I fix messy CRMs so your team closes faster and your reports tell the truth. ★★★★★ “Olanrewaju showed up on time, was knowledgeable and gave some helpful tips during the call. My goal was to explain the current obstacles and get an idea of what assistance Olanrewaju could provide. In addition to gaining confidence that our needs could be met, I also left with clear next steps based on suggestions made by Olanrewaju.” My mission is to make business more satisfying and productive for everyone. I work together with honesty, empathy, and respect across teams, business units, and locations. I have been certified as a Freshworks Product Expert who provides Freshdesk/Freshservice/Freshsales, Freshmarketer, and Freshchat administration services. Are you looking to try out a new CRM or customer service suite software (Helpdesk) to build your business operation on, including a sales/support team to set up from scratch? Are you already using one of the Freshworks products, but not sure if it was set up correctly and all the available features are utilized? I will understand your business processes and daily workflow, analyze your current issues, and come up with a custom solution to meet your needs. Once you approve it, I will implement all the changes and test your account. My skills -Freshworks -Freshdesk -Freshsales -Freshservice -Freshmarketer -Freshchat -Freshcaller

💎 Qualified Senior AI & Web Engineer 🥇 100% Client Satisfaction ✅ 500+ Success Stories Delivered ✅ Quality work and Commitment ☎️ 𝗔𝗹𝘄𝗮𝘆𝘀 𝗮𝘃𝗮𝗶𝗹𝗮𝗯𝗹𝗲 𝗳𝗼𝗿 𝗜𝗻𝘁𝗲𝗿𝘃𝗶𝗲𝘄 𝗮𝗻𝗱 𝗮𝘁𝘁𝗲𝗻𝗱 𝗰𝗮𝗹𝗹 ✉️ 𝟐𝟒/𝟕 𝐑𝐞𝐬𝐩𝐨𝐧𝐬𝐞 ➥ (Open to long-term collaborations) ⭐️⭐️⭐️⭐️⭐️ Years of experience in AI and full-stack development have taught me one rule: 𝙨𝙮𝙨𝙩𝙚𝙢𝙨 𝙨𝙝𝙤𝙪𝙡𝙙 𝙬𝙤𝙧𝙠 𝙝𝙖𝙧𝙙𝙚𝙧 𝙨𝙤 𝙥𝙚𝙤𝙥𝙡𝙚 𝙙𝙤𝙣’𝙩 𝙝𝙖𝙫𝙚 𝙩𝙤. I build solutions that save hours, cut complexity and deliver results clients can see. 🏆 ✧ 𝐂𝐎𝐑𝐄 𝐄𝐗𝐏𝐄𝐑𝐓𝐈𝐒𝐄 𝐀𝐈 𝐀𝐠𝐞𝐧𝐭 𝐃𝐞𝐯𝐞𝐥𝐨𝐩𝐦𝐞𝐧𝐭: OpenClaw (Clawbot)▸CrewAI▸AutoGen▸Claude Code ▸Multi-Agent Systems▸Pinecone▸Weaviate▸Agentic Workflows▸Memory Management 𝐂𝐑𝐌 & 𝐒𝐚𝐥𝐞𝐬 𝐀𝐮𝐭𝐨𝐦𝐚𝐭𝐢𝐨𝐧: GoHighLevel (GHL)▸HubSpot▸Zoho CRM▸Salesforce ▸Pipedrive▸Monday▸Lead Routing▸Pipeline Automation▸CRM Syncing 𝐂𝐨𝐧𝐯𝐞𝐫𝐬𝐚𝐭𝐢𝐨𝐧𝐚𝐥 & 𝐕𝐨𝐢𝐜𝐞 𝐀𝐈: Vapi▸Retell AI▸Bland AI▸Air AI ▸ElevenLabs▸Deepgram▸Twilio▸LiveKit▸Whisper▸Real-Time Voice Agents 𝐑𝐀𝐆 & 𝐊𝐧𝐨𝐰𝐥𝐞𝐝𝐠𝐞 𝐁𝐚𝐬𝐞𝐬: LangGraph▸LlamaIndex▸LangChain▸Supabase▸Vector DBs▸Document Intelligence▸Private AI▸Knowledge Retrieval 𝐀𝐮𝐭𝐨𝐦𝐚𝐭𝐢𝐨𝐧 & 𝐁𝐚𝐜𝐤𝐞𝐧𝐝: n8n▸Make▸Pipedream▸ActivePiece▸Firebase▸Xano▸Redis▸API Orchestration▸Webhooks▸Supabase Auth 𝐂𝐥𝐨𝐮𝐝 & 𝐃𝐞𝐩𝐥𝐨𝐲𝐦𝐞𝐧𝐭: AWS(Lambda/EC2)▸Vercel▸Docker▸Railway▸CI/CD▸Scalable AI Infrastructure ▸24/7 Secure ◾ 𝘼𝙄 𝘼𝙜𝙚𝙣𝙩𝙨 | 𝘾𝙤𝙣𝙫𝙚𝙧𝙨𝙖𝙩𝙞𝙤𝙣𝙖𝙡 & 𝙑𝙤𝙞𝙘𝙚 𝘼𝙄 | 𝙍𝘼𝙂 | 𝘾𝙍𝙈 𝘼𝙪𝙩𝙤𝙢𝙖𝙩𝙞𝙤𝙣 & 𝙍𝙚𝙫𝙚𝙣𝙪𝙚 𝙎𝙮𝙨𝙩𝙚𝙢𝙨 | 𝘼𝙄 & 𝘼𝙪𝙩𝙤𝙢𝙖𝙩𝙞𝙤𝙣 𝙄𝙣𝙩𝙚𝙜𝙧𝙖𝙩𝙞𝙤𝙣 | 𝙒𝙚𝙗 𝘿𝙚𝙫𝙚𝙡𝙤𝙥𝙢𝙚𝙣𝙩 | 𝙇𝙤𝙬-𝘾𝙤𝙙𝙚 𝙏𝙤𝙤𝙡𝙨 | 𝙇𝙖𝙣𝙜𝘾𝙝𝙖𝙞𝙣 · 𝙇𝙡𝙖𝙢𝙖𝙄𝙣𝙙𝙚𝙭 · 𝙇𝙖𝙣𝙜𝙂𝙧𝙖𝙥𝙝 | 𝙣8𝙣 · 𝙕𝙖𝙥𝙞𝙚𝙧 · 𝙈𝙖𝙠𝙚 | 𝙋𝙮𝙩𝙝𝙤𝙣 · 𝙁𝙖𝙨𝙩𝘼𝙋𝙄 · 𝙉𝙤𝙙𝙚.