Tollanis Solutions, Inc
Overview
Tollanis Solutions is a managed IT service provider that helps organizations bridge the gap between business and IT. We do this by organizing and streamlining some of the most complicated and time-consuming tasks through the use of cutting-edge technologies to accelerate digital transformation. Tollanis is an official Zendesk Select Partner as well as a Certified Zendesk Support Admin. We have extensive experience with implementing, enhancing, and maintaining Zendesk as well as other best-in-breed tools like Credentially, Splunk, SYSPRO, and more. We've worked with businesses in a wide variety of industries, such as travel and hospitality, healthcare, finance, retail, and many more. Thanks to our unique approach to agile transformation, known as the Synergist Framework™, Tollanis is able to solve business challenges with greater simplicity and impact. Tollanis puts processes and people first to understand a business’s relationship with technology, which helps deliver better results and enables the business to achieve goals more quickly and efficiently. We've developed a proprietary set of services based on this unique methodology to solve most business challenges with greater simplicity and impact. 1. Tollanis Diagnose™: Our technology Rapid Health Check and maturity assessment 2. Tollanis Connect™: Our unique approach to ecosystem integration 3. Tollanis Develop™: Our solution design methodology for improved automation and optimization 4. Tollanis Transform™: Our people-focused approach to change management 5. Tollanis Secure™: Our advanced cyberthreat evaluation and remediation service Build better outcomes with Tollanis Solutions today.
Services
Customer Experience & Tech Support
Helpdesk & Service Desk Solutions: - Account Setup and Ongoing Maintenance, including Upgrades - Helpdesk Automation - Helpdesk Customizations - Training Platform - App and API Integrations - Dedicated Customer Success Team and Reporting tollanis.com/software-consultants/zendesk-partners/