Overview
SPLACE is a business process outsourcing company composed of highly trained, experienced, talented, and dedicated Filipino professionals whose mission is to bridge the gap between global companies and their need for exceptional Filipino talent. Our company is Health Insurance Portability and Accountability Act (HIPAA) compliant, Contact Center Association of the Philippines (CCAP) Affiliated, and in the process of Great Place to Work (GPTW) and ISO 27001 Certification. We assist businesses and organizations in simplifying: daily operational activities taking off repetitive tasks online and offline marketing advertising customer service technical troubleshooting payment processing order fulfillment and many more. We provide each clientele with a dedicated team specifically performing client’s tasks only, so business owners can focus on more significant and critical priorities. Our clientele base consists of: • Business Corporations • eCommerce Sites • Real-Estate Companies • Finance and Accounting • Healthcare • Education • Travel and Tourism • Construction • Renewable Energy We are more than just a BPO company. It is our pride to provide quality top-rated professionals with great work ethics, dedication, and commitment to get the job done and exceed our client’s expectations. We equip our talents with the most updated contact center software technologies and connection infrastructures to ensure that our teams use the right tools and equipment for the job.
Services
Customer Service & Tech Support
Omni-Channel Customer Care Our customer service agents synchronize and connect interactions across several channels, including call centers, webchats, SMS, messaging, email, and social media. Customers need not start all over again describing their concerns.
Lead Generation & Telemarketing
Virtual Assistance
Project Management
Skills
- Email Support
- Technical Support
- Real Estate
- Cold Calling
- Customer Support
- Shopify
- Zendesk
- Freshdesk
- Live Chat Operator
- Order Fulfillment
- Magento
Featured clients
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