Telemat

Your Partner in Outbound Sales and Customer Support.

Overview

Telemat – Your Partner in Growth Through Expert Support With over 4 years of experience in customer support, telesales, and talent acquisition, Telemat is committed to building long-term, reliable partnerships that deliver real results for our clients. Our team combines expertise, adaptability, and innovative tools to help your business achieve its goals. Why Choose Telemat? ✔️ 24/7 availability for flexible support (Skype, Discord & Google Meet) ✔️ Money-Back Guarantee – because your satisfaction is our priority ✔️ Long-Term Partnership focused on continuous growth ✔️ Flexibility – work directly with me or with our dedicated team, based on your needs Our Expertise 📞 Customer Support – reliable, accessible, and professional service that ensures customer satisfaction 🚀 Telesales – customized calls that drive sales and increase client engagement 💼 Talent Acquisition – we source and engage top talent to equip your teams for growth Our Key Skills 🔴 Communication Skills 🟠 Adaptability and Problem-Solving 🟡 Time Management and Organization 🟢 Empathy and Patience in customer interactions 🔵 Results-Oriented Approach How Can Telemat Support Your Growth? 📀 Customer Support – manage customer interactions, resolve inquiries, and build long-term customer relationships. 📀 Telesales – targeted outreach and reactivation of clients, with tailored approaches to boost sales and engagement. 📀 Talent Acquisition – we strategically recruit and select top talent to ensure your team is staffed with quality, motivated professionals. 💿 Support for Larger Projects – as the owner of an outsourcing agency, I can provide a team of specialists for complex projects with larger scopes. Let’s elevate your business growth through professional leadership and personalized support that creates true value. 🗣 Mateo Benček – Owner, Telemat 🗣

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Services

Customer Service & Tech Support

At Telemat, we provide customer support that feels personal, reliable, and always available. Our team knows how to handle a wide range of inquiries and resolve issues quickly, so your customers feel heard and appreciated. We’re here 24/7 to build strong, lasting relationships with your clients, help

Lead Generation & Telemarketing
Recruiting & Human Resources

Skills

Cold Calling
Customer Retention
Customer Service
Customer Support
Lead Generation
Employee Onboarding
Outbound Sales
Sales
Telemarketing
HR & Business Services
Marketing
Marketing Advertising
Telecommunications
B2B Lead Generation
Outbound Call
100% Job Success
Rising Talent

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Upwork activity

Hourly rate

$8.00

Total earned

$4K+

Total hours

443

Total jobs

5

Member since

Jul 3, 2023

Company information

Agency size

2-10 workers

Year founded

2023

Languages

English: Fluent
Bosnian: Native or Bilingual
Croatian: Native or Bilingual
Serbian: Native or Bilingual
German: Fluent
Spanish: Conversational