Our Virtual Workspace
Overview
"Choose a job you love, and you will never have to work a day in your life." - Confucius We can take care of anything admin-related to save yourself the stress of chasing deadlines and instead focus on things that need your urgent attention. We possess a combined years of experience in providing confidential, high quality, and flexible virtual administrative and customer support to both startup and well-established companies, senior-level executives, as well as business owners across a broad range of industries. We are well-versed and ready to help you with admin and customer service-related tasks. Kindly see below. Admin tasks: - Inbox management - Calendar management - Email handling - Customer support - Bookkeeping - Invoicing - Payment processing - Payroll processing - Transcription - Light project management - File management - File maintenance - Internet research - Data entry/encoding - Data collection - Lead generation - Other ad hoc tasks Customer service-related tasks: - Customer support - Email handling - B2B orders processing - B2C orders processing - Refunds processing - Product fulfilment - Stock/inventory management We have work experience using the following applications/tools/websites in alphabetical order (press CTRL+F and do a keyword serach): - Abound - Amazon Seller Central - Asana - Availity - Basecamp - Best Notes - Box - Bulletin - Buffer - Canva - Cardinity - Deliverr - Doodle - Etsy - Evernote - Facebook (Groups and Pages) - Faire - Freshdesk - Google Suite (Gmail, Calendar, Drive, Google Docs, Google Sheets, My Business) - Gorgias - Headliner.app - Helpshift - Hootsuite - HubSpot - Instagram - Intercom - Kajabi - LastPass - Leadpages - MailChimp - Mintsoft - OneHealth Port - Outlook - Quickbooks - Receipt Bank - Recurly - Reviews.io - Royal Mail Click and Drop - Salesforce - Sfax - SharpSpring - Shopify - Simple Practice - Squarespace - Stripe - Tidio - Todoist - Toggle - Trello - WordPress - Youtube - Zendesk - Zoom We highly prefer working on a long-term basis, but short-term projects are also very welcome. We treat all our clients’ personal, business and company information with utmost confidentiality, so rest assured that you will be in good hands. Our main goal is to bring you much more success by helping you run your business smoothly. We will treat your company as if it were our own, and we are dedicated to offering top-notch support to meet yours, your business's, and your customers' needs.