Tired of wrong leads, outdated data, low email replies, and wasted time on LinkedIn or Apollo? I help businesses solve these problems with accurate B2B lead generation, verified data, targeted LinkedIn outreach, cold email setup, and CRM management. My goal is to deliver qualified leads that can turn into real sales and help grow your business. I specialise in delivering high-quality B2B lead generation, Lead Generation Analysis, precise data entry, and reliable virtual assistant support to help businesses scale efficiently and increase revenue. My focus is on providing accurate, verified, and conversion-ready data, while managing essential backend operations so you can focus on closing deals. With proven expertise in LinkedIn Sales Navigator, Apollo io, cold email outreach, CRM setup, and administrative support, I help businesses identify key decision-makers, build targeted prospect lists, and create structured systems for consistent and scalable growth. Proven Track Record: $10K+ Total Earnings 34+ Completed Jobs 3000+ Hours Worked 100% Job Success Score Top Rated Freelancer What I can do for you: B2B Lead Generation & Prospect List Building, Lead Generation Analysis LinkedIn Sales Navigator Prospecting, Lead Generation Analysis Apollo io Data Extraction & Email Verification, Lead Generation Analysis Decision-Maker Research (CEO, Founder, CMO, etc.) Data Entry (Excel, Google Sheets, Notion) Virtual Assistant Support (Admin Tasks, Research) Cold Email Campaign Setup (Instantly, Lemlist, Mailchimp) CRM Setup & Management (HubSpot, Zoho, Pipedrive, GoHighLevel) Data Cleaning, Lead Qualification & List Building, Lead Generation Analysis I focus on quality over quantity, ensuring every lead is relevant, verified, and ready for outreach. I also help build scalable workflows and automation systems to improve efficiency and long-term results. If you're looking for a reliable expert to handle lead generation, Lead Generation Analysis, data entry, VA tasks, or CRM systems, I’m ready to deliver. Send me a message and let’s build your next growth pipeline. 𝗬𝗼𝘂 𝗰𝗮𝗻 𝗳𝗶𝗻𝗱 𝗺𝗲 𝘂𝘀𝗶𝗻𝗴: Lead Generation Analysis, Lead Generation, B2B Leads, B2C Leads, Prospect List Building, Apollo-io Expert, Lead Generation Analysis, LinkedIn Lead Generation, LinkedIn Sales Navigator, Email List Building, Verified Email List, Decision Maker List, Cold Email Outreach, Email Campaign Setup, Lead Research, Contact List Building, Data Mining, Data Extraction, CRM Management, HubSpot, Zoho, Pipedrive, GoHighLevel CRM, Email Verification, Lead Qualification, Sales Prospecting, Appointment Setting, Pipeline Building, Outreach Automation, Instantly ai, Lemlist, Hunter io, NeverBounce, Snov io, Deliverability Optimization, Domain Warmup, SaaS Leads, Agency Leads, Real Estate Leads, eCommerce Leads, Startup Leads, IT Leads, Marketing Leads, Admin Support, Virtual Assistant, Data Entry, Spreadsheet Management, Prospect Research, Targeted Leads, High-Intent Leads, Conversion Optimization, Sales Pipeline, Demand Generation, Lead Nurturing, Automated Outreach, CRM Setup, Campaign Management, Data-Driven Strategy, Business Growth, Revenue Optimization. Lead Generation, B2B Lead Generation, B2C Lead Generation, Lead Generation Expert, Lead Generation Specialist, Prospecting, Sales Prospecting, Email List Building, Contact List Building, Prospect List Building, Data Mining, Data Extraction, Apollo io, Apollo io Expert, LinkedIn Lead Generation, LinkedIn Prospecting, LinkedIn Sales Navigator, Email Outreach, Cold Email, Cold Email Campaign, Email Campaign Setup, Email Marketing, SMS Outreach, Lead Research, Market Research, CRM, CRM Management, CRM Setup, Pipeline Management, Appointment Setting, Outreach Automation, Sales Pipeline, Lead Qualification, Lead Nurturing, Campaign Setup, Automation, Business Growth, Sales Growth, Conversion Optimization, Revenue Growth, Virtual Assistant, Admin Support, Data Entry, Spreadsheet Management, Google Sheets, Excel, Notion, HubSpot, Zoho, Pipedrive, GoHighLevel CRM, Instantly ai, Lemlist, Hunter io, NeverBounce, Snov io, Deliverability, Domain Warmup, SaaS, Agency, Startup, eCommerce, Real Estate, IT Services, Marketing Agency, Consultant, Coach, Business Development, Targeted Leads, High-Intent Leads, Verified Leads, Accurate Data, Decision Makers, C-Level Contacts, Founder List, CEO List, Marketing Directors. B2B Prospecting, B2C Prospecting, Lead List Building.

