AI Engineer, AI Automation Expert, AI Agents Developer, Claude Code Expert, n8n Expert, RAG Engineer, AI Consultant, AI Transformation Partner - these are the many hats I have had the chance to wear. I build the AI infrastructure mid-market enterprises need to go from "we have ChatGPT" to "AI is shipping our work." Top 1% on Upwork. 100% Job Success. $100K+ in earnings across 30+ production AI implementations. UT Austin (Computer Engineering + AI/ML). Udemy instructor with 190K+ students. Ex-quant at SMB Capital (NYC hedge fund). Singapore Navy AI/ML autonomous underwater vehicle specialist. 🎯 WHAT I SPECIALIZE IN ▪ AI Agents & Multi-Agent Systems: Claude Code, MCP servers, LangGraph, CrewAI, Claude Agent SDK ▪ AI Automation: n8n (expert-level), Make, Zapier, custom Python pipelines ▪ RAG / Retrieval-Augmented Generation: Pinecone, pgvector, semantic search, document AI ▪ AI Transformation: company-wide rollouts, per-department playbooks, idle Claude Enterprise activation ▪ AI SaaS Development: full-stack Next.js + FastAPI + Postgres ▪ AI Consulting: strategy, architecture, vendor selection, implementation audits ▪ CRM Automation: GoHighLevel (GHL), HubSpot, Salesforce, Pipedrive, Clay, Instantly ▪ Voice AI: Vapi, Retell, ElevenLabs, Deepgram, Whisper for sales and support ▪ LLM Integration: Claude (Anthropic), OpenAI, Gemini, Llama, DeepSeek ▪ Workflow Automation: Business Process Automation, exception flagging, document processing ▪ MCP (Model Context Protocol): custom MCP servers, Claude Code skills and plugins 📈 RECENT CLIENT WORK → Hilo (medical device, Series B funded): Hilo Intelligence agent platform in production → Life Seasons ($50M+ supplements brand): warehouse auto-batching @ 98–99% success; Shopify-to-Sage reconciliation; parent-child AR sub-ledger during live Doss ERP migration → Casa Maestri (tequila distillery, Mexico): HubSpot CRM rebuild + AI lead follow-up → Smart Roofing: full GoHighLevel automation suite + custom GHL MCP → Protocol Health Club: hormone-therapy patient intake + retention automation → E2Go / Everything 2 Go (e-commerce furniture): Shopify automation + inventory AI → Multi-tenant RAG knowledge brain: semantic search across 10,000+ technical docs → Voice AI sales agents: outbound qualification + appointment booking 🛠️ COMPLETE TECH STACK AI Models: Claude (Anthropic), GPT-4, GPT-4o, Gemini, Llama, DeepSeek, Mistral Claude Ecosystem: Claude Code, Claude Cowork, Claude Agent SDK, MCP servers, Skills, Plugins Agentic Frameworks: LangChain, LangGraph, CrewAI, Pydantic AI, AutoGen, DSPy Automation Platforms: n8n, Make, Zapier, Airtable, Power Automate Vector Databases: Pinecone, pgvector, Supabase, ChromaDB, Weaviate, Qdrant CRM Platforms: GoHighLevel (GHL), HubSpot, Salesforce, Pipedrive, Close, ActiveCampaign Email / Outreach: Instantly, Clay, Apollo, Lemlist Voice AI: Vapi, Retell, Bland, ElevenLabs, Deepgram, Whisper, Synthflow Backend: Python (FastAPI, Django, Pandas, NumPy), Node.js, TypeScript Frontend: Next.js, React, React Native, Streamlit, Tailwind CSS, shadcn/ui Databases: PostgreSQL, Supabase, MongoDB, Redis Cloud / DevOps: AWS, Cloudflare Workers, Azure, GCP, Docker, Vercel, Render Scraping / Browser: Playwright, Apify, FireCrawl, Browser Use 🏆 CREDENTIALS ✓ Top Rated Plus on Upwork ✓ 100% Job Success Score ✓ 30+ production AI builds shipped ✓ $100K+ Upwork earnings ✓ UT Austin: Computer Engineering BS + AI/ML postgraduate program ✓ Udemy Instructor: 190,000+ students, 3,000+ 5★ ratings ✓ Ex-Quantitative Trader at SMB Capital (NYC hedge fund) ✓ Ex-Singapore Navy AI/ML Specialist (Autonomous Underwater Vehicles) 📞 NEXT STEP Send me the workflow eating your team's time, the AI initiative that stalled, or the Claude Enterprise license sitting idle. I'll send back a Loom in 24 hours with the architecture + cost.

