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George D. Status: Offline
Lapu-Lapu City, Philippines
99% Job Success
Top Rated Plus

Customer Service/ Chat and Email/VA/Community Manager/Crypto Marketing

I am what you call a "Jack of All Trades." With over 10 years of experience as a Customer Service Representative across various lines of business, including Banking, Medical, Telco, and Insurance, I have a diverse background. I also spent 3 years as a BPO Supervisor before transitioning into freelancing. As a freelancer, I have worked extensively in crypto-related ICOs and retail companies, taking on roles such as: Digital Marketer Community Manager Growth Hacker Marketing Consultant Project Manager Moderation Specialist Virtual Assistant In addition, I had the opportunity to work as a Creative Writer for two years, where I wrote detailed reviews for upcoming ICOs and profitable crypto platforms. I specialize in planning and executing marketing and social media strategies for various clients, with a strong understanding of communities on platforms like Steemit, Medium, Discord, Reddit, Facebook, Twitter, and Bitcointalk. If you're looking for a reliable, organized Customer Service Representative or a creative Digital Marketer, I’m confident I can help you achieve your goals. Feel free to shoot me a message! Some tasks I’ve handled as a Project Manager / Admin / Virtual Assistant: - Planning & Coordination: Developed project plans, coordinated teams, and monitored progress. - Team Management: Led teams, assigned tasks, and conducted meetings. - Risk Management: Identified and mitigated risks, managed issues. - Budget Management: Developed and tracked budgets, prepared reports. - Scheduling: Coordinated meetings, managed calendars. - Communication: Handled calls, emails, and correspondence. - Administrative Support: Provided remote assistance, managed emails, data entry, updated databases, generated reports, and ensured data accuracy. - Social Media Management: Created posts, responded to messages, analyzed metrics. - Customer Support: Handled inquiries, updated accounts, and resolved issues. - Content Creation: Wrote and edited content, created graphics. - Project Assistance: Tracked timelines, assisted with coordination, and communicated with team members.
Work history
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Skills

Skills

  • Cryptocurrency
  • Gaming
  • Growth Hacking
  • Discord
  • ICO Marketing
  • Technical Support
  • Social Media Marketing Strategy
  • Customer Engagement
  • Virtual Assistance

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