Virtual Assistant | Admin, Email & Calendar Management | AI-Savvy. I am a reliable, detail-oriented virtual assistant with nearly three years of experience providing administrative and executive support to businesses, entrepreneurs, and professionals, entirely remotely. My work is built on three things clients consistently need: strong organization, clear communication, and the ability to work independently without hand-holding. My core support covers the tasks that keep businesses running: email and inbox management, calendar scheduling and coordination, client communication, research, data entry, CRM organization, documentation, and follow-up on open tasks and deadlines. I handle these with discretion, consistency, and a proactive mindset, so nothing falls through the cracks and you stay focused on what matters most. I am proficient in Google Workspace (Gmail, Calendar, Drive, Docs, Sheets), Microsoft Office (Word, Excel, Outlook), Zoom, Trello, HubSpot, Freshdesk, and Slack. I also work comfortably with AI tools including ChatGPT and Claude to complete tasks faster and with greater accuracy from proofreading outreach emails to streamlining research workflows. Beyond tools, I bring the qualities clients describe when they post these roles: I am organized, responsive, trustworthy with confidential information, and comfortable managing multiple responsibilities simultaneously. I take initiative, follow through on instructions, and communicate clearly throughout the workday whether by email, message, or voice. I am available for both part-time and long-term engagements, and I am genuinely invested in growing alongside the clients I work with. If you need someone dependable who will show up consistently, manage your day-to-day operations with care, and free up your time I would love to connect.

I have a comprehensive understanding of the full lifecycle of software development projects. I have experience in working onsite for 3yrs as a Admin and IT position and 3yrs Virtual Assistant.. I'm excited about the possibility of working together and looking forward with you.

Is your business drowning in financial chaos, HR complexity, or customer backlogs? do you need a virtual assistant or customer support? I turn that around precisely, confidentially, and on time. With 15 years of hands-on experience supporting , startups, and service companies, I offer a rare combination of financial expertise, HR management, virtual assistance, and professional writing all in one profile. I work in French, English, and other languages.

I have just started my career in remote virtual assisting. I am a very motivated self-starter and always ready to learn and grow in the this field. I also have been working towards becoming a copy writer as well as learning about social media management. I have been in the administration world for over 20 years working with a wide range of companies. I am looking forward to assisting you in any compacity you need.

Hi, I’m Britney, a reliable and proactive Virtual Assistant with 5+ years of experience supporting entrepreneurs and businesses across healthcare, real estate, property management, e-commerce, beauty, home services, and food industries. I help busy business owners save time by managing the administrative and customer-facing tasks that keep their operations running smoothly. Here’s how I can support your business: ✔️ Executive & Administrative Support ✔️ Email and Inbox Management ✔️ Calendar and Appointment Scheduling ✔️ Customer Support (Email, Chat & Phone) ✔️ Lead Generation & Prospect Research ✔️ CRM Management & Data Entry ✔️ Follow-ups and Client Communication ✔️ Social Media Inbox Management ✔️ Travel Coordination and Reservations ✔️ Document Preparation and File Organization ✔️ Trello and Task Management My experience includes: • Executive Assistant for food and service-based businesses • Customer Service Representative in healthcare and insurance • Administrative Assistant in property management • Appointment Setter and Scheduler for a garage door repair company • Instagram Lead Response and Booking Coordinator for an aesthetics clinic • Email Management for an Australian timber company • Lead Generation Specialist using Hunter, Apollo, Skrapp, LinkedIn Sales Navigator, and online databases • Clothing order management and customer support for e-commerce businesses Tools I use: • Google Workspace • Microsoft Office Suite • Trello • Canva • Slack • Zoom • CRM Systems • LinkedIn Sales Navigator • Hunter io • Apollo • Skrapp I pride myself on being dependable, detail-oriented, and easy to work with. I communicate clearly, learn quickly, and take initiative to ensure tasks are completed accurately and on time. If you’re looking for a Virtual Assistant who can provide excellent customer service while keeping your operations organized behind the scenes, I’d love to help your business grow.

