Scandinavian Customer Care

We provide customer service of top quality in Swedish for Sweden, Norway & Denmark

Overview

Welcome to Scandinavian Customer Care In our team, we are dedicated to enhancing your e-commerce customer service experience, with a unique set of skills. We're your native Swedish experts, specializing in the Scandinavian mentality, and more. Why Choose Us: Native Swedish Team: We're proud to be native Swedish speakers, providing an authentic and culturally sensitive approach to your Scandinavian customers. Scandinavian Specialization: Our deep understanding of the Scandinavian mentality ensures your customer service aligns with the unique values and expectations of the region. E-commerce Specialists: We specialize in dropshipping e-commerce, offering tailored solutions for this specific model, ensuring seamless operations and customer satisfaction. Chinese Supplier Communication: Our expertise in communicating with Chinese suppliers streamlines your supply chain, ensuring efficient and effective collaboration. Klarna Payment System: We're well-versed in Klarna payment systems, including handling disputes, making the payment process smoother and more reliable for your customers. What We Offer: Prompt Responses Order Tracking Issue Resolution Customer Feedback Management 24/7 Support Let us handle the complexities of dropshipping, Chinese supplier communication, and Klarna payments, so you can focus on growing your e-commerce business while catering to your Scandinavian audience. Partner with us today and experience the difference.

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Services

Customer Service
Translation & Localization Services

Skills

Translation
Virtual Assistance
Customer Support
Ecommerce
Administrate
Customer Satisfaction
Online Chat Support
Email
Customer Service
100% Job Success

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Upwork activity

Hourly rate

$15.00 - $20.00

Total earned

$30K+

Total hours

1,824

Total jobs

14

Member since

Jun 16, 2020

Company information

Agency size

2-10 workers

Year founded

2020

Client focus

Very small business

Small business

Languages

Swedish: Native or Bilingual
Danish: Conversational
Norwegian: Conversational