Global InfoTech

Global InfoTech is a BPO and operations support team based in Islamabad, Pakistan. For more than a decade, we have helped Upwork clients manage customer support, back office workflows with accuracy and consistently fast response times. We also provide social media marketing and social media management, handling content scheduling, community engagement, and performance reporting. In addition, we build iOS and other mobile applications, as well as websites and web applications, so clients can scale with one reliable team for both operations and development. 𝗕𝗣𝗢 𝗮𝗻𝗱 𝗮𝗱𝗺𝗶𝗻𝗶𝘀𝘁𝗿𝗮𝘁𝗶𝘃𝗲 𝘀𝘂𝗽𝗽𝗼𝗿𝘁   • Customer support via email, chat and phone   • Help desk support and ticket management   • Data processing, reporting, and back-office operations   • Data entry, data cleaning, and document conversion   • Virtual assistance, research, and lead generation including lead list building 𝗦𝗼𝗰𝗶𝗮𝗹 𝗺𝗲𝗱𝗶𝗮 𝗮𝗻𝗱 𝗺𝗮𝗿𝗸𝗲𝘁𝗶𝗻𝗴 𝘀𝘂𝗽𝗽𝗼𝗿𝘁   • Social media management and basic community support   • Content operations and posting coordination   • Lead funnels, conversion tracking, and CRM support   • Marketing operations support 𝗗𝗲𝘀𝗶𝗴𝗻 𝗮𝗻𝗱 𝗱𝗲𝘃𝗲𝗹𝗼𝗽𝗺𝗲𝗻𝘁 • UX/UI design for web and mobile products • Graphic and visual design for websites and marketing assets • iOS and mobile application development using native and cross-platform frameworks • Website and web application development • Backend development, APIs, and automation