Hello 👋 Thank you for visiting my profile. I'm excited to share how I can make a real difference to your team and your delivery process. I help SaaS, FinTech, and enterprise teams ship software predictably on scope, on time, and without the chaos. With 17 years spanning project management, agile delivery, workflow automation, and quality assurance, I've led complex programmers across Australia, the UK, the US, and Asia from funded startups to large multi-vendor enterprise environments. Every engagement has sharpened my ability to step in quickly, understand the situation, and start driving real improvements from day one. I hold a Certified Scrum Master (CSM) certification and an ISTQB Foundation Level qualification. I bring both the process rigor and the clear, calm communication that keeps stakeholders confident and teams focused. ───────────────────────────────── PROJECT MANAGEMENT & AGILE DELIVERY ───────────────────────────────── Led end-to-end software delivery across SaaS products, logistics platforms, and enterprise systems managing scope, timelines, budgets, risks, and cross-team dependencies throughout. • Managed delivery programmers with teams of up to 20+ engineers across multiple time zones • Built delivery roadmaps, release plans, and structured governance frameworks adopted across entire organizations • Ran RAID logs and risk registers with a transparent, organized approach that gives both teams and clients genuine confidence • Facilitated sprint planning, backlog grooming, retrospectives, and PI planning that teams actually trust and act on • Kept stakeholder expectations aligned even when priorities shifted mid-sprint a skill that only comes from real experience ───────────────────────────────── JIRA & CLICKUP SETUP & ADMINISTRATION ───────────────────────────────── Set up and restructured workspaces for teams of all sizes from scratch or from broken legacy configurations. • Workflow configuration, custom fields, permission schemes, and automation rules built to match how your team actually works • UAT dashboards, executive KPI reporting, and velocity tracking that gives leadership real visibility without manual effort • ClickUp architectures built from the ground up with Slack integration, workload tracking, and cross-functional views • Trained teams on the tooling so the setup continues to deliver value long after I've handed over ───────────────────────────────── MAKE COM WORK FLOW AUTOMATION ───────────────────────────────── I design automation systems that quietly connect your tools and eliminate the repetitive manual work that slows teams down. • Automated client onboarding flows, internal reporting pipelines, and cross-platform data syncing • Built multi-step workflows connecting five or more platforms Jira, ClickUp, Slack, Google Workspace, CRMs, and more • Process improvement through automation consistently saves teams 5–15 hours per week in manual effort ───────────────────────────────── QUALITY ASSURANCE & TEST MANAGEMENT ───────────────────────────────── Led QA teams and built QA processes from the ground up, with a philosophy of prevention over correction. • Functional, regression, integration, smoke, sanity, and UAT testing across web, mobile, and desktop applications • API testing in Postman, compatibility testing via BrowserStack, and test case management in TestRail and Zephyr • Defined test strategies and documented defect management processes that reduced escaped defects and build failures • Cross-platform and mobile testing ensuring what goes live is something your users can actually trust ───────────────────────────────── REQUIREMENTS & PRODUCT OWNERSHIP ───────────────────────────────── I write user stories, acceptance criteria, and business requirements documents (BRDs) that give your development team exactly what they need to build the right thing without the endless clarification calls. Clear, well-structured requirements are the foundation of smooth delivery. I take that seriously. ───────────────────────────────── TOOLS ───────────────────────────────── Jira ,ClickUp ,Make com ,Confluence , Azure DevOps , Monday com ,Postman ,TestRail , Zephyr , Bugzilla , BrowserStack ,Slack , Google Workspace , Notion , Asana ───────────────────────────────── CERTIFICATIONS ───────────────────────────────── • Certified Scrum Master (CSM) • ISTQB Foundation Level ───────────────────────────────── If you're looking for someone who can step in, understand your situation quickly, and make a real difference to how your team delivers I'd love to connect. I'm always happy to have a conversation and see if I can help. 📩 Send an invite let's build a delivery workflow that performs every sprint, every time. Chamindika

