YoWill Infotech

A highly skilled System Analyst with over 12 years of diverse experience in the IT industry, specializing in Software Quality Assurance (SQA), Data Analysis, and System Analysis. Proficient in analyzing complex IT systems, developing tailored solutions, and ensuring seamless integration of software and data technologies to meet business needs. Demonstrated expertise in planning, testing, and improving software performance, ensuring quality standards, and delivering optimized systems to support organizational goals. Key Areas of Expertise System Analysis: Expertise in understanding business requirements and translating them into technical specifications. Proficient in developing system workflows, process diagrams, and functional requirement documents. Skilled in facilitating communication between stakeholders, including business teams and technical developers. Software Quality Assurance: Experience in testing web, mobile, and enterprise applications. Comprehensive knowledge of automation and manual testing tools (e.g., Selenium, JIRA, LoadRunner, and Postman). Proven track record of ensuring software compliance with quality standards (ISO, CMMI). Data Analysis: Strong ability to collect, process, and analyze data to support decision-making. Hands-on experience with data visualization tools like Tableau, Power BI, and Excel. Skilled in SQL, Python, and R for data manipulation and trend analysis. Cross-functional Collaboration: Worked closely with development teams to implement solutions in Agile and Waterfall environments. Excellent communication skills to liaise with clients, stakeholders, and multidisciplinary teams across Canada and the USA. Career Highlights Software Quality Assurance Analyst (5 Years): Developed and executed test plans for enterprise-level systems, achieving a 95% reduction in critical bugs before deployment. Streamlined QA processes by integrating automation tools, reducing testing time by 30%. Senior Software Quality Assurance Analyst (3 Years): Led QA teams in delivering high-quality software products for clients across healthcare and e-commerce sectors. Trained junior QA engineers, fostering a culture of continuous improvement. Data Analyst (2 Years): Conducted deep-dive analysis on user behavior data, delivering actionable insights that improved product adoption rates by 20%. Built predictive models to identify market trends, supporting strategic planning for North American clients. Computer System Analyst (2 Years): Designed and implemented systems to improve business workflows, reducing operational costs by 15%. Migrated legacy systems to modern platforms while maintaining data integrity and minimizing downtime. Technical Skills Programming & Scripting: Python, SQL, R, Java, JavaScript. Testing Tools: Selenium, JIRA, LoadRunner, TestRail. Database Management: Oracle, MySQL, PostgreSQL. Data Visualization: Tableau, Power BI, Excel (Advanced). Methodologies: Agile, Scrum, Waterfall.