Greetings all Respected Clients, I’m Muhammad Anees Ul Haq, A committed full-time freelancer with 6+ years of experience in Lead Generation, Prospect Research, B2B Data Building, Email Verification, LinkedIn Outreach, and sourcing accurate contact information for companies and decision-makers. ⭐ Why Work With Me? ⭐ ✅ Client-Centered Approach: I prioritize long-term relationships and focus on delivering genuine results that matter. ✅ Beyond the Expected: I always aim to exceed expectations—not just complete tasks. ✅ Smooth Communication: You’ll always get quick responses and clear updates throughout the project. ✅ Analytical Problem Solver: I anticipate challenges early and provide effective solutions. ✅ Professional & Respectful: I treat every project with care, respect, and complete commitment. 🏆 Client Feedback 🏆 ⭐⭐⭐⭐⭐ “Muhammad consistently delivers high-quality work ahead of deadlines. Excellent attention to detail—highly recommended!” – Lorenzo DI Roio ⭐⭐⭐⭐⭐ “Fast, professional, and extremely reliable. I’ll continue hiring her for future projects.” – Ivan Green ⭐⭐⭐⭐⭐ “Accurate, organized, and client-focused—Muhammad always ensures the output matches exactly what we need.” – Pedro Santos 📌 Services I Provide Targeted & Verified Leads (B2B/B2C) Prospect Research & List Building LinkedIn Lead Sourcing & Outreach Support Email & Contact List Creation CRM Data Updating Market Research & Company Profiling Data Mining, Data Entry & Web Research Virtual Assistant & Administrative Support File Formatting, Cleanup & Conversion I’m available 50+ hours per week and fully committed to supporting your business growth efficiently. 💡 Skills & Competencies ✔ Lead & Contact Research using Excel / Google Sheets ✔ CRM Management (HubSpot, Zoho, Pipedrive) ✔ LinkedIn Prospecting & Company Mapping ✔ Email List Building & Validation ✔ Social Media & Industry-Specific Lead Generation ✔ Real Estate, SaaS, E-commerce & Startup Leads ✔ Data Entry, Admin Support & Document Handling 🛠 Tools & Platforms I Work With Lead Generation & Research: LinkedIn Sales Navigator Apollo.io Crunchbase Lusha Skrapp.io Email Verification: Hunter NeverBounce ZeroBounce Snov.io Dropcontact Bouncer Data Tools: Google Workspace Microsoft Excel Notion Airtable CRM platforms (HubSpot, Zoho, Pipedrive) I continuously upgrade my tools and techniques to deliver the most accurate and updated data possible. Ready to Scale Your Business? Hire me and free up your time—while I handle research, list building, and data tasks with precision and dedication. Excited to collaborate with you! Best regards, Muhammad Anees

