As the Founder and Owner of a successful Zoho solutions business, I bring 10+ years of hands-on experience with Zoho and 20+ years in app, web, and database development across dozens of industries. I understand the challenges founders face—manual processes, inefficient workflows, and lack of system integration—and I design solutions that save time, increase productivity, and drive growth. I specialize in implementing, customizing, and expanding Zoho applications to meet the unique needs of your business. From custom Zoho CRM development to complex integrations via APIs, Zapier, or Make, I create systems that align perfectly with how you work. My goal is to automate your sales, marketing, and business processes while standardizing workflows for maximum efficiency. Zoho Expertise: ✅ Zoho One | ZeptoMail | Zoho CRM | Zoho Flow | Zoho Desk | Zoho Analytics ✅ Zoho Books | Zoho Inventory | Zoho Creator | Zoho Recruit & Zoho People ✅ Zoho Subscriptions | Orchestly | Zoho Catalyst | Custom API Integrations What I Deliver: Fully customized Zoho workflows that match your business processes Automation of repetitive tasks to free up your team’s time Custom modules, fields, views, and filters to make Zoho work the way you do Seamless integrations across Zoho apps and external systems As a founder myself, I know what it takes to scale a business efficiently. Let’s work together to unlock the full potential of Zoho for your business, automate your operations, and drive measurable results.

SaaS and digital product teams hire me when users are dropping off and the usual fixes aren't working. My work combines UX design and UX research to find exactly where and why users disengage, then design and test the improvements that move the metrics that matter. ▸ You might be in the right place if: Your product has traffic or signups but conversion or retention is lower than it should be You've had designers or audits before but nothing meaningfully changed You need someone who can own the problem end to end, not just deliver a report or a Figma file You want research-backed decisions, not assumptions ▸ What working with me looks like: I start by finding the real problem, through user interviews, usability testing, behavioral analysis, and journey mapping. Most teams discover the issue they thought they had isn't the actual issue. Then I design the solution, wireframes, flows, prototypes, and specs your developers can build from immediately. No theoretical recommendations. No endless Figma exploration. Then I tie it to outcomes, conversion rates, onboarding completion, trial-to-paid, retention. The work isn't done when the design is delivered. It's done when the metrics move. ▸ This is not the right fit if you're looking for: A quick visual refresh or UI polish Someone to execute a brief without questioning it A one-off audit with no follow-through ▸ A bit about me: I'm a UX Designer and UX Researcher with a Master's in Service Design from the Estonian Academy of Arts. I've led UX strategy and research for enterprise clients including VML (Dubai), QSAS (Saudi), the City of Tallinn, Riga Airport, alongside SaaS and digital product teams across Europe and the Middle East. On Upwork I'm Top Rated Plus with a 100% Job Success Score. Also found via these searches: User Experience · UX Design · UX Designer · User Experience Design · UX Research· UX Researcher · Usability Testing · Conversion Rate Optimization · A/B Testing · App Design · Web Design · Product Design · Prototyping · Wireframing · User Flow · User Interface Design · Digital Product Designer · Experience Designer · User Research · Qualitative Research · Journey Mapping · Information Architecture · Design Thinking · SaaS Product Design · Figma Design · Product Designer · Interaction Design · Wireframe · Landing Page Optimization · Funnel Optimization · Customer Experience · UI/UX · Product Strategy · Product Experience · WCAG · UX Audit · UX Strategy · User Testing · Ecommerce UX · Mobile UX · User Onboarding · CRO · Funnel Analysis