𝙟𝙨 · 𝘿𝙟𝙖𝙣𝙜𝙤 | 𝙋𝙞𝙣𝙚𝙘𝙤𝙣𝙚 · 𝘾𝙝𝙧𝙤𝙢𝙖𝘿𝘽 | 𝙏𝙬𝙞𝙡𝙞𝙤 · 𝙑𝙖𝙥𝙞 · 𝙇𝙞𝙫𝙚𝙆𝙞𝙩 | 𝙒𝙝𝙞𝙨𝙥𝙚𝙧 · 𝘿𝙚𝙚𝙥𝙜𝙧𝙖𝙢 · 𝙀𝙡𝙚𝙫𝙚𝙣𝙇𝙖𝙗𝙨 | 𝘼𝙒𝙎 · 𝘼𝙯𝙪𝙧𝙚 · 𝙂𝙤𝙤𝙜𝙡𝙚 𝘾𝙡𝙤𝙪𝙙 | 𝙊𝙩𝙝𝙚𝙧 𝙈𝙤𝙙𝙚𝙧𝙣 𝙏𝙚𝙘𝙝𝙣𝙤𝙡𝙤𝙜𝙞𝙚𝙨 ✧ 𝐓𝐄𝐂𝐇 𝐒𝐓𝐀𝐂𝐊 & 𝐓𝐎𝐎𝐋𝐒 𝐀𝐈/𝐌𝐋 𝐌𝐨𝐝𝐞𝐥𝐬: GPT-4o, Claude 3.5, Gemini, Mistral, LLaMA, Hugging Face 𝐀𝐈 𝐀𝐠𝐞𝐧𝐭 & 𝐅𝐫𝐚𝐦𝐞𝐰𝐨𝐫𝐤𝐬: LangChain, LlamaIndex, LangGraph, AutoGen, CrewAI, OpenClaw (Clawbot), Lindy AI, Claude Code, Botpress, Rasa, Dialogflow 𝐂𝐑𝐌 & 𝐑𝐞𝐯𝐞𝐧𝐮𝐞 𝐒𝐲𝐬𝐭𝐞𝐦𝐬: GoHighLevel, HubSpot, Zoho CRM, Salesforce, Pipedrive, ActiveCampaign, Klaviyo, Monday, ClickUp 𝐀𝐮𝐭𝐨𝐦𝐚𝐭𝐢𝐨𝐧 & 𝐎𝐫𝐜𝐡𝐞𝐬𝐭𝐫𝐚𝐭𝐢𝐨𝐧: n8n, Zapier, Make, Pipedream, ActivePiece, Apify, Selenium, Puppeteer, Playwright, Browserless 𝐁𝐚𝐜𝐤𝐞𝐧𝐝 & 𝐀𝐏𝐈𝐬: Python, FastAPI, Node.js, Django, REST APIs, Graph Apis, Webhooks 𝐃𝐚𝐭𝐚𝐛𝐚𝐬𝐞𝐬 & 𝐕𝐞𝐜𝐭𝐨𝐫 𝐒𝐭𝐨𝐫𝐞𝐬: PostgreSQL, MongoDB, Supabase, Firebase, Redis, Airtable, Xano, Pinecone, Weaviate, Milvus, Faiss, ChromaDB 𝐒𝐩𝐞𝐞𝐜𝐡 & 𝐕𝐨𝐢𝐜𝐞 𝐀𝐈: Whisper, Deepgram, ElevenLabs, PlayHT, Vapi, Twilio, LiveKit, Retell 𝐂𝐥𝐨𝐮𝐝 𝐏𝐥𝐚𝐭𝐟𝐨𝐫𝐦𝐬: AWS, Azure, Google Cloud, Vercel, Railway, Render ✧ 𝗠𝘆 𝗪𝗼𝗿𝗸𝗳𝗹𝗼𝘄 ➡️ 𝐃𝐢𝐬𝐜𝐨𝐯𝐞𝐫𝐲 & 𝐏𝐥𝐚𝐧𝐧𝐢𝐧𝐠 – Understand your goals, define scope and architecture. ➡️ 𝐒𝐲𝐬𝐭𝐞𝐦 𝐃𝐞𝐬𝐢𝐠𝐧 – Plan optimal models, APIs, and workflows. ➡️ 𝐃𝐞𝐯𝐞𝐥𝐨𝐩𝐦𝐞𝐧𝐭 – Build clean, efficient, modular systems. ➡️ 𝐓𝐞𝐬𝐭𝐢𝐧𝐠 & 𝐎𝐩𝐭𝐢𝐦𝐢𝐳𝐚𝐭𝐢𝐨𝐧 – Ensure speed, accuracy, and cost-effectiveness. ➡️ 𝐋𝐚𝐮𝐧𝐜𝐡 & 𝐒𝐮𝐩𝐩𝐨𝐫𝐭 – Seamless deployment and continuous improvement. ➥ 𝐇𝐀𝐏𝐏𝐘 𝐓𝐎 𝐒𝐈𝐆𝐍 𝐍𝐃𝐀 & 𝐍𝐎𝐍-𝐂𝐎𝐌𝐏𝐄𝐓𝐄 𝐀𝐆𝐑𝐄𝐄𝐌𝐄𝐍𝐓𝐒 🛡️ Privacy is built into the way I work. Your information is safe, respected, and never shared. ✧ 𝐂𝐋𝐈𝐄𝐍𝐓 𝐓𝐄𝐒𝐓𝐈𝐌𝐎𝐍𝐀𝐋𝐒(Taken from various freelancing platforms) 🏆 ⭐⭐⭐⭐⭐ "Thanks to Mudassir’s mastery of Web and AI, our application now performs faster, scales better and looks more professional. Highly Outstanding Results 🎖️"- 𝙆𝙖𝙨𝙝𝙚𝙚𝙛 𝘼𝙠𝙧𝙖𝙢, 𝘾𝙀𝙊 𝙖𝙩 𝘾𝙖𝙡𝙞𝙗𝙚𝙧𝙡𝙮. ⭐⭐⭐⭐⭐ "Mudassir rebuilt our CRM with AI automation and turned chaos into control. Faster systems. Smarter workflows. Real power. Most developers code. He dominates." - 𝙍𝙖𝙝𝙪𝙡 𝙎𝙝𝙖𝙧𝙢𝙖, 𝙀𝙣𝙜𝙞𝙣𝙚𝙚𝙧𝙞𝙣𝙜 𝙋𝙧𝙤𝙟𝙚𝙘𝙩 𝙈𝙖𝙣𝙖𝙜𝙚𝙧 𝙖𝙩 𝘼𝙟𝙖𝙘𝙠𝙪𝙨 ⭐ Get in touch if you put your business first 𝐓𝐨 𝐲𝐨𝐮𝐫 𝐬𝐮𝐜𝐜𝐞𝐬𝐬, Mudassir

I help companies 𝐢𝐦𝐩𝐥𝐞𝐦𝐞𝐧𝐭 𝐂𝐑𝐌 𝐬𝐲𝐬𝐭𝐞𝐦𝐬, 𝐚𝐮𝐭𝐨𝐦𝐚𝐭𝐞 𝐦𝐚𝐫𝐤𝐞𝐭𝐢𝐧𝐠 𝐚𝐧𝐝 𝐬𝐚𝐥𝐞𝐬 𝐰𝐨𝐫𝐤𝐟𝐥𝐨𝐰𝐬, 𝐚𝐧𝐝 𝐛𝐮𝐢𝐥𝐝 𝐬𝐜𝐚𝐥𝐚𝐛𝐥𝐞 𝐫𝐞𝐯𝐞𝐧𝐮𝐞 𝐨𝐩𝐞𝐫𝐚𝐭𝐢𝐨𝐧𝐬. If your CRM feels messy, manual, or disconnected from your sales process, I fix it. Over the past 8+ 𝐲𝐞𝐚𝐫𝐬, I have helped 70+ 𝐁2𝐁 companies implement and optimize CRM systems that improve lead management, sales productivity, and revenue visibility. Platforms I implement: • HubSpot CRM • Zoho CRM • Pipedrive • Salesforce Deliverables include: • Pipeline design • Custom properties • Deal stages • Automation workflows • Sales dashboards 𝐌𝐚𝐫𝐤𝐞𝐭𝐢𝐧𝐠 𝐀𝐮𝐭𝐨𝐦𝐚𝐭𝐢𝐨𝐧 𝐒𝐲𝐬𝐭𝐞𝐦𝐬 I build automated marketing systems that turn leads into customers. Includes: • Lead nurturing workflows • Email marketing automation • Lifecycle stage automation • Lead scoring systems • Funnel automation 𝐓𝐨𝐨𝐥𝐬: HubSpot • Klaviyo • Mailchimp • ActiveCampaign CRM Integrations & Automation I connect your CRM with your entire tech stack. Examples: • Zapier / Make automation • API integrations • Marketing