Stephanie C.
Belleville, WI
100%
Job Success
Top Rated
customer service specialist
$12.00/hr
As a small- business owner in the service industry, I pride myself on my extraordinary customer service skills. I have been involved in the customer service industry for, basically, my entire life! ( I guess you can say I'm a people- person. I have held numerous positions from fast- food, to retail,and property management before finding my passion in the beauty and health industry as a nail technician and massage practitioner. As life goes on and circumstances change, I am looking to phase out of my business into a career that offers a better work/life balance.
As the manager of over 600 student apartments in Madison, WI , I held on to just a 5% vacancy rate
As a day spa owner, I built a standing clientele of 1,200 clients in a town, that at the time, only had a population of 5,000 people!
I take time to listen to what a customer is saying ( or not saying) when they come to me with a problem.
Work History
Phone Follow Up
5.00
Sep 16, 2020
-
Oct 26, 2020
"Thank you, we hired someone for a full time position"
Private earnings
Part time Customer service representative / tele-sales - using zendesk for an e-commerce company.
5.00
Dec 10, 2019
-
Dec 13, 2019
"Great person would hire again"
Private earnings
Amazon USA storefront seller's feedback
5.00
Oct 4, 2019
-
Oct 22, 2019
"Excellent, profeesional job. Will definitely hire again"
Private earnings
Write a 100-word product description and a description of the product's appearance.
5.00
May 29, 2019
-
Jun 12, 2019
Private earnings
Consultation services for products
5.00
Jun 4, 2019
-
Jun 11, 2019
"Well done! Completed in time and highest quality!"
Private earnings
SPECIAL ROLE FOR LOOK AT ME STORE
Jan 2, 2019
-
Apr 26, 2019
No feedback given
Private earnings
Customer Service Rockstar Needed
5.00
Mar 25, 2019
-
Apr 19, 2019
Private earnings
Need people to test a product (Ideal for newcomer on Upwork)
5.00
Mar 18, 2019
-
Apr 6, 2019
"Stephanie did an excellent job. Really enjoyed to work with her. Enthusiast and diligent in her work."
Private earnings
Market research services
5.00
Dec 19, 2018
-
Jan 1, 2019
"Excellent work! Stephanie has excellent professional knowledge and really client-oriented!"
Private earnings
Collect email address for PTA/PTO/HSO contacts in Illinois
5.00
Oct 7, 2018
-
Oct 16, 2018
"Good person to work with"
Private earnings
Customer Service Professional to Provide Job Quotes
Nov 21, 2019
-
Present
Job in progress
Private earnings
Cold call + Data Entry
Mar 20, 2019
-
Present
Job in progress
Private earnings
Need help with marketing my e-books
Feb 15, 2019
-
Present
Job in progress
Private earnings
Telephone inbound and outbound customer service, virtual assistant, 10-20 hours/month
Apr 12, 2018
-
Present
Job in progress
Private earnings
Stephanie C. has more jobs. Create an account to review them
Portfolio
My client was in need of someone to answer client emails with questions and concerns, track orders for the customers to estimate shipping dates and explain the pricing structure on the website. I was able to provide timely, compassionate responses to customers via Zendesk and Zentalk. I had a 95% customer satisfaction rating with solved tickets. The company's email system and customer requests were fully caught up and sales increased!
Want to see more? Create Account
Skills
- Customer Service
- Customer Support
- Data Entry
- Email Handling
Stephanie C.
Belleville, WI
100%
Job Success
Top Rated
63
Total Jobs
3,013
Total Hours
customer service specialist
Specializes in$12.00/hr
As a small- business owner in the service industry, I pride myself on my extraordinary customer service skills. I have been involved in the customer service industry for, basically, my entire life! ( I guess you can say I'm a people- person. I have held numerous positions from fast- food, to retail,and property management before finding my passion in the beauty and health industry as a nail technician and massage practitioner. As life goes on and circumstances change, I am looking to phase out of my business into a career that offers a better work/life balance.
As the manager of over 600 student apartments in Madison, WI , I held on to just a 5% vacancy rate
As a day spa owner, I built a standing clientele of 1,200 clients in a town, that at the time, only had a population of 5,000 people!
I take time to listen to what a customer is saying ( or not saying) when they come to me with a problem.
Work History
Phone Follow Up
5.00
Sep 16, 2020
-
Oct 26, 2020
"Thank you, we hired someone for a full time position"
Private earnings
Part time Customer service representative / tele-sales - using zendesk for an e-commerce company.
5.00
Dec 10, 2019
-
Dec 13, 2019
"Great person would hire again"
Private earnings
Amazon USA storefront seller's feedback
5.00
Oct 4, 2019
-
Oct 22, 2019
"Excellent, profeesional job. Will definitely hire again"
Private earnings
Write a 100-word product description and a description of the product's appearance.
5.00
May 29, 2019
-
Jun 12, 2019
Private earnings
Consultation services for products
5.00
Jun 4, 2019
-
Jun 11, 2019
"Well done! Completed in time and highest quality!"
Private earnings
SPECIAL ROLE FOR LOOK AT ME STORE
Jan 2, 2019
-
Apr 26, 2019
No feedback given
Private earnings
Customer Service Rockstar Needed
5.00
Mar 25, 2019
-
Apr 19, 2019
Private earnings
Need people to test a product (Ideal for newcomer on Upwork)
5.00
Mar 18, 2019
-
Apr 6, 2019
"Stephanie did an excellent job. Really enjoyed to work with her. Enthusiast and diligent in her work."
Private earnings
Market research services
5.00
Dec 19, 2018
-
Jan 1, 2019
"Excellent work! Stephanie has excellent professional knowledge and really client-oriented!"
Private earnings
Collect email address for PTA/PTO/HSO contacts in Illinois
5.00
Oct 7, 2018
-
Oct 16, 2018
"Good person to work with"
Private earnings
Customer Service Professional to Provide Job Quotes
Nov 21, 2019
-
Present
Job in progress
Private earnings
Cold call + Data Entry
Mar 20, 2019
-
Present
Job in progress
Private earnings
Need help with marketing my e-books
Feb 15, 2019
-
Present
Job in progress
Private earnings
Telephone inbound and outbound customer service, virtual assistant, 10-20 hours/month
Apr 12, 2018
-
Present
Job in progress
Private earnings
Stephanie C. has more jobs. Create an account to review them
Portfolio
My client was in need of someone to answer client emails with questions and concerns, track orders for the customers to estimate shipping dates and explain the pricing structure on the website. I was able to provide timely, compassionate responses to customers via Zendesk and Zentalk. I had a 95% customer satisfaction rating with solved tickets. The company's email system and customer requests were fully caught up and sales increased!
Want to see more? Create Account
Skills
- Customer Service
- Customer Support
- Data Entry
- Email Handling
Hours per week
As Needed - Open to Offers
< 24 hrs response time