Operations & Executive Consultant, Business Analyst, Product Manager & Business Management Consultant with 15+ years leading £50k–£100m projects in finance, healthcare, SaaS, retail, public sector. Strategy, GTM, BPMN, SOPs - clarity that ships. I help organisations gain clarity fast - working as an Operations & Executive Consultant, Business Analyst, Product Manager, Project Manager, Business Management & Operations specialist, Business Management Consultant, Management Consultant, and Business Manager. I deliver strategy, GTM structure, and predictable delivery. I blend strategy with hands-on execution: process mapping, process improvement, business systems, SOPs, and delivery frameworks - covering business process design, operational alignment, GTM readiness, and product delivery. As a Leadership Coach and Executive Coach, I help founders and managers strengthen leadership, communication, and process ownership. As an IT Startup Guide, I support enterprises and startups with roadmaps, business plans, GTM strategies, and SOPs that scale. 🎯 What I actually do - Operations & Executive Consulting - operating models, C-level advisory, scale-readiness - Business Analyst, IT Business Analyst & Business Management Consultant work - Product Manager - discovery, roadmap delivery, user stories, stakeholder alignment - Business management, business operations & strategy execution - Process mapping, business process redesign, BPMN diagrams & business systems optimisation - SOP creation, GTM plans, operating models & organisational workflows - Project Manager across Agile & Waterfall - full lifecycle - Leadership development as a Leadership Coach, Executive Coach & Executive Consultant - Digital transformation guidance as an IT Startup Guide - Operations support as a Business Manager, Operations Manager & Operations Consultant - Executive Virtual Assistance for founders and C-level - UX/Service design, roadmap planning, requirement analysis & documentation - Cross-functional team leadership (2–10 people, onshore/offshore) ⚙️ How I deliver - Turn strategy into execution with frameworks, processes & GTM steps - Rebuild business processes end-to-end for predictable delivery - Map requirements into BRDs, HLD/LLD, SOPs, user stories & playbooks - Redesign business systems & operations for cross-team alignment - Drive product delivery as a Product Manager — discovery to launch - Guide teams as a Leadership Coach, Executive Consultant & operational partner - Advise early-stage teams as an IT Startup Guide - Hands-on ownership as a Senior Project Manager, Business Analyst & Operations Consultant 🌍 Industries Tech, finance, healthcare, energy, education, government, retail, eCommerce, SaaS, pharmaceuticals, logistics - £50k pilots to £100m digital programmes across UK, US, EU, Africa & Asia. 🏆 Highlights - 174 global digital launches supporting $3.6bn in revenue - Operational redesigns for global enterprises as a Business Manager, Executive Consultant & Operations Consultant - SOPs, BCDR documentation & compliance frameworks for regulated sectors - Transformation reviews for AstraZeneca, BP & HMCTS - Founders and CTOs supported as IT Startup Guide, Product Manager & strategic operations partner 💡 Why clients choose me I combine multiple senior roles that companies usually hire separately: Executive Consultant, Operations Consultant, Operations Manager, Business Management, Business Manager, Business Analyst, IT Business Analyst, Data Analyst, Product Manager, Project Manager, Online Business Manager, Business Management Consultant, Management Consultant, Content Writer, Executive Assistant, Virtual Assistant, Executive Virtual Assistant, Leadership Coach, Life Coach, Executive Coach, Career Coach, IT Startup Guide - plus a Strategy, GTM, BPMN, SOPs, roadmap delivery, operating models, business process design,requirements, user stories, process improvement, stakeholder management, leadership training & capability building expert across finance, healthcare, SaaS, retail & public sector.

Senior Industrial Designer | Product Innovation | Consumer Products | DFM | CAD I help startups and global brands create products that people want to use, keep, and remember. With 20+ years of experience in Industrial Design, Product Development, and Strategic Design, I transform ideas into market-ready products by balancing emotional connection, functionality, engineering, and manufacturing feasibility. My work spans consumer electronics, wellness products, furniture, packaging, mobility, home goods, and lifestyle products for brands including HP, MINI, BMW, Siemens, Heineken, Pepsi, Volkswagen, Dometic, and Colgate Palmolive. My design philosophy is simple: successful products are not only functional and manufacturable — they create a meaningful relationship with the user. Through thoughtful form, materials, ergonomics, and product experience, I help clients build products that stand out in the market while remaining technically robust and production-ready. Alongside the strategic and creative side of design, I also bring deep technical expertise in CAD development, product architecture, mechanical integration, and Design for Manufacturing (DFM). I work comfortably from early ideation through engineering refinement, prototype development, and supplier-ready production documentation. My expertise includes: - Industrial Design - Product Innovation & Strategy - Consumer Electronics & Enclosure Design - Mechanical Design & Product Architecture - Advanced CAD Development (Onshape) - Design for Manufacturing (DFM) - Packaging Design - Prototyping & Supplier Coordination - Manufacturing Documentation - Product Visualization & Rendering ✅ Top Rated Freelancer ✅ 100% Job Success Score ✅ 80+ Five-Star Reviews ✅ $100K+ Earned on Upwork ✅ NDA Friendly Whether you are developing a new product, refining an existing concept, or preparing for manufacturing, I can help guide the process from idea to implementation.

