RiConnect Virtual Assistance Services

Riconnect is a virtual assistance and marketing agency built for small business owners who are tired of dropping the ball on leads, admin, and marketing. Not because they do not care, but because they are doing everything themselves. We work with businesses in hair and beauty, fitness, and coaching to close the gap between opportunity and execution. That gap looks like leads coming in but nobody following up, content planned but never posted, deposits requested but never chased, and ads running but nobody nurturing the enquiries they generate. We close that gap through dedicated VA support, backed by agency-level marketing systems and financial operations support. Virtual Assistance and Marketing We give clients a dedicated remote team member who handles the execution their business needs to grow. Here is what that covers: - Lead follow-up, inbox and DM management, and deposit chasing so enquiries never go cold - Social media scheduling, caption writing, and community management across Instagram, Facebook, and TikTok - Email marketing campaign coordination, copywriting, and deployment - End-to-end Meta advertising management across Facebook and Instagram, from strategy and creative through to ongoing optimisation - AI-powered lead qualification agents integrated with Meta ads, so enquiries are pre-screened before they reach your team - CRM setup and automation through GoHighLevel, including pipelines, follow-up sequences, and lead capture - SOP creation and workflow documentation so your operations run without the owner being involved in everything Bookkeeping and Financial Operations We also provide bookkeeping support through a dedicated financial operations team. Services include: - Monthly bookkeeping across all transaction volumes, from small operators to high-volume businesses with complex structures - Xero and other bookkeeping management tools, including transaction categorisation, reconciliation, and reporting - GST tracking and BAS preparation for registered businesses - Multi-entity bookkeeping for owners managing more than one entity - Scalable service tiers matched to your transaction volume and reporting needs, with base bookkeeping and tax compliance available as separate options Who We Work With Hair salons, beauty clinics, skin clinics, cosmetic clinics, lash and brow studios, gyms, personal trainers, boutique fitness studios, business coaches, consultants, and business owners managing investment or mixed-use property portfolios. Our clients do not get a scattered group of freelancers. They get one aligned team that understands their business, works to a clear plan, and executes consistently week to week. If your enquiries are going cold, your marketing is inconsistent, your admin is eating your week, or your books are behind, let's talk.