Cube&Arrow Inc.

Jamaican Based Virtual Contact Center for Small to Medium sized Businesses

Overview

Cube & Arrow Inc. — Experienced, Affordable Contact Center Support At Cube & Arrow Inc., we help service‑based businesses turn missed calls into booked clients — fast, professionally, and with heart. Our experienced Jamaican team delivers reliable, brand‑aligned communication for just $5.99/hr (with a 40-hour-per-agent minimum requirement), helping you capture leads, book appointments, and build trust without the overhead of an in‑house staff. Services: Inbound answering, virtual receptionist support, outbound follow‑ups, after‑hours coverage, and CRM integration — all tailored to your workflow. Why Choose Us: Proven experience, 92%+ answer rate, rapid onboarding, and transparent results — at a cost that keeps your business growing efficiently. Let Cube & Arrow be your voice — so you never miss a lead or overpay for quality support.

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Services

Customer Service & Tech Support

We will help you to create advocates for your company through top-notch Customer Support. Zendesk, Freshdesk, Gorgias, Helpscout etc. proficient. We manage inbound and outbound calls, live chat support to technical and email support. Our team supports home services, legal, health and ecommerce.

Personal/Virtual Assistant

Skills

BPO Call Center
Call Center Management
Customer Service
Customer Support
Freshdesk
Live Chat Operator
Phone Support
Receptionist Skills
Technical Support
Virtual Assistant
Zendesk
Email Communication
Gorgias
Dialpad
Calendar Management
98% Job Success

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Upwork activity

Hourly rate

$5.99

Minimum project size

None

Total earned

$300K+

Total hours

32,574

Total jobs

53

Member since

Dec 15, 2018

Company information

Agency size

11-50 workers

Year founded

2018

Client focus

Large business

Medium business

Very small business

Small business

Languages

English: Native or Bilingual

Awards

Top Rated Agency