I assist to design and lead UX and service research for teams working in healthcare, wellbeing, public services, and social impact. With a PhD in Design from Politecnico di Milano and 6+ years of hands-on practice, I bring academic focus to real-world projects. My work spans the full research-to-design arc: from in-depth qualitative studies and co-creation workshops to UX audits, journey maps, service blueprints, and interaction design. I've collaborated with patient organizations, healthcare providers, nonprofits, startups, and public agencies: across Europe and remotely. Whether the brief is a complex service ecosystem or a focused digital product, I translate complexity into clear, actionable outputs your team can actually use. What I bring: - Published research and peer-reviewed frameworks on long-term care - Mixed-methods fluency - interviews, workshops, usability testing, surveys, Excel, NVivo - Hands-on UX and service design delivery - Figma, blueprints, prototypes, Miro - Experience bridging clinical, institutional, and end-user perspectives I'm open to research-heavy engagements, UX design projects, and hybrid research + design roles.

I’m business developer and digital strategist at White Ventures, a Business-Tech Studio operating globally , but with its roots in Nordics. We combine modern, AI-powered tools with a human touch to deliver fast, high-quality, and reasonably priced ICT services accompanied by superior service experience on all levels - without the complexity or jargon. Our job is to make technology work for you so you get the value you need and that you can focus on your business. With 25+ years in ICT, sales, and consulting, I lead in. way where innovations are delivered quickly, cost-effectively, and with consistent quality. ⸻ What I Offer 💻 SEO optimized Website Design, implementation and continuous services – Fast, elegant, professional grade AI-assisted websites with strong performance and search optimization. 💼 Consulting – ICT strategy, business process modelling, sales development, and transformation planning. ⚙️ Process Automation – Off-the-shelf and custom-built automation modules to save time, reduce costs, and improve efficiency. 🎯 Sales Coaching & Talent Development – From sales foundations to make your specialist an add-on sales enginge + advanced, human-centric selling skills all the way up to strategic CxO level sales skills. ⸻ Why Work With Me • Modern Tools & Methods – AI-first approach, no hand-coding bottlenecks. • Human Touch – We speak “human”, not just tech. • One-Stop Partner – All ICT and consulting services from one point of contact. • Value for Money – Minimal overhead, maximum results. • Nordic fair, open and transparent business attitude - What we say is our promise and we always deliver what we promise you ! Pricing 💻 Website (Basic) – €1,000 + VAT Basic SEO optimized web pages without extranet or web shop features and limited number of pages. We design and implement the pages for you. If you can bring in content and images we will use them and if not , we will create it for you. What follows the implementation is a continuous support & maintenance phase where we help you with any matter you may have with the web pages we host for you as a service. Continuous services are charged with a very reasonable monthly fee. 💻 AI powered Chatbot - Price case by case GPT powered Chatbots which can have meaningful and valuable exchange between AI and the human customer. When we combine this to process automation components we build and together these two create a powerful combination to automate internal or external processes. AI Agent powered with text chat can be for example agents which share information about your services, or for example a lead generating robot. Process automation modules will create output of the interactions to multiple formats : Email, documents created or even an API call to your backend system. 💻 Speech enabled AI servers - Price case by case GPT powered and speech UI enabled AI agents we build serve as a AI chatbot , but interacts with your customer by speaking. As with AI Chats we combine the GPT AI model to process automation modules creating a highly powerful combination to automate your internal or external processes. AI Agent powered with speech capabilities can be for example agents which share information about your services, a customer onboarder or an agent performing HR Recruitment interviews. Process automation modules will create output of the interactions to multiple formats : Email, documents created or even an API call to your backend system. 💼 Consulting – €60/hour + VAT Flexible, results-driven approach. Bring me your goals and challenges - I'll turn them into ideas and White Ventures will turn those ideas into reality for you. ⚙️ Process Automation - Price case by case Tailored to scope and requirements. We can offer off-the-shelf automation modules such as field worker errand management and digital bill of lading for logistcs. What ever you want to get automated -we tailormake it for you.