Founders and CEOs often hire me when growth starts creating operational chaos. Executive Assistant | Customer Success & Account Manager | Operation Virtual Assistant | Onboarding, Admin, CRM, Inbox & Calendar Management, Workflow Automation Specialist RESULTS I HAVE DELIVERED AS AN EXECUTIVE ASSISTANT/CSM ✅ Built email outreach system achieving 96% deliverability - lands in inbox, not spam. ✅ Built a shipping address confirmation automation for a wellness brand - eliminated wrong shipments entirely and removed a recurring operational drain on the founder's time. ✅ Workflow Automation: Integrated CRM pipeline with Notion and Slack for a scaling CEO, automating 80% of lead migration, intake and onboarding process saving manual tasks and eliminating lead leakage. ✅ Startup ADHD CEO Support: Managed a 20-person team transition to Monday, increasing project delivery speed 30% and reducing Slack noise by 50%. ✅ HubSpot Customer Retention strategy: Managed HubSpot customer accounts to achieve a 92% health score on Annual Recurring Revenue (ARR), maintaining low churn and strong NPS using the RICE prioritization framework. I'm Peace, Your Proactive Right-hand Executive Virtual Assistant and Customer Success Manager with 8+ years supporting founders, SaaS companies, e-commerce brands, and scaling teams across Tech, Wellness, Real Estate, E-Commerce, and Logistics. My work focuses on improving efficiency, reducing communication bottlenecks, managing client relationships, and building systems that help teams execute faster with less friction. What I come in and take over: 🔧 Workflow Automation & Systems Building Zapier, Make, GHL pipelines, CRM automation, I connect your tools so leads don't fall through, orders don't go sideways, and nothing depends on someone remembering to do it manually. 📥 Inbox & Calendar Management Zero missed meetings. Faster response times. A communication system your team can actually follow. 📊 CRM & Operations Management HubSpot, GoHighLevel, Notion, ClickUp - I set up, clean up, and manage your CRM so your pipeline reflects reality and your team stays aligned. 🎯 Customer Success & Account Management For SaaS founders: I manage client health, track churn signals early, run onboarding, and protect your ARR. I've maintained a 92% health score on managed accounts using a structured retention framework. 🛒 E-Commerce Operations Order management, product listings, inventory coordination, shipping workflow automation, customer issue resolution - for Shopify and WooCommerce brands. 🛠 Proficient Tools & Platforms: Notion | ClickUp | Asana | Monday | HubSpot | GoHighLevel | Airtable | Slack | Zapier | Google Workspace | Microsoft 365 | Trello | Calendly | Zoom | Canva | AI Productivity Tools Founders I worked with stop losing time to broken systems within the first two weeks. If that's the gap you're sitting in right now - let's talk. Simply click the INVITE or MESSAGE button at the top of my profile to get started - I respond immediately. Peace A. Executive Virtual Assistant | Customer Success Manager