𝗧𝗶𝗿𝗲𝗱 𝗼𝗳 𝗵𝗶𝗿𝗶𝗻𝗴 𝗰𝗼𝗹𝗱 𝗰𝗮𝗹𝗹𝗲𝗿𝘀 𝘄𝗵𝗼 𝗷𝘂𝘀𝘁 𝗿𝗲𝗮𝗱 𝘀𝗰𝗿𝗶𝗽𝘁𝘀 𝗮𝗻𝗱 𝗹𝗲𝗮𝘃𝗲 𝘃𝗼𝗶𝗰𝗲𝗺𝗮𝗶𝗹𝘀 𝗻𝗼 𝗼𝗻𝗲 𝗿𝗲𝘁𝘂𝗿𝗻𝘀? 𝗜 𝗳𝗶𝘅 𝘁𝗵𝗮𝘁. Cold calling isn’t about reading lines, it’s about earning attention in the first 10 seconds, handling objections with confidence, and converting conversations into booked meetings. As a full-time Sales Development Representative (SDR), I specialize in appointment setting, cold outreach, lead qualification, and CRM follow-ups across the US, UK, Canadian, and European markets. 🧩 𝗪𝗵𝗮𝘁 𝗜 𝗕𝗿𝗶𝗻𝗴 𝘁𝗼 𝗬𝗼𝘂𝗿 𝗧𝗲𝗮𝗺: ✔️ Cold Calling & Lead Generation. ✔️ Appointment Setting ✔️ CRM Management ✔️ Call Handling & Objection Management ✔️ Script Adaptation & Voicemail Strategy 🛠️ 𝗧𝗼𝗼𝗹𝘀 & 𝗣𝗹𝗮𝘁𝗳𝗼𝗿𝗺𝘀: 𝗗𝗶𝗮𝗹𝗲𝗿𝘀: Mojo Dialer, CallTools, JustCall, Aircall, VICIdial, Kixie 𝗖𝗥𝗠𝘀: GoHighLevel, HubSpot, Zoho, Pipedrive, Podio, REsimpli 𝗣𝗵𝗼𝗻𝗲 𝗦𝘆𝘀𝘁𝗲𝗺𝘀 & 𝗧𝗼𝗼𝗹𝘀: RingCentral, CloudTalk, Grasshopper 𝗪𝗼𝗿𝗸𝗳𝗹𝗼𝘄 𝗔𝗽𝗽𝘀: Slack, Trello, Notion, Google Workspace 💼 𝗜 𝗖𝗼𝘃𝗲𝗿: 🔹 Real estate ISA / cold calling 🔹 B2B & B2C lead generation 🔹 CRM lead follow-up 🔹 Real estate wholesaling & FSBO campaigns 🔹 Life/health insurance appointment setting 🔹 SaaS lead nurturing & demos 🔹 Solar telemarketing & prequalification 🔹 No-show reduction follow-ups 🔹 Daily reporting & call result logging 🕒 Available full-time for US, UK, Canada time zones | Fluent English | Fast learner of any script or CRM. 🎯 Open to long-term, ongoing, or short sprints with high-volume calls. 📩 If your current callers aren’t converting, it’s time for a real SDR who can. Click “𝗜𝗻𝘃𝗶𝘁𝗲 𝘁𝗼 𝗷𝗼𝗯” button or send me a 𝐦𝐞𝐬𝐬𝐚𝐠𝐞, I’m ready to start dialing. Keywords: Cold calling, appointment setting, SDR, sales development, inside sales, phone sales, remote sales, outbound sales, inbound sales, high ticket closer, real estate ISA, real estate cold calling, insurance sales, solar appointment setting, B2B sales, B2C marketing, SaaS sales, lead nurturing, FSBO calls, lead generation, lead qualification, sales pipeline, appointment booking, CRM follow-up, lead conversion, no-show reduction, sales cadence, GoHighLevel, HubSpot CRM, Zoho CRM, Pipedrive, Podio, REsimpli, Mojo Dialer, CallTools, JustCall, Aircall, RingCentral, Kixie, VICIdial, CloudTalk, objection handling, script writing, CRM management, call disposition, voicemail drop, sales reporting, follow-up strategy, sales consultant

Why Choose Me? ✔️ Strong communicator ✔️ Organized and efficient ✔️ Deadline driven ✔️ Critical thinker ✔️ High standards ✔️ Positive can-do attitude I am seasoned professional in operations and project coordination. My objective is to provide quality and reliable service contributing to the success of a brand as a whole. I enjoy building systems and processes that help organisations reach their full potential and assisting clients work efficiently and effectively. With extensive experience using various tools, I’ve managed projects from start to finish, tightening up operations and boosting team collaboration. I’m organized, efficient, and always looking for ways to tackle challenges with smart solutions. Tool Stack: Constant Contact, Active Campaign, Pipedrive, Airtable, ClickUp, Notion, Slack, Loom, Calendly, Canva, Zoom, Miro, Asana, GHL, Dubsado, Trello, Hubspot, Quickbooks, Melio, Social Media Applications, Realm, Weebly, Accelo, Monday, LastPass, Dashlane, DropBox, Gsuite, Microsoft office 360 etc. I am excited and looking forward to working with you soon.

