Discover Software

Call Center & Appointment Setting Agency

Overview

DISCOVER SOFTWARE: Your strategic partner for scalable sales and service excellence. We eliminate inconsistent lead flow and ensure 24/7 customer satisfaction through transparent, high-performance BPO solutions. Our core services and transparent value-adds: 📅 Appointment Setting & Sales: Highly experienced agents delivering Cold Calling, Appointment Setting, and targeted LinkedIn Lead Generation. We focus on high-quality Information Gathering to feed your pipeline. 📞 24/7 Customer Support & Virtual Assistance: Reliable Customer Support, Live Chat, and empathetic, HIPAA-aware Patient Support for uninterrupted client service. ⚙️ Admin Support & Data: Essential data work, including Email Verification, Email Extraction, Product Listings, Business List Creation, and Data Extraction from Google Search. ✅ Transparency & Value: Full access to Call Recordings, Auto/Manual Dialer Facilities (Free), and data-driven management via Daily Customized KPI's. Ready to accelerate your sales pipeline and reduce overhead? Contact us to outline your growth goals.

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Services

Lead Generation & Telemarketing
Customer Service & Tech Support
Virtual Assistance
Database Management & Administration
Project Management
Data Entry & Transcription Services
Recruiting & Human Resources
ERP/CRM Software
Digital Marketing

Skills

Phone Support
Lead Generation
Virtual Assistance
Call Center Management
Cold Calling
Data Entry
Customer Experience
BPO Call Center
Administrative Support
Appointment Setting
Online Chat Support
Sales
Telemarketing
Patient Care
Customer Care
78% Job Success

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Upwork activity

Hourly rate

$5.00 - $15.00

Minimum project size

None

Total hours

8,545

Total jobs

103

Member since

Aug 16, 2025

Company information

Agency size

51-200 workers

Year founded

2015

Client focus

Large business

Medium business

Small business

Languages

English: Native or Bilingual

Awards

Client Satisfaction Excellence Award
Top Revenue Contribution Team
CRM Management Certified
HubSpot Sales Software Certified
Lead Conversion Excellence Award
Excellence in US Market Outreach
Top Client Support Performance
Best Remote Support Team Recognition
Client Satisfaction Excellence Award – 2024
High Conversion Outbound Sales Team – 2025