TECHNICAL PROJECT MANAGER | 20 YEARS IN SOFTWARE | EX-DEVELOPER, NOW AGILE DELIVERY LEADER I manage technical projects and lead Agile delivery for engineering teams — informed by 10+ years as a hands-on developer and solution architect before moving into project leadership. That technical background lets me evaluate scope realistically, spot risk before it becomes a blocker, and earn engineering teams' trust from day one. RECENT RESULTS (Independent Consultant, 2025–Present) Managing 4 concurrent client engagements — e-commerce, PropTech, fintech, and web development — across 9 countries and 6 time zones, delivered almost entirely asynchronously. - Took a 300-item product backlog with no prior triage process down to ~75 open items in 4 months for a 10-person engineering team. - Implemented Jira from scratch for a greenfield web app (workflows, backlog, structure), then contributed hands-on: social-login authentication and a full Cypress test suite. - Built an SOP and working-agreements library for a 15-person cross-functional team running 3 separate brands. TRACK RECORD - Cut PI Planning from up to 10 hours to 2.5–3 hours (~70% reduction, ~65 person-hours recovered per cycle) by replacing in-session discovery with structured pre-work — across ~70 sprints and 12 quarterly cycles at Intel. - Reduced production defects 25% at Soom Inc. by introducing Definition of Done/Ready, peer review, and automated testing — the team's first formal quality gates. - Replaced a 2-month manual client onboarding process with guided self-service completed in as little as 30 minutes. - Scaled delivery process at Kleeen Software as the engineering org grew 4x to 20 people, splitting into parallel feature teams using Scrum@Scale. WHY THE TECHNICAL BACKGROUND MATTERS Before moving into project and delivery leadership, I spent 10+ years as a developer, solution architect, and technical lead. That means I can read a technical risk correctly, question an estimate that doesn't add up, and remove blockers without waiting on translation between business and engineering. CERTIFICATIONS Registered Scrum Master (RSM) - Scrum Inc. Scrum@Scale Practitioner - Scrum Inc. Certified Scrum Product Owner - Scrum Alliance Registered Value Stream Management Practitioner - Scrum Inc. Certified Associate in Project Management (CAPM) - PMI MBA - Universidad Fidélitas TOOLS Jira, Confluence, ClickUp, Zoho, Notion, Git/GitHub, Cypress 100% BILINGUAL: English (Professional) | Spanish (Native) Available for ongoing Technical Project Management, Agile delivery leadership, and Scrum Master engagements — full-time, part-time, or fractional. Message me to schedule a consultation.

I'm a Technical Project Manager, Product Manager, Project Manager, and Certified Scrum Master with 15+ years leading Al-powered products from 0-to-1 and at scale, spanning generative Al, recommendation systems, and applied ML platforms. Proven record of shipping products used by millions. Skills : - Product Strategy & Roadmapping - Stakeholder Management - Agile Methodologies (Scrum, Kanban) - Risk Management & Mitigation - Budgeting & Resource Allocation - Process Improvement & Optimization - Cross-functional Team Leadership - Technical Project Management - Backlog Management & Prioritization - Timeline & Milestone Management - User Stories & Feature Development - Product Prototyping & Conceptualization - Design & Wireframing - Product Execution - Quality Assurance & Testing - Communication & Negotiation Skills Why Choose Me? I have helped Startups as well as the enterprise companies. I have worked in the web space for more than a decade, with businesses all across the US, EUROPE and I'd love to help you dominate your service area. Services : - Al/ML Product: LLM & generative Al products, prompt design, RAG systems, model evaluation & benchmarking, ML lifecycle (data → training → inference), responsible Al / fairness & safety review, A/B testing for model-driven features - Product Manager: Product strategy & roadmapping, discovery & user research, PRDs & spec writing, GTM planning, stakeholder alignment, OKRs & north-star metrics - Technical Project Manager: With expertise in technical project management and Scrum framework implementation, I oversee the entire project lifecycle, ensuring projects are completed on time and within budget. - Technical Architect & Technical Consultation: Expertise in Architecting Enterprise products used by millions. - Certified Scrum Master: Scrum implementation within teams, Extensive experience in Team Management. I have experience in working with multiple teams efficiently. - Business Operations: Business process automation, Business process reengineering, customer acquisition and retention processes, QA & Testing, SaaS product design - Tools: JIRA, Microsoft Project, Asana, Monday, ClickUp, Trello, Microsoft Visio, LucidChart, Draw io, Mariner PPM, Slack, Miro, ActiveCampaign, WordPress, Elementor. I have worked with development teams on a wide range of technologies : - AI & Automation: LLMs, Agents, LangChain, OpenAI, AI Chatbots, N8N - Backend: Python, Node.js, NestJS, Laravel, PHP - Frontend: React, Next.js, Vue, Angular, JavaScript, HTML, CSS - Cross-Platform: React Native, Flutter - Android: Java, Kotlin - iOS: Swift, Objective-C - Low-Code / No-Code: Bubble, Webflow, Framer, WordPress, Shopify, HubSpot, Zoho - Version Control: GitHub, GitLab, Bitbucket - Design & Prototyping: Figma, Miro, Adobe XD, Wireframes, Material Design - DevOps & Cloud: AWS, Azure, Dedicated/Cloud Servers, Linux Happy to discuss your project: - Fluent English - LET'S GET STARTED TODAY - 30 MINUTE DISCOVERY CALL IS ON ME! - I sincerely believe our cooperation and shared passion will lead us to outstanding results.