tool integrations • Payment integrations • Data sync systems Cold Outreach Infrastructure I build cold email systems that generate meetings. Includes: • Domain infrastructure setup • Email deliverability optimization • Smartlead / Instantly setup • Lemlist outreach systems • Lead management inside CRM Industries I Have Worked With B2B SaaS Agencies Consulting Firms Home Services Ecommerce FinTech If you need help with CRM implementation, marketing automation, or revenue operations, feel free to invite me to your project.

My name is Russell Giniger and I have over 15 years of implementation experience with CRMs/Support Desk Platforms such as Zoho, Hubspot, Pipedrive, Freshworks , HighLevel, Salesforce and Zendesk. All of my projects involve scope, implementation, QA. training, post launch optimization and support for CRM, VOIP Cloud Telephony, Support Desk with Omni Channel, marketing platforms and reporting/analytics. I have also implemented VOIP telephony systems with Omni Channel communication such as Nice Incontact , Ring Central, Talk Desk, Zentalk, Twilio, Justcall and Fresh Caller as well as speech analytics systems such as Call Miner. . I have also set up call marketing tracking with Ringba, Calltrackingmetrics and CallRail I have extensive experience in lead management, building pipelines, workflows, automations and implementing API integrations both custom and with zapier. I am also experienced in setting up CRM fields and data structures to implement reporting, analytics, dashboards and KPI’s needed to manage any business In addition, I have worked on CRM marketing strategies for email marketing, SMS, PPC, SEO, Lead Gen, Retargeting, Affiliates and Phone Call Campaigns. I have worked with clients in various industries such as healthcare, financial services, home services, home goods, construction, travel/hospitality, real estate, and e-commerce. I have also implemented CRMs, Support Desk with Omni Channel and Voip Dialers for Contact Center operations both remote and physical location. In addition, I have managed domestic and international Contact Center operations teams (sales, customer service and tech support) training, workforce management, quality assurance, business intelligence and recruiting.  CRM Implementation- Hubspot, GoHighLevel, Monday, Salesforce, Zoho, Pipedrive, Zendesk and Freshworks (Freshsales and Freshdesk_. Workflow automations, help desk/ ticket case management, leads, contacts, accounts, knowledge base, customer portals, custom integrations and with zapier, sales pipelines, inventory management, e- mail marketing, marketing campaign management, SMS, telephony integration, accounting integration with credit card and ACH processing, reporting and analytics  Cloud Based Telephony – Nice Incontact, Five 9, Fresh Caller, Ring Central - functionality such as call recording, skill based routing, queue management, predicative outbound dialer, lead