Castro Valley, CA
100% Job Success
Magento Catalog Specialist, Product Creation and Website Administrator
PROFESSIONAL SUMMARY Accomplished, results-oriented Sales Executive highly regarded for establishing partnerships, generating revenue, and providing exceptional service to maximize customer satisfaction. Dedicated leader with a proven history of building and motivating high-performing sales teams that exceed quotas and surpass all expectations. Increase client retention rates by rapidly identifying unique customer needs and establishing rapport. Organized and a keen eye for detail, with demonstrated ability to prioritize and manage multiple duties simultaneously. Leverage strong communication skills to foster long-lasting relationships with colleagues, clients, and suppliers. Thrive in fast-paced, collaborative and diverse environments. • Oversaw the efforts of up to six employees at a time, delegating duties to optimize operations efficiency. • Orchestrated the recruitment, hiring, and training of new talent. • Evaluated the performance of employees on a regular basis, providing actionable feedback to motivate performance improvement. • Administered disciplinary action as needed, including the execution of firing decisions. • Conducted payroll duties for all employees, ensuring accuracy and timeliness. • Monitored and tracked inventory, issuing purchase orders as needed; ordered and curated art and collectibles as well as necessary framing and office supplies; coordinated the shipping and receiving of purchase orders. • Maintained consistent communications with suppliers to order merchandise and schedule deliveries. • Spearheaded advertising efforts for the company by implementing emerging marketing strategies to attract new business; created multiple printed catalogs and used email lists for marketing. • Identified target audiences in order to develop customized marketing content catering to their interests. • Curated relevant and engaging social media posts (Twitter, Facebook, YouTube, Instagram) in order to increase the company’s online presence and attract new business. • Developed, updated, and maintained the companies Magento website, focusing on ease of use and the promotion of relevant content; utilized Listrak for email marketing; also used M2E Pro to propagate data from the company site to and from Amazon and eBay. • Established successful team processes to motivate improved business performance and efficiency. CORE COMPETENCIES • Demand Generation • Community Management • Digital Marketing • Marketing Strategy • Team Leadership • Social Media Implementation • Communications • Business Development • Client Retention TECHNICAL PROFICIENCIES Mac OS, Windows, servers, routers, Microsoft Word, Microsoft Excel, Adobe Photoshop, Quickbooks, HTML, WebDNA, Magento Enterprise, Shopify, Etsy, eBay, Amazon, YouTube, Facebook.
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