Hi, I’m Rehme. I help business owners and teams stay organized and on track by handling daily operations and administrative tasks with structure and consistency. With 8 years of corporate experience, I support both operational workflows and day-to-day executive tasks, ensuring work is completed properly, information stays organized, and nothing is missed. My focus is on reliable execution, accuracy, and follow-through, so your business can run smoothly without unnecessary complexity. How I support your business 1. Operations Assistant : - Maintain workflows and task tracking using Notion, ClickUp, or Asana - Follow existing SOPs to ensure consistent execution - Monitor tasks and ensure nothing falls behind 2. Administrative & Data Support - Organize and maintain records, files, and operational data - Ensure information is accurate, structured, and up to date - Support internal tracking and documentation 3. Document Handling - Assist with contracts and documents using DocuSign or ZipForm - Ensure all steps are completed and properly organized 4. Executive Assistance - Calendar management and scheduling - Email handling and follow-ups - Meeting coordination and general administrative support - Travel coordination (if needed) ✔ Tools - Project & Task Management : Notion, ClickUp, Asana - Data & Administrative Tools :Google Sheets, Microsoft Excel, Google Docs, Google Drive - CRM & Database (Basic Use) : Pipedrive, HubSpot - Document & Real Estate Tools : DocuSign, Signable, DPS, GoCardless, ZipForm, Rentec Direct, Flexmls PDF Editing Tools (Adobe or similar) - Communication & Scheduling : Gmail / Outlook, Slack, Microsoft Teams, Zoom, Google Calendar - Outreach & Supporting Tools : LinkedIn, Canva (basic) ✔ Work Style - Structured and detail-oriented - Reliable and consistent - Clear and professional communication - Focused on accuracy and follow-through I’m here to support your operations so you can stay focused on growing your business. Happy to connect 😊

Struggling with low conversion rates? I will 𝗔𝘂𝘁𝗼𝗺𝗮𝘁𝗲 𝘆𝗼𝘂𝗿 𝘀𝗮𝗹𝗲𝘀 & 𝗺𝗮𝗿𝗸𝗲𝘁𝗶𝗻𝗴 with n8n, Zapier, and GPT-5 with smart AI integrations to 𝗶𝗻𝗰𝗿𝗲𝗮𝘀𝗲 𝗰𝗼𝗻𝘃𝗲𝗿𝘀𝗶𝗼𝗻𝘀 by 28% I design measurable, end-to-end Marketing Automation and CRM 𝗔𝘂𝘁𝗼𝗺𝗮𝘁𝗶𝗼𝗻 𝘀𝘆𝘀𝘁𝗲𝗺𝘀 (HubSpot, GoHighLevel, ActiveCampaign, Klaviyo, Zapier, n8n, Make, OpenAI) that capture, qualify, and convert leads automatically so your business scales without adding headcount. I’m Ash — a results-driven Marketing 𝗔𝘂𝘁𝗼𝗺𝗮𝘁𝗶𝗼𝗻 𝗦𝗽𝗲𝗰𝗶𝗮𝗹𝗶𝘀𝘁 & AI Sales Marketing Manager with 5+ years delivering CRM architectures, lead-nurture funnels, and GPT-powered workflows for startups, agencies, ecommerce brands, coaches, and B2B SaaS companies. I combine strategy, engineering, and hands-on builds so your automations run reliably and deliver measurable ROI. 𝗪𝗵𝗮𝘁 𝗜 𝗱𝗼 (𝗵𝗶𝗴𝗵-𝗶𝗺𝗽𝗮𝗰𝘁, 𝗦𝗘𝗢-𝗳𝗼𝗰𝘂𝘀𝗲𝗱) Marketing Automation Strategy — Funnel mapping, customer journey, and lead scoring. CRM Architecture — Data modeling, pipeline design, and lead hygiene. Email & SMS Automation — Welcome series, nurture flows, and deliverability tuning. No-code & Code Integrations — Zapier, Make, n8n, Pabbly, webhooks, and custom APIs. AI-Powered Workflows — OpenAI / custom LLM flows for auto-replies and personalization. Lead Capture & Handoff — Reliable scoring, routing, and calendar automation. E-commerce & SaaS Automations — Order flows, subscription triggers, and trial-to-paid funnels. Monitoring & Documentation — Runbooks, flow diagrams, and team onboarding. 𝗖𝗹𝗶𝗲𝗻𝘁 𝗢𝘂𝘁𝗰𝗼𝗺𝗲𝘀 Faster lead response and higher booking/conversion rates. Reduction in manual data entry—teams reclaim productive hours. Predictable, documented sales handoffs and executive dashboards. Scalable, AI-assisted outreach and personalization at volume. 𝗠𝘆 𝟱-𝗦𝘁𝗲𝗽 𝗗𝗲𝗹𝗶𝘃𝗲𝗿𝘆 𝗣𝗿𝗼𝗰𝗲𝘀𝘀 Discovery & Audit — Technical audit and leakage map. Strategy & Design — Funnel blueprint and KPI matrix. Build & Integrate — CRM architecture and automation flows. Test & QA — Staged rollout and error handling. Handoff & Optimize — Documentation and training. 𝗧𝗼𝗼𝗹𝘀 & 𝗦𝘁𝗮𝗰𝗸 HubSpot • GoHighLevel • ActiveCampaign • Klaviyo • Zapier • n8n • Make • Pabbly • Airtable • Notion • ClickUp • Shopify • WooCommerce • Stripe • Salesforce • Pipedrive • OpenAI 𝗜𝗻𝗱𝘂𝘀𝘁𝗿𝗶𝗲𝘀 𝗜 𝗦𝗲𝗿𝘃𝗲 SaaS & technology startups Digital agencies Ecommerce (Shopify/WooCommerce) Coaches & course creators Real estate & professional services 𝗪𝗵𝘆 𝗛𝗶𝗿𝗲 𝗠𝗲 Strategy + Delivery: No finger-pointing between strategy and engineering. Enterprise Reliability: Built-in error handling and rollback plans. Outcome Orientation: I align automations to revenue, not vanity metrics. 📩 Ready to convert more leads? 𝗦𝗲𝗻𝗱 𝗮 𝗺𝗲𝘀𝘀𝗮𝗴𝗲 with your current stack and your biggest pipeline leak—I’ll return a concise 3-point audit with prioritized fixes.