management, call back scheduling, dispositions and agent status tracking/reporting Work Force Management Integrations with Telephony as well as CRM and Telephony integration for screen/script pops  Call Center Consultant for inbound, outbound, sales and service- recruiting, training, quality assurance, team leaders, reporting, coaching and development. Virtual Call Center or center with physical location  Speech Analytics Platform Implementations- Automate quality assurance process with Call Miner Platform

I build reliable n8n automation, AI automation, CRM automation, CRM Integrations, Make workflows, Zapier workflows, and API integrations that remove manual work, improve lead follow-up, and keep business systems running without fragile handoffs. I’m a Top Rated Upwork freelancer with 100% Job Success, $80K+ earned, and 130+ completed projects. I help teams connect their CRM, forms, websites, calendars, email, SMS, payment tools, databases, dashboards, and AI tools into one clean automation system. Clients usually hire me when: → Leads are not tracked, assigned, scored, or followed up properly → Their CRM is messy, duplicated, slow, or difficult for the team to use → Forms, websites, ads, calendars, email, SMS, payments, and CRM tools are disconnected → Existing Zapier, Make, or n8n workflows are breaking with real users and real data → They need AI agents, OpenAI, ChatGPT, Claude, API integrations, dashboards, portals, or custom backend logic → No-code tools are not enough and the workflow needs custom development I can help with: → n8n automation workflows, including triggers, webhooks, routers, API calls, conditions, error handling, logs, retries, and n8n cloud or self-hosted setup → AI automation and AI-powered business workflows using OpenAI, ChatGPT, Claude, prompt chains, AI agents, lead qualification, document processing, reporting, and human approval flows → CRM automation, CRM integration, CRM cleanup, pipeline automation, lead routing, lead scoring, sales follow-up, task creation, and reporting → Make scenarios and Zapier workflows with filters, paths, routers, lookup tables, webhooks, custom API requests, and workflow debugging → API integrations using REST APIs, webhooks, OAuth, Google Apps Script, Python scripts, Node JS backend logic, custom scripts, and database sync → Automated lead capture, routing, scoring, assignment, reminders, follow-up, reporting, invoicing, and document generation → Internal dashboards, admin panels, client portals, SaaS tools, and custom business applications when automation tools are not enough CRM platforms I work with include: HubSpot, GoHighLevel, Pipedrive, Salesforce, Zoho CRM, Monday, Airtable, ClickUp, Keap, Freshsales, ActiveCampaign, Mailchimp, Klaviyo, Insightly, Copper, and custom CRM systems. Automation and integration tools I use include: n8n, Make, Zapier, OpenAI, Claude, ChatGPT, Google Apps Script, Airtable, Notion, Google