Amazon Web Services (AWS) is a collection of remote computing services (also called web services) that together make up a cloud computing platform, offered over the Internet by Amazon.com. The most central and well-known of these services are Amazon EC2 and Amazon S3. wikipedia.org

"SuiteCRM is a software fork of the popular customer relationship management (CRM) system SugarCRM. It is a free and open source alternative application, and is based on the last open-source release, but ships with additional modules." wikipedia.org

Customer relationship management (CRM) is a widely implemented strategy for managing a company's interactions with customers, clients and sales prospects. wikipedia.org

Machine learning, a branch of artificial intelligence, is a scientific discipline concerned with the design and development of algorithms that allow computers to evolve behaviors based on empirical data, such as from sensor data or databases.

Artificial intelligence (AI) is the intelligence of machines and the branch of computer science that aims to create it. wikipedia.org

Email marketing software that enables you to create, target, deliver, track and manage permission-based email marketing communication.

Salesforce.com's Platform-as-a-Service (PaaS) product is known as the Force.com platform. The platform allows external developers to create add-on applications that integrate into the main salesforce.com application and are hosted on salesforce.com's infrastructure.

Salesforce.com Inc. is a global cloud computing company headquartered in San Francisco, California. wikipedia.org