Hello, and a very warm welcome to my profile❤️🥰. I'm a proactive Virtual assistant and analytical problem-solver with talents for team building, leading, and motivating, as well as excellent customer relations aptitude and relationship-building skills. I am proficient in using independent decision-making skills and sound judgment to positively impact company success. Precise and organized with extensive knowledge of administrative support, executive support, real estate assistance, and sales. I am committed to quality organization and office management with solutions-oriented problem-solving capabilities. By streamlining tasks and freeing up your schedule, I empower you to achieve your goals and unlock explosive growth. Send a direct message, not an invite! My Areas of Specialty Include: ➢ Administrative support ➢ Executive Support ➢ Track and Respond to messages on Google Voice, Contact ➢ Telemarketing ➢ Project Manager ➢ PDF Conversion and Editing ➢ Appointment setting ➢ Lead generation ➢ Project /Task Management ➢ Email, phone, and chat support ➢ Create invoices and receipts ➢ Social media management ➢ Email marketing ➢ Social media marketing ➢ Customer Support ➢ MS Office Suite & Google Workspace proficiency ➢ Calendar Management ➢ Internet Research. ➢ Data entry. ➢ Travel research, planning, and itinerary creation. ➢ Spreadsheet Maintenance and Database Management ➢ Creating agendas, and taking notes/minutes. ➢ Writing correspondence. ➢ Customer Service Some of my core skills Include: ➢ Exceptional Customer Service ➢ Relationship Development ➢ Excellent Communication Abilities ➢ Excellent multitasking skills ➢ Outstanding organizational ability ➢ ERP and Supply Chain Software ➢ Inventory Restocking ➢ Attention to detail ➢ Problem-solving and conflict-resolution skills ➢ Good judgment and decision-making aptitude ➢ Interpersonal skills ➢ Ability to work with minimal supervision I am experienced in the use of tools such as: ➢ Zendesk ➢ Metricool ➢ Google suite ➢ Microsoft Office ➢ Canva ➢ Trello ➢ Slack ➢ Microsoft Teams ➢ Restream ➢ OpusClip ➢ Mojo dialer ➢ Buffer ➢ Mailchimp ➢ Open phone ➢ LinkedIn Sales Navigator ➢ Zoom ➢ Zoho ➢ QuickBooks Online ➢ Hunter .io ➢ Monday .com ➢ Midjourney ➢ Asana ➢ Hootsuite ➢ Freshdesk ➢ VOIP ➢ ClickUp ➢ Chatbot ➢ Acuity Scheduling ➢ Calendly I'm looking to join a great team and company in a role where I can add value and fill in the gaps where needed. Collaborate with me because I am committed to helping your business succeed and am confident that I can make a positive impact as your Virtual Assistant and customer support professional. I help founders, executives, and growing teams stay organised, focused, and ahead of deadlines by handling the work that quietly eats up time and mental space. I’m a UK-based Virtual Assistant with 6+ years of experience supporting businesses across recruitment, healthcare, digital agencies, and online services. My value isn’t just task completion. It’s thinking ahead, asking the right questions, and making sure things don’t fall apart behind the scenes. I work best with people who want calm, structured support and someone who can operate independently without constant check-ins. What I support you with • Calendar and inbox management • Research and data gathering for business decisions • Document preparation, tracking, and organisation • CRM updates and database management • Travel planning and logistics with detailed research • Follow-ups, reminders, and deadline tracking • Coordination between teams, clients, and stakeholders How I work I don’t rely on surface-level information or one-source answers. I verify, cross-check, and organise information so you can make decisions confidently. If something isn’t clear, I investigate it. If something feels inefficient, I improve it. I’m comfortable handling ambiguity and seeing tasks through until the outcome actually makes sense. Tools I use Google Workspace, Microsoft Office, Trello, ClickUp, Asana, Notion, Slack, Microsoft Teams, Zoho CRM, HubSpot, Calendly, and other collaboration tools. Who I work best with • Founders and executives • Remote teams and agencies • Professionals who value initiative and clear communication If you’re looking for a Virtual Assistant who thinks, researches properly, and takes ownership instead of waiting for instructions. we’ll work well together.

I am Cherrybelle Hernane, a newly licensed Professional Teacher specializing in Technology and Livelihood Education (TLE), with a strong foundation in customer service. My career journey has equipped me with excellent communication skills, problem-solving abilities, and a commitment to delivering exceptional service experiences. Education: Licensed Professional Teacher (LPT) specializing in Technology and Livelihood Education (TLE) - May 2024 Achievements: Recently passed the LPT board exam in TLE, showcasing proficiency in my subject area and dedication to professional growth. Recognized for consistently achieving high customer satisfaction ratings and resolving complex issues promptly during my tenure in customer service roles. Professional Development: Actively participating in workshops and seminars to enhance customer service skills and stay updated with industry trends. Integrating TLE principles into customer service practices to provide innovative solutions and enhance service delivery. Personal Attributes: I am known for my proactive approach, attention to detail, and ability to thrive in dynamic customer-facing environments. I leverage my teaching background to effectively communicate and educate customers, ensuring they receive the best service possible. Career Objective: I am eager to leverage my dual expertise in TLE and customer service to contribute effectively in roles where I can integrate educational principles with exceptional customer experiences. I am committed to making a positive impact through continuous learning and professional excellence.

