Abacus Cambridge Partners

Abacus Cambridge Partners is a technology firm headquartered in London with offices in New York, Dubai, Riyadh, Lahore and Cairo. The company works with customers across the industry, helping them innovate, navigate technology and implement solutions through their digital transformation journey. Abacus works in three primary dimensions: Enterprise Systems, Innovation Solutions and Managed Services. Our work in the Enterprise Systems space is tailored to helping organisations build or improve their Digital Core. The Digital Core encapsulates the foundation business systems needed by the enterprise to run business processes and keep a record. For us, it includes: - Enterprise Resource Planning (ERP) systems - Human Capital Management Systems - Customer Experience & Management Systems - Digital Supply Chain Systems Abacus is an award-winning SAP Gold Partner having completed over 800 successful deployments of SAP platforms globally. Working with SAP and numerous other ecosystem software providers, Abacus has helped clients transform their businesses through investment in Enterprise Systems. Our Innovation Solutions offerings include our deep expertise in engineering new application capabilities by leveraging emerging technology. Partnered with Google Cloud Platform, UiPath and many other leading software companies, we specialise in working with: - APIs and Microservices - Machine Learning - Robotic Process Automation - Custom software development - Next-gen application development - Cloud-Native methods By leveraging this know-how, we’ve helped clients deliver challenges such as helping telecoms monetise their data assets, modernising application stacks for large retailers, building extraordinary mobile experiences. Our Managed Services offering is designed with the philosophy that digital transformation is not a project but is in fact a journey. We partner with our clients so that they may continue to draw upon our capabilities whilst maintaining a key focus on their core competencies. A key offering at Abacus is our Managed Contact Center service where we combine technology with manpower to help our clients deliver a superior customer experience. We offer: Inbound & Outbound Contact Centre Support - Customer Service - Tech Support - Bi-lingual Support - Order Processing - Sales Support - Other Call Center Services Remote Support Service: - Multi-lingual Support - Virtual Assistant Support - Back-end and Admin Support - Moderation and Transcription - Other Remote Support Services