Sheets, Slack, Trello, Asana, ClickUp, APIs, webhooks, custom Python scripts, and Node JS backend logic. Full-stack and backend tools I work with include: React, Node JS, Python, Django, Flask, FastAPI, Express, MongoDB, PostgreSQL, MySQL, REST APIs, admin panels, dashboards, portals, and custom web apps. Before building, I map the full workflow: → Where the data starts → Where it needs to go → What should happen automatically → What should stay manual → What can fail → How duplicates should be handled → How errors should be logged, retried, or reported → How the team will use the system after delivery This helps avoid fragile automations, duplicate CRM records, broken webhooks, messy dashboards, missing follow-ups, and expensive rebuilds later. The goal is not just to connect apps together. The goal is to build a clean, reliable automation system that saves time, reduces errors, improves response speed, and gives your team a process they can actually use after delivery. Message me with your current tools, workflow, and the main bottleneck. I’ll suggest the cleanest way to build it using n8n, AI automation, CRM integration, Make, Zapier, APIs, or custom development when needed.

Business automation that eliminates repetitive work, connects disconnected tools, and gives your team hours back every week. I design and build end-to-end automation systems for companies that have outgrown spreadsheets and manual processes. Whether it's lead capture flowing into your CRM, AI handling routine decisions, or an Airtable system replacing a mess of disconnected tools, I turn chaotic workflows into clean, reliable systems. What I deliver: ▸ Workflow automation in Make com, n8n, and Zapier - connecting your CRM, forms, databases, and communication tools into one seamless pipeline ▸ CRM setup and automation - lead routing, follow-ups, deal tracking, and reporting in HubSpot, Pipedrive, GoHighLevel, or Freshsales ▸ Airtable-powered business systems - databases, dashboards, client portals, and operational tools connected to your full stack via Softr or Glide ▸ AI-powered workflows - OpenAI, Claude, and Gemini integrated into your processes for automated decisions, summaries, responses, and data processing For more complex automations that go beyond no-code tools, I use Claude Code to write custom JavaScript, build API integrations, and handle advanced logic that standard platforms can't cover. Every project starts with understanding your actual business process, not jumping straight to tools. I map out what needs to happen, design the simplest system that handles it reliably, and build it so your team can maintain it without calling me back every week. Top Rated freelancer on Upwork. I work with clients in English, Ukrainian, and Polish - building systems that scale without adding headcount. Describe your current workflow, the tools you use, and what you want automated - I'll respond with a specific plan and timeline.

