I build end-to-end automation systems that connect your tools, eliminate manual work, and turn your CRM into a fully automated growth engine. Using Make, Zapier, GoHighLevel, HubSpot, and custom API integrations, I help businesses automate their core operations — from lead capture and follow-ups to onboarding, payments, reporting, and internal workflows. I also integrate AI (GPT-based systems and AI assistants) into business processes to automate communication, data processing, decision-making, and customer interactions. ⚙️ What I can help you with: • Full business process automation (sales, marketing, operations) • CRM automation & optimization (GoHighLevel, HubSpot, Airtable, Pipedrive) • AI-powered workflows and assistants (GPT integrations) • Make / Zapier / n8n complex scenarios with APIs & webhooks • Lead generation, scoring, segmentation, and nurturing systems • Custom integrations when no-code tools are not enough 🚀 What clients get: • Less manual work • Faster response time to leads • More structured and scalable systems • Reliable automation that runs in production If you want to automate your business processes or build AI-powered systems that actually work in real operations, send me a message and I’ll help design the right solution for your business.

𝗜 𝗵𝗲𝗹𝗽 𝗯𝘂𝘀𝗶𝗻𝗲𝘀𝘀𝗲𝘀 𝗸𝗲𝗲𝗽 𝘁𝗵𝗲𝗶𝗿 𝗖𝗥𝗠 𝗼𝗿𝗴𝗮𝗻𝗶𝘀𝗲𝗱, 𝗮𝘂𝘁𝗼𝗺𝗮𝘁𝗲𝗱, 𝗮𝗻𝗱 𝗿𝗲𝗮𝗱𝘆 𝘁𝗼 𝘀𝘂𝗽𝗽𝗼𝗿𝘁 𝘀𝗮𝗹𝗲𝘀, 𝗳𝗼𝗹𝗹𝗼𝘄-𝘂𝗽𝘀, 𝗮𝗻𝗱 𝗱𝗮𝗶𝗹𝘆 𝗼𝗽𝗲𝗿𝗮𝘁𝗶𝗼𝗻𝘀. I manage CRM data, pipelines, lead follow-ups, workflow automation, and integrations so every opportunity has a clear next step. Whether you use a familiar platform or an industry-specific CRM, I can follow your processes, improve the existing setup, and take ownership of its day-to-day management. 𝗖𝗥𝗠 𝗠𝗔𝗡𝗔𝗚𝗘𝗠𝗘𝗡𝗧 & 𝗔𝗨𝗧𝗢𝗠𝗔𝗧𝗜𝗢𝗡 • CRM setup, organisation, and daily administration • Pipeline, opportunity, and lead-stage management • Contact segmentation, tagging, and custom fields • Tasks, appointments, calendars, and reminders • Email and SMS nurture sequences • Forms, surveys, and lead-capture workflows • Lead routing and automated follow-ups • User accounts, permissions, and sub-account support • Workflow testing, troubleshooting, and maintenance 𝗜𝗡𝗧𝗘𝗚𝗥𝗔𝗧𝗜𝗢𝗡𝗦 & 𝗗𝗔𝗧𝗔 𝗠𝗔𝗡𝗔𝗚𝗘𝗠𝗘𝗡𝗧 • Zapier, Makecom, and n8n automation • CRM cleanup, deduplication, and contact migration • Data mapping, imports, exports, and organisation • Google Sheets and Microsoft Excel integrations • Lead-source and CRM synchronisation • Forms, calendars, email, SMS, Shopify, and WooCommerce integrations • Integration monitoring