I have over 20 years of experience doing online jobs and providing I.T. services for clients, including general administrative work, data analytics, software development, and other tech-related tasks. I have excellent Internet research capabilities, with great attention to detail. I used to teach I.T. subjects (software and hardware) in a university and tech school. I'm an electronics hobbyist as well. I look forward to putting up my own robotics/IoT company someday. I have a small team of dedicated, hard-working assistants, enabling us to handle high-volume data processing and other time-sensitive projects. My skillset includes proficiency and solid experiences in the following applications and fields: - ChatGPT (I have Plus account) - Canva (I have Pro account) - Grammarly (I have Pro account) - Google Gemini - Notion - Acrobat Pro - InVideo - Tally.so - Whimsical - Teachable LMS - WordPress content management - Shopify product listing and management - WooCommerce product listing and management - Elucidat LMS Authoring Tool - Coda Workspace - Microsoft Office (Word, Excel, PowerPoint, Access) - Google Workspace - Google Apps (Docs, Sheets, Slides) - Apple apps (Pages, Numbers, Keynote) - use of collaborative tools (Asana, S l a c k, goBrief, Trello, Milanote, Telegram, Infinity, etc.) - Basic experience on Squarespace content management - CRM operations (Pipedrive, Clientlook) - Airtable Data Entry - Zendesk Data Entry - Zenkit Project Management - Basic Video Editing (Camtasia, MovieMaker) - Experience working on MYOB AccountRight - Experience working on NETO eCommerce Suite - Experience working on eCommerce platforms (goDaddy Store Website Management, Wix, Weebly, PrestaShop) - Experience reposting ads on Gumtree You can count on me on the following: - Lead Generation - File Management - Data Analytics - Email Validation - Data Scraping - Database management (Data Cleaning / Data Enrichment) - Mail Merge for Google docs with auto-send on Gmail - Tally.so forms to Notion database automation - Big Excel/csv file splitting - Data Entry / Data Encoding / Transcription - Web Content Management - MARKUP coding - Online Research / Data Extraction and compilation - PDF editing and conversion / Data Conversion across different formats - Basic Image / Picture editing - Database design and programming - Knowledge in I.T. Applications and Technology - Experienced in Remote Desktop Operations - Very knowledgeable in computer hardware, networking technology, cloud storage - Geo-coding (Address to Longitude/Latitude) - Knowledge in Digital Electronic circuits and designing (basic to intermediate) - Visual Basic Programming, C, C++ Programming My primary goal is to provide quality I.T. solutions to my clients. Why choose me? - Top-rated - Highly experienced, over 13,000 work hours logged here on Upwork alone - Versatile, multi-skilled - Excellent multi-tasker - Very organized - Speaks and writes fluent English and Filipino - Fast learner, can follow instructions quickly, able to adapt as needed - Reliable, pays great attention to details - Will take the initiative to solve problems - Makes sure outputs are always accurate without sacrificing speed - Loves challenges, always willing to learn - Has a team ready to manage big projects, can work long hours, including weekends - Can work and commit to long-term projects - Work environment: two independent high speed internet connections (500+ Mbps speed), dual-screen monitor setup, high specs computer/laptop units, standby backup power supply against power interruptions) Be sure to visit my Portfolio and Work History sections, along with testimonials from satisfied clients!

