbot he built increased our customer engagement by 40%, improving satisfaction and lowering support costs significantly.” 📩 𝐋𝐞𝐭’𝐬 𝐁𝐮𝐢𝐥𝐝 𝐘𝐨𝐮𝐫 𝐀𝐮𝐭𝐨𝐦𝐚𝐭𝐢𝐨𝐧 If you need an AI Automation Expert who can turn repetitive work into smart workflows, let’s connect. I’ll help you design systems that save time, cut costs, and scale your business effortlessly. ⚡ 𝐑𝐞𝐥𝐚𝐭𝐞𝐝 𝐊𝐞𝐲𝐰𝐨𝐫𝐝𝐬: AI Automation, Workflow Automation, Business Process Automation, n8n Expert, Make.com Expert, Zapier Expert, ChatGPT Integration, OpenAI API, AI Agents, AI Chatbot Developer, AI Voicebot, LangChain, API Integrations, Airtable Automation, Google Sheets Automation, CRM Automation, HubSpot, GoHighLevel, Salesforce, Pipedrive, SaaS Automation, Marketing Automation, Lead Generation Automation, Customer Support Automation.

🎯 Struggling to Fill Your Pipeline with Quality Leads? I've Got You Covered. I'm Sadia, a dedicated Lead Generation Specialist and Virtual Assistant with 1,000+ hours on Upwork, 20+ satisfied clients, and a 0% email bounce-back rate. I don't just find leads; I deliver verified, sales-ready contacts that actually convert. Whether you need a targeted B2B prospect list, C-level email sourcing, CRM data management, or in-depth web research, I bring precision, speed, and reliability to every project. 🏆 My Track Record Speaks for Itself ✅ 1,000+ hours logged on Upwork with consistent 5-star reviews ✅ 20+ satisfied clients across industries and markets ✅ 0% email bounce-back rate — 100% verified contacts, every time ✅ 24-hour guaranteed response time on all inquiries ✅ 80+ hours/week availability to meet your tightest deadlines 💼 Core Services 📌 Lead Generation & Prospecting B2B and B2C lead generation at scale LinkedIn lead generation via Sales Navigator C-level executive email sourcing (CEOs, VPs, Directors, Founders, Owners) Targeted prospect list building by industry, location, title, and company size Real estate, SaaS, tech, finance, healthcare, and agency leads 📌 Email Finding & Verification 100% verified email sourcing with zero bounce-back guarantee Email list building, cleaning, and validation using NeverBounce Domain-level email pattern research and cross-tool verification 📌 CRM & Data Enrichment CRM data entry and enrichment (HubSpot, Salesforce, Zoho, Pipedrive) Contact database building, deduplication, and maintenance Lead enrichment for sharper targeting and higher conversion Updating owner details, emails, landlines, mobile numbers 📌 Web Research & Data Entry In-depth company, market, and competitor research Online and offline data entry (PDF to Excel, handwritten to spreadsheet) Product listing, categorization, and e-commerce store maintenance WordPress content uploading and eBay/property listing management 💎 Why Clients Keep Coming Back ✔ Zero-error delivery, every file is thoroughly reviewed before submission ✔ Speed without sacrifice, fast turnaround with zero compromise on accuracy ✔ Proactive updates, you're never left guessing about project progress ✔ True 24/7 availability, fast internet, flexible across time zones ✔ Confidentiality guaranteed, your data and strategy stay 100% private I'm committed to your success from day one. Let's grow your business together! 