and error resolution 𝗕𝟮𝗕 𝗟𝗘𝗔𝗗 𝗚𝗘𝗡𝗘𝗥𝗔𝗧𝗜𝗢𝗡 I also provide CRM-ready B2B prospecting, including: • Target-company and decision-maker research • LinkedIn Sales Navigator prospecting • Business email research and verification • Contact enrichment and lead qualification • LinkedIn, email, and SMS outreach support • Lead uploading, segmentation, and follow-up tracking 𝗖𝗥𝗠 𝗣𝗟𝗔𝗧𝗙𝗢𝗥𝗠𝗦 I have experience with GoHighLevel, HubSpot, Pipedrive, Close CRM, mondaycom CRM, ActiveCampaign, Agent CRM, and Airtable. I am not limited to these platforms. I can learn your real estate, insurance, agency, or industry-specific CRM, follow your procedures, and gradually take ownership of its daily management. I am flexible across different time zones and interested in stable, long-term working relationships. 𝗦𝗲𝗻𝗱 𝗺𝗲 𝗮 𝗺𝗲𝘀𝘀𝗮𝗴𝗲 𝘄𝗶𝘁𝗵 𝘁𝗵𝗲 𝗖𝗥𝗠 𝘆𝗼𝘂 𝘂𝘀𝗲 𝗮𝗻𝗱 𝘁𝗵𝗲 𝗱𝗮𝗶𝗹𝘆 𝘁𝗮𝘀𝗸𝘀, 𝘄𝗼𝗿𝗸𝗳𝗹𝗼𝘄𝘀, 𝗼𝗿 𝗽𝗿𝗼𝗯𝗹𝗲𝗺𝘀 𝘆𝗼𝘂 𝗻𝗲𝗲𝗱 𝗺𝗮𝗻𝗮𝗴𝗲𝗱

𝐀𝐈 𝐄𝐧𝐠𝐢𝐧𝐞𝐞𝐫𝐢𝐧𝐠 | 𝐌𝐚𝐜𝐡𝐢𝐧𝐞 𝐋𝐞𝐚𝐫𝐧𝐢𝐧𝐠 | 𝐏𝐲𝐭𝐡𝐨𝐧 𝐏𝐫𝐨𝐠𝐫𝐚𝐦𝐦𝐢𝐧𝐠 | 𝐀𝐮𝐭𝐨𝐦𝐚𝐭𝐢𝐨𝐧 | 𝐎𝐫𝐜𝐡𝐞𝐬𝐭𝐫𝐚𝐭𝐢𝐨𝐧 𝐃𝐚𝐭𝐚 | 𝐂𝐑𝐌 𝐒𝐲𝐬𝐭𝐞𝐦𝐬 Experienced AI engineer with over 8 years of expertise. 𝐓𝐫𝐮𝐬𝐭𝐞𝐝 𝐛𝐲 𝐬𝐭𝐚𝐫𝐭𝐮𝐩𝐬, 𝐚𝐠𝐞𝐧𝐜𝐢𝐞𝐬, 𝐚𝐧𝐝 𝐞𝐧𝐭𝐞𝐫𝐩𝐫𝐢𝐬𝐞 𝐭𝐞𝐚𝐦𝐬 𝐰𝐨𝐫𝐥𝐝𝐰𝐢𝐝𝐞. ✓ 𝗧𝗼𝗽 𝗥𝗮𝘁𝗲𝗱 𝗣𝗹𝘂𝘀 on Upwork ✓ 𝟖+ 𝐘𝐞𝐚𝐫𝐬 of Experience ✓ Available for long-term and ongoing projects ✓ Working across 𝐄𝐒𝐓 / 𝐄𝐃𝐓 / 𝐂𝐒𝐓 / 𝐏𝐒𝐓 / 𝐆𝐌𝐓 time zones ✓ Responsive and clear communication during active hours I have completed 40+ projects, building AI agents that enhance operational efficiency and replace manual tasks. My work sits at the intersection of Python engineering, applied machine learning, and workflow orchestration. I build 𝐞𝐧𝐝 𝐭𝐨 𝐞𝐧𝐝 𝐬𝐲𝐬𝐭𝐞𝐦𝐬 where AI models, APIs, databases, and automation engines work together as a cohesive, maintainable architecture. 𝐅𝐨𝐫 𝐄𝐱𝐚𝐦𝐩𝐥𝐞: A client came to me to replace manual call handling with an AI voice agent that could answer inbound calls, qualify callers, and capture structured data. Missed calls and inconsistent handling were hurting their operations. I built a production-ready voice AI system using GPT-4 for conversation logic, speech-to-text and text-to-speech, and Python services to manage state and validation. The agent was integrated with Twilio and synced directly with the CRM, with n8n handling orchestration. After deployment, calls were handled automatically, data flowed cleanly into the CRM, and the system ran reliably without human intervention. -----------------------------------------𝐏𝐫𝐢𝐦𝐚𝐫𝐲 𝐂𝐚𝐩𝐚𝐛𝐢𝐥𝐢𝐭𝐢𝐞𝐬------------------------------------------------ 𝐀𝐈, 𝐋𝐋𝐌𝐬 & 𝐀𝐩𝐩𝐥𝐢𝐞𝐝 𝐌𝐚𝐜𝐡𝐢𝐧𝐞 𝐋𝐞𝐚𝐫𝐧𝐢𝐧𝐠 I design and implement LLM