E-Comm Assistants

Virtual E-Commerce Assistants Under One Roof

Overview

#Ecommassistants is a one stop solution for your online store. #Ecommassistants is a focused business that helps online store owners to get their own dedicated assistants who manage, monitor & execute all store functions. They can help do Customer Service, Order Fulfillment and also manage Social Media Accounts. #Dropshipping is the most important aspect of a startup ecommerce store. Your products can be a big hit but if they don’t reach the end-user on time then it's the end of the beginning. #Order-fulfillment can be a tedious process and make you busy throughout the day. This will take your time and attention away from the other important aspects of running the business. Customers smile when they receive a tracking code after ordering the product, however this must come in time. Our professional and fully trained e-comm assistants will take care of your customers and this will in turn give you time off from taking care of mundane tasks. Just be rest assured as your order fulfillment, customer service and social media platforms will be taken care of by the assistant.

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Services

Customer Experience & Tech Support

1. Instagram, Facebook & Twitter DM's along with monitoring the posts. 2. Live Chat using Tawk, Zendesk, Crisp & Tidio. 3. Answering Emails with Zendesk, Crisp, Tidio & Gmail. 4. Monitoring Facebook AD campaigns. 1. PayPal Disputes and Charge backs. 2. Shopify Disputes 1. Complete Order Fulfillment using Dsers, Oberlo & Dropified. 2. Product Sourcing.

Skills

Administrative Support
Customer Experience
Live Chat Operator
Oberlo
Researcher
Shopify
Zendesk
Facebook Advertising
Social Media Website
Ecommerce Website
Email Communication
Order Fulfillment
Product Support
eCommerce
Chat & Messaging Software

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Upwork activity

Hourly rate

$5.00

Minimum project size

None

Total jobs

0

Member since

Oct 29, 2019

Company information

Agency size

11-50 workers

Year founded

2013

Client focus

Large business

Medium business

Very small business

Small business

Languages

English: Fluent

Awards

Accredited to Better Business Bureau (BBB)