🔍 Keywords Upwork SEO Keywords: B2B Lead Generation, LinkedIn Lead Generation, Data Entry, Web Data Scraping, Web Research, Email List Building, Data Mining, Python Automation, Lead List, Real Estate Leads, CRM Leads, Prospect List 🚀 Lead Generation & Prospecting #LeadGeneration #B2BLeadGeneration #B2CSalesLeads #B2BSalesLeads #SalesLeads #QualifiedLeads #TargetedLeads #HighQualityLeads #CLevelLeads #CEOLeads #FounderLeads #ExecutiveLeads #DecisionMakers #ClientAcquisition #ClientOutreach #SalesProspecting #AppointmentSetting #PipelineGrowth #DemandGeneration #OutboundLeads #InboundLeads #ProspectListBuilding #BusinessContacts #NewClientLeads #LeadProspecting #EmailLeadGeneration #PhoneLeads #GlobalLeads #InternationalLeads #EnterpriseLeads #SMBLeads #StartupLeads 📩 Verified Contacts (Emails & Phones) #VerifiedEmails #EmailVerification #EmailValidation #EmailContacts #EmailLeads #EmailLists #BusinessEmails #CorporateEmails #ColdEmail #EmailOutreach #EmailCampaigns #EmailAutomation #SalesEmails #EmailSolutions #EmailData #ValidEmails #VerifiedContacts #NoBounceEmails #BusinessPhoneNumbers #PhoneLeads #VerifiedPhones #CleanData #AccurateData 💼 LinkedIn Lead Gen & Recruiting #LinkedInLeadGeneration #LinkedInProspecting #LinkedInRecruiting #LinkedInOutreach #LinkedInNetworking #LinkedInResearch #TalentSourcing #RecruitingSupport #RecruitingPartner #ExecutiveRecruiting #CandidateSourcing #JobCandidateSourcing #TopTalent #HRLeads #HiringSolutions #RecruitmentSupport #RecruitmentLeads #RecruitmentFirms #TalentAcquisition #LinkedInGrowth #LinkedInSalesNavigator 📊 Data Research & CRM Solutions #CRMReadyData #CRMContacts #HubSpotData #SalesforceData #ZohoCRMData #PipedriveData #CleanCRMData #DataSolutions #DataResearch #BusinessResearch #MarketResearch #CompanyResearch #IndustryResearch #CompetitorResearch #FundingResearch #CrunchbaseResearch #StartupResearch #InvestorResearch #BusinessInsights #DataSupport #DataEntry #OnlineResearch #WebResearch #AccurateResearch #DataManagement #DataCleaning #DataAnalytics #ResearchServices #BusinessAnalysis #DataMining #DatabaseBuilding #ContactDatabase 🛒 Industry-Specific Lead Generation #EcommerceLeadGeneration #EcommerceBusiness #EcommerceGrowth #RetailLeads #B2CLeads #D2CLeads #WholesaleLeads #DistributorLeads #BuyerLeads #SaaSLeads #SaaSSales #SaaSMarketing #StartupLeads #StartupGrowth #TechLeads #ITLeads #SoftwareLeads #DigitalAgencyLeads #MarketingAgencies #AgencyLeads #RecruitmentLeads #FinancialLeads #AccountingLeads #FinanceLeads #ProfessionalServicesLeads #Healt

I work with founders, consultants, and small teams who are doing too much themselves and need someone they can trust to take operations, systems, and execution off their plate. My role is simple. I help you run your business better. I have supported CEOs and leadership teams across executive support, operations, and process design. I most recently managed delivery operations for 35+ executive support accounts while leading a team of 50+ EAs, improving efficiency by 25% and contributing to over $1M in annual revenue. If you are scaling a business or trying to get out of day to day chaos, I can support you with: Executive support that goes beyond calendar and inbox management Operations management and workflow optimization CRM setup and management (GoHighLevel, HubSpot, Pipedrive) Automation using Zapier, Make, and AI tools Project and task management (ClickUp, Asana, Monday) Client onboarding and delivery systems SOP creation and process documentation I do not just execute tasks. I think in systems. That means I look at how things are currently done, identify bottlenecks, and build simple, scalable solutions so your business can run smoothly without constant involvement from you. Tools I work with regularly include GoHighLevel, HubSpot, ClickUp, Zapier, Make, Slack, Zendesk, Front, Google Workspace, and Microsoft 365. If you are looking for someone who can operate as a true right hand, bring structure, and move things forward without constant supervision, we will work well together.

