Ellie A.
Rising Talent

Creative Account, Project and Client Success Manager

Have worked with several creative & digital agencies throughout my career, gaining experience from working across multinational brands in different verticals. I have a solid account and project management foundation and enjoy client-facing work. Main Skills: - Communication with internal and external teams - Digital project management - Client relationship management - Virtual team building and management - Marketing communication strategies and analysis - Research - Content production management and execution Notable Experience (Agencies/Companies): - McCann Erickson - Jump Digital Asia - Bigblock Solutions (Australia) - Friendly Human (Atlanta, USA) Notable Clients Handled: - Coca-cola - Unilever - Heinz - KDHRC (+ national health campaigns in the US) Most Recent Projects: - DataSauce (served as project manager, working directly under the Head of Operations to manage and improve the team's project management system and profitability & productivity reports) - avoidvapes.com (main point of contact for the client, agency team, and network of freelancers; was involved from product conceptualization (website and web app) to campaign marketing and execution) - vidloft.com (also served as Head of Customer Success, and was in charge of all client communications and ensuring the proper development and production of support materials to elevate customer satisfaction) - kdhrc.com (main point of contact for the client, agency team, and network of freelancers to guide the project from wireframing and designing all the way to launching the new website) - cochlearimplantuniversity.com (main point of contact for the client, agency team, and network of freelancers; involved from web app conceptualization and design to product launch) Education: Bachelor’s Degree in Organizational Communication from the University of the Philippines Manila Accomplishments: - I was invited to speak at a Creative Mornings session in KL last July 2019, and it was tons of fun! The topic was: Bringing an End to Apathy through the Digital Sphere - Volunteered as a social media / digital team member for the Auroville Art Service in Auroville, Tamil Nadu, India

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  • Budget Management
  • Jira
  • Critical Thinking Skills
  • Team Alignment
  • Cost Control
  • Communications