Sync Experts Information Technology L.L.C

Hello, My name is Harpreet Singh. I am 27 Years old. I am from India. I possess excellent communication skills; I have excellent command on English language – both Written and Verbal. I am enthusiastic, reliable, punctual, hardworking and honest individual who has over 8 years of experience giving professional, efficient and high-quality services to my clients including many MSP’s across the globe. I have worked as a Windows System Administrator, Office365 Technical Support Specialist, Azure AD Expert while being skilled in communicating with clients over phone, email and chat. I have experience with Windows Client and Server Operating systems and their troubleshooting, Microsoft Office 365, Exchange Online and Exchange Sever On-Premises. I have also worked as a Helpdesk and Service Desk IT Technician and Customer Service representative. I meet deadlines, and don’t make promises and commitments that I can’t keep. I am a team player but can steer the ship alone if need be. My Areas of Technical Expertise are but not limited to: • Microsoft Office 365 • Microsoft Azure and Azure Active Directory • Email Migrations to Office 365 - Exchange Server to Exchange Online (Office 365), Google to Office 365, GoDaddy to Office 365, IMAP to Office 365, Exchange Server Hybrid Deployment, Any other email hosting provider to Office 365. • Azure AD Connect (Directory Synchronization and Password Synchronization) • Windows Servers 2008R2 - Windows Server 2019. • ADFS, Federation with Office 365, Single Sign on, Password Writeback, SSPR, Multi Factor Authentication (MFA). • Active Directory, DNS, DHCP, DFS, File & Storage Services, Group Policy, IIS, Print Server, RDS (Terminal Server). • Exchange Sever 2010, 2013, 2016, 2019, Office 365 (Exchange Online) & Hosted Exchange. • Skype for Business, Microsoft Teams. • SharePoint Online & One Drive for Business. • Microsoft Office 2010, 2013, 2016 & Microsoft Office 365 Pro Plus. • Office 365 Tenant, Domain. User & Mailbox provisioning. • Managing “In Cloud” & “Synced with AD” Identities. • Deploy & Manage Multi-Factor Authentication (MFA) • Self-Service Password Reset (SSPR) along with Password WriteBack • Deploy & Troubleshoot Single Sign-On (SSO) using “Azure AD Connect (AAD Connect)” & “ADFS” • Federating domains with “Active Directory Federation Services (ADFS)” & Complete On-Premise setup of ADFS 2.0, ADFS 3.0 (WS 2012 R2) & ADFS4.0 (WS 2016) & “Web Application Proxy” Server (WAP) • Expert in Migrating to Exchange Online (Office 365) from GSuite, Google, On-Premise Exchange Server, Third Party Email Hosting provider to Office 365 using any of these - Stage Migration, Cut Over Migration, IMAP Migration, Hybrid Migration, PST Migration, Remote Move, Spam Filtering, Transport rules in Exchange Online • Good with “Windows PowerShell”, “Exchange Online PowerShell”, “Windows Azure AD PowerShell” • Setting up & Troubleshooting issues related to Outlook Profile, Autodiscover, Exchange Active Sync, Shared Mailboxes, Mailbox Deletion & Restoration, Data Loss Prevention (DLP), Litigation Hold, Mailbox Auditing • Setting up One Drive Business to Sync from Desktop/Server to Office 365/One Drive Cloud/ SharePoint • Basic management and troubleshooting in SharePoint Online, Skype for Business Online, Microsoft Teams, Microsoft Office applications • User & Account management in “Active Directory (ADDS)” Domain Environment, Group Policies • Good with Desktop Windows Troubleshooting (Windows 7/8/8.1/10) & Basic hands on with MAC OS X • Basic knowledge of Networking, DNS, DHCP, their working. List of Certifications and Exams completed: - MCSE: Productivity MCSA: Office 365 70-346 70-347 70-410 70-341 ITIL v3 • Directory Sync using Azure AD Connect, Managing Cloud, Synced with AD and Federated Identities. • Deployment and troubleshooting of: -Single-Sign On (SSO), Multi Factor Authentication (MFA), Password Sync, Pass Thru Authentication, Azure MFA, SSO using ADFS, ADFS 2.0, 3.0 & 4.0. • Basic User and group management in Azure AD. • Configuring ADFS WAP Servers, Certificates renewal. • Managing users and groups in Exchange Online - Exchange Admin Centre - their mailboxes, Migrations of all types - IMAP, Cutover, Staged and Hybrid. • Working with IT Administrators of various organizations with different environment and providing technical assistance and troubleshooting over phone and by using Remote Desktop Sessions with the help of Log Me-In and Team Viewer. • Provision Office 365 tenants, Configure the tenant name, manage tenant subscriptions; manage the licensing model, Add and configure custom domains, specify domain name, move ownership of DNS to Office 365, update and verify domain settings. Thank you for taking time to visit my profile and looking into my application. I look forward to working with you.