Outsource Response Center, LLC

Making every interaction count.

Overview

ORC, LLC offers a variety of both inbound and outbound contact center services that can be customized to meet your specific business needs. Our superior training combined with our commitment to excellent customer service means we will produce maximum results while maintaining the integrity of your business and your brand. What’s our best feature, besides our skilled professional staff? Location, location, location! Belize is not only a prime touristic location but also your best access when it comes to nearshore, US-Timezoned, Native English speaking workforce. Help your organization improve the bottom line while ensuring your valued clients receive the greatest customer experience.

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Services

Customer Service & Tech Support

1. Inbound: Customer Service, Email & Online Chat Support, General Answering Service, Helpdesk Services, Sales 2. Outbound: Customer Acquisition, Customer Loyalty, Outbound Marketing, Service Satisfaction Follow-Ups, Surveys, Welcome Calls

Lead Generation & Telemarketing
Virtual Assistance
Data Design & Visualization
Management Consulting & Analysis

Skills

Cold Calling
Customer Acquisition
Customer Experience
Data Analysis
Data Entry
Lead Generation
Outbound Sales
Sales
Telemarketing
Email Communication
Chat Setup
Feedback & Satisfaction Survey
Online Reputation Management
Campaign Reporting
Appointment Setting

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Upwork activity

Hourly rate

$8.00 - $15.00

Minimum project size

$1K+

Total jobs

0

Member since

Nov 23, 2022

Company information

Year founded

2022

Client focus

Medium business

Very small business

Small business

Languages

English: Native or Bilingual
Spanish: Native or Bilingual