Networkers Solutions

About the company: Networkers Solutions is working under admin support category and truly fulfills the concept of providing back-end support services. We provide 24/7 direct support services with operational working of 365 days a year. We ensure client's satisfaction, quality with cost effective pricing and meeting deadline for every project. Our staff is categorized separately for handling voice/non-voice projects. Industries we serve: • Ecommerce • Photography • Limo Taxi Services • Transportation • Logistics • Restaurants & Hotels • Retail Shops • Business to Business (B2B) • Education • Legal • Real Estate • Technology Networker’s comprehensive, end-to-end BPO services covers: Back Office & Business Support: • Data Services o Data entry o Data processing o Data management o Data mining / online research Finance & Accounting o Bookkeeping and accounting o Billing and invoicing o Payroll o Collections o General administration Ecommerce Support: • Product information management • Inventory management • Pricing management • Image services • Order processing • Marketing and CRM • Analytics Customer Support: • Multichannel customer service (phone, email, chat) • Product and after sales support • Customer relationship management • Customer acquisition • Channel support • Sales and order processing Pharmacies: • Customer Order Refill • Inventory management • Pricing management • Order processing • CRM management Photography: • Image Retouching • Image Background change • Image Enhancement • Bridal photos enhancement • Objects removal • Color filtering • Lightroom Engagement Models: At Networkers, we do not believe in a one-solution-fits-all approach. Our custom solution approach means working closely with customers to provide services that not only fit their business requirements but also offers a high degree of flexibility and scalability. Regardless of the model, all our customers have access to experienced team leads and account managers as well as to world class infrastructure and proven best practices to ensure all engagements have successful outcomes. Typically, our engagements fall into one or a combination of the following: dedicated teams, project based and output/performance based. For new customers and those new to outsourcing, we can work with them to execute pilot POCs. This presents a low risk option that helps customers transition at a pace they are comfortable with. . Why Networkers? We have had completed over 150+ jobs successfully with 95% positive feedback. We will strive to meet all expectations of our clients with continuous growth and business revenues. On average and while surveying, we found our clients saved 35% of their cost using our services. We have 100% clients retention rate. 24/7 MANAGEMENT TEAM: We have a 24/7 management team in place for larger projects and for those projects which fall outside of the US time zones. This ensures that we have zero down time on all of our 24/7 projects. SAFETY AND SECURITY: Safety and security of our company’s interest and our client’s information is our number one priority. This is why we sign an NDA (Non-Disclosure Agreement) with both parties. All of our workers go through a legal process before being placed on a project. Our company is registered in the US and Pakistan. TOP QUALITY CANDIDATES: We place only ‘top of the lot’ workers on our projects. Our candidates go through multiple interviews, tests, background checks, security clearance and before they are placed on a project. PROJECT MANAGERS AND TRAINING: We have qualified project managers available to manage your project from top to bottom. They help in training, documentation, organizing and management of the project. We also offer free training (depending on how big is the project) to our new clients. VARIETY OF SERVICES: We provide variety of different business support and virtual assistant services. We have top quality resources available with different skill set, who can assist any type of company/client to grow their business.