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Md S.
Dhaka, Bangladesh
100% Job Success
Rising Talent

IT Help Desk, 24/7 IT Support, System Admin, M365, Azure, MSP Expert

𝐀𝐫𝐞 𝐲𝐨𝐮 𝐥𝐨𝐨𝐤𝐢𝐧𝐠 𝐟𝐨𝐫 𝐫𝐞𝐥𝐢𝐚𝐛𝐥𝐞 𝐈𝐓 𝐡𝐞𝐥𝐩 𝐝𝐞𝐬𝐤 𝐬𝐮𝐩𝐩𝐨𝐫𝐭 𝐚𝐧𝐝 𝐬𝐲𝐬𝐭𝐞𝐦 𝐚𝐝𝐦𝐢𝐧𝐢𝐬𝐭𝐫𝐚𝐭𝐢𝐨𝐧 𝐬𝐞𝐫𝐯𝐢𝐜𝐞𝐬? Look no further! With over 𝟏𝟖 𝐲𝐞𝐚𝐫𝐬 𝐨𝐟 𝐞𝐱𝐩𝐞𝐫𝐢𝐞𝐧𝐜𝐞 in IT support and a proven track record in managing IT infrastructures, I specialize in delivering high-quality solutions tailored to meet your business needs. 🏆 𝐖𝐡𝐚𝐭 𝐈 𝐎𝐟𝐟𝐞𝐫: ☑️ 𝐈𝐓 𝐇𝐞𝐥𝐩 𝐃𝐞𝐬𝐤 𝐚𝐧𝐝 𝟐𝟒/𝟕 𝐒𝐮𝐩𝐩𝐨𝐫𝐭: Swift resolution of IT issues is crucial for uninterrupted business operations. I excel in providing prompt assistance and troubleshooting to ensure minimal downtime and maximum productivity. ☑️ 𝐒𝐲𝐬𝐭𝐞𝐦 𝐀𝐝𝐦𝐢𝐧 𝐚𝐧𝐝 𝐈𝐧𝐟𝐫𝐚𝐬𝐭𝐫𝐮𝐜𝐭𝐮𝐫𝐞 𝐌𝐚𝐧𝐚𝐠𝐞𝐦𝐞𝐧𝐭: From network setups to server configurations, I possess hands-on expertise in managing complex IT environments. Whether you need assistance with Windows Server, Active Directory, or Linux systems, I can optimize and maintain your infrastructure effectively. ☑️ 𝐌𝐢𝐜𝐫𝐨𝐬𝐨𝐟𝐭 𝟑𝟔𝟓 𝐚𝐧𝐝 𝐀𝐳𝐮𝐫𝐞 𝐒𝐨𝐥𝐮𝐭𝐢𝐨𝐧𝐬: Leverage the power of Microsoft 365 (formerly Office 365) and azure cloud services with my in-depth knowledge. I can assist in deployment, migration, and ongoing management to enhance collaboration and streamline your business processes. ☑️ 𝐌𝐒𝐏 (𝐌𝐚𝐧𝐚𝐠𝐞𝐝 𝐒𝐞𝐫𝐯𝐢𝐜𝐞 𝐏𝐫𝐨𝐯𝐢𝐝𝐞𝐫) 𝐄𝐱𝐩𝐞𝐫𝐭𝐢𝐬𝐞: As an MSP expert, I understand the unique challenges businesses face in today’s digital landscape. I offer proactive monitoring, maintenance, and strategic IT consulting to align technology with your business goals. 🏆 𝐖𝐡𝐲 𝐂𝐡𝐨𝐨𝐬𝐞 𝐌𝐞? ☑️ 𝐏𝐫𝐨𝐯𝐞𝐧 𝐓𝐫𝐚𝐜𝐤 𝐑𝐞𝐜𝐨𝐫𝐝: Successfully managed and completed numerous IT projects for businesses of all sizes. ☑️ 𝐓𝐞𝐜𝐡𝐧𝐢𝐜𝐚𝐥 𝐄𝐱𝐩𝐞𝐫𝐭𝐢𝐬𝐞: Deep knowledge of both on-premises and cloud-based Microsoft technologies. ☑️ 𝐂𝐮𝐬𝐭𝐨𝐦𝐞𝐫-𝐂𝐞𝐧𝐭𝐫𝐢𝐜 𝐀𝐩𝐩𝐫𝐨𝐚𝐜𝐡: Committed to understanding your unique needs and delivering tailored solutions. ☑️ 𝐒𝐭𝐫𝐨𝐧𝐠 𝐂𝐨𝐦𝐦𝐮𝐧𝐢𝐜𝐚𝐭𝐢𝐨𝐧 𝐒𝐤𝐢𝐥𝐥𝐬: Clear and effective communication to ensure smooth collaboration and project success. 