Bianca S.
Binangonan, Philippines
100%
Job Success
Manager of Customer Operations
$40.00/hr
Empowering customers to achieve success is my passion. With over 13 years of experience in customer support, technical support, onboarding, and account analysis, I excel at creating customized experiences that drive customer success. Recognized for exceeding expectations and consistently going the extra mile, I find immense satisfaction in seeing customers thrive and achieve their goals.
Work history
Work history
Manager of Customer Operations with CareAcademy
Aug 7, 2024
-
Sep 3, 2024
5.00
Private earnings
CareAcademy.com Customer Service Support and Account Manager for Home Care Agencies and Learners
Mar 7, 2018
-
Aug 7, 2024
5.00
Private earnings
Research web for stories/press releases about student tablet use in public schools
May 9, 2017
-
Apr 29, 2019
5.00
"Fantastic long term job that Bianca has performed on beautifully. Thank you!"
Private earnings
Internet Research and Data Entry (Cont)
Nov 9, 2017
-
Sep 29, 2018
No feedback given
Private earnings
Regional Contacts Research
Feb 12, 2018
-
Sep 29, 2018
No feedback given
Private earnings
Call Center Agents
Feb 3, 2016
-
Feb 16, 2018
4.35
"n/a"
Freelancer's response
"Thank you! :)"Private earnings
Contact Research (For BETT Spreadsheet)
Dec 5, 2017
-
Jan 7, 2018
5.00
Private earnings
Research content on YouTube
Dec 7, 2017
-
Dec 8, 2017
5.00
Private earnings
Internet Search & Data Entry Project
Oct 16, 2017
-
Nov 6, 2017
5.00
"Bianca is great to work with and does a fantastic job!"
Private earnings
Research web for stories/press releases about student tablet use in public schools
Dec 1, 2016
-
Jan 9, 2017
5.00
"Bianca did an amazing job. She worked on this project in timed stages checking back regularly for feedback. That made me extremely comfortable with the amount of work she was…
Private earnings
Bianca S. has more jobs. Create an account to review them
Skills
Skills
- Zoho CRM
- Email Support
- Product Onboarding
- Technical Support
- Email Communication
- Customer Onboarding