Turn Zoho into an automated powerhouse with custom AI assistants. I streamline operations, eliminate repetitive tasks, and help your business scale. Specializing in Zoho One, Zoho CRM, Zoho Creator, and custom API integrations to connect your entire tech stack. ### 🛠️ Core Technical Stack : ✔️ Zoho Ecosystem: Zoho One, Zoho CRM, Custom Creator Apps (Deluge), Books, Inventory, Zoho Analytics, Zoho Flow, Zoho Sign, Zoho Desk, Zoho Campaigns. ✔️ Low-Code Platforms: Zapier, Make, Skyvia. ✔️ Development & Scripting: Deluge, Python, Custom Webhooks, REST APIs, JSON Data Mapping. ✔️ AI & Automation: OpenAI API integrations, multi-step LLM workflows, automated data extraction & parsing. ### 💡 What I Architect & Build : ✅ Custom Business Applications: Advanced Zoho Creator systems featuring complex relational database structures, custom Deluge scripting, role-based access controls, and mobile inspection workflows. ✅ End-to-End CRM Architecture: Custom modules, dynamic CPQ quoting engines, automated sales pipelines, Blueprint creation, and versioned contract snapshots. ✅ Cross-Platform API & Middleware Integrations: Connecting CRMs and ERPs with Google Workspace, custom webhooks, n8n, Stripe, QuickBooks, and proprietary backend servers. ✅ Database Cleanup & System Migrations: Complete data deduplication, complex migrations (HubSpot/Pipedrive/Airtable/Excel/Tally to Zoho), and financial data reconciliation. ✅ AI-Powered Process Automation: Architecting custom AI workflows inside CRMs and internal tools to automate lead scoring, dynamic content generation, and document parsing. ### ⭐ Why Clients Work With Me : ► Strategic Business Partner: I don't just write script—I analyze your operational bottlenecks and recommend scalable, long-term architecture before writing code. ► Production-Ready Clean Build: Strict database modeling, robust error handling, and documented configuration ensure your system stays easy to maintain. ► Full-Lifecycle Ownership: From discovery and data mapping to sandbox testing, user permission setups, and admin handover, I manage the complete implementation. 📩 Ready to Scale Your Systems? Send an invitation to chat. Let's schedule a brief discussion to map out your architecture and review key requirements.

B2B Lead Generation Specialist | LinkedIn Outreach | Prospect List Building | Cold Email & Data Enrichment Expert Ready to turn your outreach into a predictable lead generation system that consistently delivers qualified meetings with decision-makers. I help B2B companies generate high-quality leads, build targeted prospect lists, and run scalable outreach systems using LinkedIn Outreach, Sales Navigator, and Cold Email strategies. My focus is not just finding contacts — I build structured outbound pipelines that improve targeting, increase response rates, and create real sales opportunities. If your outreach is not converting, the issue is usually poor targeting, weak data quality, or lack of personalization. I solve this by delivering accurate, verified, and outreach-ready prospect databases tailored to your Ideal Customer Profile (ICP). Core Services ✔ B2B Lead Generation ✔ Prospect List Building ✔ LinkedIn Lead Generation ✔ LinkedIn Outreach Campaigns ✔ LinkedIn Prospecting & Sales Navigator Research ✔ Cold Email Lead Generation ✔ Email List Building & Verified Contact Research ✔ Decision-Maker Identification (CEO, Founder, Director, Manager level) ✔ Contact Research & Data Enrichment ✔ CRM Management & Pipeline Organization ✔ Market & Competitor Research ✔ Lead Qualification & Segmentation ✔ Virtual Assistant & Admin Support for Sales Teams LinkedIn Outreach Services ◉ LinkedIn Sales Navigator targeting and research ◉ Personalized connection request campaigns ◉ Direct message outreach sequences ◉ Follow-up messaging systems for higher response rates ◉ Lead nurturing and engagement tracking ◉ Appointment setting support through LinkedIn ◉ Audience segmentation based on ICP and buyer intent ◉ Campaign tracking and performance optimization Cold Email & Lead Database Services ◉ Targeted B2B lead list building ◉ Verified email research and validation ◉ Cold email prospect list preparation ◉ Bounce reduction and data cleaning ◉ Outreach-ready database structuring ◉ Industry-specific lead