A-CSM | Certified Scrum Master As a Certified Scrum Master with over 5 years of experience, I excel at guiding teams in Agile adoption and driving successful outcomes in industries like Aviation, Cybersecurity, and Education. Proficient in Scrum, Kanban, and SAFe, I bring a dynamic approach to conflict resolution and team coaching. My focus is on enhancing organizational agility while ensuring stakeholder alignment and delivering continuous improvement. ISTQB QA Analyst With ISTQB certification, I have a deep understanding of software testing methodologies, ensuring top-quality products and seamless software delivery. My approach combines rigorous testing, defect prevention, and strong analytical skills to identify issues early, improving product reliability and user experience. I am committed to delivering bug-free, high-performing software solutions across various industries. Creative Graphic Designer As a versatile Graphic Designer, I specialize in creating professional and engaging designs using multiple platforms and tools. From presentations and corporate event graphics to marketing materials and infographics, my work is tailored to meet your brand’s needs. With a keen eye for detail, I ensure that every design effectively communicates your message and resonates with your target audience.

Looking for an experienced AI Product and Operations Manager?😎 I can handle projects, improve your organization's business process and provide digital marketing services! If you're looking to breakthrough that 6-figure mark or a consistent MRR, let me help you! Plus if you're looking for software development teams I have my own team of 3 years (with some of them based in the U.S) to help your needs! Here's a quick summary of what I offer: ✔️Shopify B2B and B2C Data Driven Conversion Funnel Analysis ✔️End to End Project Management for ALL kinds of projects (Software Development, RPA, AI, Digital Marketing, Business Process Transformation, Agile Transformation among others) ✔️ Product Management from inception to Go-to market to scale ✔️ Automation: Make, n8n, Zapier, UiPath, Laiye, etc. ✔️ Digital Marketing Campaigns (Social Media, Email, SEO, etc.) ✔️ Copywriting ✔️ Script writing (Video,Podcast, etc.) ✔️ On page / Off page SEO ✔️Agile (Scrum, Lean, Kanban, etc.) specific Management ✔️Project Management, RPA Agile and Business Process Consultation ✔️AI: Generative AI and Data Science Business Improvement Projects ✔️Technical Documentation on all aspects of projects and business Some (but not all) Technologies and Tools I have used so far or I am familiar with: ⭐️Google Analytics ⭐️ Firebase ⭐️ Shopify ⭐️ Mixpanel ⭐️ Azure DevOps ⭐️ Chat GPT ⭐️ Nano Banana ⭐️ Higgfield ⭐️ Veo ⭐️ Flora ⭐️ MidJourney ⭐️ Google AI Studio ⭐️ Vertex ⭐️ Canva ⭐️ UiPAth ⭐️ Laiye ⭐️ Zapier ⭐️ Notion ⭐️ ClickUp ⭐️ Asana ⭐️ TeamGantt ⭐️ Stable Diffusion ⭐️ DALL-E ⭐️ Pictory ⭐️ JIRA ⭐️ Confluence ⭐️ D365 ⭐️ NetSuite ⭐️ SAP ⭐️ Make ⭐️ About me: I have been a Product Manager for more than 8 years. Most of my projects are long term projects of 6 months -2 years and I am also experienced & certified in Agile/Scrum and Project Management. I have been exposed to different kinds of Software Development Projects (now I am deep into RPA Project Management) and Digital Marketing projects. I would greatly welcome new experiences that you might offer. When it comes to operations, I handled Operations as COO of a startup company for around 3 years early in my career so I can say I am fairly efficient and knowledgable when it comes to business processes and operations. If you have mobile app, web app or any development needs especially RPA, I have an experienced team (worked together for 3 years) working with me on call to provide the product you need! I can also handle Agile Transformation projects with Small - Medium sized companies given that most of the projects on my portfolio were either Hybrid or Scrum Projects and I also handled these kinds of projects within my organization.