🏆 𝗠𝗮𝗻𝗮𝗴𝗲𝗱 𝗦𝗲𝗿𝘃𝗶𝗰𝗲 𝗣𝗿𝗼𝘃𝗶𝗱𝗲𝗿𝘀 (𝗠𝗦𝗣𝘀) 𝗘𝘅𝗽𝗲𝗿𝘁𝗶𝘀𝗲: Autotask, ConnectWise, Datto, N-Able, Syncro, Pulseway, CyberCNS, SentinelOne and ITGlue 🏆 𝐌𝐢𝐜𝐫𝐨𝐬𝐨𝐟𝐭 𝐖𝐢𝐧𝐝𝐨𝐰𝐬 𝐒𝐞𝐫𝐯𝐞𝐫 𝐄𝐱𝐩𝐞𝐫𝐭𝐢𝐬𝐞 ☑️ Active Directory Domain Services (ADDS) ☑️ Active Directory Certificate Services (ADCS) ☑️ Active Directory Rights Management Services (ADRMS) ☑️ Active Directory Federation Services (ADFS) ☑️ DNS, DHCP, Hyper-V, IIS, RDS, WSUS ☑️ Failover Clustering, Group Policy (GPO), Distributed File System (DFS) ☑️ FSMO Roles, Single/Cross Forest Migration, Domain Trusts ☑️ Security and Hardening, PowerShell Scripting ☑️ System Assessment, File Server, and Storage Services 🏆 𝐌𝐢𝐜𝐫𝐨𝐬𝐨𝐟𝐭 𝐌𝐨𝐝𝐞𝐫𝐧 𝐖𝐨𝐫𝐤𝐩𝐥𝐚𝐜𝐞 𝐄𝐱𝐩𝐞𝐫𝐭𝐢𝐬𝐞 ☑️ Azure Active Directory (Azure AD), Azure ADDS, and Microsoft Entra ☑️ Azure File, Exchange (2003-2019), Office 365, Microsoft 365 ☑️ Teams, SharePoint, PowerAutomate, OneDrive ☑️ Intune/Endpoint Manager/SCCM, AutoPilot ☑️ Windows 10/11, Microsoft Defender ☑️ Azure Virtual Desktop, FSLogix, Azure Storage ☑️ Security and Compliance (HIPAA, PCI DSS, CIS, STIG, GDPR) ☑️ Automation, Administration, and Documentation 🏆 𝗖𝗹𝗼𝘂𝗱 M𝗶𝗴𝗿𝗮𝘁𝗶𝗼𝗻 𝗮𝗻𝗱 M𝗼𝗱𝗲𝗿𝗻𝗶𝘇𝗮𝘁𝗶𝗼𝗻 𝐄𝐱𝐩𝐞𝐫𝐭𝐢𝐬𝐞: I can efficiently migrate your on-premises infrastructure, applications, and data and simplify your cloud migration journey. ☑️ 𝗦𝘁𝗿𝗮𝘁𝗲𝗴𝘆: Define business justification and expected outcomes ☑️ 𝗣𝗹𝗮𝗻: Align cloud adoption plan to business outcomes ☑️ 𝗥𝗲𝗮𝗱𝘆: Prepare the cloud environment for planned changes ☑️ 𝗔𝗱𝗼𝗽𝘁: Implement the desired changes across IT and business processes ☑️ 𝗠𝗮𝗻𝗮𝗴𝗲: Implement operational baselines and best practices ☑️ 𝗚𝗼𝘃𝗲𝗿𝗻: Benchmark and implement governance best practices 🏆 𝗠𝗶𝗰𝗿𝗼𝘀𝗼𝗳𝘁 𝟯𝟲𝟱 𝗮𝗻𝗱 𝗢𝗳𝗳𝗶𝗰𝗲 𝟯𝟲𝟱 𝗘𝗺𝗮𝗶𝗹 𝗠𝗶𝗴𝗿𝗮𝘁𝗶𝗼𝗻 𝐄𝐱𝐩𝐞𝐫𝐭𝐢𝐬𝐞: I can smoothly migrate your existing messaging environment to Microsoft 365 or Office 365 by following methods: ☑️ 𝗖𝘂𝘁𝗼𝘃𝗲𝗿 𝗠𝗶𝗴𝗿𝗮𝘁𝗶𝗼𝗻: Maximum of 2,000 mailboxes but recommended mailboxes is 150 ☑️ 𝗦𝘁𝗮𝗴𝗲𝗱 𝗠𝗶𝗴𝗿𝗮𝘁𝗶𝗼𝗻: Batch migration over the course of a few weeks or months ☑️ 𝗛𝘆𝗯𝗿𝗶𝗱 𝗗𝗲𝗽𝗹𝗼𝘆𝗺𝗲𝗻𝘁: The feature-rich experience and administrative control ☑️ 𝗧𝗵𝗶𝗿𝗱-𝗣𝗮𝗿𝘁𝘆 𝗠𝗶𝗴𝗿𝗮𝘁𝗶𝗼𝗻: BitTitan MigrationWiz, CodeTwo, and SkyKick "𝐋𝐞𝐭'𝐬 𝐰𝐨𝐫𝐤 𝐭𝐨𝐠𝐞𝐭𝐡𝐞𝐫 𝐭𝐨 𝐭𝐚𝐤𝐞 𝐲𝐨𝐮𝐫 𝐈𝐓 𝐢𝐧𝐟𝐫𝐚𝐬𝐭𝐫𝐮𝐜𝐭𝐮𝐫𝐞 𝐭𝐨 𝐭𝐡𝐞 𝐧𝐞𝐱𝐭 𝐥𝐞𝐯𝐞𝐥. 𝐂𝐨𝐧𝐭𝐚𝐜𝐭 𝐦𝐞 𝐭𝐨𝐝𝐚𝐲 𝐭𝐨 𝐝𝐢𝐬𝐜𝐮𝐬𝐬 𝐲𝐨𝐮𝐫 𝐩𝐫𝐨𝐣𝐞𝐜𝐭 𝐚𝐧𝐝 𝐡𝐨𝐰 𝐈 𝐜𝐚𝐧 𝐡𝐞𝐥𝐩 𝐲𝐨𝐮 𝐚𝐜𝐡𝐢𝐞𝐯𝐞 𝐲𝐨𝐮𝐫 𝐠𝐨𝐚𝐥𝐬."
Work history
Skills