generation campaigns ◉ Segmented prospect lists for personalized outreach Data Research & Enrichment ◉ Web research and company profiling ◉ Contact enrichment (email, phone, LinkedIn profiles) ◉ Data mining and database building ◉ Spreadsheet organization and cleanup ◉ Market research and niche analysis ◉ Competitor research and lead sourcing ◉ Duplicate removal and data validation CRM & Workflow Management ◉ HubSpot CRM setup and management ◉ Salesforce, Zoho CRM, Pipedrive support ◉ GoHighLevel pipeline organization ◉ Lead tracking and reporting dashboards ◉ CRM cleanup, tagging, and segmentation ◉ Workflow automation and pipeline structuring Industries I Work With ◉ SaaS & Technology Companies ◉ Digital Marketing & Advertising Agencies ◉ Real Estate & Construction ◉ Logistics & Transportation ◉ Manufacturing & Industrial Companies ◉ Financial Services & Consulting Firms ◉ eCommerce & Retail Brands ◉ Recruitment & Staffing Agencies Tools I Use Apollo | ZoomInfo | LinkedIn Sales Navigator | LinkedIn Recruiter | RocketReach | Crunchbase | Clearbit | Hunter | Lusha | Snov | Seamless AI | LeadIQ | SignalHire | Clay Instantly | Smartlead | Lemlist | Mailshake | Reply | GMass | Dripify HubSpot | Salesforce | Zoho CRM | Pipedrive | GoHighLevel | Airtable | Notion | ClickUp | Monday | Trello Google Sheets | Excel | CRM Databases Why Clients Work With Me ✔ Highly targeted and verified lead lists ✔ Strong expertise in LinkedIn Outreach & Sales Navigator ✔ Accurate ICP-based prospecting ✔ Fast delivery with clean structured data ✔ Organized CRM and pipeline systems ✔ Focus on quality leads, not random lists ✔ Reliable communication and long-term support ✔ Scalable outbound systems that generate real conversations My goal is simple: help businesses connect with the right decision-makers, generate consistent leads, and build predictable outbound growth systems using LinkedIn Outreach, Cold Email, and B2B Lead Generation strategies. If you're looking for a Lead Generation Specialist, LinkedIn Outreach Expert, Prospect List Builder, Email Researcher, Data Enrichment Specialist, or CRM Manager, I’m ready to support your project. Let’s build your pipeline. Lead Generation Specialist, LinkedIn Outreach, LinkedIn Lead Generation, LinkedIn Prospecting, Sales Navigator, Appointment Setting, B2B Lead Generation, Prospect List Building, Email List Building, Contact Research, Data Enrichment, CRM Management, Cold Email Outreach, Market Research, Virtual Assistant.

Cold email landing in spam? B2B lists bouncing before the first send? I build the system that fixes both - verified contact lists (Apollo, Instantly, SPF/DKIM/DMARC setup), and CRM-ready data. One engagement, fully async. 10 years on Upwork, $100K+ earned, 9,600+ hours, Top Rated Plus, 100% JSS. WHAT I DELIVER Cold email infrastructure setup. I configure SPF, DKIM, DMARC, and MX records across multiple domains, set up Google Workspace inboxes, and launch inbox warm-up via Snovio. Every setup includes a pre-send deliverability audit. From zero to first send in 5-7 days. Verified B2B contact lists. Leads are sourced from LinkedIn Sales Navigator, Apollo, ZoomInfo, and Hunter — cross-referenced across 3 sources, never single-source exports. Every email is verified through NeverBounce or Debounce before delivery. Bounce rate kept under 2%. CRM data cleanup and enrichment. I handle deduplication, field standardization, and contact enrichment for HubSpot, Salesforce, Pipedrive, and Zoho. Missing data gets filled, stale records get flagged, and the output is CRM-ready on delivery. HOW I WORK Share your ICP and target criteria and I come back same day with a sourcing plan, verification method, timeline, and price. Quality is confirmed before full scope starts — paid pilot batch of 20-50 contacts or one test domain first, then the full run. No calls, no video. All scope, updates, and decisions stay in writing. TOOLS Sourcing: LinkedIn Sales Navigator, Apollo, ZoomInfo, Hunter, Lusha. Verification: NeverBounce, Debounce, Snovio. Infrastructure: Google Workspace, Namecheap, Snovio warm-up, Google Postmaster Tools. CRM: HubSpot, Salesforce, Pipedrive, Zoho. INDUSTRIES SaaS, Tech, Consulting, Finance, Healthcare, Manufacturing, Real Estate, E-commerce, Creative Agencies, Legal.

