My Shopify CS

Customer Services for Dropshipping Website

Overview

I am Website Support Specialist and Sales Machine with a year of experience as Call Center Supervisor and 2 years experience as Chat / Email Support, a role into which I was promoted. I am Very Patient with my customers, taking time to understand their needs and provide a clear response in timely manner. I have a strong experience using live chat software like intercom, jivochat, purechat and i can learn very fast if you use another software. For communications and work management with my clients, i am using Slack, Trello and Asana. Having a really good knowledge about web development and internet research. Adapting my skills with your company wouldn't be a problem and I'll be happy to learn new structures. French is my second native language and I am Fluent with English. i am very comfortable working with both languages. I looking forward working with you soon, take care.

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Services

Customer Experience & Tech Support

Skills

French
Shopify
Social Customer Service
Email Communication

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Upwork activity

Hourly rate

$7.00 - $9.00

Minimum project size

$1K+

Total jobs

0

Member since

Sep 8, 2018

Company information

Agency size

2-10 workers

Year founded

2017

Client focus

Small business

Languages

English: Native or Bilingual
French: Native or Bilingual
German: Conversational