powered systems that solve real operational problems, including: AI agents for lead qualification, customer support, internal assistants, and decision workflows Retrieval Augmented Generation systems using internal documents, CRM data, and knowledge bases Document intelligence pipelines for extraction, summarization, classification, and validation NLP systems for intent detection, sentiment analysis, tagging, and structured output generation ⸻ 𝐏𝐲𝐭𝐡𝐨𝐧 𝐁𝐚𝐜𝐤𝐞𝐧𝐝 & 𝐒𝐲𝐬𝐭𝐞𝐦 𝐄𝐧𝐠𝐢𝐧𝐞𝐞𝐫𝐢𝐧𝐠 Python is my primary language for building scalable AI services and automation backends. I regularly work with: FastAPI and Flask for API-driven AI services Async processing, background workers, queues, and webhook-based systems Secure integrations with third-party APIs and internal platforms Logging, monitoring, retries, and failure handling for long-running automations ⸻ 𝐀𝐮𝐭𝐨𝐦𝐚𝐭𝐢𝐨𝐧, 𝐎𝐫𝐜𝐡𝐞𝐬𝐭𝐫𝐚𝐭𝐢𝐨𝐧 & 𝐈𝐧𝐭𝐞𝐠𝐫𝐚𝐭𝐢𝐨𝐧 I use automation platforms where they make sense, and custom code where they’re required. My approach includes: Orchestrating complex workflows with n8n, Zapier, and Make Combining low code tools with Python services for flexibility and control Event driven architectures triggered by webhooks, queues, and system state changes Multi-step workflows across sales, operations, finance, and support ⸻ 𝐃𝐚𝐭𝐚, 𝐂𝐑𝐌𝐬 & 𝐈𝐧𝐭𝐞𝐫𝐧𝐚𝐥 𝐒𝐲𝐬𝐭𝐞𝐦𝐬 I frequently design systems that act as the operational backbone of a business: CRM automation and system design (HubSpot, GoHighLevel, Salesforce, Zoho, Pipedrive) Databases including PostgreSQL, MySQL, and MongoDB Airtable, Notion, and Google Sheets used as structured operational systems Data synchronization, reporting pipelines, and dashboards ⸻ 💻 𝐓𝐞𝐜𝐡 𝐒𝐭𝐚𝐜𝐤 & 𝐊𝐞𝐲𝐰𝐨𝐫𝐝𝐬: Python • AI Agent Development • GPT-4 • FastAPI • Flask • OpenAI APIs • n8n • Zapier • Make • CRM Automation (HubSpot, Salesforce, GoHighLevel) • RAG Pipelines • Twilio • Voice AI • NLP • LLM Integration • REST APIs • Async Processing • MongoDB • PostgreSQL • Airtable • Google Sheets • Document AI • Automation Architecture • Data Pipelines • Workflow Orchestration ⸻ 𝐇𝐨𝐰 𝐈 𝐁𝐮𝐢𝐥𝐝 𝐒𝐲𝐬𝐭𝐞𝐦𝐬: I design with production in mind. That means proper system architecture, clear data flow, error handling, logging, retries, and monitoring. Automations are built to run unattended without breaking silently. I avoid overusing low code tools. When logic becomes complex or business critical, I move it into Python services to keep the system reliable and extensible. 𝐋𝐞𝐭’𝐬 𝐛𝐮𝐢𝐥𝐝 𝐀𝐈 𝐬𝐲𝐬𝐭𝐞𝐦𝐬 𝐭𝐡𝐚𝐭 𝐚𝐜𝐭𝐮𝐚𝐥𝐥𝐲 𝐫𝐮𝐧 𝐲𝐨𝐮𝐫 𝐨𝐩𝐞𝐫𝐚𝐭𝐢𝐨𝐧𝐬.