Still stuck in manual workflows and disconnected tools? I design AI Automation systems that automate operations, connect data, and create scalable workflows that save time and money. What I offer & why clients choose me 🚀 I provide end-to-end AI Automation for business workflows, from strategy to implementation and long-term support. With 4,000+ hours of hands-on experience in automation and AI-driven workflows, I focus on systems that actually save time, reduce errors, and scale with your business. ✅ Free automation analysis / audit, a no-strings-attached workflow review you can reuse later 🤖 AI Automation & workflow design tailored to your tools, processes, and growth goals 🎥 Step-by-step video walkthroughs explaining every automation, logic, and AI component in plain English 🔧 Post-service support to ensure your workflows stay stable, scalable, and easy to maintain As an AI Automation specialist, I help agencies, SaaS teams, and service businesses automate workflows and optimize business processes. I design, build, and support scalable automation systems that reduce manual work and improve efficiency. I build AI Automation workflows using Zapier, Make, and n8n to automate business processes, connect tools, and create scalable automation systems. 🗂️ I work with CRM automation (HubSpot, Pipedrive, Zoho, Monday, Airtable), helping teams keep data clean, synced, and actionable. 📱 I design social media automation workflows for Instagram, Facebook, TikTok, and YouTube, from content publishing to notifications and reporting. 📊 I automate Google Drive & Google Sheets workflows for data processing, system synchronization, and automatic reporting. 🛒 My experience includes eCommerce automation for Shopify and WooCommerce, covering orders, customers, and internal workflows. ✉️ I build email and notification workflows using Gmail, Outlook, Slack, Telegram, and Discord to keep teams and clients informed in real time. 🤖 I implement AI-powered automation flows with OpenAI, ChatGPT, and Gemini to enhance workflows with smart logic and AI-driven actions. 🎯 I also create lead generation pipelines, manage data syncing between apps, and deliver automatic reporting systems that eliminate manual work. Let’s transform your manual processes into smart, AI-powered workflows. Write me to get started! 💡 Additional Skills & Expertise: ⚡ AI Automation expert: I design, build, and optimize 50+ automation workflows that replace repetitive tasks, improve accuracy with rule-based automation logic, and boost efficiency using scalable automation systems. My automations run across Zapier, Make, and n8n, handling everything from routine data automation to complex multi-step workflow automation, saving businesses 30–50+ hours/week. I focus on reliable automation workflows that improve efficiency. ⚡ Automation systems & workflows: I implement scalable AI automation workflows using Zapier, Make, and n8n, delivering end-to-end process automation, notifications, reporting, and lead generation pipelines. Systems include monitoring, error handling, and optimized performance. Every workflow is tailored for seamless automation execution. ⚡ Smart workflow automation: I convert manual operations into fully automated workflows built in Zapier, Make, and n8n, replacing human actions with reliable automation processes that reduce errors and increase productivity by up to 70%. Includes reporting, scheduling, content, and AI-powered decision automation. Workflows scale with business growth. ⚡ Full-cycle automation delivery: From automation strategy and workflow mapping to implementation, optimization, and post-launch support, I deliver complete automation solutions with clear documentation and walkthroughs for easy management and scaling. ⚡ AI-driven automation flows: Using AI logic, intelligent routing, and smart triggers, I build workflows for data-driven decisions, approvals automation, content automation, and cross-platform execution. My AI-powered automation systems enhance workflow efficiency. ⚡ Workflow integration automation: I connect 50+ apps with Zapier, Make, and n8n, ensuring seamless data automation, stable workflow automation, and error-free execution. ⚡ Automation documentation & training: I deliver guides, documentation, and video training for long-term workflow automation stability. Teams can adopt and manage automation workflows independently. ⚡ Continuous automation optimization: I monitor, refine, and upgrade automations in Zapier, Make, and n8n to maximize ROI, performance, and efficiency. ⚡ B2B automation consulting: I align automation strategy with business objectives, ensuring every workflow delivers measurable results through AI Automation, workflow automation, and system automation integration. Let’s transform your operations and unlock new growth opportunities! 🚀 🗨 Drop me a message, and let’s discuss how we can bring your vision to life. 18.07.26