I’m a dedicated Lead Generation & Outreach Specialist with 5+ years of hands-on experience helping agencies and individual professionals worldwide grow their pipeline, increase bookings, and win projects. I combine strong research, tools mastery, and proactive outreach to deliver qualified leads and efficient bidding support. I’ll 𝗼𝗽𝘁𝗶𝗺𝗶𝘇𝗲 𝘆𝗼𝘂𝗿 𝗽𝗿𝗼𝗳𝗶𝗹𝗲 with strategic content and targeted keywords to boost visibility, 𝗮𝘁𝘁𝗿𝗮𝗰𝘁 𝗺𝗼𝗿𝗲 𝗰𝗹𝗶𝗲𝗻𝘁𝘀, and 𝗶𝗻𝗰𝗿𝗲𝗮𝘀𝗲 𝘆𝗼𝘂𝗿 𝗽𝗿𝗼𝗷𝗲𝗰𝘁 𝘄𝗶𝗻𝘀. After optimization, I’ll find the 𝗺𝗼𝘀𝘁 𝗿𝗲𝗹𝗲𝘃𝗮𝗻𝘁 𝗮𝗻𝗱 𝗵𝗶𝗴𝗵-𝗽𝗮𝘆𝗶𝗻𝗴 𝗷𝗼𝗯𝘀 using advanced filters and set up 𝗿𝗲𝗮𝗹-𝘁𝗶𝗺𝗲 𝗮𝗹𝗲𝗿𝘁𝘀 to ensure no 𝗴𝗿𝗲𝗮𝘁 𝗼𝗽𝗽𝗼𝗿𝘁𝘂𝗻𝗶𝘁𝘆 is missed. I’ll submit tailored proposals 𝗮𝘀 𝘀𝗼𝗼𝗻 𝗮𝘀 𝗷𝗼𝗯𝘀 𝗮𝗽𝗽𝗲𝗮𝗿, giving you a 𝗰𝗼𝗺𝗽𝗲𝘁𝗶𝘁𝗶𝘃𝗲 𝗮𝗱𝘃𝗮𝗻𝘁𝗮𝗴𝗲 𝗯𝗲𝗳𝗼𝗿𝗲 𝗼𝘁𝗵𝗲𝗿𝘀 𝗲𝘃𝗲𝗻 𝗮𝗽𝗽𝗹𝘆. Here’s what I bring to the table: ✅ 𝐔𝐩𝐰𝐨𝐫𝐤 𝐏𝐫𝐨𝐩𝐨𝐬𝐚𝐥 𝐑𝐞𝐬𝐞𝐚𝐫𝐜𝐡 & 𝐖𝐫𝐢𝐭𝐢𝐧𝐠 𝐒𝐮𝐩𝐩𝐨𝐫𝐭 I assist agencies and freelancers by researching relevant job postings, drafting tailored proposals, and optimizing profiles to improve response rates and win more projects. ✅ 𝐁𝟐𝐁 𝐋𝐢𝐬𝐭 𝐁𝐮𝐢𝐥𝐝𝐢𝐧𝐠 & 𝐏𝐫𝐨𝐬𝐩𝐞𝐜𝐭 𝐑𝐞𝐬𝐞𝐚𝐫𝐜h Targeted lead generation, contact discovery, and data verification using compliant research methods and trusted tools. ✅ 𝗟𝗶𝗻𝗸𝗲𝗱𝗜𝗻 𝗟𝗲𝗮𝗱 𝗚𝗲𝗻𝗲𝗿𝗮𝘁𝗶𝗼𝗻 & 𝗦𝗮𝗹𝗲𝘀 𝗡𝗮𝘃𝗶𝗴𝗮𝘁𝗼𝗿 : I use LinkedIn + Sales Navigator to identify decision-makers, build targeted segments, connect, and engage. ✅ 𝗘𝗺𝗮𝗶𝗹 𝗢𝘂𝘁𝗿𝗲𝗮𝗰𝗵 & 𝗖𝗮𝗺𝗽𝗮𝗶𝗴𝗻𝘀 : I craft and execute cold email campaigns to turn prospects into engaged leads. ✅ 𝗔𝗽𝗽𝗼𝗶𝗻𝘁𝗺𝗲𝗻𝘁 𝗦𝗲𝘁𝘁𝗶𝗻𝗴 : I manage scheduling and follow-ups to move leads from interest to booked calls or demos. ✅ 𝗗𝗮𝘁𝗮 𝗘𝗻𝘁𝗿𝘆 & 𝗖𝗥𝗠 𝗠𝗮𝗻𝗮𝗴𝗲𝗺𝗲𝗻𝘁 : I ensure the data is clean, structured, and uploaded into CRMs (e.g., HubSpot, Pipedrive, Zoho) or spreadsheets so you can track performance and scale. Why work with me? I treat your pipeline as a project: clear milestones, transparent communication, and performance tracking. I’m proactive and resource-driven: I dig deep to uncover hidden opportunities and tailor my approach to what converts. I deliver value: whether you need “just one strong lead” or “a full month of outreach and Upwork bidding support”, I adapt to your goal and budget. I care about results: beyond just data, my focus is on sending you leads who are ready to engage and helping you win contracts on Upwork and beyond.