I’m a detail-oriented and multi-skilled professional with 2+ years of experience helping businesses stay organized, grow their pipelines, and manage data efficiently. I support startups, founders, and growing teams with data entry, lead generation, data management, virtual assistance, technical documentation, and project coordination. My goal is simple: help you save time, improve data accuracy, and streamline operations so you can focus on growing your business. Whether you need help building targeted lead lists, cleaning large datasets, documenting processes, or managing administrative tasks, I bring reliability, attention to detail, and clear communication to every project. Key Skills & Expertise 📊 Data Entry, Data Cleaning & Data Processing I provide accurate, high-volume data entry and data processing services across multiple platforms and formats. Skills include: ✔ Fast and accurate data entry (Excel, Google Sheets, CRMs, databases) ✔ Data formatting and standardization ✔ Removing duplicates and inconsistencies ✔ Data cleansing and validation ✔ Spreadsheet organization and restructuring ✔ Converting data from PDFs, images, or websites into structured datasets ✔ Data migration between systems ✔ Updating and maintaining CRM records ✔ Data enrichment and categorization I ensure your data is clean, organized, and ready for analysis or outreach. 🎯 Lead Generation & Prospect Research I specialize in building highly targeted B2B and B2C lead lists to support marketing campaigns, sales outreach, and business development. Services include: ✔ LinkedIn lead generation ✔ B2B prospect research ✔ Company research and competitor analysis ✔ Contact information sourcing (emails, phone numbers) ✔ Email verification and validation ✔ ICP-based lead sourcing ✔ Sales pipeline list building ✔ Market research and contact discovery Lead enrichment with company data (industry, size, revenue, location) Creating outreach-ready prospect lists I deliver high-quality leads that match your ideal customer profile. 🧹 Data Management & Database Organization I help businesses organize and maintain structured datasets to improve operational efficiency. Capabilities include: ✔ CRM database cleanup and management ✔ Data tagging, segmentation, and categorization ✔ Building structured data systems ✔ Spreadsheet dashboards and trackers ✔ Database updates and maintenance ✔ Data quality audits ✔ Workflow-ready data preparation 🖋 Technical Writing & Documentation As a technical writer, I help companies turn complex systems into clear, user-friendly documentation. Deliverables include: ✔ User guides and manuals ✔ SOPs (Standard Operating Procedures) ✔ Product documentation ✔ Knowledge base articles ✔ Help center documentation ✔ FAQs and troubleshooting guides ✔ Internal team documentation I focus on clarity, usability, and well-structured documentation that reduces support requests. 📁 Virtual Assistance & Administrative Support I help busy teams stay organized by managing routine tasks and operational workflows. Support includes: ✔ Calendar management ✔ Inbox and email organization ✔ Meeting scheduling ✔ Customer follow-ups ✔ File organization ✔ Research and data collection ✔ Task tracking and reporting ✔ Administrative support 📌 Project Coordination I assist teams with project coordination and task management, helping ensure deliverables stay on track. Skills include: ✔ Task tracking and progress reporting ✔ Coordinating team workflows ✔Managing project timelines ✔ Supporting Agile/Scrum teams ✔ Documentation of project processes ✔ Communication between stakeholders 🛠 Tools I Work With ✔ Data & Documentation ✔ Microsoft Excel ✔ Google Sheets ✔ Airtable ✔ Notion ✔ Microsoft Word ✔ Google Docs Lead Generation & Research ✔ LinkedIn Sales Navigator ✔ Apollo ✔ Hunter io ✔ ZoomInfo (lead research workflows) ✔ CRM Platforms ✔ HubSpot ✔ Zoho CRM ✔ Pipedrive ✔ Salesforce (data entry & updates) Communication & Project Management ✔ Slack ✔ Trello ✔ Asana ✔ ClickUp ✔ Zoom ✔ Microsoft Teams Writing & Knowledge Base Tools ✔ Confluence ✔GitBook ✔Markdown ✔ Document360 ✔ Zendesk ✔Canva (for documentation visuals) Agile & Collaboration ✔ Jira ✔ Monday com ✔ Miro AI & Automation ✔ ChatGPT ✔ Zapier ✔ Grammarly ✔ Scribe ✔ AI-assisted documentation tools 🌍 Why Clients Work With Me ✔ Detail-oriented and highly organized ✔ Strong research and data accuracy skills ✔ Reliable communication and fast turnaround ✔ Experience supporting startups and remote teams ✔ Ability to simplify complex information into clear documentation ✔ Committed to quality, confidentiality, and meeting deadlines 💬 Let’s work together! If you need help with lead generation, data entry, data cleaning, research, documentation, or administrative support, I’m ready to assist and help your business run more efficiently

🌟 Top 10% on Upwork | Top Rated Plus Contractor 👨‍💼 Over 10 Years of Experience 🕘 30,000+ Hours Logged 😊 Over 100 Satisfied Clients 🚀 Enhance Your Business with a Proven Virtual Assistant Versatile and Dynamic Support – With over 10 years of helping diverse businesses thrive, I bring energy, precision, and a strong problem-solving mindset to every project. Client Satisfaction Above All – I prioritize delivering on promises and exceeding customer expectations with exceptional service and additional support, making every interaction memorable. ------------------------------------------------------------------ 📌 PROUDLY SERVING GREAT CLIENTS SINCE 2014 ------------------------------------------------------------------ You need a Customer Service / Customer Support Specialist. But am I the right Customer Service / Customer Support Specialist for you? I have worked with high-ticket Dropshipping, Kickstarter, and Coaching businesses that earn 7 - 8 FIGURE MONTHLY INCOME. I've worked with hundreds of Shopify businesses to help with their customer satisfaction by being a logical problem-solver with the ability to multi-task. My SECRET has always being to apply active listening skills, empathy, and have strong product knowledge in offering superior customer service. Here's what makes me credible: ⚡︎ UPWORK top rated plus Contractor with 100% JSS ⚡︎ 10+ Years of Customer Service Experience in various fields ⚡︎ 5 Star Customer Service Feedbacks ⚡︎ $100k+ earnings ⚡︎ 20.000+ Upwork Hours ⚡︎ More than 100 Satisfied Clients been Served Working with me, you will ★★ NO LONGER HAVE TO WORRY★★ about, ★ Lack of communication skills, ethics, and standards. ★ Lack of attention to detail ★ Accountability ★ Data Security ★ Getting projects completed within a provided timeframe ★ The quality of work Here is the stuff I can help you with, ✅ Email Support ( Zendesk, Freshdesk, Helpscout, Georgias, Reamaze, Gmail, and Outlook) ✅ Chat Support ( Zendesk, Manychat and Help Scout) ✅ Managing Social Media Messages (Facebook, Instagram, and other platforms) ✅ Handling Pay. pal Accounts with large amount of transactions (Dispute Cases / Messages) ✅ Order Fulfilling through Dropified, Oberlo, Dsers, Shopmaster, and CSV mass fulfilling Here is How I can help you with, ✅ Providing knowledgeable answers to customer inquiries regarding the products or the services that you sell ✅ Following-up on orders and get contact with customers, shipping providers, and fulfillment centers ✅ Following-up on all customer requests to ensure the highest level of customer service in the industry ✅ Managing ongoing customer relationships utilizing our CRM tools - Gorgias, Zendesk, Freshdesk ✅ Assisting customers with after-sales service issues. ✅ Being primary contact for customer inquiries about our products and brand. ✅ Commenting on customers' inquiries on social media. ✅ Turning pre-sale inquiries into purchases ✅ Dealing with orders in the back office and liaising with logistics. Here is what some of my previous clients would