I automate and connect everything behind the scenes with the latest AI-powered technologies. Hi, I’m Maksim — a results-driven automation specialist and solution architect with 10+ years of experience in business process automation, CRM/ERP integrations, API development, and AI-powered solutions. I have a small automation team. Together, we design and implement advanced systems that unify software, eliminate manual work, and boost efficiency. By combining our expertise, we successfully deliver end-to-end projects that save clients 20–50% in operational costs and drive measurable growth. What We Do 🚀 Business Process Automation — from routine operations to AI-driven workflows. 🔌 System Integrations — CRM, ERP, APIs, and custom middleware. 🔄 Two-Way Synchronization — reliable bi-directional system sync with a single source of truth to keep all data up to date. 🖥 CRM/ERP Implementation — full-cycle setup from scratch to fully operational systems, including process design, customization, and user onboarding. 📂 Data Migration — secure transfer of data between platforms with full integrity and minimal downtime. ⚡ Low-Code / No-Code Solutions — rapid implementations with Make.com, Zapier, and more. 🤖 AI Implementations — GPT & Claude chatbots, AI voice agents, predictive analytics, and intelligent data processing. 📊 Operations Optimization — marketing automation, production scheduling, inventory management, and intelligent forecasting for supply chains and sales. Why Choose Us: 🏆 Proven Track Record — hundreds of successful projects worldwide. ✂ Tailored Solutions — built exactly for your workflows. 🔄 Full-Cycle Delivery — from analysis to implementation and training. 🤖 Latest Technologies — AI, cloud, automation, and advanced analytics. ✅ Transparent Collaboration — clear milestones and progress updates. Industries Served: Real Estate, eCommerce, Healthcare, Finance, Manufacturing, Education, Technology Startups Tools & Platforms Expertise. 🔌 Automation & Integration: Make.com / Zapier / n8n, / Power Automate / SmartConnect 📊 CRM, ERP & Analytics: Monday.com / Zoho / Zoho Deluge / GoHighLevel / GHL / HighLevel / Salesforce / HubSpot / Pipedrive / Kommo / AmoCRM / FreshSales / Freshworks / Odoo / Bitrix24 / Oracle ERP / NetSuite / SAP / Microsoft Dynamics / Service Titan / Service Fusion / Housecall Pro / Close.io / ActiveCampaign / Klaviyo / Asana / Trello / Airtable / Smartsheet / Wrike / AppSheet / Dubsado / Notion / ClickUp 🖥 Web, eCommerce & Forms: WordPress / WooCommerce / Shopify / Webflow / Jotform / Typeform / DocuSign 💻 Programming Languages & Frameworks: Python / PHP / Java / React / C# / C++ / JavaScript / JSON / XML 💾 Databases & Backend Platforms: SQL / MySQL / Supabase / Xano ☁ Cloud & Infrastructure: AWS / Amazon Web Services / Azure / Docker / Kubernetes / Jenkins / GitLab / GitHub 📈 Analytics & BI: Zoho Analytics / Power BI / Tableau / Google Analytics / Google Data Studio / Google Looker 📂 Spreadsheets & Data Tools: Google Sheets / Excel / VBA /Macros 📞 Communication & Marketing: Twilio / LeadConnector / Intercom / Clay / Scribe /LinkedIn / Sales Navigator / SMTP 🤖 AI & Machine Learning OpenAI / ChatGPT / Claude / BotPress /Gemini /ElevenLabs / VAPI Let’s Talk: Contact me today — your direct path to streamlined, fully automated processes, elimination of routine tasks, and significant cost reduction. I deliver measurable results by leveraging AI and the latest technologies tailored to your business needs.

