NODEUS SMC PVT LTD

Customer Success/Retention/Service & VA Experts

Overview

We have over 7 years of experience in Customer Service, Customer Success, Customer Retention, Software Renewals and Technical Support. We are highly motivated, efficient, quick learners, and extremely detail orientated people. Through our years of experience, we have developed excellent skills and rapport building. We offer a professional and positive phone manner, we can provide email support, ticket, and phone support and we firmly believe in fully comprehending customers' needs in order to achieve customer satisfaction. In our experience, we have developed excellent skills in turning negative situations into positive ones, showing empathy and understanding, patience, calmness, and have great time management and a positive attitude. We offer full-time and part-time freelancers for data entry, web research, customer service, customer retention, E-commerce support, Email/ Chat Support & personal assistant work. We are ready to give you reliability, flexibility, and honesty. Our freelancers can work with minimal supervision, communicate and give updates on the status of work output We are always determined to deliver projects to Upwork clients before meeting the deadline with 100% satisfaction & loyalty. Technical Skills: -Data Entry -Salesforce -Shopify -GoToMeeting -Zoom -Zendesk -Shopify -Intercom -Stripe -Chargify -Fastspring -TeamViewer -Airtable -Microsoft Excel -Microsoft Word -Microsoft PowerPoint -Google Sheets -Google Docs -PDF File Conversion/Transcription to Word/Excel -Web Research -Internet Research -Word Processing -Social Accounts Creation -Excellent spelling and grammar skills Our Website: nodeus.tech

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Services

Customer Experience & Tech Support
Virtual Assistance
Data Entry & Transcription Services
Community Management & Tagging
Project Management
Lead Generation & Telemarketing

Skills

Online Chat Support
Customer Acquisition
Customer Experience
Customer Service
Customer Support
Data Entry
Email Etiquette
Email Marketing
Enterprise Resource Planning
Phone Support
Email Communication
Email Support
Phone Communication
Call Scheduling
Customer Engagement

Featured clients

100% Job Success

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Upwork activity

Hourly rate

$6.00 - $20.00

Total earned

$800K+

Total hours

81,748

Total jobs

34

Member since

Sep 23, 2021

Company information

Agency size

11-50 workers

Year founded

2019

Client focus

Large business

Medium business

Very small business

Small business

Languages

English: Native or Bilingual
Pashto: Native or Bilingual
Urdu: Native or Bilingual
Hindi: Fluent