Customer Success Manager & Account Manager helping SaaS and B2B companies onboard clients smoothly, prevent churn, and protect revenue using HubSpot, ClickUp, and a people-first approach. Here's something most businesses don't realize until it's too late: your clients didn't sign up for your product. They signed up for a result- a goal, a transformation, a problem solved. When their goals never get translated into real business outcomes, they don't renew out of loyalty. They leave out of indifference. That's the gap I close. I'm a Customer Success Manager and Account Manager who takes what clients came for, their goals, their growth, their version of success, and builds a clear, trackable path to get them there. From the first onboarding call to the renewal conversation, I make sure every customer can see the value they're getting, feel the progress they're making, and have a reason to stay that goes beyond inertia. When you hire me, here's what changes for your business: ● New clients get activated with intention, not just walked through a checklist. ● At-risk accounts get flagged and recovered before they reach your cancellation queue. ● Your CRM stays clean, your check-ins happen on schedule, and your clients that you worked hard to win, actually stick around long enough to become your best advocates. I've built a 30-day churn recovery strategy for an enterprise SaaS account on the verge of silent cancellation, diagnosing root causes, rebuilding stakeholder relationships, and designing HubSpot workflows to make sure it never happens again. I've mapped trust recovery plans for a healthcare client after a billing crisis, built AI-powered churn early warning systems for 50-account portfolios, and designed 12-week renewal frameworks with RICE-scored prioritization for fintech clients. The full case studies are in my portfolio but the short version is this: I've done the work and I know what good looks like. Services I offer ● Customer onboarding design & management: I build structured onboarding flows that activate new clients fast, reduce time-to-value, and set the tone for long-term success. ● Churn prevention & account health monitoring: I track usage signals, NPS, and engagement patterns to catch at-risk accounts early and intervene before the client even considers leaving. ● CRM setup & management: I build and maintain CRM systems that give you real-time visibility across your entire customer base. ● Client check-ins, QBRs & renewal conversations: I run structured check-in calls and executive business reviews that strengthen relationships, surface blockers, and create clear paths to renewal. ● Customer journey mapping & lifecycle strategy: I map the full client journey from onboarding to expansion, identifying every gap where customers could disengage, and closing it. ● High-touch customer support & escalation management: I provide white-glove, relationship-first support across email, chat, Slack, and Zoom; async or live; making sure every client feels genuinely heard. When things escalate, I step in with calm, structured conflict resolution that retains the relationship and protects your reputation. ● Email & chat-based client communication: I manage client communication across email, Slack, and online chat with speed, warmth, and the kind of communication etiquette that makes clients feel genuinely cared for. ● SOP documentation & workflow automation: I document repeatable processes and build HubSpot workflows that make sure no signal, complaint, or champion departure ever slips through the cracks again. Tools I work with HubSpot · Freshdesk · Zendesk · Intercom · Apollo · ClickUp · Asana · Trello · Slack · Zoom · Loom · Google Workspace · Calendly · Google Sheets · Tableau · Zapier · Claude · ChatGPT · Gemini · Lovable · Canva I work best with SaaS companies, B2B businesses, digital agencies, coaching businesses, and founders who know that keeping a client is worth more than winning a new one, and want someone who treats that truth like a daily operating principle. My BSc in Psychology means empathy isn't a soft skill for me, it's a lens. I'm proactive by nature, detail-oriented by habit, and I close every loop without needing to be reminded. I'm self-managed and I communicate clearly at every stage so you're never wondering where things stand. If you've read this far, you already know whether I'm the right fit. Your clients deserve someone who shows up for them the way you show up for your business and that's exactly what I bring. Send me a message or invite me to your job, and let's talk about what great customer success looks like for your team.

"Helping founders stay focused while projects, people, and processes stay on track." Most businesses don't struggle because people aren't working hard enough. They struggle because communication breaks down, tasks get lost, deadlines slip, and founders become the bottleneck. That's where I come in. I help founders, startups, and growing teams bring structure to their operations, manage projects efficiently, and ensure work moves from idea to execution without things falling through the cracks. My role often sits at the intersection of operations, project management, customer support, and technology. I translate vision into action, coordinate teams, track deliverables, and build systems that improve accountability and productivity. As a Digital Project Manager and Workflow Specialist, I can help with: • Project planning, execution, and team coordination • Trello, ClickUp, Notion, Asana, and Jira management • SOP creation and process documentation • Task delegation and progress tracking • Team communication and stakeholder updates • Workflow optimization and operational support • Meeting coordination, agendas, and follow ups • CRM management and reporting Beyond project management, I provide high level executive assistance to help business owners reclaim their time and focus on growth. Executive Support Services: • Calendar and inbox management • Customer and client communication • Data management and research • Appointment scheduling and follow ups • Administrative support • Travel planning and coordination • Document creation and organization What makes me different is my technical background. With a BSc in Computer Science and hands on experience in Cloud Computing and DevOps, I understand both business operations and technology. This allows me to work effectively with technical teams, understand software development workflows, troubleshoot issues, and communicate complex ideas in a way that makes sense to both technical and non technical stakeholders. I don't simply complete tasks. I build systems, improve processes, solve problems proactively, and help teams operate more efficiently. If you're looking for someone who can manage projects, streamline operations, support leadership, and bring order to growing businesses, I'd love to discuss how I can help.

