OutPhones PVT LTD

Customer Support Outsourcing, Live Chat Support, Email Support, Inbound Call Center, Outbound Calling

Overview

Who We Are OutPhones is a leading BPO agency providing customer support, virtual assistant services, and back-office solutions. With over 100 trained professionals, we help businesses across industries scale operations with efficiency, accuracy, and professionalism. What We Offer We specialize in delivering: Inbound and outbound call center services Live chat and email customer support Data entry and back-office processing Virtual assistant services for administrative support Technical support (Level 1 & Level 2) CRM and help desk management Order processing and billing support Lead generation and follow-up calls Industries We Serve E-commerce and retail Telecommunications SaaS and software companies Fintech and banking Healthcare and insurance Real estate and property management Tools & Platforms We Use Zendesk Freshdesk Salesforce HubSpot Zoho Google Workspace Microsoft Office VOIP and Dialer Systems Why Work With Us 24/7 global support across time zones Highly scalable workforce with team leads Secure, confidential data handling Multilingual support capabilities Flexible engagement models (hourly, full-time, project-based) High CSAT and proven client retention

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Services

Lead Generation & Telemarketing

OutPhones offers expert lead generation and telemarketing services to help businesses grow. We specialize in cold calling, appointment setting, and qualified lead delivery—driving sales and building strong pipelines across B2B and B2C markets.

Customer Service & Tech Support
Marketing, PR & Brand Strategy

Skills

Online Chat Support
Cold Calling
Customer Development
Customer Support
Lead Generation
Phone Support
Technical Support
Zendesk
Email Communication
Email Support
Marketing
Survey
Salesforce
Real Estate Cold Calling
Customer Care

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Upwork activity

Hourly rate

$10.00

Total jobs

0

Member since

May 2, 2025

Company information

Agency size

11-50 workers

Year founded

2024

Client focus

Medium business

Languages

English: Fluent