The Answer Desk

We are a pool of professionals providing quality customer support and administrative support services.

Overview

A one-stop hub for backend support, raising standards in providing various customer-focus services to business owners, with the goal of helping grow clients’ businesses. We deliver high quality services for your administrative, customer service and writing needs so that you as a business owner can focus more on other things. We ensure a convenient way to make outsourcing easy for you! Our background: We are an independent community of dedicated professionals with corporate experiences who decided to work together and provide outsourcing solutions to businesses. Some of our members had worked with banks, insurance companies and call centres. Our agency members are: All university graduates Professionals Excellent English communication skills both written and verbal Tech savvy Flexible and fast learners Available for long-term projects

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Services

Personal/Virtual Assistant
Data Entry & Transcription Services
Web Research
Customer Service
Content & Copywriting
Creative Writing

Skills

Online Chat Support
Inventory Management
Invoicing
Researcher
Social Media Management
Communication Etiquette
Email Communication
File Management
Inbound Inquiry
Interpersonal Skills
Order Fulfillment
Order Tracking
Incident Management
Scheduling
Task Coordination

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Upwork activity

Hourly rate

$10.00 - $15.00

Total earned

$6K+

Total hours

587

Total jobs

6

Member since

May 21, 2020

Company information

Agency size

2-10 workers

Year founded

2020

Client focus

Medium business

Small business

Languages

English: Fluent