Over all I have more than 10 years experience as a Software developer and in Agile project management areas. Currently focused Scrum Master with expertise in Jira Administration (ITSM) and Manual Testing, offering a well-rounded approach to project management, tool optimization, and quality assurance. Skilled in facilitating Agile practices, customizing Jira workflows and automation, and performing hands-on testing to ensure smooth team collaboration and bug-free product delivery. I provide end-to-end support for project execution, including issue tracking, sprint planning, and QA verification, helping teams deliver high-quality results on time. Skills -- Agile process coaching and implementation (Kanban /Safe methodologies ). -- Jira setup, customization, and administration. -- Project coordination and issue tracking. -- Training and support for teams using Jira. -- Detail-oriented Manual Tester - identifying bugs and ensuring high-quality software through comprehensive test case creation and execution -- Projects worked on Cyber security, Azure cloud, DevOps Full stack development, Data Management in Salesforce and Web App team ----- Skills------ --Agile & Scrum Methodologies --Backlog Refinement/ Planning --Sprint Planning & Retrospective --Stakeholder Management --Reporting --Team Leadership & Accountability --Strong Communication --Conflict Resolution ----- Technical Skills------ --Project Management / ITSM : Jira, Confluence --CRM tool: Fusion Salesforce --Software Development: JavaScript (DOM manipulation), HTML/CSS, Reactjs --Backend Development: Mainframe technologies, DB2, Rest APIs, mongoDB --Version Control: Git, Confluence, CI/CD pipelines. --Database Management: DB2, SQL, Data Modeling, Query Optimization.

💡 Why Hire Me ✅ Certified Agile TPM & Software Architect with hands-on delivery of SaaS, e-commerce, and government systems from concept to launch. ✅ Proven ability to reduce lead time by 60% and deliver MVPs ahead of schedule. ✅ Strong background in requirements, architecture design, and DevOps pipelines (GitLab/GitHub Actions). ✅ Bilingual communicator — fluent in English and Spanish, with experience managing distributed teams in Europe and LATAM. ✅ Certified in Scrum.org PSM I, PSPO I and OCUP2 UML, with practical application of Evidence-Based Management (EBM) metrics. 🧭 Core Competencies Agile Project Management – Scrum, Kanban, hybrid workflows, sprint tracking, retrospectives Requirements & Documentation – User Stories, Epics, Acceptance Criteria, UML, BPMN, SADs Architecture & DevOps – SaaS, APIs, Microservices, CI/CD, GitLab Pipelines, GitHub Actions, Docker, PostgreSQL AI & Automation – No-Code workflows (Make.com), LLM integration awareness, ChatGPT-assisted documentation Metrics & Delivery – Lead Time, CUI, DORA metrics, EBM dashboards ⚙️ Tools & Technologies Jira · Confluence · GitLab · GitHub · Trello · Enterprise Architect · Lucidchart · Whimsical · Draw.io · Bizagi · Figma · Balsamiq · Postman · Swagger · Docker · Python · JavaScript · Node.js · Django REST · PostgreSQL · Redis · CI/CD · Make.com 🌐 Industry Experience SaaS Platforms · Fintech & Payments · Government Systems · Education & LMS · E-commerce 💬 Client Feedback “Very professional and knowledgeable about agile methodologies and application lifecycle management.” — Upwork SaaS Client

🧠 Senior Technical Project Manager | Scrum Master | Jira & Confluence Expert | Agile Delivery Coach I help organizations streamline product delivery, align cross-functional teams, and implement scalable Agile practices—especially in fast-paced, regulated, or highly technical environments. With over 20 years of experience across web, software, mobile, and data-driven platforms, I specialize in bridging the gap between business priorities and technical execution through clear communication, hands-on leadership, and process-driven results. ✅ What I Bring to Your Team: - Technical PM leadership across Engineering, QA, DevOps & Data - Full-cycle Agile delivery & Jira workflow automation - Executive-ready dashboards, sprint reports & KPI tracking - Vendor coordination, budget reporting, & contract management - Strong hands-on understanding of software architecture and dev tools I’ve led high-impact initiatives in healthcare, pharma, SaaS, finance, and sports tech, with successful outcomes for startups, agencies, and enterprise clients. Whether you need a Jira consultant, interim Head of Product/Engineering, or delivery-focused Program Manager, I can quickly step in to bring structure, momentum, and clarity. Tools I work with regularly: Jira, Confluence, GitLab/Github, Bitbucket, AWS, Pivotal Tracker, Notion, Trello, Asana, PowerPoint/Slides, Excel/Sheets, Word/Docs 🔧 Let’s connect if you’re looking for: - AI-powered Jira automation for product lifecycle - Agile coaching or delivery audits - Executive reporting, dashboards, and portfolio visibility - Hands-on project management to hit delivery goals Your “go-to” technologist and delivery partner, Javier Rivera

Senior Project Manager and Certified Scrum Master, 10 years delivering complex software projects across the US, UK, UAE, Australia, and beyond. If you send me an invitation or a message about your project, I'll record you a quick Loom video showing exactly how I'd approach it. No generic templates, no pitch deck. If your project is slipping, scope is creeping, and your team is talking past your stakeholders, I take that over and get it shipping again, on time, on budget, and without the chaos. On Upwork alone: 100+ projects, 100% Job Success Score, $50K+ earned across global engagements. I work as a top-performing Project Manager in Agile project management for SaaS, PropTech, eCommerce, AI-driven products, and global digital transformation programs. ========================== ► WHAT YOU GET WHEN YOU HIRE ME ========================== A project that ships on time and on budget, with weekly status reports clear enough to forward straight to your investors or your board. Sprint goals your engineering team genuinely understands. Risks flagged early, not as a Friday-afternoon surprise. A single point of accountability so you can stop chasing updates and get back to running your business. ========================== ► WHAT SETS ME APART ========================== A software engineering background. I read code reviews, architecture diagrams, and tickets in the language your developers actually speak. Technical risks get caught before they turn into budget overruns. You don't need to translate anything for me, and your team doesn't need to dumb anything down. ========================== ► DELIVERY EXPERIENCE ========================== Global delivery across Salesforce Commerce Cloud (20+ international market launches), SaaS platforms, full website development and site maintenance, PropTech, digital transformation programs, ERP implementations, mobile and web applications, and AI products. I've also led AI delivery for clients building LLM-powered products, AI workflow automation, prompt engineering, and Generative AI integrations into existing platforms. I've led diverse teams of 10 to 30 people across engineering, QA, product, and design, fully remote, across time zones, with consistent on-time delivery. ========================== ► HOW I RUN DELIVERY ========================== Scrum, Kanban, Waterfall, Traditional, Agile, or a hybrid tailored to your team. I choose whichever fits the work, not whichever looks neat in a slide. Day to day I'm in Jira, ClickUp, Asana, Confluence, MS Project, Notion, and Slack. I also use AI tools like ChatGPT, Claude, and Gemini to streamline project workflows around requirements, user stories, status reporting, risk analysis, and meeting notes, so my teams spend less time on admin and more time shipping. ========================== ► CERTIFICATIONS ========================== 40+ credentials in total, all earned. Project & Program Management: PMP, PRINCE2 Foundation, CAPM, PMI-ACP, PMO-CP, PMI-PMOCP Agile & Scrum: CSM, A-CSM, CSP-SM, CSPO, A-CSPO, CSP-PO, Scrum@Scale Practitioner, CAL-E, ACS-CF, DASM, Agile Hybrid Project Pro, Agile Metrics, SFC, SFPC, ISM SAFe (Scaled Agile Framework): SAFe 6 Agilist, SAFe 6 Scrum Master, SAFe 6 POPM, SAFe 6 Practitioner Kanban & Lean: TKP, SBK, KSI, KSD, KMP, Lean