B2B Lead Generation Expert | Cold Email Marketing & Automation | LinkedIn Outreach Specialist | Appointment Setting | GoHighLevel CRM | Sales Navigator | Recruiter Outreach | Crypto & Web3 BD | B2B Lead Generation | LinkedIn Outreach | Apollo | Sales Navigator | Dripify | Expandi | GoHighLevel (GHL) Most outreach fails for one of two reasons it's too generic to get a response, or it's so automated it feels like spam. I built my entire process around solving that problem. I combine accurate prospect research, personalized messaging, and smart automation to build outreach systems that generate real replies, real conversations, and real pipeline consistently. Whether you need a one-time lead list or a full outreach engine running in the background, I can build it and run it for you. Who I Work With I work with founders, sales teams, agencies, recruiters, and growth-stage startups who are tired of cold outreach that goes nowhere. If you have a great product or service but struggle to get in front of the right people — that's exactly where I come in. Core Services B2B Lead Generation & Targeted Prospect Research Good outreach starts with the right list. I don't just pull names I build targeted, verified, enriched lead lists based on your exact ideal customer profile so every outreach effort is focused on people who actually matter to your business. ICP-based lead list building from scratch Decision-maker identification: Founders, CEOs, COOs, CMOs, CROs, VPs of Sales, HR Managers, Recruiters, Procurement Heads Company research: industry, size, revenue range, tech stack, hiring signals, funding stage Contact enrichment: verified business emails, LinkedIn URLs, direct phone where available Competitor mapping and look-alike company research Prospect qualification based on your criteria before delivery Tools: Apollo, LinkedIn Sales Navigator, Hunter, Crunchbase, ZoomInfo Cold Email Marketing, Outreach & Automation Cold email is still one of the highest ROI outreach channels when done right. I write and automate campaigns that land in the inbox, get opened, and actually get replies no spray and pray. Every sequence is built around your audience, your offer, and your goals. Cold email campaign strategy and copywriting Multi-step drip sequences with personalized variables A/B testing on subject lines, openers, and CTAs Inbox warming and domain reputation management Spam trigger avoidance and deliverability optimization Follow-up sequences that don't feel pushy Reply management and lead handoff Tools: Apollo, Instantly, Klenty, Smartlead, Mailshake, GoHighLevel CRM Setup, Automation & Pipeline Management A CRM that isn't set up properly is just a fancy spreadsheet. I build clean, functional CRM systems that track every lead, automate the right follow-ups, and make sure no opportunity ever falls through the cracks. GoHighLevel full setup: pipelines, workflows, automations, snapshots Lead stage management and deal tracking Automated follow-up sequences triggered by actions or time delays Contact segmentation and tagging Email and SMS automation inside GoHighLevel CRM migration and data cleanup Reporting dashboards and pipeline visibility Tools: GoHighLevel, HubSpot, Close CRM, Zoho, Salesforce LinkedIn Outreach, Lead Generation & Appointment Setting LinkedIn is the most powerful B2B channel alive but most people are using it wrong. I run LinkedIn outreach campaigns that feel human, get accepted, start real conversations, and book calls on your calendar without getting your account flagged. Targeted prospect list building inside Sales Navigator Personalized connection request sequences Multi-touch follow-up message campaigns Conversation management and reply handling Lead qualification and appointment booking Founder and company page outreach support Tools: LinkedIn Sales Navigator, Dripify, Expandi, HeyReach, Waalaxy, Phantombuster Recruiter, Staffing & HR Outreach I work with recruitment agencies, staffing firms, and HR teams to run outreach campaigns targeting hiring managers, talent acquisition leads, and decision-makers across industries. Outreach to hiring managers and HR decision-makers Support for technical and non-technical recruitment campaigns Candidate sourcing research and list building Staffing agency lead generation and client outreach Crypto, Web3 & Blockchain Business Development The Web3 space moves fast and relationships matter more than almost anywhere else. I support crypto projects, DeFi platforms, and blockchain startups with targeted BD outreach, KOL identification, and partnership development. KOL research, outreach, and relationship building Exchange listing and partnership BD support Community and ecosystem partner outreach Investor and launchpad research

