maria katrina T.
Santiago CityPhilippines
100% Job Success
Top Rated

Admin Assistant & Customer Support Specialist

Love to help!!! Here are a few, among other things (let's go with) stuff I have heavy experience on that will surely make your campaign/project solved efficiently, effectively - and successfully: - Customer support for 8 years in total handling calls, sending sms/chat and email using zendesk, freshdesh, helpscout and other tools. - Creating templates for Launch Control - Photo/Video editing using Canva and Filmora - Using CRM tools such as LessAnnoying CRM, Rainmaker, Konnektive. - Handling different accounts such as travel account, Ecommerce, Realestate campaign and Mobility. - Deeply familiar with MS Office (Word, Excel, PowerPoint), Google Apps (Gmail, Drive, Docs, Spreadsheet), - Tools used are slacks, zoho crm, mojo, aircall, callrail, bria and other call tools, I work quickly and confidently because I love what I do. My skills can save you considerable time and energy. I can work any shifting schedules, even weekends and holidays. I'm confident that my exceptional oral and written communication skills matched with excellent customer service will make me an asset to your company.

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Skills

  • Video Editing
  • Email Communication
  • Photo Editing
  • Personal Administration
  • Microsoft Office
  • Graphic Design
  • Task Coordination
  • Phone Support