Megan Tiffany G.
Tagbilaran City, Philippines
100%
Job Success
Top Rated Plus
Passionate Result Oriented Project Manager, Digital Marketing Creative
$20.00/hr
Hi there! I'm Megan Grupo. I have been working as an independent contractor for 10 years, specializing in digital marketing and project management.
I am skilled at finding solutions to problems that are creatively elegant.
I know all the right ways to get your business where you want it to be.
I worked with Telstra from 2014-2018 and have been assigned to lead various projects such as Project Jumpstart or Boot camp which is a program designed to accelerate the site's major KPI's such as customer satisfaction, AHT, and callbacks.
The most recent experience I had with Telstra was a Sales Lead - I managed a team who is responsible for inbound sales for Telstra Small Business.
I have also worked as an all-around VA for any adhoc tasks ranging from eCommerce order fulfillment, email handling, and review/feedback management.
I have the grit and passion required for any fast paced and dynamic role, I am a fast learner with a growth mindset. I also have the right combination of skills, experience, and attitude.
If you are looking for someone to help your company who is a high-spirited, self-motivated, aggressive, and goal-oriented employee, then you got the right person.
I also help businesses build brand awareness, loyalty, and advocacy by posting engaging social media content and building communities.
Let's unlock your success together!
Work history
Work history
Customer Support and Admin Assistant For Membership Site
Aug 8, 2023
-
Nov 21, 2024
5.00
"Megan is a versatile person who helps wherever needed. She's worked with us on updating our website and blog posts, running virtual summits, managing potential client follow-up, answering support tickets…
Private earnings
Virtual Assistant for a growing training company
Jul 18, 2024
-
Aug 7, 2024
5.00
"Great working with Megan. Will be rehiring soon!"
Private earnings
Customer Satisfaction and Operations Agent
Jun 15, 2023
-
May 6, 2024
5.00
"Excellent"
Private earnings
Sales admin needed to support small business
Feb 16, 2022
-
May 11, 2023
5.00
"Great work rate from beginning to end. Very professional on the phone and no job was to big or small. Always willing to learn and develop and give good feedback"
Private earnings
Virtual Assistance to respond to clients
Feb 14, 2022
-
Mar 5, 2022
5.00
Private earnings
Part Time Customer Service and VA
Apr 27, 2020
-
Jan 15, 2022
5.00
"Megan has been an excellent VA for us and has been working with us for a long time. Would definitely recommend her."
Private earnings
Customer support / concierge needed for beauty related service
Jun 26, 2021
-
Aug 26, 2021
2.50
"Work was fine but not responding on emails."
Private earnings
Customer Success (Email) Manager
May 7, 2020
-
Dec 4, 2020
4.80
Private earnings
Virtual assistant needed - manage consumer product reviews, photos and videos.
Nov 2, 2018
-
Aug 13, 2020
5.00
"Excellent worker, very professional communication and very helpful. Highly recommend! Thank you very much!"
Private earnings
Virtual Assistant needed for planning, organizing, executing and scheduling tasks
Oct 31, 2019
-
Nov 9, 2019
No feedback given
Private earnings
Customer support and sales assist for online training courses
Jan 15, 2025
-
Present
Job in progress
Private earnings
Virtual Assistant for a growing training company
Aug 7, 2024
-
Present
Job in progress
Private earnings
Looking for an Admin Assistant to help with Quilting Membership
Jun 27, 2023
-
Present
Job in progress
Private earnings
Admin Assistant Required (Customer Service + Research)
Jun 23, 2022
-
Present
Job in progress
Private earnings
Customer service rep for fast-growing Australian online business
May 18, 2022
-
Present
Job in progress
Private earnings
Customer Service Support
Feb 14, 2022
-
Present
Job in progress
Private earnings
Customer Service for Ecommerce Business
Feb 8, 2022
-
Present
Job in progress
Private earnings
Customer Service Support
Feb 7, 2022
-
Present
Job in progress
Private earnings
Looking for a semi full time customer support for our ecommerce website
Jan 6, 2020
-
Present
Job in progress
Private earnings
Business support, admin, email and text replies, full time position.
Nov 28, 2019
-
Present
Job in progress
Private earnings
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Skills
Skills
- Cross Functional Team Leadership
- General Transcription
- Technical Support
- Telemarketing
- Order Fulfillment
- Communications