Skills

  • System Administration
  • Network Administration
  • System Hardening
  • Network Security
  • Windows Server
  • Technical Support
  • Microsoft Endpoint Manager
  • Office 365
  • Virtual Desktop Infrastructure
  • Microsoft Intune
  • Microsoft Hyper-V Server
  • IT Support

Get started working with Md quickly with these predefined projects.

Get started working with Md quickly with these predefined projects.

You will get 24/7/365 Days Help Desk and Technical Support

From $15
1 day delivery

You will get Exchange Server Installation, Coexistence and Migration (On-Prem to O365)

From $500
5 days delivery

You will get Microsoft Endpoint Manager: Configuration Manager and Desktop Analytics

From $500
5 days delivery

You will get Active Directory Installation, Migration, and Health Check

From $400
4 days delivery

Testimonials

Endorsements from past clients

"We hired MD to assist with several projects and MD has more than delivered on all aspects of our engagement. We will continue to work closely with MD in the future. His level of knowledge, dedication and expertise is like no other."

Björn C. | CEO
IT Infrastructure Aug 2023

Verified

"MD is a fantastic engineer whom as clearly an expert in a number of Infrastructure and Networking Technologies. Very detail orientated with good communication skills. MD was involved in a number of projects for iT360 and saw these through with a high level of expertise and communication internally and client facing."

Callum G. | General Manager at iT360 Ltd
Project Engineer May 2022

Verified

"I had MD help me out with some issues with Exchange 2019. He was fast and friendly to work with. His knowledge on Exchange was strong. He communicates very well and is fast to respond to questions. I can say I would recommend him for any similar task."

Nathan A. | IT Manager at Mr Scaffold
IT and Network May 2021

Verified

"Md is definitely an amazing level of technical awesome. What a wealth of knowledge and ability. Md is great a listening and understanding your needs. His knowledge of Microsoft products was beyond our expectations. "

Carlos A. | Operations Manager at Wide Cloud Communications
Exchange 2013 Multi-Tenant Support Apr 2021

Verified

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