Essential Care Plus Team
Overview
Hi! Thank you for visiting my profile! My name is Allégra, I am a native French speaker and bilingual. I have been working since 2013 and I obtained a degree in English in South Africa and another one in Marketing and Commercial Action in Benin. Following this, I followed several trainings in Customer service and digital marketing, which allowed me to strengthen my skills in marketing and customer service, social media, a great experience of WordPress and SEO. You need someone you can rely on, someone you can trust, who won't collapse and disappear for a few days in the middle of a project in trouble and help you get the most out of social media marketing, Facebook. You've found that key person - me. :) As a virtual assistant and customer service agent, I can fully support and manage your activities and administrative tasks (data entry, email processing, search, customer support, live chat, inbound or outbound phone support, order and email processing, downloading, etc.). I am also a translator (English, French), transcriber and content writer (expert in product description). I have already worked for the following stores: (Nason, kanamo, Easy brush, Soundbuds, mycardsfc, etc...) and also on web design projects with Wordpress CMS. I am convinced that we will have a very good collaboration and that I will learn a lot from you. I am available more than 40 hours a week, 24 hours a day and 7 days a week for a perfect job . I am able to adapt to new technologies. I can easily learn the new software and tools needed for this job, I can easily adapt to jet lag. I am open to all negotiations. Why choose me? - 100% customer satisfaction guaranteed - Privacy - Fast delivery time - High quality work - Excellent communication skills Check out my clients' comments and feel free to contact me if you need more information about my professional profile. I look forward to hearing from you.
Services
Customer Experience & Support
As a virtual assistant and customer service agent, I can fully support and manage your activities and administrative tasks (data entry, email processing, search, customer support, live chat, inbound or outbound phone support, order and email processing, downloading, etc.).