MAXXIMIZE - Boutique Customer Service Agency

One-Stop Partner to assist you in building an encompassing Top Level Customer Service Department. Proven track record in building international Customer Services for online businesses. From Pre-Sales to Post-Sales operations, I assure to provide expertise in: - turning an info inquiry into a hot deal - clearing pre-sales open issues to iron down and close deals - disputes solving - pro-active operations to identify critical points and tackle them before turning into complaints - Soliciting politely feedback and reviews from Customers - Engaging negative feedback and reviews to eliminate them or turn into valuable assets - Social media activities to invite satisfied Customers into Brand community, as powerful referrals source Reputation is the major asset for an Online Business, In the overpopulated web environment Brand Recognition and Customer Satisfaction, are the main driver to increase Conversion and Returning Rates. Professional, Competent, Friendly, Fast, "Problem Solving" Attitude, Attentive to detail.