I am a CRM Automation and Workflow Specialist with 4 years of experience building end-to-end business automation systems that reduce manual work, increase lead conversion, and help businesses scale without hiring more staff. I have worked with startups, marketing agencies, real estate firms, healthcare providers, SaaS companies, coaching businesses, and e-commerce brands across multiple markets. My primary platforms are GoHighLevel, HubSpot, Pipedrive, Zoho CRM, Salesforce, and ActiveCampaign. I handle everything from full CRM setup and pipeline architecture to contact segmentation, tagging logic, lead scoring, and lifecycle automation. I build systems where your CRM actually reflects how your business operates, not just a default setup that gets ignored after a week. For workflow automation and cross-platform integration, I work with Zapier, Make, n8n, Pabbly Connect, and direct API and webhook connections. I connect CRMs with tools like Calendly, Google Calendar, Typeform, Jotform, Gravity Forms, Stripe, PayPal, PandaDoc, DocuSign, Twilio, Mailchimp, ActiveCampaign, Klaviyo, Sendgrid, Postmark, Slack, Google Sheets, Airtable, Notion, ClickUp, Monday, Asana, Trello, and more. If two tools need to talk to each other, I build that connection cleanly and reliably. My automation services include lead capture workflows, multi-step follow-up sequences, missed-call text-back, appointment scheduling and reminder systems, SMS drip campaigns, email marketing automation, onboarding flows, re-engagement campaigns, deal stage automation, task assignment triggers, and contract or invoice automation. I also handle A2P 10DLC registration, SMTP and email domain configuration, email deliverability setup, and CRM data cleanup and migration. For messaging and outreach automation, I work with Twilio, WhatsApp Business API, ManyChat, Intercom, Drift, and native GHL conversation tools. I build chatbot flows for lead qualification, customer support, appointment booking, and multi-channel nurturing across SMS, email, WhatsApp, and website chat widgets. On the data and reporting side, I integrate with Google Analytics, Google Tag Manager, Meta Ads, Google Ads, Looker Studio, and reporting dashboards that pull live data from your CRM. I also work with Shopify, WooCommerce, and payment integrations to automate post-purchase workflows, subscription billing, and customer retention flows. My project types include new CRM builds, broken workflow audits and repairs, full system migrations, platform consolidations, and ongoing retainer support. I document everything I build, train your team if needed, and stay available after launch for any adjustments. If you are losing leads because follow-ups are late, your CRM is a mess no one trusts, your tools are disconnected and syncing manually, or your team is spending hours on tasks that should run automatically, those are exactly the problems I solve. Platforms and tools I work with regularly: GoHighLevel, HubSpot, Pipedrive, Zoho CRM, Salesforce, ActiveCampaign, Keap, Podio, Copper CRM, Freshsales, Zapier, Make, n8n, Pabbly Connect, Webhooks, REST API, JSON, Twilio, WhatsApp API, ManyChat, Mailchimp, Klaviyo, Sendgrid, Google Sheets, Airtable, Notion, ClickUp, Slack, Stripe, Shopify, WooCommerce, Calendly, Typeform, Jotform, PandaDoc, DocuSign, Google Analytics, Looker Studio, Meta Ads, Google Ads, WordPress, and more. Send me a message describing your current setup and what you need automated or fixed. I will review it and let you know exactly how I can help.

