Prime Staffing
Overview
We produce the most upbeat, efficient, and attentive customer support. We have mostly handled customer service, process orders, check order trackings, replacement, and return orders. The team has background experience using Gorgias, Zendesk, ZikAnalytics, Autods, Hipshipper tool, and conversing with Amazon chat support for concerns/issues, knowledge in using Canva, and Powerpoint. We also have dealt a lot with customer inquiries and concerns. We don't just answer phone calls but were also analyzing customer accounts and issues, and did a lot of researching and multitasking too.
Services
Customer Service
Email Support staff provide assistance to company customers via email. This role includes developing customer relationships, solving customer issues, promoting products and services, maintaining their job knowledge, reporting to supervisors, and forwarding unresolved queries to specialists.