An exceptional creative thinker and problem solver, I excel at multiple UX disciplines. As a product designer, I have a deep passion for UX research and sharing insights through the art of storytelling. My background in marketing has molded me into an eloquent writer and communicator; understanding how to creatively share insights to advocate for the importance of research and the value of design. I have unbridled sensitivity and dedication to my work; and am especially drawn to communities that match my values and fervor for ethical design.

⭐ 10+ Years Experience | $40K+ Earned | 98% Job Success | 120+ Shopify Stores Delivered If you're looking for a Shopify Developer, Shopify Expert, Shopify Plus Developer, or Shopify Designer who can build, customize, optimize, or scale your online store, I'd be happy to help. For over 10 years, I have helped startups, eCommerce brands, agencies, and growing businesses build high-converting Shopify stores that are fast, mobile-friendly, SEO-ready, and designed to increase sales. From complete Shopify store setup to Shopify Plus development, custom themes, Shopify 2.0 migration, Liquid development, app integration, and performance optimization, I deliver production-ready Shopify solutions that support long-term business growth. 🛍 Shopify Store Design & Development Build modern Shopify stores that provide a seamless shopping experience. Services ✔ Shopify Store Setup ✔ Shopify Store Design ✔ Shopify Store Development ✔ Shopify Website Development ✔ Shopify Store Redesign ✔ Shopify Theme Development ✔ Shopify Theme Customization ✔ Shopify Custom Development ✔ Shopify Landing Pages ✔ Responsive Shopify Stores 🛒 Shopify Plus Development Develop scalable Shopify Plus solutions for growing businesses. Expertise ✔ Shopify Plus ✔ Shopify Scripts ✔ Shopify Functions (if applicable to your experience) ✔ Shopify Checkout Customization (where supported by Shopify Plus capabilities) ✔ Shopify B2B ✔ Shopify Flow ✔ Shopify Launch 🎨 Shopify Themes & Page Builders Customize modern Shopify themes and build high-converting pages. Platforms ✔ Shopify 2.0 ✔ Liquid ✔ PageFly ✔ GemPages ✔ Shogun ✔ Replo ✔ Dawn Theme ✔ Custom Shopify Themes ⚙ Shopify Apps & Integrations Integrate Shopify with the tools your business depends on. Expertise ✔ Shopify App Integration ✔ Shopify Private Apps ✔ Shopify Custom Apps ✔ Shopify Storefront API ✔ REST API Integration ✔ CRM Integration ✔ ERP Integration ✔ Amazon Integration ✔ eBay Integration ✔ Zoho CRM ✔ ShipStation ✔ Klaviyo ✔ Mailchimp ✔ Facebook ✔ Google Shopping ✔ Algolia Search 🔄 Shopify Migration & Store Optimization Upgrade and optimize Shopify stores with minimal downtime. Services ✔ Shopify Migration ✔ Shopify 2.0 Upgrade ✔ WooCommerce to Shopify ✔ Magento to Shopify ✔ BigCommerce to Shopify ✔ Shopify Speed Optimization ✔ Shopify SEO Optimization ✔ Core Web Vitals ✔ Store Performance Improvements 💳 Shopify Subscription & Advanced Features Build advanced eCommerce functionality for growing brands. Experience ✔ Recharge ✔ Bold Subscriptions ✔ Bold Recurring Orders ✔ Bundle & Upsell Solutions ✔ Product Variants ✔ Metafields ✔ Accentuate Custom Fields ✔ Product Filtering ✔ Collection Pages 💻 Shopify Technology Stack Shopify Shopify Shopify Plus Shopify 2.0 Liquid Hydrogen (if you actively work with it) Oxygen (if applicable) Storefront API Frontend HTML5 CSS3 JavaScript Responsive Design Bootstrap Marketing & Integrations Klaviyo Mailchimp Facebook Google Shopping Amazon eBay Zoho ShipStation Algolia 🌍 Industries ✔ Fashion ✔ Beauty ✔ Health ✔ Food & Beverage ✔ Electronics ✔ Home & Furniture ✔ Jewelry ✔ Fitness ✔ DTC Brands ✔ B2B eCommerce ⭐ Why Clients Hire Me ✅ 10+ Years of Shopify Experience ✅ 120+ Shopify Stores Delivered ✅ 98% Job Success ✅ $40K+ Earned on Upwork ✅ Shopify Plus Expertise ✅ Shopify 2.0 Specialist ✅ Clean, Scalable Code ✅ Fast Communication ✅ Reliable Delivery ✅ Long-Term Shopify Support 🤝 Let's Build Your Shopify Store Whether you need a brand-new Shopify store, Shopify Plus development, Shopify theme customization, app integration, migration, speed optimization, or ongoing support, I can help you build a high-performing eCommerce store that is ready to grow with your business. Let's discuss your Shopify project and create a store that delivers an excellent shopping experience and measurable business results.