Kindly send me a message and let's discuss more about LinkedIn outreach ( see my Upwork job history please) Here's what I can help you with: ✅ Book more consistent LinkedIn calls each month ✅ Grow your LinkedIn following and network ✅ Increase engagement and visibility on your LinkedIn profile To achieve this, I would handle: ✅ 20 connection requests per day from your personal LinkedIn profile ✅ Consistent follow-ups to nurture conversations and book calls ✅ 3 LinkedIn comments per day to increase visibility and engagement ✅ 50 InMail messages per month ✅ 100-150 connection requests sent from your company page

🏆 Top-Rated Plus | Top 3% Expert in Data Analytics, Tracking & Automation 💡 GA4 • GTM • Looker Studio • Power BI • BigQuery • SQL • ETL Automation Hi, I’m Danish, a Top-Rated Plus Analytics & Data Automation Specialist with 6+ years of experience helping global brands, eCommerce stores, and SaaS startups turn raw data into actionable insights. I build end-to-end analytics ecosystems that track user behavior, unify data sources, and automate reporting across GA4, GTM, BigQuery, and Looker Studio ensuring every decision is data-driven and reliable. 🌟 CORE EXPERTISE 📊 Data Visualization & Analytics Build dynamic dashboards in Looker Studio & Power BI for marketing, sales, and revenue KPIs Connect GA4, BigQuery, and CRM data for unified performance insights Automate data refreshes and alerts for real-time monitoring ⚙️ Tracking & Measurement Full GA4 setup, migration, and custom event tracking Advanced Google Tag Manager (GTM) configuration — tags, triggers, and data layers Server-side & CAPI tracking for Shopify, Meta, and Google Ads Cross-domain, consent-mode, and privacy-compliant setups 🔄 ETL & Data Pipeline Automation Automate data syncs between Shopify, GA4, BigQuery, and Looker Studio Build DBT and Supermetrics pipelines for scalable reporting Eliminate manual reporting with clean, documented workflows 💼 SELECTED PROJECTS Built a real-time marketing dashboard integrating GA4 + BigQuery + Looker Studio Designed server-side tracking for eCommerce clients using GTM + Meta CAPI Automated ETL workflows that reduced reporting time by 80% Created multi-source dashboards tracking ROAS, LTV, CAC, and conversion rates 🎓 CERTIFICATIONS ✅ Google Analytics 4 Certified ✅ Google Tag Manager Certified ✅ Looker Studio Certified ✅ SQL & BigQuery Proficiency 🚀 WHY WORK WITH ME ✔ Top Rated Plus (Top 3% on Upwork) ✔ 6+ years of hands-on experience across marketing analytics & data pipelines ✔ Proven success in building scalable, accurate, and privacy-compliant tracking systems ✔ Clear documentation, QA testing, and measurable ROI on every project 🔧 TOOLS & STACK GA4 | GTM | Looker Studio | Power BI | BigQuery | SQL | DBT | Supermetrics | Windsor.ai | Shopify | Meta Pixel | Google Ads | Mixpanel | Amplitude | PostHog 🤝 LET’S COLLABORATE Whether you need a complete tracking setup, an automated analytics pipeline, or a custom dashboard, I’ll help you connect, visualize, and scale your data with confidence.

Are you in search of a Multitalented Personal Virtual Assistant who is an expert in doing day-to-day tasks? If yes, then you are at the right place. Hi, I am Ramish Mahmood, and I hold a Master’s degree in Business Administration (MBA). I am a multi-skilled Virtual Assistant & Business Support Specialist with years of experience supporting entrepreneurs, small businesses, and corporate teams. I specialize in handling day-to-day tasks, streamlining workflows, and managing projects so clients can focus on growth. With expertise across administration, e-commerce, customer service, social media, content creation, and CRM management, I provide a complete business support solution. Clients choose me because I am: ✅ Reliable and deadline-driven ✅ Detail-oriented and accuracy-focused ✅ Tech-savvy with 100+ tools mastered ✅ A problem-solver who delivers results ✅ Friendly, approachable, and professional ⸻ Services I Offer Administrative & Executive Support ✅ Calendar, scheduling, and appointment management ✅ Professional email handling & inbox organization ✅ Travel arrangements & expense tracking ✅ Document preparation, formatting, and editing (Word, Excel, Google Suite) ✅ Reports and presentations (PowerPoint, Canva, Google Slides) ✅ Transcription, note-taking, meeting summaries ✅ File organization & cloud management (Google Drive, Dropbox, OneDrive) ✅ HR support: CV