Rocel Florenz C. Status: Offline
Las PinasPhilippines
100% Job Success

Awesome Customer Support

With 10 years of extensive experience working in Customer Service and assisting customers with their concerns on purchased services/products. In my experience, I am able to: - Answer product inquiries. - Handle Escalations. - Meet Key Performance Indicators. - Maintain Customer Satisfaction. My primary focus is on Email and Chat support. I have a good command of the English language and am able to converse well. I work with businesses/organizations that care about quality. Quality work and services will get you customer satisfaction and loyalty. I am knowledgeable in using Zendesk, Intercom, ReAmaze and other CRM tools. I am looking forward to meeting you!
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