Hey👋 I’m Leroy, I build AI-powered workflow automations for businesses. → Build an AI-powered tenant support chat with 20k+ users → Executed projects with teams at Google, On, UBS, Roche, Fifa and Lindt. → Led on-site delivery of multiple sub $100k projects at Roche. → Led on-site execution of two multi-million-$ projects at UBS. View my portfolio below — happy to chat. ——— Pleasure to meet you! I’m Leroy. I started my career as a technician, became an interaction designer, and eventually moved into building systems and automations end to end. That mix helps me bridge the gap between people, process, and technology, which is usually where projects win or fail. Most people I work with describe me as someone who’s easy to collaborate with. I communicate clearly, I’m strong at problem solving, and I bring a motivated energy to complex challenges. I like getting to the root of what’s actually broken and then fixing it in a way that sticks. Over the last years, I’ve built and shipped automations across a range of real world use cases, for example: • AI assisted customer and tenant support workflows • Sales and CRM automations from lead capture to enrichment to follow up sequences • Operations automation for handoffs, approvals, notifications, and quality checks • Reporting and dashboards with clean data flows into decision ready metrics When you work with me on Upwork, you don’t just get an automation. You get someone who goes above and beyond on implementation, with an eye for service design and the full customer journey. That means I’ll happily zoom out to understand the business context, identify bottlenecks around your request, and propose improvements, not only execute tasks mechanically. Sincerely looking forward to building something great with you. Let me know if you have any questions or want further information and we’ll connect. Cheers, Leroy If your workflow doesn’t fit neatly into the examples above, I would still encourage you to reach out. I enjoy immersing myself in new domains and designing solutions that make sense for both of us.

I'm a UX/UI Designer with 6 years of experience leading product and website design. I've built products from the ground up, independently designed 9 websites in B2B and B2C, and launched a 0-1 marketplace start-up product. I help start-ups and small businesses spearhead their product launch. I turn SaaS products' high-risk assumptions into validated opportunities. My experience is in the fields of Media & Entertainment, Education, non-profit, Fitness, Construction, HR Tech. You can count on me for help with... ✨ Identifying experience pain points and create enhancement plan ✨ Improve your CSAT/ NPS scores ✨ Integrating your branding to UI design ✨ Designing solutions for complex workflows (backed by user research) ✨ Sketch, wireframe, or hi-fi prototype screens & workflows ✨ Collaborating with your team of designers, developers to ensure smooth product development cycles Tools: 🖌️ Figma, Adobe XD, Axure 🖌️ HTML, CSS, JavaScript, React 🖌️ Photoshop, Illustrator, InDesign 🖌️ Lovable, Cursor, Visual Studio