Six Sigma White Belt IT, Quality & Security: ITIL 4 Foundation, Oracle Primavera P6, ISO 9001 Lead Auditor (QMS), ISO 27001 Lead Auditor (ISMS), ISO 45001 Lead Auditor (OHSMS), IOSH Managing Safely AI & Emerging Tech: Gen AI for Project Managers (PMI), Prompt Engineering Foundation (CertiProf), Practical Application of Gen AI for PMs (PMI) ========================== ► HOW I WORK WITH CLIENTS ========================== Clear communication from day one. No surprises on scope or budget. Full timezone alignment. Real team leadership. A project manager who takes ownership instead of just sending status updates. ========================== ► WHAT CLIENTS SAY ========================== "Arslan managed project execution across our fairly complex PropTech ecosystem with strong structure and discipline. A highly dependable and structured PM I'd gladly work with again." ========================== ► LET'S TALK ========================== If your project needs an owner, not just a coordinator, let's talk. I usually respond within a few hours. ========================== ► ROLES I WORK IN ========================== Project Manager, IT Project Manager, Technical Project Manager, Scrum Master, Agile Project Manager, Business Analyst, Agile Delivery Manager, Product Owner, Program Manager, Technical Project Manager | Agile Project Manager | Scrum Master | SaaS Project Manager | Atlassian Jira Expert | ClickUp Expert | Product Operations | Software Delivery | SDLC | Stakeholder Management.

Hi! I’m a Certified Agile Project Manager, Scrum Master (PSM I), Product Owner (PSPO I), and ISTQB-Certified QA Professional with 13 years of experience leading Agile software development projects across SaaS, eCommerce, retail, EdTech, AI, and creative agencies. Why do clients hire me? - Top-Rated Upwork Freelancer with 100% Job Success - Agile/Scrum implementation expert for startups and scaling teams - Hands-on experience with user stories, sprint planning, backlog grooming, and UAT testing - Tools: Jira, Trello, ClickUp, Asana, Notion, TestRail, Miro, Confluence etc. - Expert in cross-functional remote team collaboration and Agile ceremonies - Skilled in both manual testing and QA oversight within Agile environments Services I offer: Agile Project Management - Scrum ceremonies, sprint execution, and velocity tracking - Agile coaching and team productivity improvement - Milestone tracking, project planning, and risk mitigation Scrum Master - Backlog prioritization, story refinement, and acceptance criteria creation - Managing roadmaps, MVP definitions, and sprint goals - Coordinating between developers, designers, QA, and clients QA & Testing Support - Manual testing, regression testing, and test case development - ISTQB-certified QA processes and UAT execution - Coordination between QA, development, and product teams - Familiar with Agile test planning and defect management Certifications & Education: - Leadership & Conflict Resolution – University of Cambridge - Professional Scrum Product Owner (PSPO I) – Scrum.org - Professional Scrum Master (PSM I) – Scrum.org - ISTQB Certified Tester (Foundation Level) - Master’s in Project Management - SZABIST Industries I serve: - SaaS Platforms & Digital Products - eCommerce & Retail Technology - AI-Powered Solutions & Startups - Creative & Design Agencies - Edtech Solutions If you're looking for a hybrid Agile expert who can own your project delivery, manage quality assurance, and align teams for success, I’d love to help. Related Keywords: Manual Testing, API Testing, Web Testing, Mobile App Testing, Regression Testing, Cross-Browser Testing, Test Case Design, Jira, UI/UX Testing, End-to-End Testing, Functional Testing, Bug Reports, Quality Assurance, Payment Gateway Testing, iOS Testing, Android Testing, Test Plan, Usability Testing, User Testing, Software Testing, Manual QA, AI Testing, Chatbot Testing, Voice AI Testing, NLP Testing, Mobile App QA, Conversational AI, AI Model Evaluation, Reverse Testing, PWA Testing, Progressive Web App Validation, AI Apps Testing, Progressive Web Application, OpenAI, AI Apps, ChatGPT, Sora, Gemini, Generative AI, Chatbot