I'm a certified CRM consultant with 7+ years of experience across the full spectrum of modern CRM platforms: Salesforce, HubSpot, Zoho, Freshsales, and SugarCRM. I'm 5X Salesforce certified Agentforce specialist who has already shipped AI agent deployments for real clients, at a time when most consultants are still figuring out what Agentforce even is. Whether you're on Salesforce and ready to go deep, evaluating which CRM actually fits your business, or migrating off a platform that's slowing you down, I've been in all three situations, across 40+ implementations, and I know exactly where the traps are. What I've delivered: ✅ Reduced lead-to-SQL time by 40% for a product analytics SaaS, automated qualification workflows, centralized fragmented data, eliminated manual sales admin. ✅ Increased SQL → Closed-Won conversion by 27%, unified Salesforce, Pardot, and RingCentral into one intent-driven pipeline with automated routing and real-time rep alerts ✅ Improved sales forecasting accuracy by 37%+,full multi-cloud deployment across Sales, Service, Experience, and Marketing Cloud for a platform operating across 8 markets What I work on: 🤖 Agentforce & Salesforce AI Designing and deploying autonomous AI agents for sales prospecting, lead qualification, customer service, and internal ops. Custom agent actions, prompt engineering, agent topics, and grounding with your org's real data, not generic bots that hallucinate answers to your customers. ⚙️ Salesforce Development When clicks aren't enough, I write the code. Apex classes and triggers, Lightning Web Components, custom APIs, batch jobs, platform events, and complex Flow logic, built clean, documented, and scalable. I work across the full dev lifecycle: sandbox, version control, deployment, and post-go-live support. 🔵 Salesforce Platform Implementations Sales Cloud · Marketing Cloud (SFMC) · Pardot · Revenue Cloud · CPQ · Health Cloud · Experience Cloud · Education Cloud · Financial Cloud · Data Cloud, full cycle from requirements to go-live. 🟠 HubSpot CRM setup, pipeline automation, Marketing Hub, Sales Hub, Service Hub, sequences, workflows, lead scoring, and third-party integrations. Full onboarding or optimization of existing portals. 🟡 Zoho CRM End-to-end Zoho implementations, Zoho One ecosystem setup, Blueprint workflows, custom modules, Zoho Analytics, and integrations with the broader Zoho suite, Campaigns, Desk, Books, and more. 🟢 Freshsales (Freshworks CRM) Custom sales pipeline design, AI-powered lead scoring, workflow automation, Freshdesk integration, and full platform configuration tailored to your sales motion. 🟣 SugarCRM Custom module development, Sugar Sell and Sugar Market setup, workflow automation, reporting, and migrations from legacy CRM systems. ✅RevOps & Pipeline Automation MQL → SQL → Closed-Won workflows, lead routing, SLA enforcement, automated follow-ups, and pipeline health monitoring, across any of the above platforms. ✅ Marketing Automation & Email Journeys Complex audience segmentation, lead scoring models, nurture sequences, and triggered workflows in SFMC, Pardot, Marketo, and HubSpot. ✅ CRM Integrations Marketo, Drift, ZoomInfo, OneTrust, Snowflake, Shopify, Twilio, RingCentral, REST/SOAP APIs, Zapier, and custom middleware, connecting your CRM to everything else in your stack. ✅Dashboards & Reporting Real-time BI dashboards in Salesforce, Snowflake, BigQuery, Looker, and Power BI, built around decisions your team actually needs to make. ✅Data Pipelines SQL-first architectures with AI-assisted validation using AWS Bedrock and Lambda — built for regulated industries like healthcare and insurance where data correctness isn't optional. ✅My tech stack: CRM Platforms: Salesforce · HubSpot · Zoho CRM · Freshsales · SugarCRM Salesforce Dev: Agentforce · Apex · Lightning Web Components · Flows · Triggers · Batch Jobs · Platform Events · REST/SOAP APIs · Data Cloud Marketing: SFMC · Pardot · Marketo · HubSpot Marketing Hub · Datorama Data & BI: Snowflake · BigQuery · Looker · Power BI · Redash Integrations & Automation: Zapier · Python · Twilio · Formstack · AWS Lambda · MySQL · RingCentral · ZoomInfo · OneTrust Who I work with: Growth-stage and scaling companies in SaaS, B2B services, marketing, and healthcare. You might be: - On Salesforce and not getting ROI from it yet - On HubSpot, Zoho, Freshsales, or SugarCRM and needing it built properly - Evaluating which CRM to move to and needing honest, platform-agnostic advice - Ready to explore Agentforce and AI automation but don't know what's actually worth building In all four cases, I've been there, and I can help. Feel free to shoot me a DM if you've needs or are just exploring.

