There's no doubt about it: The old ways of work are dead. It's time to find new ways of work that work for all of us—independent talent, small business owners, and large companies alike. We've spent this year focused on all the different ways that we can help you, our customers, as you define what work looks like to you now.
Regardless of what first brought you to Upwork—be it finding a new way to earn income or seeking help for your business—we’re glad you’re here. It’s been an honor to be able to support you in your work throughout 2022, and we look forward to helping you continue this progress in 2023.
Take a look below to make sure you’re using all the great changes and features that we’ve rolled out across the Upwork platform this year.
When you’re working with large teams, keeping processes efficient is vital to growth—but can be difficult. That's why we introduced flexible approval workflows. As a result, Enterprise Suite clients can get better control of project scope, spend, and other operational details.
Flexible approval workflows allow users to:
For our Enterprise Suite customers, this year was all about data. Knowing how important granular data is for governance, compliance, and planning, we launched a bundle of new self-serve reports that provide this data on demand:
While independent professionals on Upwork have always been able to indicate their general availability for work, the addition of an availability badge makes it more clear who’s ready to work right away.
Talent can turn on an availability badge on their profiles using Connects when they're online and ready to work—and turn it off just as easily when they're taking a break or fully booked.
Clients can see this badge when viewing talent profiles, making it easier than ever to get work done quickly. Our initial analysis of this feature indicated that talent who turned on the badge were 76.3% more likely to accept a client invite.
Boosted proposals are a way for Upwork Talent to indicate their interest in a specific Talent MarketplaceTM job post.
Talent can use Connects to bid on placement in the top three spots in a client’s list of proposals, boosting their visibility. In fact, we've found that boosting a proposal can increase a professional's chances of landing a job by as much as 55%.
When clients are ready to review, they’ll see these boosted proposals first. While all talent can opt to boost a proposal, we’ve found that the independent professionals boosting proposals are 66% more likely to be Top Rated.
Paid consultations are yet another way for talent and clients to work together flexibly on Upwork. Offered through Project Catalog™, consultations are paid one-time calls between a client and talent.
These sessions are perfect for getting advice about next steps to take in a business, learning more about a specific skill or service, building a profile as a trusted advisor, and getting a sense for what working with someone new might be like.
Upwork Messages is an essential part of communication when working on Upwork. We released several new feature sets that make organizing files, staying connected, and collaborating using this tool even easier. Users have the ability to:
Updates to the Upwork Payroll transaction history view give clients even more clarity over how they pay their freelance teams. Clients can now see the following all in one place:
Project Catalog users now have greater control and clarity around the types of services they sell or buy.
Talent can now structure their listings in the way that works best for them, thanks to the ability to create custom tiers on any project. As a result, clients browsing Project Catalog for help can get a better sense for everything offered.
Upwork Community is a place to connect with other similar and like-minded independent professionals—even more so now that we’ve expanded the ways in which members can do so.
The launch of the Your Network feature gives Upwork talent even more ways to link up with other independent professionals for referrals, collaboration, and connection. Users can:
The war in Ukraine brought the reality of millions into the spotlight: People can be and are displaced from their homes and jobs abruptly. When professionals are displaced by conflict, securing work again can be hard—even though finding a source of income is often vital.
We immediately mobilized to help Ukraine-based professionals impacted by the war. To date, Upwork has:
We’ve also launched a feature that allows Upwork clients to purchase Project Catalog services from eligible Ukraine-based talent and donate the payment directly to them, without requiring any work.
To get involved, view all eligible Project Catalog listings or visit our Opportunity Unlimited information page to learn more about how you can become a part of this effort.
Ready to try out one of our new features or revisit a project you previously started? Log in to or create an Upwork account now for access to tools that are designed to help you work the way you want to—no matter where you are.
Have a suggestion for an additional feature or update? We’re constantly evolving! Join in on the conversation and share your suggestions with us in the Upwork Community.
When you’re working with large teams, keeping processes efficient is vital to growth—but can be difficult. That's why we introduced flexible approval workflows. As a result, Enterprise Suite clients can get better control of project scope, spend, and other operational details.
Flexible approval workflows allow users to:
For our Enterprise Suite customers, this year was all about data. Knowing how important granular data is for governance, compliance, and planning, we launched a bundle of new self-serve reports that provide this data on demand:
While independent professionals on Upwork have always been able to indicate their general availability for work, the addition of an availability badge makes it more clear who’s ready to work right away.
Talent can turn on an availability badge on their profiles using Connects when they're online and ready to work—and turn it off just as easily when they're taking a break or fully booked.
Clients can see this badge when viewing talent profiles, making it easier than ever to get work done quickly. Our initial analysis of this feature indicated that talent who turned on the badge were 76.3% more likely to accept a client invite.
The war in Ukraine brought the reality of millions into the spotlight: People can be and are displaced from their homes and jobs abruptly. When professionals are displaced by conflict, securing work again can be hard—even though finding a source of income is often vital.
We immediately mobilized to help Ukraine-based professionals impacted by the war. To date, Upwork has:
We’ve also launched a feature that allows Upwork clients to purchase Project Catalog services from eligible Ukraine-based talent and donate the payment directly to them, without requiring any work.
To get involved, view all eligible Project Catalog listings or visit our Opportunity Unlimited information page to learn more about how you can become a part of this effort.
Ready to try out one of our new features or revisit a project you previously started? Log in to or create an Upwork account now for access to tools that are designed to help you work the way you want to—no matter where you are.