Ready to scale your business with AI-powered automation, advanced API integrations, and workflows that run on their own? I'm an AI Automation Expert with 8,800+ Upwork hours, Top Rated status, a 100% Job Success Score, and 80+ satisfied clients across SaaS, eCommerce, marketing, and finance. I help teams eliminate manual work, streamline operations, and scale faster using custom automations built in Make com, Zapier, and n8n, plus AI agents and seamless API integrations. ✅ What I Offer Make com, Zapier & n8n Automation Connect your apps and automate repetitive tasks with multi-step workflows that run 24/7. AI Agents & Chatbots Build AI-powered agents that qualify leads, answer questions, and handle first-touch follow-up automatically. Custom API Integrations Real-time connections between your platforms using REST, SOAP, and webhook-based APIs. CRM Automation Automate lead handling, follow-ups, and pipeline updates across HubSpot, Salesforce, Zoho, Pipedrive, GoHighLevel, and Monday com. Sales Funnel Automation Streamline lead capture, nurturing, and conversion with email triggers, forms, payments, and analytics. Marketing & Email Automation Connect Mailchimp, ActiveCampaign, MailerLite, and Lemlist for campaign triggers, segmenting, and reporting. Google Workspace Automation Automate workflows across Google Sheets, Drive, Forms, Gmail, and Calendar. VoIP & Communication Automation Automate calls, messages, webinars, and notifications with Twilio, JustCall, Zoom, and WebinarJam. 🧠 Tools & Platforms I Specialize In Make com: Advanced scenarios, routers, custom functions Zapier: Multi-step workflows, filters, conditions, custom webhooks n8n: Cloud and self-hosted automations, code nodes, AI workflows APIs: REST and SOAP APIs, webhooks, third-party integrations AI Tools: ChatGPT, Claude, and custom GPT or AI-agent steps inside workflows CRMs: HubSpot, Salesforce, Zoho, Pipedrive, GoHighLevel, Monday Google Ecosystem: Sheets, Docs, Forms, Calendar, Gmail eCommerce & SaaS: Stripe, Shopify, WooCommerce, Notion, Calendly, Slack, Typeform 🚀 My Process 1️⃣ Free Consultation: Understand your goals, tech stack, and bottlenecks 2️⃣ Custom Strategy: A clear plan for your automations, triggers, and integrations 3️⃣ Build & Test: Robust, error-free workflows with logging, so nothing breaks silently 4️⃣ Ongoing Support: Monitor performance and scale your automations as you grow 💼 Why Work With Me? AI Automation Specialist: Make com, Zapier, and n8n, from no-code tools to advanced API architecture Top Rated, 100% Job Success: Trusted by 80+ businesses on Upwork Results-Driven: Focused on ROI, time savings, and real business impact Clear Communication: You'll always know what's done, what's next, and why 📈 Success Stories 📌 Built a lead funnel for a marketing agency that boosted conversions by 30% 📌 Integrated Stripe with QuickBooks via API and saved 20+ hours a week in manual billing 📌 Built a Make com scenario to auto-route leads across departments and cut response time by 50% 📌 Automated CRM workflows for a finance team and improved productivity by 40% 📩 Let's Work Together Whether you're building from scratch, fixing broken workflows, or scaling up with AI agents and APIs, I'll help you automate smart and grow faster. Message me now for a free consultation and let's unlock your business potential.