Top Rated Plus | API Integration, CRM Automation & Zapier Expert (3000+ Hours). I build reliable automation systems connecting APIs, CRMs, and SaaS platforms. If your platforms don’t talk to each other, your data is messy, or your automation is breaking — I fix it. ⚙️ What I Can Help You With 🔹 API Integration & Backend Development REST API / GraphQL integrations Webhooks & event-driven systems Custom API development SaaS platform integrations 🔹 CRM Setup & Automation HubSpot CRM Zoho CRM Salesforce automation Attio CRM workflows Freshworks / Freshsales configuration Zendesk integrations 🔹 Automation Systems Zapier automation Make (Integromat) Workflow automation Lead automation pipelines Data syncing between platforms 🔹 Telephony + CRM Integrations RingCentral integrations Power dialer integrations Call logging automation VoIP + CRM syncing 🔹 Data & System Integrations Airtable integrations WordPress API integrations Order fulfillment automation CRM data extraction & reporting 🌟 Recently Delivered Projects on Upwork ✔ Upgraded Zapier API → Cloud Hosted API automation for telecom phone systems ✔ Designed lead enrichment + outreach automation system ✔ Built Attio CRM automation (4 workflows) using Zapier + API scripting ✔ Freshworks / Freshsales CRM configuration & automation ✔ Created Zendesk API data extraction & reporting pipeline ✔ Integrated Keap + Freshbooks API for invoice & customer sync ✔ Built WordPress API integration for secure data exchange ✔ Integrated VaultRE + Monday API for workflow automation ✔ Developed RingCentral + Zapier + Salesforce automation ✔ Built Podium → Airtable API sync system ✔ Fixed RingCentral API authentication + call logging ✔ Zoho CRM + RingCentral Power Dialer integration ✔ FieldPulse → RingCentral call tracking automation ✔ Brightpearl ↔ WeSupply API automation for order fulfillment 🛠 Platforms & Technologies CRM Platforms HubSpot • Zoho • Salesforce • Attio • Freshsales • Zendesk • Keap Automation Tools Zapier • Make (Integromat) • Webhooks • Workflow Automation APIs & Backend REST API • GraphQL • Custom API Development • Data Syncing Business Platforms Airtable • WordPress • Brightpearl • WeSupply • Monday Telephony Systems RingCentral • Podium • FieldPulse • VoIP Integrations ⭐ Why Clients Work With Me ✔ 3000+ Upwork Hours Completed ✔ Top Rated Plus Freelancer ✔ Deep experience in complex API integrations ✔ Strong problem-solving & debugging skills ✔ Reliable long-term automation systems ✔ Clear communication & fast response 📩 Let's Build Your Integration If you need help with: API integrations CRM automation Zapier workflows Telephony integrations SaaS platform integrations Send me a message and let's discuss your project.

⭐️⭐️⭐️⭐️⭐️ "Blessing was amazing to work with. She made progress quickly, took the time to understand the assignments, and delivered clear instructions with her deliverables." - Natally (Upwork client) I help growing businesses build efficient systems, automate operations, and deliver projects successfully without unnecessary complexity. With 8+ years of experience in business automation and systems development, and 10+ years in project delivery and operations, I design practical, scalable systems that are easy to manage, well-documented, and built for long-term use. 🚀 What I Can Help You With ✔️ HubSpot, Pipedrive, Zoho, Salesforce, Freshsales, Monday, Airtable, Notion, Dubsado, and TaxDome setup and optimization ✔️ CRM cleanup, restructuring, migration, and data organization ✔️ Sales pipeline setup, lead routing, and follow-up automation ✔️ Workflow automation with n8n, Zapier, Make, and Power Automate ✔️ API integrations using REST APIs, webhooks, JSON, XML, and GraphQL ✔️ Email, SMS, and notification automation ✔️ Business process mapping, SOP creation, and operations optimization ✔️ Dashboards, reporting systems, and workflow visibility improvements ✔️ Project delivery systems and team collaboration workflows ✔️ AI chatbot and voice automation integrations for lead qualification, support, and booking 🛠 Tools & Platforms HubSpot | Zoho CRM | n8n | Zapier | Make | Power Automate | Pipedrive | Salesforce | Airtable | Notion | Monday | ClickUp | Twilio | Vapi | Retell | Meta | Slack | Google Workspace | Microsoft 365 | Shopify | WooCommerce | Stripe | QuickBooks 💡 How I Work 1. Understand your goals and operational challenges 2. Map your processes and identify automation opportunities 3. Design simple, scalable system architecture 4. Implement automation, chatbot systems, voice workflows, and integrations 5. Document workflows and train your team I build systems that are not only automated, but also reliable, easy to use, and aligned with how your business actually operates. If you need help with CRM implementation, workflow automation, integrations, or operations systems, I'd be happy to discuss your project.