like to say about me ⭐ ⭐ ⭐ ⭐ "Nir is great at what she does! She works hard and truly tries her best which is very appreciated. We will work together again soon :)" ⭐ "Fantastic work and easy to get in touch with. Is a great asset to my team" ⭐ "M C N has been totally amazing during the time I collaborated with her. She was extremely smart, very autonomous and very quick to find solutions on her own. I worked with her several months, and she was one of my best teammates. She is very reliable and I extremely recommend her. She is very talented and is as reliable as a physical teammate. I didn't know we could find people talented like this on Upwork. If I have to recommend her between 1 and 10, it would be 9999/10." ⭐ "Nirmalee is the best assistance I could've asked for. Always super reliable and responsive! Will continue to do work with her." ⭐ "Nirmalee was a great help with customer service." SOUND LIKE A FIT? 🔥 🔥 HERE ARE THE NEXT STEPS 🎯🎯🎯 Click the green ‘Invite to Job’ button in the top right-hand corner, and write me a personalized note on how we can work together. Expertise : Ecommerce, Dropshipping, Shopify, Zendesk, Freshdesk, Pipedrive, Kajabi, Ontraport, Hubspot, Clickup, Slack Thank you Nirmalee Perera 🔥 🔥

I work with 1 client at a time! I grow from assisting with the foundational work to supporting operations, partnering with leadership, and ultimately leading initiatives that move the business forward If you’re looking for someone to simply complete one-off tasks, I may not be the right fit, but if you’re looking for a trusted partner who grows with your business, we may be a great match. Now see this: It’s 8:00 AM. You open your laptop, and your calendar is already structured for the day, no double-bookings, no forgotten meetings. There’s even an hour blocked off for you to focus on the big project you’ve been putting off. Your inbox? It’s clean. The clutter is gone. The critical emails are right at the top, already flagged, with drafts of thoughtful replies waiting for your review. Follow-ups from last week’s client meeting were sent out yesterday, and two replies have already come in. Before your 9:00 AM call, you glance at the meeting brief I sent. It includes the agenda, key talking points, and the client’s preferences, all in one tidy document. When the call starts, I’m in the background, making sure the Zoom link works, taking notes, and capturing action items for later. At noon, while you’re catching up over lunch, I’m confirming your flight for next week’s conference, arranging airport transfers, and adjusting your hotel booking after the airline changed your arrival time. Later in the afternoon, I send you a quick update: ✔ The compliance calendar is up to date. ✔ The new client onboarding files are uploaded to Google Drive and shared securely. ✔ That overdue vendor payment? Already handled. By 5:00 PM, your social media posts for the week are scheduled, the team has their action points for tomorrow, and I’ve filed today’s meeting notes into your shared drive. The day ends. Your desk is clear. Your mind is clear. Nothing fell through the cracks. Your inbox is overflowing. Meetings get moved around or missed altogether. That critical client file is buried somewhere in Google Drive. You’re onboarding new staff (or worse still, in the middle of recruitment) and trying to keep everything moving while juggling your own workload, and with compliance requirements hanging over your head, you’re starting to wonder how long you can keep juggling it all. This is where I step in; not as someone who waits for instructions, but as a steady partner who keeps the wheels turning while you focus on what only you can do. I take time to understand how your business works, what matters most, and where the pressure points are. Then I quietly handle the moving parts, emails, calendars, team workflows, documentation, client follow-ups, and even compliance processes, so you finally have space to breathe. If your business operates in a regulated industry, I’ll also help you maintain the systems and records you need to stay compliant, without pulling you away from your core work. Now this is what changes when I’m in your