Agencies lose 15-25 hours a week to manual work that software should be doing: copying leads between tools, chasing follow-ups, stitching apps that were never built to talk to each other. I build the automation that makes that work disappear. I'm not a generalist. I specialize in: ✅ n8n automation with AI → RAG chatbots, API-driven workflows, self-hosted setups ✅ GoHighLevel (GHL) → CRM buildouts, workflows, custom fields, Marketplace/OAuth apps ✅ API + app integrations → Follow Up Boss, Zapier, Make, Pabbly, Twilio, Salesforce, Google Sheets ✅ AI agents and tools → email categorizers, internal chatbots, LLM-powered workflows ✅ Client dashboards → Next.js / Supabase KPI dashboards that turn scattered data into one clear view The result: less manual work, lower operational cost (clients see up to 40% reductions), and systems that keep running without you babysitting them. Why agencies keep me on retainer: → Top Rated, 100% Job Success across 28 jobs and 1,517+ hours on Upwork → Two long-term clients at 600+ and 450+ hours and counting → I explain what I'm building in plain language, reply fast, and stay ahead of the roadmap instead of waiting to be told A recent client put it best: "Ed is an absolute legend. Super talented but also trustworthy." Another: "He stays ahead of me and helps keep me on task. A great addition to our business." If your agency is drowning in manual work or duct-taped integrations, send me a message with what's slowing you down. I'll tell you straight whether automation is the fix and how I'd approach it.

I help businesses eliminate repetitive work by automating operations, connecting CRMs, and integrating AI into existing workflows. If your team is wasting time on manual processes, duplicate data entry, or disconnected systems, I build reliable solutions that save time, reduce errors, and scale with your business. With 9+ years of experience, 99+ successful Upwork projects, and a consistent 5★ track record, I've helped businesses automate sales, operations, customer support, and internal processes using modern automation and AI technologies. **I can help with:** * AI workflow automation using OpenAI, Anthropic, and Google AI * Make, Zapier, and Google Apps Script automation * CRM automation (Podio, GoHighLevel, HubSpot, Pipedrive, and more) * Custom API integrations, webhooks, and third-party system connections * Lead routing, qualification, and follow-up automation * Dashboards, reporting, notifications, and business process automation I focus on building automation that is reliable, easy to maintain, and designed around your business processes—not just connecting apps. My goal is to simplify operations so your team can spend less time on repetitive tasks and more time growing the business. If you're looking for an experienced automation specialist who understands both the technical side and the business impact, click **"Invite to Job"** and let's discuss your project.

Need accurate B2B leads, LinkedIn research, clean prospect lists, or CRM-ready data without wasting time fixing bad records? I’m a Top Rated Plus Lead Generation and Data Research Specialist with 12+ years of experience, 1,600+ completed Upwork jobs, 53,000+ hours, $800K+ earned, and 100% Job Success. I help businesses build targeted lead lists, find decision-makers, organize CRM data, and manage high-volume research with accuracy, speed, and consistency. 💼 Services I Offer: 📊 Data Entry & Data Management 🧩 CRM Data Entry & Database Support 🔍 Web Research & List Building 👩‍💼 Virtual Assistance & Admin Support 🤖 AI-Assisted Workflow Support 🛠 Tools & Platforms 🔹🤖 ChatGPT, Codex 🔹📊 Microsoft Excel, Google Sheets, Google Apps Script, Airtable 🔹 🧩 Salesforce, HubSpot, Zoho CRM, Pipedrive 🔹 🔎 Apollo, SalesQL, Snov 🔹 💼 LinkedIn Sales Navigator, Crunchbase 🔹 🌐 WordPress, Shopify, Wix, Squarespace, WooCommerce 🔹 💬 Slack, Zoom, Microsoft Teams, Skype, Google Meet 🔹 🎨 Canva ✅ What you can expect: 🔹 Targeted leads based on your ideal customer profile 🔹 Clean and organized Excel or Google Sheets files 🔹 Verified business contact information where available 🔹 Duplicate, outdated, and incomplete records removed 🔹 CRM-ready data formatting 🔹 Clear communication throughout the project 🔹 Reliable daily availability 🔹 Long-term support for ongoing lead generation and database management I use a manual + tool-assisted research process to keep the data accurate and useful. I also use ChatGPT and AI-assisted tools to improve research speed, structure data, clean information, and support repetitive admin workflows. Every project is reviewed carefully before delivery to maintain quality and consistency. Clients choose me because I focus on clean, relevant, and usable data - not just large lists. Whether you need a small targeted prospect list, a large B2B database, LinkedIn research, CRM cleanup, or ongoing admin support, I can help you complete the work accurately and on time. 🚀 Ready to Scale Your Operations? Send me your project requirements through Upwork and I’ll respond with a clear plan, timeline, and sample format.

