Vistra Labs

We're not consultants who read the docs. We operate a travel distribution business ourselves — selling on Viator, GetYourGuide, and Bokun daily — and we built the automation, integrations, and infrastructure that run it. Now we do the same for clients. WHAT WE DO: OTA Distribution Management (Viator, GetYourGuide, Klook, Bokun, FareHarbor, Ventrata) Product listing creation, optimization, and bulk updates across platforms Channel Manager / Inventory API development — connect your booking system or third-party inventory to OTAs with real-time availability sync (OCTO standard, custom REST APIs) Rate mapping, option/schedule reconciliation, fixing broken OTA-to-booking-system connections Ongoing channel operations: repricing, availability monitoring, payout reconciliation We hold active supplier and reseller accounts on these platforms. We know why listings get rejected, why mappings break, and where money leaks — because we've fixed all of it in our own operation. Custom Business Software & AI Integration AI-assisted customer helpdesk: ticket triage, auto-drafted replies, routing between AI and human agents (running in production on our own support operation) Connecting your existing tech stack to AI via API — CRM, email, chat (Telegram, WhatsApp), booking systems Workflow automation: n8n, Airtable, custom Node/Python services Self-Hosted Open-Source Business Systems Escape SaaS subscription creep. We deploy, host, and maintain: SuiteCRM (Salesforce alternative), FreeScout (Zendesk alternative), Kanban/project tools (Trello alternatives), self-hosted email marketing (Mailchimp alternatives). Migration from your current SaaS, data intact, with backups and monitoring included. Server Infrastructure & Security Hardening VPS/dedicated server setup and management (Hetzner, DigitalOcean, AWS) Zero-trust networking with Tailscale, ACL-based access control Firewall hardening, SSH lockdown, automated backups, uptime monitoring Ongoing managed infrastructure on monthly retainer HOW WE WORK: Fixed-price for defined projects, monthly retainer for ongoing management. We give honest scoping — if something is a 2-hour fix, we say so. If your plan won't work, we tell you before you pay for it. UK-registered company, delivery team in Vietnam (GMT+7 — we cover the hours US/EU teams are asleep).