Have a suggestion for an additional feature or update? We’re constantly evolving! Join in on the conversation and share your suggestions with us in the Upwork Community.
While independent professionals on Upwork have always been able to indicate their general availability for work, the addition of an availability badge makes it more clear who’s ready to work right away.
Talent can turn on an availability badge on their profiles using Connects when they're online and ready to work—and turn it off just as easily when they're taking a break or fully booked.
Clients can see this badge when viewing talent profiles, making it easier than ever to get work done quickly. Talent who have the availability badge turned on have been shown to be up to 76.3% more likely to accept a client invite!
Boosted proposals are a way for Upwork Talent to indicate their interest in a specific Talent MarketplaceTM job post.
Talent can use Connects to bid on placement in the top three spots in a client’s list of proposals, boosting their visibility. In fact, we've found that boosting a proposal can increase a professional's chances of landing a job by as much as 55%.
When clients are ready to review, they’ll see these boosted proposals first. While all talent can opt to boost a proposal, we’ve found that the independent professionals boosting proposals are 66% more likely to be Top Rated.
Paid consultations are yet another way for talent and clients to work together flexibly on Upwork. Offered through Project Catalog™, consultations are paid one-time calls between a client and talent.
These sessions are perfect for getting advice about next steps to take in a business, learning more about a specific skill or service, building a profile as a trusted advisor, and getting a sense for what working with someone new might be like.
Upwork Messages is an essential part of communication when working on Upwork. We released several new feature sets that make organizing files, staying connected, and collaborating using this tool even easier. Users have the ability to:
Updates to the Upwork Payroll transaction history view give clients even more clarity over how they pay their freelance teams. Clients can now see the following all in one place:
Project Catalog users now have greater control and clarity around the types of services they sell or buy.
Talent can now structure their listings in the way that works best for them, thanks to the ability to create custom tiers on any project. As a result, clients browsing Project Catalog for help can get a better sense for everything offered.
The war in Ukraine brought the reality of millions into the spotlight: People can be and are displaced from their homes and jobs abruptly. When professionals are displaced by conflict, securing work again can be hard—even though finding a source of income is often vital.
We immediately mobilized to help Ukraine-based professionals impacted by the war. To date, Upwork has:
We’ve also launched a feature that allows Upwork clients to purchase Project Catalog services from eligible Ukraine-based talent and donate the payment directly to them, without requiring any work.
To get involved, view all eligible Project Catalog listings or visit our Opportunity Unlimited information page to learn more about how you can become a part of this effort.
Ready to try out one of our new features or revisit a project you previously started? Log in to or create an Upwork account now for access to tools that are designed to help you work the way you want to—no matter where you are.
Have a suggestion for an additional feature or update? We’re constantly evolving! Join in on the conversation and share your suggestions with us in the Upwork Community.
While independent professionals on Upwork have always been able to indicate their general availability for work, the addition of an availability badge makes it more clear who’s ready to work right away.
Talent can turn on an availability badge on their profiles using Connects when they're online and ready to work—and turn it off just as easily when they're taking a break or fully booked.
Clients can see this badge when viewing talent profiles, making it easier than ever to get work done quickly. Our initial analysis of this feature indicated that talent who turned on the badge were 76.3% more likely to accept a client invite.
Boosted proposals are a way for Upwork Talent to indicate their interest in a specific Talent MarketplaceTM job post.
Talent can use Connects to bid on placement in the top three spots in a client’s list of proposals, boosting their visibility. In fact, we've found that boosting a proposal can increase a professional's chances of landing a job by as much as 55%.
When clients are ready to review, they’ll see these boosted proposals first. While all talent can opt to boost a proposal, we’ve found that the independent professionals boosting proposals are 66% more likely to be Top Rated.
Paid consultations are yet another way for talent and clients to work together flexibly on Upwork. Offered through Project Catalog™, consultations are paid one-time calls between a client and talent.
These sessions are perfect for getting advice about next steps to take in a business, learning more about a specific skill or service, building a profile as a trusted advisor, and getting a sense for what working with someone new might be like.
Upwork Messages is an essential part of communication when working on Upwork. We released several new feature sets that make organizing files, staying connected, and collaborating using this tool even easier. Users have the ability to:
Project Catalog users now have greater control and clarity around the types of services they sell or buy.
Talent can now structure their listings in the way that works best for them, thanks to the ability to create custom tiers on any project. As a result, clients browsing Project Catalog for help can get a better sense for everything offered.
Upwork Community is a place to connect with other similar and like-minded independent professionals—even more so now that we’ve expanded the ways in which members can do so.
The launch of the Your Network feature gives Upwork talent even more ways to link up with other independent professionals for referrals, collaboration, and connection. Users can:
The war in Ukraine brought the reality of millions into the spotlight: People can be and are displaced from their homes and jobs abruptly. When professionals are displaced by conflict, securing work again can be hard—even though finding a source of income is often vital.
We immediately mobilized to help Ukraine-based professionals impacted by the war. To date, Upwork has:
We’ve also launched a feature that allows Upwork clients to purchase Project Catalog services from eligible Ukraine-based talent and donate the payment directly to them, without requiring any work.
To get involved, view all eligible Project Catalog listings or visit our Opportunity Unlimited information page to learn more about how you can become a part of this effort.
Ready to try out one of our new features or revisit a project you previously started? Log in to or create an Upwork account now for access to tools that are designed to help you work the way you want to—no matter where you are.
Have a suggestion for an additional feature or update? We’re constantly evolving! Join in on the conversation and share your suggestions with us in the Upwork Community.
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