Are inefficient systems, scattered tools and manual processes slowing your business down? Most growing businesses reach a point where spreadsheets, disconnected apps and ad-hoc workflows start costing real time and money. I help small to medium size businesses replace that chaos with clear, scalable operational systems that are built to fit the way you actually work. As a ClickUp Qualified Solutions Partner (the highest recognition available for ClickUp Consultants, evaluated directly by ClickUp's own team) on top of being a ClickUp Verified Expert, with 15+ years of experience in business systems, operations and project management, I don't just set up tools. I design end-to-end operational systems that give your team clarity, accountability and room to grow. I am Monday Certified Expert as well. ⭐️What I Build For You: 🔧Custom ClickUp & Systems Architecture Workspaces designed around your actual business, not copy-paste templates. Multi-space structures, custom workflows, dashboards and reporting built for your team's reality. 🔧Workflow Automation & Integrations Automate approvals, handoffs, onboarding, and reporting using ClickUp-native automations plus Make and Zapier. I also integrate with tools like QuickBooks, Xero, DocuSign, Pipedrive and Slack, so your entire operation runs from one connected hub. 🔧Process Optimisation & SOPs I map your existing workflows, eliminate bottlenecks, and document clear Standard Operating Procedures so your team knows exactly what to do without chasing you for answers. 🔧Team Training & Onboarding Your system only works if your team uses it. I design adoption plans and run hands-on training for remote, hybrid, and in-office teams so ClickUp becomes second nature, fast. 🔧Ongoing Support & Optimisation Many clients keep me on retainer to evolve their systems as the business grows, troubleshoot issues, and continuously improve performance. ⭐️What my Clients Achieved working with Me: 👥SYDRC: Replaced Excel and legacy CRM tools with 11 custom boards, automated workflows and mirrored data, saving 20+ hours per week and unlocking advanced analytics 👥Vikings Manufacturing: Integrated systems with QuickBooks and DocuSign, used AI-powered data extraction to eliminate manual admin and reduce errors across the operation 👥BraveHope Partners: Built an automated client journey system with master dashboards giving leadership real-time visibility across the entire organisation 👥Financial Advisory Client: Streamlined disconnected workflows into one automated system, resulting in 30% cost reduction and measurable sales growth 🌟What My Clients Say: "Working with Hina is a pleasure. She understood my needs and carried out the work in a timely manner. She also provided weekly updates to make sure the communication was ongoing. I would give her more than a 10 if I could." - Vanessa Besack, Founder, BraveHope Partners "I recently had the pleasure of working with Hina and I must say, the service provided was nothing short of exceptional. From start to finish, Hina went above and beyond to ensure that all my needs were met and that the entire process was as smooth and stress-free as possible. The level of professionalism and expertise Hina demonstrated was truly impressive. She took the time to understand our specific requirements, offering tailored advice and innovative solutions that far exceeded my expectations." - Abdi Ali, Director, SYDRC "Dealing with messy workflows used to cost me time and money. Hina analysed my business and recommended tools that automated tasks and improved visibility. Now, everything is streamlined, I've cut costs by 30%, and my sales are up! She is great for any business owner wanting to simplify and grow." CEO, Financial Advisory Client ⭐️Why Clients Choose Me: ✅ ClickUp Qualified Solutions Partner - elite-level certification, rigorously evaluated by ClickUp's own team. ✅ Monday Certified Partner with cross-platform expertise across Asana, Jira, Pipedrive and Zoho. ✅ Strategic-first approach - I understand your business before recommending or building anything. ✅ Full-stack systems thinking - connecting your CRM, project management, finance and communication tools into one coherent operation. ✅ Master's in Software Project Management, ITIL certified. ✅ Long-term partner mindset, many clients stay with me more on retainer. Ready to turn your operations into a system that runs without you chasing everything? Let's start with a conversation about where you are and where you want to be.