corner ✅ Inbox & calendar management Organize and prioritize emails, flagging only what requires your attention. Keep your calendar in sync, prevent double-bookings, and allow space for deep work. Coordinate across time zones and manage complex meeting schedules. ✅ Meeting preparation & support Prepare agendas and briefing materials for meetings. Take notes and track action items for follow-up. Communicate professionally with clients, vendors, and internal teams on your behalf. ✅ Business operations & team workflows Set up and manage workflows for your team. Track deliverables and deadlines using project management tools. Onboard and offboard team members efficiently. ✅ Recruitment & team support ✅ Document & compliance management Organize your digital filing system so you find what you need instantly. Maintain SOPs, checklists, and records for regulated businesses. Support audits and reporting deadlines. ✅ Client support & lead generation . ✅ Travel & logistics Plan trips down to the last detail. Handle last-minute changes so nothing derails your plans. ✅Personal assistance Arrange appointments, gifts, and personal errands discreetly. Tools I work with daily Email & Calendar: Microsoft 365 (Outlook), Gmail, Zoho Mail, Calendly Communication Zoom, Teams, Google Meet, Slack, RingCentral, Grasshopper Projects & Workflows: Asana, Trello, Notion, ClickUp, Monday., Way We Do Docs & Files: Google Drive, Dropbox, Box, SharePoint, DocuSign, Adobe Acrobat, PandaDoc CRM & Leads: LinkedIn Sales Navigator, HubSpot, Salesforce, Pipedrive, Zoho CRM, Airtable Content & Social Media: Canva, Hootsuite, Buffer, Later, Meta Business Suite, Sprout Social Recruitment Tools: LinkedIn Jobs, Indeed, Workable,Teamtailor Why clients work with me I take time to learn how your business runs; your preferences, your priorities, and even your non-negotiables. If you’re ready to hand off the details and get back to focusing on the big picture, send me a message

100% Job Success · $100K+ earned · 78 jobs · 5,500+ hours · 10+ years building production-grade SaaS products end-to-end. Founders and product teams hire me to build AI-powered SaaS platforms, rescue failing MVPs, and scale full-stack systems — from architecture to deployment, without needing to manage the details. 📈 Proven Impact ✅ Reduced AWS costs by 70% ($5,000 → $1,500/mo) while improving uptime ✅ Built AI agents integrating Google Ads, Meta Ads, Pipedrive & Xero for real-time analytics ✅ Migrated 500+ landing pages to AWS with ~99% uptime during peak traffic ✅ Delivered a pricing system that increased product revenue by 15% ✅ Built AI-powered automated sales call tool for mortgage lead warming (Vapi) ✅ Rescued and refactored legacy MVPs into stable, scalable production systems 🏆 Why Clients Choose Me 1. Strategy AND execution — I architect solutions, not just write code 2. Production-ready from day one — no throwaway prototypes 3. AI-native development — I build with AI agents, MCP, RAG, and LLMs as core features 4. Full ownership — frontend, backend, database, cloud, and deployment under one roof 5. Clear communication — regular updates, no surprises, fast response 🤖 AI & Automation - AI Agents, MCP Servers, RAG Pipelines, OpenAI APIs - LLM-powered invoice matching and data extraction (Xero) - AI-driven CRM insights and automated sales workflows - Voice AI agents with Vapi · Workflow automation with n8n - Claude Code, Cursor, and AI-accelerated development 🧩 Full-Stack Development - Frontend: React, Next.js, Vue/Nuxt, TypeScript, Tailwind CSS - Backend: Node.js, NestJS, Python/FastAPI, Golang - Database: PostgreSQL, MongoDB, Supabase, Redis - Cloud & DevOps: AWS, Docker, Kubernetes, CI/CD - Integrations: Stripe, Xero, HubSpot, Pipedrive, Meta Ads, Google Ads 🎯 Best-Fit Projects - AI-powered SaaS platforms and dashboards - MVP development and rescue/refactoring - AI agent and automation systems - Chrome extensions and custom tooling - Data pipelines and complex API integrations 📩 Send me a message with your product idea or the problem you're solving — I'll reply with a clear technical approach before we start. 💼 Available for immediate start | ⚡ Fast response | 🌍 Long-term partnerships welcome