LCL3 /// [Problem Solvers]

"The problems we face today cannot be solved by the minds that created them."

Overview

Who We Are: LCL3 Problem Solvers is a team built by operators, not theorists. We help ecommerce brands and growing businesses fix operational bottlenecks, implement scalable systems, and build the infrastructure needed for long-term growth. Our founder Chris, built 13 Fifty Apparel from a garage startup into a nationally recognized brand, scaling ecommerce, fulfillment, branding, and operations along the way. Today we apply that same operator mindset to the companies we support. Our team has worked with brands including Lockstock Collective (SixSixOne, Kryptonics, Nutcase Helmets, Circle Society, Ten Eighty), StreetStrider, Waffle House, Buffalo Wild Wings, Aaron’s, and Vestique. We focus on the operational side of ecommerce that many companies struggle to scale: systems, supply chain, customer experience, and business operations. What We Do: We help companies run smarter, scale stronger, and build operational systems that support growth. Capabilities include: - Fractional Ecommerce Leadership & Operations Hands-on ecommerce leadership including Shopify management, operational strategy, vendor coordination, and execution. - Shopify Development & Systems Integration Shopify storefront builds, Shopify Plus environments, integrations, and automation workflows that support scalable ecommerce operations. - Customer Experience Systems (Gorgias) Full Gorgias implementation, automation workflows, helpdesk architecture, AI support tools, and CX team SOP development. - Supply Chain & Fulfillment Optimization 3PL coordination, inventory management, shipping systems, freight planning, and operational dashboards. - Business Operations & Process Development SOP creation, workflow design, Monday.com systems, CRM implementation, and internal process optimization. - Automation & Technology Systems Automation workflows, operational dashboards, reporting systems, and AI-enabled tools that reduce manual work. - B2B & D2C Channel Management Shopify B2B portals, wholesale workflows, and marketplace coordination across Amazon and retail partners. How We Work: We keep things simple: experienced operators solving real business problems. No theoretical consulting. No endless presentations. Just practical execution and systems that help businesses operate more efficiently. Clients typically bring us in when they need help: - Launching or rebuilding Shopify stores - Fixing operational bottlenecks - Implementing Gorgias or CX automation - Improving supply chain and fulfillment workflows - Building SOPs and internal systems - Creating scalable operational infrastructure If your business is growing but the systems behind it are struggling to keep up, we help build the operational foundation needed for the next stage of growth.

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Services

Management Consulting & Analysis

✔ Business operations & process optimization ✔ eCommerce strategy & fulfillment (Shopify Plus, ShipStation, Finale) ✔ Brand development & messaging ✔ Marketing & customer engagement ✔ Automation & workflow optimization ✔ Team & talent management (Monday.com, Google Workspace)

Skills

Copywriting
Creative Direction
Customer Experience
Finale
Klaviyo
Shopify
Sprout Social
Zapier
Shopify Plus
Gorgias
Customer Experience Management Software
CRM Development
Google Workspace Administration
CRM Automation
ShipStation
72% Job Success

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Upwork activity

Hourly rate

$75.00

Total earned

$1K+

Total hours

16

Total jobs

4

Member since

Feb 17, 2025

Company information

Agency size

2-10 workers

Year founded

2025

Client focus

Medium business

Very small business

Small business

Languages

English: Native or Bilingual