🚀 𝐋𝐢𝐧𝐤𝐞𝐝𝐈𝐧 & 𝐄𝐦𝐚𝐢𝐥 𝐎𝐮𝐭𝐫𝐞𝐚𝐜𝐡 𝐓𝐡𝐚𝐭 𝐅𝐢𝐥𝐥𝐬 𝐘𝐨𝐮𝐫 𝐒𝐚𝐥𝐞𝐬 𝐏𝐢𝐩𝐞𝐥𝐢𝐧𝐞 Most outreach efforts fail because they’re too generic, too aggressive, or simply inconsistent. I help 𝗯𝘂𝘀𝗶𝗻𝗲𝘀𝘀𝗲𝘀, 𝗮𝗴𝗲𝗻𝗰𝗶𝗲𝘀, 𝗮𝗻𝗱 𝘀𝗮𝗹𝗲𝘀 𝘁𝗲𝗮𝗺𝘀 build scalable, high-impact LinkedIn and email prospecting systems that generate 𝗾𝘂𝗮𝗹𝗶𝗳𝗶𝗲𝗱 𝗹𝗲𝗮𝗱𝘀, 𝗺𝗲𝗮𝗻𝗶𝗻𝗴𝗳𝘂𝗹 𝗰𝗼𝗻𝘃𝗲𝗿𝘀𝗮𝘁𝗶𝗼𝗻𝘀, 𝗮𝗻𝗱 𝗯𝗼𝗼𝗸𝗲𝗱 𝘀𝗮𝗹𝗲𝘀 𝗺𝗲𝗲𝘁𝗶𝗻𝗴𝘀. With a mix of 𝘁𝗮𝗿𝗴𝗲𝘁𝗲𝗱 𝗼𝘂𝘁𝗿𝗲𝗮𝗰𝗵, 𝗮𝘂𝘁𝗼𝗺𝗮𝘁𝗶𝗼𝗻, 𝗮𝗻𝗱 𝘀𝘁𝗿𝗮𝘁𝗲𝗴𝗶𝗰 𝗲𝗻𝗴𝗮𝗴𝗲𝗺𝗲𝗻𝘁, I ensure your LinkedIn and email campaigns get real responses from the 𝗿𝗶𝗴𝗵𝘁 𝗽𝗲𝗼𝗽𝗹𝗲—𝘄𝗶𝘁𝗵𝗼𝘂𝘁 𝘀𝗽𝗮𝗺𝗺𝗶𝗻𝗴. 📌 𝐇𝐨𝐰 𝐈 𝐇𝐞𝐥𝐩 𝐘𝐨𝐮 𝐆𝐞𝐧𝐞𝐫𝐚𝐭𝐞 𝐌𝐨𝐫𝐞 𝐋𝐞𝐚𝐝𝐬 & 𝐒𝐚𝐥𝐞𝐬: ✅ 𝗟𝗶𝗻𝗸𝗲𝗱𝗜𝗻 𝗢𝘂𝘁𝗿𝗲𝗮𝗰𝗵 & 𝗣𝗿𝗼𝘀𝗽𝗲𝗰𝘁𝗶𝗻𝗴 – Run highly personalized LinkedIn outreach campaigns that connect with CEOs, founders, and decision-makers using Sales Navigator, Apollo.io & Crunchbase. ✅ 𝗔𝘂𝘁𝗼𝗺𝗮𝘁𝗲𝗱 𝗟𝗶𝗻𝗸𝗲𝗱𝗜𝗻 𝗢𝘂𝘁𝗿𝗲𝗮𝗰𝗵 & 𝗟𝗲𝗮𝗱 𝗚𝗲𝗻𝗲𝗿𝗮𝘁𝗶𝗼𝗻 – Scale outreach safely and effectively with tools like Expandi, Dripify & HeyReach, ensuring compliance with LinkedIn’s policies. ✅ 𝗖𝗼𝗹𝗱 𝗘𝗺𝗮𝗶𝗹 𝗢𝘂𝘁𝗿𝗲𝗮𝗰𝗵 𝗧𝗵𝗮𝘁 𝗚𝗲𝘁𝘀 𝗥𝗲𝘀𝗽𝗼𝗻𝘀𝗲𝘀 – Create high-converting email sequences backed by data using Mailshake, Lemlist & Instantly. ✅ 𝗟𝗶𝗻𝗸𝗲𝗱𝗜𝗻 𝗣𝗿𝗼𝗳𝗶𝗹𝗲 𝗢𝗽𝘁𝗶𝗺𝗶𝘇𝗮𝘁𝗶𝗼𝗻 𝗳𝗼𝗿 𝗢𝘂𝘁𝗿𝗲𝗮𝗰𝗵 𝗦𝘂𝗰𝗰𝗲𝘀𝘀 – Make your profile a lead generation asset that attracts inbound connections and boosts outreach conversion rates. ✅ 𝗘𝗻𝗱-𝘁𝗼-𝗘𝗻𝗱 𝗟𝗲𝗮𝗱 𝗧𝗿𝗮𝗰𝗸𝗶𝗻𝗴 & 𝗖𝗥𝗠 𝗜𝗻𝘁𝗲𝗴𝗿𝗮𝘁𝗶𝗼𝗻 – Manage, track, and nurture leads effortlessly with HubSpot, Pipedrive & Airtable. 🔍 𝐌𝐲 𝐀𝐩𝐩𝐫𝐨𝐚𝐜𝐡: 𝐇𝐨𝐰 𝐈 𝐃𝐞𝐥𝐢𝐯𝐞𝐫 𝐑𝐞𝐚𝐥 𝐑𝐞𝐬𝐮𝐥𝐭𝐬: 📌 Finding the Right Prospects – I don’t just pull random lists. I identify and connect you with decision-makers who have buying intent, ensuring you talk to the right people. 📌 Personalized & Engaging Messaging – Cold outreach works when it feels like a conversation, not a sales pitch. I create thoughtful, strategic messaging sequences that increase response rates. 📌 Safe & Scalable LinkedIn Automation – I run multi-step outreach campaigns that keep your LinkedIn engagement active while avoiding flags and restrictions. 