screening, recruitment, onboarding Data Entry, Research & Lead Generation ✅ Accurate data entry (Excel, Google Sheets, CRMs) ✅ Data cleaning, formatting & validation ✅ Market research, competitor analysis, web research ✅ Contact list building & targeted prospect research ✅ LinkedIn Sales Navigator campaigns ✅ Data scraping/extraction (Import.io, ParseHub, Data Miner) ✅ Email verification (Hunter.io, NeverBounce) Email Management & Marketing ✅ Inbox organization & professional responses ✅ Writing & designing email campaigns ✅ Automation setup and list segmentation ✅ Platforms: Mailchimp, ActiveCampaign, ConvertKit, Klaviyo Customer Service & Chat Support ✅ Email, phone & live chat support ✅ Ticketing systems: Zendesk, Freshdesk, Gorgias ✅ Complaint resolution & refund processing ✅ Customer follow-ups & relationship building Social Media Management ✅ Platforms: Facebook, Instagram, LinkedIn, TikTok, Pinterest, Twitter (X) ✅ Content planning, scheduling & posting ✅ Caption writing & hashtag research ✅ Engagement: comments, DMs, community growth ✅ Analytics & performance reporting ✅ Scheduling tools: Buffer, Hootsuite, SproutSocial, Later, OnlySocials Content Creation & Design ✅ Blog posts & SEO-friendly content ✅ Video editing (Reels, Shorts, TikTok) with CapCut, Filmora, Adobe Premiere Pro ✅ Graphic design: flyers, logos, brochures, cards, branding kits ✅ Canva designs for social media & presentations ✅ Photoshop, Illustrator, CorelDraw for professional results ✅ Proofreading, editing & document formatting E-commerce & Shopify Store Management ✅ Platforms: Shopify, WooCommerce, eBay, Etsy, Amazon ✅ Store setup & customization ✅ Product listing optimization (titles, descriptions, images) ✅ Order processing, refunds & returns ✅ Inventory management & promotions ✅ Customer service & support Project & Business Management ✅ Project planning & task management ✅ Tools: Asana, Trello, Jira, Monday, Wrike, Notion ✅ SOP creation & workflow optimization ✅ Team management & communication ✅ Real estate support: listings, CRM updates, tenant communication ✅ Logistics/trucking admin: dispatching, load board research, scheduling Website & CRM Management ✅ WordPress management: content uploads, plugin updates ✅ Basic HTML/CSS edits ✅ CRM systems: Salesforce, HubSpot, Zoho, Pipedrive ✅ Sales funnel tracking & database management ⸻ Tools & Platforms Expertise • Productivity: Office 365, Google Workspace, Calendly, Wrike • CRM & Marketing: HubSpot, Salesforce, Zoho CRM, Pipedrive, Mailchimp, ConvertKit, ActiveCampaign, Klaviyo • Design & Editing: Canva, Photoshop, Illustrator, CorelDraw, Premiere Pro, Filmora, CapCut • Research & Data: LinkedIn Sales Navigator, Hunter.io, NeverBounce, Data Miner, Import.io, ParseHub • Project Management: Asana, Trello, Jira, Monday.com, Wrike, Notion • E-commerce: Shopify, WooCommerce, eBay, Etsy, Amazon • Social Media Tools: Buffer, Hootsuite, SproutSocial, Later, OnlySocials • Customer Support: Zendesk, Freshdesk, Gorgias, Intercom ⸻ Personal Traits ✅ Honest & reliable ✅ Detail-oriented & accuracy-driven ✅ Tech-savvy & quick learner ✅ Problem solver & decision maker ✅ Strong communication skills ✅ Friendly, approachable & professional ✅ Efficient multitasker & team player ⸻ I help businesses stay organized, scale smoothly, and save valuable time. Whether you need daily admin support, e-commerce store management, customer service, content creation, or project management, I am here to deliver results with professionalism and efficiency. Let’s connect to discuss how I can add value to your business

To build a successful career in a dynamic and challenging environment that offers continuous growth opportunities. With an MBA in Accounting and extensive experience in telemarketing, sales, client service, lead generation, CRM management, and creative media production, I aim to leverage my skills, professionalism, and problem-solving ability to deliver measurable results, contribute to organizational success, and exceed client expectations. ● Provided telemarketing, cold calling, appointment setting, and lead generation services for clients across the USA, Canada, UK, and Australia. ● Specialized in Merchant Cash Advance (MCA), Real Estate, Insurance, Solar, HVAC, and Digital Marketing projects. ● Expert in CRMs: Podio, HubSpot, Zoho, FollowUp Boss, Pipedrive, Go High Level (GHL), CallRail. ● Skilled with dialers/systems: Mojo, Phone Burner, RingCentral, ViciDial, CallTools, XenCall, Nextiva, CloudTalk. ● Delivered admin support, research, video editing, and creative design services. ● Maintained consistent client satisfaction and repeat business through quality performance and professionalism.