SETTLED NOMADS

Customer Service Email Handling Live Chat Appointment Settings Outbound and Inbound Call Handling Sales and Telemarketing

Overview

We employ best CSRs who are genuinely excited to help customers. We're patient, empathetic, and passionately communicative. We love to talk. We can put oursselves in our customers’ shoes and advocate for them when necessary. Problem-solving also comes naturally to us as customer care specialists. We are confident at troubleshooting and investigate if we don’t have enough information to resolve customer complaints. The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction.

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Skills

Administrative Support
Customer Service
Data Entry
Inbound Marketing
Live Chat Operator
Outbound Sales
Researcher
Social Media Management
Technical Support
General Transcription
Email Communication
Email Support
Supervision
Visual Basic for Applications
100% Job Success
Top Rated Plus

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Upwork activity

Hourly rate

$7.00 - $12.00

Total earned

$80K+

Total hours

9,402

Total jobs

8

Member since

Apr 3, 2017

Company information

Agency size

11-50 workers

Year founded

2017

Client focus

Very small business

Languages

English: Native or Bilingual