📌 Cold Emails That Land in Inboxes (Not Spam) – I verify and clean every email list with Hunter.io, ZeroBounce & Snov.io, ensuring higher open rates and better deliverability. 📌 Tracking, Analytics & CRM Integration – Every campaign is optimized with A/B testing, analytics, and lead tracking so you can measure what works and refine your strategy. 💡 𝐖𝐡𝐲 𝐂𝐥𝐢𝐞𝐧𝐭𝐬 𝐂𝐡𝐨𝐨𝐬𝐞 𝐌𝐞 𝐎𝐯𝐞𝐫 𝐎𝐭𝐡𝐞𝐫𝐬: ✔ No Spam, Just Smart Targeting – I don’t believe in blasting messages. Every campaign is strategic, personalized, and designed to drive engagement. ✔ Proven Success in B2B Lead Generation – My clients have secured 5-6 figure deals using my LinkedIn & email outreach strategies. ✔ Automation Without Losing the Human Touch – I make sure every message feels personal and real, even when scaled. ✔ A Systematic, Data-Driven Approach – I use analytics, A/B testing, and CRM tracking to continuously refine outreach strategies for better results. 🚀 𝐖𝐡𝐨 𝐈 𝐖𝐨𝐫𝐤 𝐖𝐢𝐭𝐡: 🔹 Founders & CEOs looking to generate high-value leads and grow their network 🔹 Agencies & Consultants wanting to scale their outbound sales efforts 🔹 Recruitment Firms & HR Leaders looking to connect with top-tier talent 🔹 Tech, SaaS & Service-Based Businesses aiming for consistent growth through outbound strategies 📩 Let’s build an outreach system that works while you focus on closing deals. Ready to scale? Let’s talk!

Hi, Julienne here! I’m a driven and results-oriented professional with strong communication skills and a solid background in customer service and lead generation. I have hands-on experience as an appointment setter for B2B, e-commerce, and real estate campaigns, as well as a customer service representative for Target.com. I’m confident in my ability to support teams, deliver excellent service, and contribute to achieving business goals. As a fast learner, I continuously improve my skills and take pride in performing at a high level in every role I take on. I’d love the opportunity to bring value to your team! Tools: Salesforce Citrix Notion Canva Avaya Genysis Readymode Nextiva Pipedrive Vcita Calltools