Customer Service Sepecialist

I am APETI kodjo victorien a Multilingual freelancer (French, English, Italian and German) i have recently build a Team of 4 young and brilliant freelancer focusing on virtual assistance for admin, social media, customer service and professional translation. I have done my best to provide quality service to my clients. If you need help with your business but don’t have any space in your office or time to train a new employee, hire me today! I and my team will provide my top-notch services with you on the following: -Translation English to French and vice versa, English to German and vice versa, English to chinese and vice versa, - Social Media Management and Technical Support - Social Media Analytics and Reporting - Customer Email Support Management - Events Management (Product/App launching, Meetups, etc.) - Business development, Marketing research, and Product development. - Newsletter management - Email Marketing and Management - Marketing assistance Some platforms I'm using: - Shopify, WordPress, Wix, Squarespace - MailChimp, Aweber for Newsletter - Canva, PicMonkey for creating graphics and photo editing - Hootsuite, Planoly, Sprout, Later, Buffer, CoSchedule, Sendible, Loomly and more - Iconosquare, Whatagraph, Octoboard, ZohoSocial, Brandwatch, Socialblade and more - Facebook Ads, Instagram Ads, LinkedIn Ads, YouTube Ads - Facebook Pixel and Business Manager Set up - Asana, Redbooth, Monday, Trello, Slack - Google Suite (Google Docs, Google Spreadsheet, Google Slide)