Here's the truth: your business doesn't just need a Virtual Assistant. It needs a problem-solver. A system builder. A master of operations. Someone who sees the chaos behind the scenes and fixes it before it costs you clients, time, or money. Hi, I'm Happiness, a Virtual Executive Assistant and Operations Manager with 4+ years of experience working with CEOs, founders, and business owners who are scaling fast but drowning in the backend.. I build the systems that make your business run without you having to be everywhere at once. ⭐ What Changes When We Work Together 🔹 Executive Virtual Assistance You stop drowning in your inbox and start actually leading your business. Your calendar runs itself. Your day has structure. You show up to the right meetings, prepared, on time and nothing falls through. Inbox management & email triage Calendar coordination & scheduling Travel planning & logistics Task tracking & daily operational oversight Tools: Google Workspace, Outlook, Calendly, Zoom, Slack 🔹 CRM Management & Pipeline Systems No more guessing where a lead is. No more forgotten follow-ups. No more contacts living in someone's head or a random spreadsheet. Your pipeline becomes clean, accurate, and actually usable. Lead management & pipeline setup Contact tagging, segmentation & database cleanup Workflow automation & follow-up sequences Reporting dashboards & performance tracking Tools: GoHighLevel, HubSpot, Zoho CRM 🔹 Operations Management & Workflow Automation Your team stops asking "how do we do this again?" Your processes stop living in people's heads. The chaos that slows your business down gets replaced with systems that run with or without you in the room. Standard Operating Procedure (SOP) creation Zapier & automation workflow design Process documentation & improvement Onboarding systems for staff and clients Tools: Zapier 🔹 Lead Generation & Research Your outreach pipeline stays full without you doing the digging. You get accurate, qualified, ready-to-contact leads, so your time goes into closing, not searching. Targeted prospect research Verified lead list building Competitor & market research Data enrichment & list organisation Tools: LinkedIn Sales Navigator, Apollo, Hunter. 🔹 Document, File & Project Organisation Your team stops wasting time searching for files. Your projects stop stalling because nobody knows who owns what. Everything has a home, a structure, and a clear process. Folder structure setup & file organisation Spreadsheet builds & data management Project board setup & team coordination Tools: Google Drive, OneDrive, Dropbox, Airtable, ClickUp ⭐ What You Can Expect Working With Me ✔ Fast, clear, professional communication — always ✔ Precision and attention to detail on every task ✔ Systems-first thinking — I fix root problems, not just symptoms ✔ Proactive communication — you hear about issues before they become your problem ✔ Calm under pressure, reliable under deadlines ✔ I treat your business with the same care I'd give my own ✨ If your backend is chaotic, your growth has a ceiling. Let's remove it. Send me a message and let's build the structure your business needs to scale — without the overwhelm. 🚀

Your time is valuable. My job is to help you protect it. I help founders, executives, agencies, and growing businesses manage operations, coordinate projects, maintain HubSpot websites, and streamline workflows with professionalism, accuracy, and attention to detail. My goal is to become a reliable extension of your team by taking ownership of the day-to-day operations that keep your business moving. What I Can Help You With: Executive Support ✔ Calendar and schedule management ✔ Email management and professional correspondence ✔ Meeting coordination, detailed documentation, and actionable notes ✔ Stakeholder and corporate funder communication ✔ Executive administrative support HubSpot CMS & Website Management ✔ Website updates and content management ✔ Landing page creation and front-end page edits ✔ Blog publishing and formatting ✔ Website maintenance within HubSpot CMS ✔ Coordination of website updates with internal teams Operations & Project Coordination ✔ Asana and Basecamp project management workspace architecture ✔ Automated SMS marketing campaign execution via ServiceTitan ✔ Digital content publishing workflows and planning using Metricool ✔ Task tracking, milestone mapping, and deadline monitoring ✔ SOP creation and process documentation Data & Reporting ✔ Advanced Google Sheets and Excel automation dashboards ✔ Automated lead-tracking pipelines to eliminate manual errors ✔ Operational reporting and data analysis ✔ Process optimization to save your team hours of manual admin work Tools & Platforms HubSpot CMS • ServiceTitan • Metricool • Asana • Basecamp • Google Sheets • Microsoft Excel • Shopify • Airtable • ClickUp • Slack • Google Workspace • Notion • WordPress • Canva • CapCut Why Clients Enjoy Working With Me ✓ Top Rated Freelancer with a 100% Job Success Score ✓ Consistent 5-star client feedback and rapid response times (0-4 hours) ✓ Strong communication and extreme attention to detail ✓ Proactive approach—if a process can be automated to save time, I build it ✓ Reliable, organized, and deeply committed to project deadlines ✓ Quick learner who adapts easily to your specific tech stack ✓ Master’s in Development Studies, BBA in Marketing, and certified in Supply Chain Data Analytics through Unilever I believe the best Executive Assistants do more than complete tasks. They create structure, solve process bottlenecks, and become a dependable extension of your leadership team. My goal is simple: to make your operations smoother so you can spend more time focusing on strategy, leadership, and business growth. Let's Work Together If you're looking for someone who is organized, proactive, and genuinely invested in helping your business run more efficiently, I'd love to hear about your project. Click the "Invite to Job" button or send me a message, and let's discuss how I can simplify your operations and support your success.